Best in New York NY

I called Rich on a Tuesday afternoon for a leaking pipe in my basement.  Rich and his apprentice, Reed, came out on Wednesday morning bright and early and diagnosed and fixed the problem in under an hour, all for a very reasonable price.  I will continue to use Hoffman plumbing for any future plumbing needs.

Gene-D Plumber deserves the great reputation he has for his great service and honesty. He sent a top expert plumber who replaced the very old, worn out parts very quickly. He already had the right parts with him to fix the toilet because his friendly and helpful administrator Nikki had asked me what kind of toilet it was. I highly recommend Gene for any plumbing issues.

Richard and Brian were right on time, thorough in their investigation of our problem, and didn't even try to charge us for their tome when they realized the problem wasn't what we thought. Would highly recommend them.

James is the BEST! I called him on short notice when a shut off valve for my kitchen faucet failed. He was very prompt did a great job changing out 3 under sink valves and was very reasonable. I will be using him again and will tell all my friends and family. Thank you James

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

The technician told us he won't come out for less than $500 at 12:30am.  His name is Orlando. When we said that was ridiculous he started negotiating and said ok 450!  What kind of a hoax do your run?   I would never use you again and have been a customer for over 10 years.   I intend on filing a complaint with the BBB

was without heat on the 2nd of January. they came that day. great service, very nice people, professional, the kind you want in your house.
Needed them again for a gas range, they came in the morning to disconnect and came back in the afternoon to reconnect. the only thing  I have to say is Merci.
I recommended already that company to my son.

They came to our home to replace some outside faucets. The work was done quickly and was satisfactory, however the bill was outrageously expensive. I would recommend looking into alternatives to find cheaper quotes.

I own a treats / dessert business in Springfield.  Needless to say when your plumbing goes, your in trouble.  I called this company and the service I received was amazing. They first of all treated me like we were important, not just another customer.
Then the owner was out in less than 2 hours, had everything he needed to fix my problem and my business was back up and running.  He was so nice and I don't think he understands how much revenue he saved me by allowing me to get back open.  His name was Stan, thanks In Line Plumbing. You deserved this write up

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

I had a semi plumbing emergency and Johnny Drain came by in a few hours. I originally though the issue was a partial blockage to the city sewer but apparently it was a full blockage.

We thought a simple rooter would do the job but it didn't work. We had to bring in the hydrojet which also didn't solve the problem. After 5 hours of rooting and hydrojetting, Johnny Drain finally got the issue resolved.

He even checked with my neighbors and also took a look in the street sewers to double check that the problem was localized to me (which it was).  

Johnny's very straight forward and works as an honest man. I'm fairly positive any other plumber would have given up after a couple of hours but Johnny Drain was quite persistent. I'll be sure to use him and recommend him going forward. He charged what I believe was a very reasonable rate.

EXTREMELY reasonable prices, showed up on time, took care of two small problems while out for a big one and didn't charge extra for them.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

I called them to get an estimate for some HVAC work at our apartment - two nice men came and took a look at our systems and promised to provide an estimate.  All fine... except that they never followed up.  I called them twice and both times someone would promise to call back.. then NOTHING.  What a waste of time.

UPDATED:  They came back online since my original review and have been super responsible and professional. Their crew is very courteous and prompt.  I am happy with their service!

We had a disappointing experience.  The plumber was very friendly, but did not totally fix our issues on first visit.  When called for a second visit, he finished the repairs and didn't think we would be charged.   A week later a bill arrived.  When we called office staff to challenge the bill... we were laughed at.   Communication should have been better at time of service, as well as over the phone.   We understand the reasons for the billing, but felt taken advantage of and not valued as customers.

Called because I had a pin hole leak in a pipe... they sent over the rudest helper they could find. First he quoted me a price that I thought was to high  and when I asked him about it he implied that I probably could not afford it... second the clown who came with him was not wearing a mask and stated he only did if a customer asked... I threw them boy out as fast as I could, rude... uncaring.... No they will not get me to either recommend or re-call them for anything... if you want to pay your hard earned money on someone who will attempt to disrespect you in your own home .... Call them... the worst... never again... they suck!