Best in Portland OR

Northwest Plumbing & Drain Service has done several plumbing repairs for me over the past three years.  Their service is always prompt, very reliable and reasonably priced.  I want to give them special kudos because recently I was afraid I needed to have some old water pipes replaced in my house.  The water was coming out of a couple of the faucets in a trickle and it was brown with rust.  Fortunately, David the plumber found out that my pipes are still servicable.  He was able to kind of rotor-root out the deposits inside them and now my faucets are working like new.

Dearest Kevin,

You are the best.
I fear that this review will result in you being way too busy for my properties, but I had to let people know.

Kevin is King. He's my absolute best vendor, and I appreciate him.

Recently, he fixed a problem that THREE plumbers were unable to fix, and then brought the problem as proof to my office.

Before that, he cleaned in-ground downspout drain lines after a vendor screwed up a gutter cleaning.

If you are having issues with plumbing draining/clogs, he's your man. He will tell you when you need a plumber, and if there's a clog, he'll tell you exactly where it was and what it was. Helpful, efficient, responsive and affordable. Nothing better than that.

Very fast scheduling and great experience with Jake. He explains things well and took care of the problem. Will definitely use again!

If you are going to drive like an ass hole don't have your company name on your van.

Brad was awesome. He got back to me right away and solved our water pressure issue immediately. Same day! Super pleased! Will definitely call Brad in the future for our plumbing needs!

It's frustrating calling in a plumber, simply due to the bill you know you'll be hit with. Called My Plumber, and the name became what it is. I am extremely satisfied with his professionalism, attitude, and most of all his work!

Called My Plumber in to add a sink in my garage and attach it to the already built in laundry piping. Without hesitation, Austin gave me a run down of the best and cleanest looking route to go, with an instant rough quote of what we're looking at for parts. Charged me retail cost on parts, and his labor which was GREAT! No Upselling, No hidden fees - just straight up. Hard to come by good work, but I'm glad I called my Plumber. Thanks Austin, and you'll be coming back for more projects I'll have going.

Received a call they were on their way. Drew, our technician was friendly, wearing a mask and repaired our leak quickly. We would highly recommend Henco and will use them again when the need arises.

We love Rocky Mountain Plumbing! They have worked on multiple projects on our house and we have nothing but the best things to say. Most recently our garbage disposal went out and the shower/tub combo was dripping. They came after squeezing us in last minute and took care of both issues quickly and efficiently (time is money so we REALLY appreciated it! They don't up-charge on anything so you know you are getting quality and they are always really upfront and honest. Pricing is also very reasonable and honestly I wouldn't use anyone else at this point. If you need a plumber you should most definitely use Rocky Mountain Plumbing!

I've hired Sewer Rats 3 times - for work at 2 of my  North-East Portland homes.  Once they provided the most painless and inexpensive way to replace a busted Water Heater - that was flooding a basement .  They bought one at their Company rate for me - and brought it right over to install - and returned with a dolly and truck later to haul off my old one, which I really appreciated.

I've also used Sewer Rat Patrick a few times for Residential Sink Clean-outs, the first time, after unsuccessfully trying to un-clog the drain myself for hours.  It was a stoopid mistake to even try.

Just call Patrick right away - just plan a few bucks in your annual maintenance budget, and save your self the frustration and mess.

He suggested once how I might save some money by doing a few procedures myself - but frankly I'd rather hire him than run HOT water for an hour and fight with the dang mucky Snake.

Patrick's work also has received positive comments from others, after I referred him to friends for various drain emergencies.  You'll get a written receipt, and patient, polite treatment - with a charming Jersey Boy accent  -  for the fast work. Thanx, Pat!

Charlie Papp (who did most of the marketing and created the Branding for the Company)  died 2 years ago in June - but Patrick Biscoff is still doing fast and reliable work at a great rate.

Related work:

To repair or replace your Sewer line to help sell your old house: call Ted Reynolds. They:
have big trucks and back-hoes,
all the impressive equipment needed for the job,
work even in the rain,
leave a clean work-site, and
can do a Video scope first to help you understand and SEE what's needed.  
They saved me money after a higher bid came in that would have also required a sidewalk replacement,
and even prevented damage to plants that were in the way by moving, then replacing them afterward.  Way - Kool!   Nice work Crew too.

Sierra Excavating can also do this work, at a comparable rate, and the (gorgeous) Owner formerly worked with Reynolds. They speak highly of one another, and Sierra was recommended by an experienced Broker.

For a good Plumber, hire Dean Pottle, if you can get him.

Sewer Rats' Owner Patrick B recommends Dean, (As Seen on Cable TV Dean's Scene) as do others I've spoken with for referrals. Dean is also a like-able guy, and really into good Micro-brews, too - so offer one when the job is done.

This company was very responsive and helpful. Anyone who needs a new water heater should reach out to Go With The Flow. Mike was very helpful and explained my options thoroughly. They were priced at a reasonable rate and I would definitely recommend them to anyone

Super friendly, professional, and quality work. Best experience I have ever had with similar services.

On time, on task, very professional, fair price. Have used his services several times and have been very impressed with his knowledge and help outside of the box.

I have a tankless hot water heater, and had intermittent cold water from one shower. My home warranty company sent out a plumber who just called the water heater manufacturer and looked for error codes, couldn't find any, then recommended a maintenance cleaning, for which he quoted me $465, to be done at another appointment. I got directed to Stan the Hot Water Man somehow, and scheduled an appointment. He had a recommendation I could try before then, and it totally worked. I kept the appointment, because he quoted $180 for the maintenance cleaning, which I figured was still a good idea. The technician was so nice, and so helpful,and clearly knew what he was doing. I won't go anywhere else for my tankless hot water heater.

