Description

We prioritize customer service while making sure your drains are clear and flowing! We do interior drains, main lines, storm drains and provide sewer scope and locate services all at a low cost to you! We have top of the line equipment and guarantee you are in good hands! During the pandemic, we are taking proper safety precautions to maintain safety. Our staff will maintain 6ft distance and wear personal protective equipment, ALWAYS!

HISTORY

With more than 20 years experience in customer service, client satisfaction is my number one goal. I strive to offer the best experience at the best price, meeting your needs while providing for my family. I appreciate any opportunity I have to earn your business and your trust.

SERVICES

Plumbing inspection, Plumbing repair, Plumbing installation or replacement, ,

Reviews

Sande H.

05/08/2023 12:00:00 SA

This is a great , efficient, and fast service. I contacted Chris on Thursday with a backed up kitchen sink issue. He immediately scheduled an appointment for 8:00 the next morning. It turned out that we needed a new faucet and the line cleaned out. The tech, John, was fantastic. He was really knowledgeable, and patient with my 89 year old mother (her house).

Even though we weren't anticipating a new faucet, we're glad for the nice updated one.

I highly recommend this company. By the way, they were recommended to me by George Morlan water heaters in Tigard.

Adam W.

4/25/2023

Chris came over to locate a drain for me for a project we're doing to add a kitchen downstairs.

He was prompt to take calls and return them, messaging and communication was 100% crystal clear and very professional.

The locate went well, and Chris took the time to walk me through everything that was going on and ensured I understood what was going on behind my walls! Much appreciated.

I feel like I was treated with respect and honesty. I'll be using CT again when the need arises and I 100% recommend them.

Kristina D.

6/14/2023

Chris was fantastic. Not only was he efficient, informative and clean, he was incredibly kind.
We have had many, many service calls over our nearly 30 years in our 70 year old home and Chris was by far the most pleasant person to deal with.
Thank You Chris - you took care of our drain quickly and helped what was going to be a stressful day turn into a pleasant one!

Bill A.

5/30/2023

Extremely efficient and affordable service on our floor drain, and very informative advice for maintaining the drain lines in our older home - thanks very much Chris!

David L.

07/06/2023 12:00:00 SA

Great service - we had a French Drain that was not working well. Very efficient, honest, and turned out to be a simple solution. Fair pricing. Would use again in a flash.

Curlew A.

02/06/2023 12:00:00 SA

I haven't written a Yelp review in a while but wanted to give a shout out to these folks for assisting us with with a leaky and clogged kitchen drain as well as a diagnosis for our outdoor drain pipes (which will be hopefully a follow-up visit with these folks). John was our plumber and he was very speedy and informative. Would happily recommend for your plumbing needs.

Tucker L.

5/16/2023

They were quick and effective. Found the source of an unrelated plumbing problem and assisted on that too.

Katherine A.

4/20/2023

I've called in CT Drains twice now for a clogged drain, and Chris is always quick to schedule a visit. Professional, kind, and very reasonable. I will recommend them to anyone who needs an honest plumber. Chris and John are top notch professionals.

Keri L.

04/07/2023 12:00:00 SA

Cris was very professional and extremely kind and HONEST! we found him to be reasonable, and very proficient! thank you Chris! steve and gerry lott

David D.

03/08/2023 12:00:00 SA

They came out quickly to clear a drain and fixed a leaky drain pipe. Turns out they accidentally put on a new gasket with a burr or wasn't properly sealed, that caused the drain to leak a little. They came back quickly at no charge, fixed the pipe and took ownership of the imperfection. Things can't always go perfectly, so I appreciate a company that more importantly resolves the overall job well if there's an issue.

Joseph N.

07/11/2022 12:00:00 SA

After receiving a dubious $3000 quote from a rooter company that involved pulling up our floor and excavating down to a clogged drain, Chris came out took a look, and had us back up and running in a couple of hours. The entire job cost the same as the diagnostic fees from the rooter company. To top it off, Chris is a friendly professional who clearly communicated during the entire job, cleaned up after, and even wore a mask. I can't recommend CT Drains highly enough. Thank you, Chris!

