Best in New York NY

These guys at Hoffman Plumbing have saved me now - TWICE.  I live in a wooded area where roots get into my pipes.  The first time it happened time I called AJ Perri using their $99 pipe-clearing guarantee.  The guy from AJ Perri spent 1/2 a day here and opened the pipe to a trickle and considered that meeting the 'guarantee'.  He wanted to set up a camera appointment for which their office does a hard sell (check their reviews for lots of detail on THAT).  

Anyway, I then got a referral to Rich from a friend, and he responded right away and completely cleared the pipe after a much shorter period.  Fast forward 1 1/2 years and here I am with a major backup from the upstairs bathroom to the kitchen to the laundry room.  Rich returned my call within 3 MINUTES and sent a crew first thing in the morning.  His crew, Paul and Dan, were efficient, friendly and knowledgeable.  It did take a few hours, but they got the job done and the price was fair and reasonable.  

I can't give these guys a good enough recommendation.  Tere are a lot of scammers out there and we constantly have to be on the lookout.  Rich Hoffman and his crew live by the credo of a great service for reasonable pay and as a result they deserve their excellent reputation. If you need plumbing or HVAC work, you cannot go wrong with these guys.

Bo came yesterday to fix a leak under my kitchen sink. He was very thorough in determining where the leak was coming from and even found a small secondary leak coming from the faucet. He took it upon himself to contact Koehler on my behalf and has ordered a whole new replacement faucet which is covered under their warranty saving me lot of hassle. He also tied up the faucet hose so it doesn't get in the way of my new glide out shelves!
Only negative is that I had to wait more than a week for the apt but I am happy I waited!

They did a great job with two of my problematic bathroom fixtures. On top of that, they stayed in contact via text, confirmed our appointment the day before, and arrived for the job on time. I would definitely use their services again and recommend them to anyone looking for quality plumbers.

we called James to help fix a broken valve on the gas line leading into our range. He was professional, courteous and with a pleasant attitude. I'd recommend him for any  plumbing needs!

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

They weren't able to help with my specific project but were kind enough to spend a good amount of time helping me find someone who could. That's the kind of customer service I didn't know existed anymore. Thank you!

Called Woodhaven Plumbing for a problem with my shower diverter that needed to be fixed asap. I told Keith parts were old and may not be easy to find. He comes the next day, takes the old diverter and comes back with a replacement--I later realized it was not the correct one.

He installs the new one and it GETS STUCK! Now he has to work getting the part out over a half hour, banging and hammering. Long story short: new part doesn't work.

Next step: he needs to break open the wall and change the whole shower body, a job over $600--plus cost and time of re-tiling the shower. Only problem is he can't come back till 4 days later because he had other jobs to go to which he made it very clear were more important (i.e. lucrative) than just finishing up my job. I emphasized that he's already here, I need this done asap no matter how much it costs! No, he absolutely can't today, hands me a bill for $175 service and leaves.

Next day I find a plumber that was able to quickly find the correct diverter and install it in a timely and affordable manner. Within 30 mins, the job was done!

Being a new(ish) home owner can be challenging as the process of becoming familiar with your home is slow... especially for things like plumbing. Joe took the time, not only to fix three issues in our home, but also educate me a bit more as to nuances of having a well, various means to ensure proper maintenance, in addition to clear lay and explanations of repairs being made behind the walls.

There are the type of service providers who fix the problem, send and invoice and leave asap. Aversa without question fixed the problems, but the time, care and attention he provided with us as new customers was what sets him apart.

We had In-Line plumbing replace our boiler unit. When our home boiler broke down during the coldest part of winter Stan was quick to answer my call. He is a 1st rate professional from helping us to choose a replacement and explaining the job to my wife and I, through the installation and commissioning of our gas fired boiler. We look forward to working with him on future home improvement projects. We can't recommend him enough!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Been using Johnny's service for couple of years already. He always gets the job done, is fully prepared for any job and is extremely fair in his service charges.

I had a few plumbing issues, Bob and team were fantastic. They came on time, they were very professional, and best of all they have reasonable rates with quality work. They are local to great neck, highly recommend for any plumbing issues. Ben Dinkin would now always be my go to plumber, nothing but good things to say about these folks.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

After a mis-communication by the office, a plumber came to replace my steam valve. He needed to remove the PTAC to do this, and got a colleague to come over. He also noticed (and the super told him) the steam trap needed to be replaced. Pleasant, efficient. All done in one day even though he had to go out to get a part.

Two things: the office should tell you they charge extra for credit card but no fee for debit. Other is they should ask customer to send a photo so they can see if they need another person before they come out.

This is the second time we have used Ryan Plumbing and they are batting 1.000 as far as we're concerned.

On the most recent call, the office told me someone would be here between 7:30-9:30am.  Rich arrived in front of our house at exactly 7:30.

He was cordial, very knowledgeable and shared his diagnosis without making the owner (me) feel like a dummy.

We would whole heartedly for any future issues and would recommend them without hesitation.

Mike Crowley

I am surprised seeing some negative reviews here. We just had our boiler and water heater, replaced by village plumbing, and couldn't be happier with their service. Tim, the owner, is very responsive and concerned about making his customers happy. His workers were very attentive and responsive as well. We have been doing business with them for over 15 years and never was disappointed. Through the years, they always responded very quickly to emergency situations, which I am very grateful for.