Best in New York NY

On the Sunday between Christmas and New Years our main house drain became plugged.  We unable to use any water in the house because of this.  I called Hoffman Plumbing (based on Yelp reviews) and left a message.  Rich Hoffman returned my call within the hour.  He needed to contact his co-worker to join him on the job.  Rich kept in touch with me via text, several times, to keep me informed of their arrival status.  They came mid-afternoon, assessed the problem and fixed it.  It was a difficult repair but they had it resolved within a few hours.  The price was fair.   I hIghly recommend Hoffman Plumbing as I was impressed with both his quick response and good service.

Gene D Plumber has fixed a broken toilet, leaking shower, and leaking sink for me over the past year. Very easy to deal with and straight-forward, they were able to come both times on short notice. Bo called up Kohler to get the parts I needed under warranty (after they were not helpful when my wife called). Highly recommend !

More praise for Richard and Brian!

They fixed my leak quickly and efficiently; had excellent, frequent communication between visits; were willing to come on a weekend and after business hours to suit my schedule; and charged a fair price.

On one of the coldest days in March 2019, a pipe to my furnace busted.   Not only did Mr. Bullock come out that same day to take measurements, he fixed it the next day.  He knew I had children in the home and made sure we had heat.  In another instance, I was getting my bathroom renovated.  While at the home replacing the bathroom plumbing, he noticed the sump pump stopped working.   The next day he replaced it and added it into my final bill.  Over the years Mr. Bullock has made many repairs to my home.  He's honest and dependable.

Excellent service,  came within 20 minutes of my call. Was courteous, quick and respectable.
Cleaned after himself and thoroughly checked his work and he answered my questions without hesitation. Definitely give him a call, he doesn't disappoint

Our waste pipe in our house cracked and leaked into our basement.  I called Citywide and they answered their phone immediately and came fairly quickly even though it was after hours . Bobby was great and drained the sewage line to clear a clogged pipe. We wanted to get the cracked pipe fixed right away but this happened on a Friday. Over the weekend they sent us an estimate and when we called this morning( Monday), they said they could send someone over today to fix the pipe. Brandon was terrific. He did a fantastic job of replacing this huge waste pipe and worked hard. Both Brandon and Bobby were very professional and courteous. It is wonderful that this company acted so quickly and was so helpful.

I had Keith and his son service my boiler recently. They were prompt with there time and did a complete job on my boiler! They were honest and professional!

I would not only highly recommend them but will definitely call them again in the near future for any other plumbing needs I many have.

I left a message after 9 pm and he got right back to me with an appointment the next morning. Kept us informed of his arrival time and did fixed our problem the same day.  Joe is professional and does a great job. Would not hesitate to recommend him.

Holy cow, what amazing service! Stan came, spent time looking at our heating problem, he was up front and gave us the run down on what is good and what we may want to do down the road. Professional, courteous,  friendly and quick! Will use In-Line and Stan every single time! Two thumbs up!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Johnny was very experienced. He came, found out the root cause of our plumbing issues, and solved it with his lineup of equipments. He was also very nice. He explained clearly to me what was happening, and gave me some useful advice. Highly recommended.

EXTREMELY reasonable prices, showed up on time, took care of two small problems while out for a big one and didn't charge extra for them.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

Called them on Friday and they came first thing Monday to repair a Leaky pipe at Steam Radiator connection. Paul the Owner and scheduler were always in good communication! As a home owner its great to deal with a tech that responds quickly and shows up when he says. Eldi the tech did a good job in just a few hours. Thanks! Will give them a call next time!

I use Yelp almost daily when searching for services and this is the first time I've felt compelled to leave a review. It is rare that a service provider exceeds your expectations. I've used Ryan & Co. three times now, and every single time they are more prompt, more courteous, more professional than I could possibly anticipate.

We bought an old house with radiators, baseboard, and electric heat. I've always used forced heat in the past and have never had a boiler. So I have a lot to learn. Ryan & Co. came out three times - once because the boiler was too full, another time to improve the performance of my radiators, and finally a late-night emergency visit for a burst pipe.

Erin is always really nice on the phone, even when I have a lot of questions. I spoke with Kevin recently during my after hours emergency call, and he also was really nice. I had water pouring out of my wall and ceiling and he helped find the water shutoff valve for the house, saving me a lot of water damage. They had a technician out to me in about 20 minutes.

Rich has been my technician for almost all of the work and he is one of the nicest guys I've ever met. He is methodical and thorough and he explains everything he's doing in a way that I can understand. I've had many, many questions and he always answers them patiently and with kindness. Ryan and Co. has taught me more about my home than I've learned through any other means. Beyond the work that they've done, this knowledge will help me care for and enjoy my home and for that I am very grateful.

Their prices have been quite reasonable - $300 for the after-hours call to stop the leaking pipe (still have to schedule the repair), $1100 for a full days work adjusting and repairing 10 radiators. They have a customer for life!

Village Thieves. After using them for decades new owner has turned this into a fleecing scam. Do your due diligence and get a second opinion...better yet save your time and money and don't even bother with these scam artists. Previous work of 40+ years was excellent...then a recent install of a new $50 expansion tank somehow magically ended up being $1,000.  Never again and good riddance.