Grey W.

3/17/2023

Working with CT Drains And Sewer Solutions was one of the easiest panicked calls I have ever had to make. Chris was very quick to respond to my initial request and got back to me with a real time estimate for coming out and clearing our storm drain. When every other business I called (and it was a lot of places) only gave vague, we may be able to get to it, answers, CT Drains and Sewer Solutions was a ray of sunshine on our very floody day. Chris was easy to reach throughout the process, always professional, and explained everything in detail- both the action steps he was taking and the cost for those steps. He provided different options and approaches and explained the pros and cons of each. I highly recommend CT Drains And Sewer Solutions and we have definitely found our go to business for this type of work any time in the future.

Shannon A.

12/26/2022

They fit us in within one day despite all the regional issues people have had this week due to freezing pipes. Unclogged 2 toilets and diagnosed our garbage disposal problem in under 30 minutes. Kept in touch during the day to narrow their arrival window. Will absolutely hire again.

Kyle G.

8/22/2022

Quick response and great communication. Needed them to quickly unclog a shower drain and they were awesome. I would definitely use their service again.

Elizabeth A.

06/12/2022 12:00:00 SA

My kitchen sink drain clogged and another plumber recommended Chris. I'm happy they did! Chris was super responsive, quick to fit me in, professional and informative. When you have a drain problem, all of these characteristics are essential. Highly recommend!

Rebecca S.

11/21/2022

Excellent service and really nice people! Chris always responses quickly and has the experience to get the job done right.

Joey Y.

12/18/2021

Chris came highly recommended by the plumber who worked on my bathroom. He was very quick to respond to my inquiries and got the job done at a great price. Left the bathroom looking cleaner than before. I'm very happy with his service. Just a great guy overall with great attitude.

McKenna H.

12/03/2021 12:00:00 SA

Straightforward pricing and great service. I would definitely recommend to anyone who needs help with their drains.

Jeffrey S.

12/07/2021 12:00:00 SA

CT Drains was referred to us, & they slid an appointment in as they were already nearby. Chris was super professional, fast in clearing the clog, and did a check on other drainage lines to make sure no issues. Very happy with them. Would use again. It's an older house, and this will happen.

Sonia M.

12/03/2021 12:00:00 SA

Chris was fantastic!! He was quick, efficient, friendly, and got the job done. Hopefully we won't have another drain issue but if we do it is nice to know that we have someone we trust!

Sophie O.

2/16/2021

The debris from the trees got caught up in the drain leading to the street. Chris was available for a same-day service. He did a great job, polite, wore a mask and socially distanced. Thank you for your help today, Chris!

Sally P.

6/13/2022

I left a message for CT Drains about our clog issue and Chris immediately called me back even though he was already in the middle of a very demanding job. From that point on I found CT Drains to be very responsive in every way. On my job site, he thoroughly inspected different locations where the clog might be. Chris explained every task he was doing, how he was going to do it, why he was doing it, and the hoped expected outcome of that task. I felt very informed, which in turn made me feel very confident that I wasn't being cheated in order to build the bill. Chris runs CT Drains in every way an honest business should be run. I would call CT Drains again and highly recommend this business

Delia T.

05/03/2021 12:00:00 SA

Chris was so great to work with! He explained everything really thoughtfully, and was very efficient. Communication was so helpful when scheduling and would recommend Chris/CT Drains for all plumbing needs!

Judd S.

5/17/2021

Quick to respond with efficient communication via a phone call and text to schedule the appointment and get the job done the same day. Pleasant, considerate, and professional. I would use again in the future.

Brian B.

4/14/2021

Super friendly, professional, and quality work. Best experience I have ever had with similar services.

Kozmopdx ..

