Best in New York NY

Honest and Reliable.  Had these come out to fix three toilets.  They did a great job and were very reasonable.  Will be using them for other work we need done.

Don't waste your time. Even after multiple tries, likely wont respond at all.

Richard and Brian are awesome.  I have never had to hire a plumber on my own before, and I was really worried that I was going to get ripped off or screwed around if I chose the wrong people.  Luckily these guys are definitely the right ones to call:  professional, reliable, friendly, fair, and affordable.  

They quickly fixed the problem that I was having with my shower, despite the fact that it was a weird brand and the manufacturer was not exactly easy to deal with.  Without their persistence and follow up with the company, this probably could have dragged out for weeks or months.  They also kept in good communication with me between their two visits, so I didn't have to guess where they were in the process of obtaining the necessary part.  

It is such a relief to know that there are true professionals out there like the Haviland brothers.  I can't recommend them highly enough!

James is the BEST! I called him on short notice when a shut off valve for my kitchen faucet failed. He was very prompt did a great job changing out 3 under sink valves and was very reasonable. I will be using him again and will tell all my friends and family. Thank you James

I highly recommend Flo-Rite, -I needed a fix for my toilet in an old pre war apartment, and Matt was very helpful, fixed the problem, and was available right away for questions and some additional work a few weeks later. honest and knowledgeable, I will be using their services again for larger plumbing work

I called Citywide plumbing to come check out my sewage line and they told me someone would be here in 15 minutes. An hour later I called again and he said he'd be here in 15 minutes. I waited another hour and they said he'd be here in 10 minutes. 3 hours after my initial call, I gave up and called another company. Of course someone shows up 15 minutes later and it didn't seem practical to turn him away.

The service was actually decent, and the plumber was exceptionally nice. But 2 days later, I had another backup. He showed up again, an hour and a half late, of course, and found another issue.

They said they'd send someone else out at 8am the following morning. It's 1:05pm, and no one is here yet. Dispatcher said he'd be here in another 1.5 hours (I'll expect him in 4 hours, thanks).

The 6 month warranty is great (though it won't cover the cost of additional services when they miss the problem on your initial appointment), their plumbers are nice, and the price is very affordable, but expect to be waiting in your house for them literally ALL day (until 4pm for an 8am appointment- this is not a circumstance, it's a trend, trust me).

This plumbing company is the best around,  it's been in the family since 1929, I would recommend them to any of my family or friends, The guys that work there are friendly and get the job done yhe right way

I'm doing an extensive remodel and Joe Aversa is not only the best plumber I've ever known, he's a true craftsman with the heart of an artist. He cares about his work. Really cares. And he's a great guy and fun to be around! Honestly, if you are looking for the very best then give Joe a call. He's a rare find.

My father's shower was in bad shape--no hot water, very low pressure water stream. I messaged In-Line via Yelp and Stan called within the hour to follow up. He was over at my dad's the next day to review the job, quoted us a fair price and fixed the shower that same day. My dad was very satisfied w the service; apparently involved removing a cartridge that was quite stuck and difficult to dislodge. These guys are friendly prompt professionals who know what they're doing and charges fair price; would highly recommend them.

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

I called Johnny on a Sunday night and left a voicemail.  I received an immediate text back letting me know that he would be available Monday morning between 11-12.  On Monday he arrived at 11:30 - fixed the problem very quickly and was VERY neat.  Johnny was very professional and nice :).  I would highly recommend him!!

I have to tell you that i have used many plumbing companies out there but these guys know their business. Very professional and reliable.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

After a mis-communication by the office, a plumber came to replace my steam valve. He needed to remove the PTAC to do this, and got a colleague to come over. He also noticed (and the super told him) the steam trap needed to be replaced. Pleasant, efficient. All done in one day even though he had to go out to get a part.

Two things: the office should tell you they charge extra for credit card but no fee for debit. Other is they should ask customer to send a photo so they can see if they need another person before they come out.

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

The only company that called me back during the recent cold snap when someone for whom I am responsible had broken pipes. They showed up and quoted a price they stuck with.  Tim is very knowledgeable and honest. Chris and Rob, their techs, were polite and helpful.