Best in New York NY

Peter and Derrick were awesome. I had leaks in my house due to pipes bursting from being frozen. They went above and beyond to find where all the underlying problems were and not only stop the leaks but had my boiler running great. The leaks were tricky to find and they explored all possibilities. They even stayed a bit extra to make sure my boiler stayed running and no other leaks surfaced. They were very professional and personable. They provided me a lot of tips and pointers. Highly recommend him.

Great service, very fast, did a super good job. Solid work and good value. Called on Friday night and had the job done Saturday morning. Found another leak in sink while replacing faucet and fixed that too. Would recommend.

Two gentlemen came to replace my 75 gallon hot water tank with a 50 gallon today (located in a closet on the top floor of my townhouse). Both men wore masks the entire time, which I appreciate very much. The first thing they did was drape my creme carpeted stairs with an anti-slip drop cloth. They completed the job within the estimated timeframe and cleaned up after themselves. The lady who handled the scheduling and billing, as well as all of my questions, was very responsive on the phone, via text and email, and professional. Would definitely recommend them!

Andy's Plumbing & Drain Services were incredible. They will be the only one I call for my plumbing needs in the future. Reasonably priced, professional, courteous, and most of all the work speaks for itself. If you are looking for a plumber in Brooklyn (or anywhere else they serve) I would 100% recommend hiring them. Thank you!

Our water heater needed to be replaced the day before Thanksgiving, and Home Depot assigned All Day as our service provider. Having no experience in water heater issues or replacements, All Day made it super easy to provide necessary details to understand the issue at hand, and Jason arrived shortly with a new water heater to replace. He was courteous, professional, meticulous, and did not leave until we had hot water coming out of all our taps and faucets. Not only did he ensure proper installation, he also took the surrounding aspects [its a very cramped space] into consideration and ensured we understood the pipes, on/off switches, and things to look out for. Overall a great experience - much appreciated!

I needed my AC installed. Boris and Tseren did it quickly and very well! They were very kind and patient as well. Definitely recommend hiring them!

I moved into a condo in Williamsburg, that needed a ton of odd-jobs completed. Michael came quickly to my aid, and completed everything from hanging things on walls, to plumbing and electrical issues. He provided his COI to the building, which was required and couldn't be a nicer guy!  I will be calling again for any task!

Great experience. I heard back from Steve right away, he was able to come out and fix the problem. He took the time to explain everything to me. I 100% recommend.

If you need air conditioning look no further and let me save you the time and anxiety of trying to find the best.  You have found the best with Brooklyn's Best.  From my first call to them to the last moment of installation, it was smooth sailing.  Joe returns calls promptly.  He gave me great advice on the type and size of unit I needed and I never felt pressured by an intense sales pitch. He is very friendly and funny but consummately professional.  Once we decided on a model and installation date, Joe and his team showed up on time and fully prepared.  I've had air conditioners installed in the past but Joe's work was far superior. He made sure everything fitted properly and sealed tightly.  The result is perfection.  

So, please spare yourself the agony of trying to find the right vendor and choose Brooklyn's Best.  They take the pain out of the process.

Tournquist  was going to charge 77 year old mother 7500 plus dollars to reconnect a gas line, check for leaks and put in a meter. Sal got the entire job done for 2300
Use Sal he's great

Our Nest abruptly stopped working and therefore so did our heat.  They are open 24 hours and so I was able to call book a technician the following day, meanwhile the owner helped us troubleshoot and eventually resolve the issue on our own!  Family owned, very helpful and professional. We will be using these guys again!

A pleasure to work with!  Harry understood exactly what I wanted to do in about 5 minutes of me explaining and showing him, quoted me one week to do the job and delivered.  Went above and beyond, look at the wonderful job he did in the pictures attached.  All my neighbors have been complimenting the job and took his contact info as well.  Brightened up the street and breathed new life into the neighborhood. Thanks again Harry!

Everything professional and personable the kind of level of knowledge base expected from a business.  Admirable!

I wholeheartedly recommend Mike. His business is an example of what a true honest business should be. He is knowledgable , responsive to all questions and calls, prompt and very reasonably priced . There were leaks in my bathroom sinks and the pipes and wiring under those sinks which had to be replaced in which he did a great job. All the reviews are true and am happy to let others know how great his work is.

Had them install new boiler They put circulator in wrong called 4 times to correct.Has left my basement without heat for 2months. Basement is finished and is my daughters bedroom .Do not  use

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

I had a leak under my kitchen sink and needed someone to fix it ASAP.  Ariel Services was very accommodating and I got an appointment right away.  They called to let me know that they were on the way and got here when promised.  They quickly identified the problem, ran out to get the necessary part, fixed it promptly and took the time to explain to me what happened. They were very pleasant and professional to deal with. I would highly recommend them and would definitely use them again.

Fred Smith is the plumber for our building. They may treat the building well. BUT, for work for shareholders, they are a nightmare.They don't arrive when expected (six hours late is not acceptable with no communication). Then, arrived so late that the job could not get done that day. Then told me that I said one faucet. No, I said TWO. If I bought TWO faucets, I would have said two.Nothing is communicated via email. They use notes and you can find it impossible to talk to the same person. But, the real nightmare started when the plumber broke the porcelain sink when replacing the first faucet. Needed to order a replacement sink. Not their fault that this took weeks to get. BUT, they did break the sink (the old caulking could have been heated to ease removal of the old faucet. brute force can break a sink). There were many follow-up calls, too many. I had to bird dog the arrival of the replacement sink (they had ordered). Then, the bill. Rather than charging me for the real work. They attempted to triple the bill. The plumber literally changed invoice after I signed! He forgot to write down the replacement sink. It is illegal to change an invoice after a customer signs. Fortunately, I had already copied the invoice and could prove that they did this. I then wrote on the invoice 'under reservation of rights. My building attempted to intervene here. After hours of negotiations, they agreed to a reasonable bill ($1k vs. $3k).
The owner (it's easy to find his name) has a great gig going. He's built a huge business. They should invest in modern systems,  and respect the customers. I will never use them again. I have identified and have now used other capable plumbers since this story. I don't care that Fred Smith is the plumber to the stars and is highly rated in The Franklin Report. I just want good work done.

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.