Best in New York NY

Re: slow drainage

Called .. and got Timmy.  Timmy said Richie could show between 10am to 12pm the next day.. and he did at 10am ish..   Richie brought his tools of the trade (snake and etc) and fix the slow Tub/Shower drainage.   Was careful with the pipes and etc.   Under 1/2 hour to address the problem.  The fee pricing was what was quoted.  Tk goodness :).

Would use them again.

Needed a plumber in the area for a stubbornly clogged drain and was thrilled Safeway had someone over in a few hours. Very friendly with excellent communication throughout and fair/transparent pricing. I appreciated the extra attention to covid-19 safety protocols as well.

Bathtub wouldn't drain last night so I put out a request for service and they responded within minutes.

Miguel arrived early, worked fast, and provided helpful information about the issue. I have some more work that needs to be done and will most likely be using their services again.

Called Tom for a toilet problem I couldn't fix. Based on reviews here I chose to wait for him to return from vacation (from which he texted me an immediate response). I'm glad I did...
When he came, he ran through standard unclogging steps. The house is VERY old and and we investigated further he kept me completely appraised and even educated of what was going ion, what he suspected, and where it could be a bigger problem (and more money), asking if it were worth it (which it was for me), and quoting me along the way to less than I expected it to be.
He ended up having to trace pipes through ceilings and walls, cutting out section of old large lead drain pipe and replacing it - all without flooding the basement which we both expected might happen. AND identifying and removing a major drain clog. AND returning at night to complete the job after sourcing the parts we needed, all after he'd been there pretty much all day for what was expected to be a 1-hour job. All for a fair price where I think many guys would have simply given up. We spoke of his dad and mentor and I think his dad would be very proud of Tom and how he handled this one!
Highly, highly recommended and I'm glad I listed to other Yelpers on this one.

We needed a vanity replaced. Bruno was accommodating on scheduling the following Saturday. He arrived promptly, was efficient and even gave me a a heads up on the age of the pipes, which was appreciated.  He also helped get the old vanity out and down 3 flights of stairs, which was very helpful. We have hired several plumbers in the past and Bruno is my go to from now on. He will be getting all my future work. Hire him you won't regret it.

Can't speak for the rates as we didn't get any other prices. Seemed steep, but they saved us having to keep our water off all weekend. I called 8 plumbers to get someone out to fix a broken pipe on a Saturday afternoon. Hub returned my call immediately, the plumber called with an estimated time and was here 30 minutes early! The work was neat, clean and successful. I'd defiantly call them again - either in a bind or not.

Our sink had a bad leak and we were worried that no one would come in on a Sunday afternoon let alone with a corona virus going around but his team sent Chris right over within the hour to fix our sink and even an additional problem with the toilet all on one quote. He was very nice and even cleaned up after himself! I highly recommend Chris and his team!

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

Fast and neat service, and also pro work!

Only thing I would like to point out is that, I never got the bill email I was promised or the drain cover photo or link email that will work better for me.

Got to my apartment on time and did the work as quickly as possible. Solved my nearly week long clogged bath drain and showed up ASAP. So, yap, I am satisfied with the service. Thanks! (:

Regards,

M

Fast response. Great estimate payment system. Friendly repairmen and very professional

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Chris is a wonderful, hard working guy.
Very professional, confident in doing his job, very reliable and pleasant personality, too.
Came to help us out with toilet issues and showed up on a very short notice, eager to do the work.
Solved the problem in a fast and efficient manner!
JOB WELL DONE!
Ten stars!
I highly recommend his services and will definitely call him again if needed.

Grazie Mille, Chris!
Tanti auguri,
CIAO,
Nella:)

I live in Brooklyn and have used Franco Belli Plumbing to fix plumbing in my co op apartment. Franco Belli Plumbing is always responsive and affordable.  Thank you Franco Belli Plumbing.

The crew did a two day job with us and were so caring, responsive, and hardworking. I would highly recommend them!! Thanks again, guys!

Got Shpat helping me out with 3 different plumbing issues in retail store. He response to my call quickly and charge fairly. All issue is clear and store manager all have positive feedback to his service.
Recommended and will continue call them for any other issue.

Things started off well.
Good prices, prompt service.
I thought this would be a 5-star review.
Over time, I was still hoping for 3 stars.
Several hiccups, but I still thought he was a nice guy and that the basic
work was good enough.
But he got every single thing wrong - in addition to trying to rip me off!
What should have been one appointment became 4.  And things were still totally messed
up after the 4!