These guys (and gals) are awesome!!! My wife and I bought a new construction house in November and are starting to landscape the backyard. We got quotes from a few irrigation companies to do sprinklers. Based on time of year (start of summer) they were all so busy they didn't want to give us the time of day even for a $15+K job. When the few did come out they gave us outrageous quotes knowing we would either be desperate to get it done and just pay it or we would not and they didn't care because they had so much work lined up. They were all also saying they were 2 months out to get the job done. Decided to do it myself! I needed someone to tie in to my water main and install a back flow first though. Called a few plumbing outfits and got the same type of response I got from the irrigation people. When I called LOCAL they were so nice! Matt came out the next day and looked at the house and what I wanted to do. Came up with a WAY better solution to how to get water to the backyard, it was easier, more cost effective and would look better! I really appreciated him taking the time to come up with the best solution not just the most obvious one.  He got me a quote quick and it was actually a reasonable quote! No its summer and you need sprinklers, lets jack the price up kind of quote! They got us on the schedule super fast, the guys showed up right on time and knocked the job out in no time. Super friendly, very reasonable pricing, and they were so on top of it. I would highly recommend LOCAL!!!

Steve's Pump Service replaced my well pump, pump controls and pressure tank.  I got three quotes and the other two quotes were from companies I have used at my house in the past and been happy with them.  My neighbor told me to get a quote from Steve's because he was pleased with their work to replace his boat dock irrigation pump.  I primarily dealt with Tom on the telephone.  His knowledge and professionalism immediately won me over.  Tom and his helper, Grant, did the actual work at my home.  Both of them were excellent.  Tom knew I was very particular about the installation and assured me they are just as particular.  I have only done two reviews ever on Yelp but felt very compelled to do this one.  This company and their people are top notch.

Called for estimate to come out to fix a bathtub leaking into our basement, not exactly something we can wait on, and they could not come out for 3 weeks! So much for emergency plumbing services!

UPDATE: The lady I spoke to read this above review and left a snarky message on my voicemail telling me this review was unfair and that there's a plumbing shortage in Portland which is absolutely not true - after this call I talked to two plumbers with higher Yelp ratings who both had time to come in on Monday. All I did was speak the truth. If you're a service business and you are booked that far out, the least you can do is offer potential customers an alternative company to call - anything to show that you empathize that the customer is in a bad situation and want to help, even if you can't personally do it.

2ND UPDATE: Then the lady proceeds to start texting me about the review. I asked her to stop contacting me. She texts me again.  I asked her AGAIN. She texts yet again demanding I remove my review saying I'm claiming that they offered emergency services, which I did not. I simply am stating that this is not a place you call if you need emergency plumbing services. I responded to her a third time that if she continues to text me after I've asked her not to contact me and to take my number out of her files that I will consider this harassment. Guess what? She texted me AGAIN.

3RD UPDATE: She has now texted me five times despite repeated requests for her to stop contacting me and remove my number from her records. I let her know if she continued contacting me I would report her to the BBB. And I quote that's fine because then we will have your full name and address and this will not go away you slandered our family business online.  Seriously? I wrote an honest, two-sentence review and her response has escalated to attempting to threaten and intimidate.

DO NOT WORK WITH THIS COMPANY! If you see the other bad reviews you'll see that she has left rude responses to other customers as well.  She could have turned a bad situation good by offering to help find another plumber, but instead takes customer's contact information and harasses repeatedly.

My downstairs toilet flooded with sewage etc. that covered the bathroom and hallway floors in the middle of the night. After figuring out that it was in a constant state of overflow and I was ill-equipped to handle it, I did a quick search and called Apollo to get someone out to take a look. It was around 4:30 AM or so when I called, they answered quickly and Justice was dispatched to my home at around 5:30. Super professional and informative, he worked with my HOA on a plan to move forward with repairs/clean-up and he even stayed to do as much cleaning as he could on his own. Definitely happy with my experience and will keep their number on hand if anything comes up in the future!

I had water backing up out of my floor drain in basement. I called 4 different plumbers without any response back. I called 3 mountains and actually spoke to a live person named Victoria who was so helpful and friendly. A technician named Estley came the next day first thing in the morning and attempted to clear the drain but the issue was a bit more than expected. He had Daniel come out to run a camera down line to find the issue. After a few hours they discovered the problem and fixed it temporarily and then to my surprise were able to schedule the repair to fix the line two days later instead of the usual week. These two men were awesome. They were friendly, helpful and just wonderful guys. Believe it or not it was like talking with friends. Daniel was able to lower the cost for me and explained everything in a way that was clear, easy and not overwhelming. He is my hero. I was overwhelmed and panicking that it was going to cost thousands to fix. He went through all the scenarios and how to fix them without breaking the bank. I will definitely recommend this company to my friends and neighbors. Estley and Daniel are rock stars!

If you want unreliable service, call these people.   The appointment to have a sink faucet replaced was made 90 days in advance with a time frame of between 9 and noon.  By 11:30 on that scheduled date, I called to obtain a time frame of their arrival.  They told me the person they had assigned was not available and they would send another plumber.  That person arrived and said he could not do the job  cause he did not have the right tools.  Really a plumber without tools?  He told me to call the office and left.
I called the office and they said there was nothing they could do for me and gave me two options.  Either find another plumber or make another appointment with them in 3 weeks.  Guess what i did?    
Residential consumers beware --  It appears this company markets itself commercially therefore, when a bigger higher paying commercial job comes their way, the residential jobs get pushed off along with that good old devil may care customer service tone and attitude.