Best in New York NY

Michael did nothing short of save us last night. It was late and our basement bathroom suddenly had horrible sewage backup. We called several plumbers in the area. Not only did Michael respond but he was the only one who came out (even though all the other plumbers claimed to be 24/7 emergency services), he was very approachable, kind, and he didn't leave until the job was done. Afterwards, he gave us some tips and instructions for maintenance. His price was also very reasonable. We highly recommend him and are happy to have him as our permanent plumber. Thank you, Michael!

These guys are the best, father and son! Anytime I have called them they respond immediately. Great work, fair price. Recently put an addition on our home and they worked so closely with the other contractors both on the kitchen and bathroom work and were always on site when needed. Very professional, wonderful workmanship, wonderful people.

Great customer service. Although I did not use them, the owner did chat with me through the App and was very helpful. Thanks!!

I started discussing the project I had with Ciro back in April. I needed someone to add mesh to the bottom of my fence line to deal with rats coming from neighboring yards.  This required digging up a garden and trying to preserve the 70 year old plants along the fence line. He took a look at the job and gave a very reasonable price.  Ciro did the work in one day, came on time, prepared with his own tools and left the job site in a clean fashion (and he provided me with a receipt).  A true professional.   Brooklyn is in the need of a good handyman and I think they found one.  I look forward to using Ciro again in the future.

Our experience with Zoom Drain was fantastic.  Although delayed John and Alex kept us updated on their arrival time.  They performed a video scope of a drain in a house we are about to purchase. They diagnosed the problem showed us options and we hired them on the spot for the repair of the clogged main line. They were professional and efficient. They had towels and made sure to clean everything when they were done. They even used bleach and made sure is was spotless
Honestly, a great experience that made us feel comfortable about the purchase of this home and their work. We will be calling them again for routine check ups and maintenance.

Outstanding Services! Very Reliable and Reasonable prices. I have recommended this business to all my family and friends.

My bathroom sink had been draining very slow, finally it just stopped draining completely, my husband tried a few times to snake it, to no avail. I looked on Yelp for Drain clog solutions and read some reviews and found Drain Solutions Plus. They are responsive, respectful and were at my house within the hour to fix the problem. Fidel was neat, quick and very reasonable. I highly recommend their services. Thank you!

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

Mike did a fantastic job re-routing some pipes, adding a washing machine drain and installing a slop sink. Highly recommend him for great work and honest pricing!

Very disappointed with customer service.
Tried to reach someone for a follow up but calls never returned. Don't waste your time.

Tri-Star?  Better to Try Harder.  What do you get for a $250/hr professional?   Excuses & more excuses.  

It's bad business to have a 7 day COI turnaround because they couldn't copy the sample I sent.   Their EXCUSE, was that they don't offer COIs?!  Every NYC trade pro does, so that's lame.  They should have paid me for all the extra work and time I had to do just to get them to do it right.  

It's also bad business to wait around all day to have them cancel in the final hour.  Their EXCUSE, that they're an emergency business & schedules are subject to change.  I hope you will never need them for an emergency.  Am i paying for the responsibility to be understanding and accommodating them?

There were almost too many unnecessary mistakes that cost me more time & money, when all I required was a certified plumber to hook up a new stove!

I am tired of businesses that make like they are doing us a favor while overcharging.  A good business would take accountability & offer a small compensation or concession.  Their worst EXCUSE is why they didn't offer either.  They said Your job wasn't big enough.

You can belittle us, but consumers have a big voice today, and there are plenty of other plumbers out there to chose from.   As another professional in the business, I can not in good conscience make any recommendation or refer to use this company.

These guys are at best handyman skill level, at worst putting lives at risk, conducting illegal not to code plumbing and electrical work. My wife and I hired them for filing NYC DOB plumbing permit, relocate kitchen plumbing and upgrade electrical in my east village co-op apartment.

Big mistake, they  didn't know that I have a decent level of electrical and structural engineering knowledge (studied in college) and once I saw the work, got very concerned, showed pics to my NYC registered architect that I had used last year and guess what? nothing to electrical code and terrible plumbing work not running pipes through the middle of joists as they had promised and thus compromised the structural beams (see attached email pic, redacted to protect personal info). Next, they tested my gas line, found leaks in basement, illegally turn off 2 gas meters, came up with a $91k estimate to fix the problem, and did not notify DOB and con-Edison for almost 1 week until they figured we are not going to give them more money. We got advice from a referenced licensed plumber and again guess what? totally illegal and dangerous acts. Now we are hiring a legitimate company to help us.  

I suspected neither of these guys (Ricardo or Dinesh) are properly trained, educated or licensed to handle anything more than simple handyman work that they probably learned while picking up small jobs.
I spent about 30 mins this morning researching their license numbers on DOB &DCA site and was shocked to find their GC license (621125) belongs to East Enders nyc inc, electric license (02938) belongs to some Joey elec't. Most concerning fact, the plumbing license (1504) belongs to Johnny Nanhu, the master plumber of Johnny P&H contrac inc who has a DOB violation record of fine and 2 year probation!!! (see attached pic) just unbelievable how all this information is hidden behind CN coterie which is just a registered cooperation (DOS ID 5034867) with no licenses and thus no legal liability which means their contracts are worth zero and will not hold up in a court. No wonder when I asked them to fill in the DCA contract template, they suddenly called me to come up with a new 'idea' to save us money and I never received the DCA contract since the template asks for a DCA home improvement contractor license number that they obviously don't have, what a scam!

Should have done my proper due diligence before hiring, just glad I did not hire them for a large scope of work and can easily supersede the permit to complete my renovation.

I never post reviews but this was so egregious that I felt a responsibility to alert the community. Please be careful before hiring for them for anything...even if its a simple handyman job.

I had a job that I need to have done. The super claim to have leakage under my toilet. I am so happy that I chose to have JV MECH come in for a second assessment. They clarified the issue and actually saved us from a crazy super situation. I am forever thankful for their services, prices, speediness and plumber knowledge. I swear, if you're good people and need to find other good plumbers that just happened to be good people too.. these are your people. They were transparent on their quotes and were honest. I am so happy I decided after their diagnosis to have them change my toilet out because they even found a faulty gasket that would have been a mystery for the rest of time. I will call them for any problem for now on. I highly recommend them

These guys are the real deal - prompt, reliable, clean. well-equipped, skillful and hard-working.

In a past life I used to build homes for a living and I have dealt with my share of plumbers - often, these were not such good experiences.

I only wish I had met Robert and his crews a long time ago, because he
runs a company that knows what quality plumbing work should be.

My job (2 large bathrooms...) was fairly complicated and involved moving plumbing around and dealing with many precise and challenging dimensions, not to mention the finish work which was equally unusual.

Robert's crews never let a challenge deter them and were so upbeat in their attitudes and their approach to everything that my pain-in-the-neck job had presented them.

They would leave the job each day making sure everything was neat & clean and would show up on time (rare in this world today) ready to get to work, pumped and got right to it. All the building trades contractors could take a lesson from these guys.

Kudos to this company of well-trained men & women who know how to treat a customer with respect and it is very obvious that a lot of effort has gone into making sure that the job is done right.

So refreshing to deal with a quality organization !

strangely disappeared after paid deposit.  fraud ?