I needed a new toilet and to have my mainline snaked out.
Rusty gave good quotes for each.
He came to check the toilet and be certain of the size, etc.
He was on time for that - a very unusual thing in that industry.

But that was the last thing that went smoothly.
We made an appointment to do the work on Sunday at 2:00.
I texted at 1:05 to see if he was running on time.
He asked if we could do 3:00.  I said ok.
Around 2:30, he called to ask if we can reschedule for another day.
I said ok.  Asked what day.  He said Saturday.
I told him pushing back a full week wasn't good.
So, we settled on Wednesday.
He came and snaked the mainline.
He said it was more work than expected.
That instead of $100, he's charging me $250 and that he'd have to
come back to do the toilet.
How do you get to change price on the same job??
If one thing lead to another, that's one thing.
If someone said that after changing the boiler, they find that one of the radiators
still not getting hot and needs to be changed, that could be understandable.
But saying I gave you a price to unclog a drain and I'm raising (250%!!) because the drain was clogged is insane!  I hired you to take care of a clog.  You are complaining that the clog was clogged??

He came back a couple days later to do the toilet.
As he was getting ready to leave, I go to check it out.
It was the wrong model of toilet!
We'd discussed multiple times.
I showed him our last text where I'd reintegrated it for the 3rd time to avoid just this sort of thing.
He did acknowledge that he made a mistake.  That is rare these days.
So, he gets points for that.

But he didn't come back for 5 days.
It was early morning.  He should have come back same day.

In the interim:
I was putting the trash cans by the curb.
I found 3 big bags of construction debris.
I thought someone put their stuff in my yard.
I hadn't had a demoition.
It turns out that he smashed up the old toilet and left it in those bags for me to deal with.
Him taking it away in his truck was part of our agreement!

I went to fill up a bucket from the downstairs bathtub.
I slid open the shower door and I see 2 toilet plungers in the tub!
Seriously??? the dirtiest thing there is, you put into the vessel that people go into to get clean???
That is so disgusting!

The day for the new appointment finally comes.
Appt is for 10:00.  
At 8:45 I text to ask if he's running on time.
He says yes sir.
At 10:15, I text to get an update.
He says Boss, give me time.  Your toilet is not easy to find.
Seriously (again!)???  
5 days later, you didn't obtain it???

He finally shows around 11:00.
Tells me that he was trying since 6AM.
Of course that is BS.  Who's open at 6AM for him to shop?
And either way, I still want to know why he didn't get it days ago.

He's finally installing it annnnnd, wrong one!  Again!
He did get the dual flush.  But now it was elongated, not round.
Now, the $50 seat that I kept from the old one doesn't fit.

So, my choice was to get yanked around for another 2 weeks or install the one that doesn't fit my seat.  I went ahead with the installation.
Turns out the seat it comes with is not only thin and awful.  But not even soft close!

Eventually, he left.  I don't know why he hovered for half an hour after finishing.
I had company and it was annoying.

I finally got a chance to take another look at it.
It wasn't American Standard!  
So, it wasn't ANY of the things we discussed!

When he first arrived, he asked about my next door neighbors.
He said he'd done a job for them 11 years ago.
It should have occurred to me that with all the work they have done, why hadn't they ever hired him again? Had to learn that the hard way....

I called John at about 11pm on a Tuesday night with an overflowing sewer in my cellar. He first diagnosed the problem over the phone and offered me advice on how to attempt to mitigate the problem myself. Unfortunately, I needed a pro, and John was the right guy for the job. He was on site within an hour (coming all the way to north Brooklyn from Staten Island), and worked quickly and professionally, solving the problem and making recommendations on how to prevent a future recurrence. He was careful to protect the surrounding area and clean up any mess after he was done. His rates were also straightforward and very reasonable. Although I hope I never need emergency service again, if I do... My first call is going to be to John

Marinel was an excellent plumber with whom to work. Very professional, fast, easy to schedule with, and very true to his word. The overall experience couldn't have moved more smoothly. I had a water heater die mid-day, and Marinel had the new water heater installed the following morning first thing. Beautiful plumbing work too for the new unit, which was larger than the previous unit and required some reworking of the pipes. Highly recommend!

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.