06/08/2021 12:00:00 SA

Chris just came by and saved the day. He is professional, quick and courteous. He is my go to guy when @#%! hits the fan...

Molly U.

02/02/2021 12:00:00 SA

Chris came to our house today to help us snake a clogged drainage pipe. He was really helpful (as we were pretty clueless about the whole situation) and even helped us identify a possible leak/root intrusion. Will definitely use him again if we have any similar issues in the future!

Dean M.

01/09/2021 12:00:00 SA

I had a emergency call late last night/early morning and I called several plumbing company's and no response. I then remembered that Chris Torrones had started his own plumbing company And he answered my call and was out

Jessica V.

1/15/2021

I was referred to Chris by another drains professional who was unavailable at the time. Chris was amazing! Very responsive by text, punctual, professional, and super fairly priced! He was quick, and when I commented how great it was that his price was comparatively low and he got quick results, he said he doesn't like to take advantage by charging more than a job merits. I'd hire CT Drains again in a heartbeat! I'll be posting this review in a few places because I like to give as much support as I can to deserving entrepreneurs like Chris!

Dave C.

12/21/2021

Had CT Drains our to check out some sewer smells we were experiencing in our new house. Did a great job cleaning the drains and explaining how to keep the drain pipes clean to keep smells away. Was very nice and professional.

Alison S.

11/05/2020 12:00:00 SA

Great guy! Was there to fix clean out drain in 1/2 hour! Look forward to working with Chris again on my properties.

Christie G.

10/01/2020 12:00:00 SA

We have used CT Drains for our home and also our business. They fixed an emergency drain issue at our home as well as replaced a toilet and cleared drains at our business. They are always professional and punctual. The owner, Chris, is very knowleadgeable and helped train me and my staff to do some preventive things in my coffee shop which will help us to never have drain back ups in the future. CT Drains also replaced a toilet at my business and took extra care and precatution in scheduling to make sure we could remain open during normal business hours. It's businesses like this that gain customers for life when they go above and beyond in their service!

April P.

02/04/2021 12:00:00 SA

Not only did Chris make himself available last minute on a weekend, he was professional, thorough and friendly! He even accidentally charged us a little too much, and then called and dropped off the excess! Who does that these days! Highly recommend his services for clogged drains!

Karen S.

10/02/2021 12:00:00 SA

There's that sinking feeling when you need a plumber on Saturday evening. We called CT Drain based on some reviews on Social Media and the entire experience was as pleasant as unplugging a sewer drain can possibly be. Phone call was answered by the owner, he set up a time to come by and quoted a rate that was acceptable, and called to let us know his ETA later that evening. We are fine paying a bit more for a weekend service call and are pleased with the professionalism, friendly and helpful demeaner, and his expertise in clearing the clog. It's a good feeling to support a small, family owned local business. We highly recommend CT Drain Service.

Jill M.

10/12/2020 12:00:00 SA

Had an amazing experience, contacted the company and they were able to get out to our property right away to help with a maintenance issue. I would totally use them in the future and recommend them to any friends... Amazing customer service much better than I've seen during this time!

Charles K.

5/25/2021

Super fast response after a toilet emergency on a weekend when no one else would respond. Chris was able to help and stayed extra to check our other pipes. I would highly recommend CT drains for any plumbing issues.

Crash Q.

1/19/2021

I've been using Chris Terrones exclusively for my outdoor and indoor drain problems since moving into our home in 2018. He's extremely professional, and an expert in his field. Each time, he explains the issue at hand and very quick and efficient. Best of all he charges a fair price!! Great company to work with.

JR S.

1/18/2021

Chris was extremely helpful in dealing with a drain emergency. Patient, communicative and super knowledgeable- highly recommend!

Jana G.

11/19/2020

Highly recommend Chris and his team! Excellent service, reasonable cost, and they were able to come out on short notice to tackle a difficult job. We will be referring him to everyone we know!

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