Best in New York NY

Finding a good plumber is like finding a good barber; you have to suffer through a bunch of bad haircuts (or bad plumbing jobs) before you find one you can stick with.  Rich is a plumber you can trust in and one who will give you an honest assessment.  Going on strong reviews on yelp and google, I called to ask for help on water meter coupling replacement.  He actually first declined the work saying that it should be the water company's responsibility which I agreed with and I went back and forth with the water company.  Eventually, it turned out to be the homeowner's responsibility, so I called him back and he did the work in about an hour on a couple days' notice.  He responds directly to texts on his phone and comes on time.  Most importantly, there was no outrageous service fee to just take a look at the issue, just like it used to be.  Call these guys and don't suffer through anymore bad haircuts.

Gene D Plumber has fixed a broken toilet, leaking shower, and leaking sink for me over the past year. Very easy to deal with and straight-forward, they were able to come both times on short notice. Bo called up Kohler to get the parts I needed under warranty (after they were not helpful when my wife called). Highly recommend !

I have to agree with the other reviewers....Richard and Brian are plumbers you can trust. Honest and dependable, always return calls and happy to explain the details, options, and costs. Always on-time as scheduled. You can't leave your home's plumbing to just anybody. I live in Staten Island and they came out here promptly and was glad they did. And over the last few months we've done all sorts of different jobs...from snaking main lines, cutting copper, installing my dishwasher, and installing new steam radiators and vents. They do it all....highly recommended.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I have used Citywide before and had an Ok experience, This time I had a plumbing issue which needed to be addressed. But this time a family member of mine recomend to use Charles as he had a good experience with him.
So I called and I asked for Charles, (Normally they send whomever they want)
When I met Charles and he started to work, we started talking, I realized that he is an educated man.
He was knowledgable about how to address the problem and gave me pointers how to prevent the problem from Happening again.
He was a hard working young man, very courteous and made sure not to create extra mess, and Everything was Cleaned up before he leave the house.
He was a great guy, from now on he is the one I would ask for if I need plumbing work done.
Citywide should be proud to have Charls as a member of their team!
Thank you Charles.

Called them in an emergency. Water was leaking from an upstairs toilet onto the floor below. They came within the hour and fixed the problem. Might be considered a little pricey for 30 minutes work. But they did the job and, most of all, fast response. That's the difference between a little damage and a lot of damage. They are definitely my go to plumbers from now on.

Joseph is a lifesaver. We were avoiding using our tub because of a small leak. Well you know when you tell teenagers not to do something and they do the complete opposite? Someone decided to take a bubble bath and a small leak turned into huge problem the day before Mother's Day. My husband tried fixing it - to no avail. Hot water was shooting like a geyser towards the ceiling. We ended up having to shut off water to the whole house.

 We have a contract with Solv-it, who we called first and they solved nothing. They said they could be here Monday. With toddlers and a Mother's Day brunch planned we were in panic mode. We called many plumbers in Fairfield County. All said Monday or Tuesday. Joseph came out today- figured out the problem - went to get his parts, even found another issue and fixed it all.

Friendly, professional and we can't thank you enough! Highly recommended.

We were very happy with the service Stan provided us.  During the install of anew washing machine last week a drip from the shutoff valve showed itself when the feeder hose was removed.  In Line was called, and after noting it wasn't an immediate concern we made an appointment for today.

The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of.  Did I mention he slipped on booties on entering the house to keep the floor clean?  Nicely done!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Highly recommend Johnny.  Honest, hardworking.  Called him when our sewer backed up all over our finished basement and told him I really needed him to come same day as we could not use any water in the house until this got resolved.  He promised he would get to me a little later in the day but he would come same day.  He kept his word.  He was kind and honest .  The sewer backed up 3x in the past 6 weeks.  The first time was on a Sunday ..  I called Roto Rooter and they told me a plumber would call me back ... 2 hours later called them again .. and again they told me a plumber would call me back.  6 hours later and very desperate our regular plumber did us a huge favor and snaked the sewer.  Unfortunately it happened again 2 weeks later and same drill.  One month later ... it happened again I knew we needed someone that specialized in sewers and could get in there with a camera.  I started researching sewer repairs and read great things about Johnny Drain on yelp and knew he was the right guy.   Johnny had his suspicions on what was the problem and he was right.  He came in with his machinery and took care of it.  No camera necessary even though he had one if needed.  He cleaned everything up and even helped me with my clean up.  Definitely happy I called him .. I don't think I could survive cleaning another sewer back up as it is beyond disgusting!!!

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

Was quickly asked for a $90 fee for initial evaluation of the work.  Repeatedly had to call to get follow-up to try to get a bid.  Finally got a HUGE apology for the delay to respond with seemingly good excuses but then again could not get in touch with the guy who was supposed to offer me an official bid.  Nice woman who answers the phone actually scheduled a date for me but even when that time came, I still didn't have a bid.  2 1/2 weeks after my original contact, I received the bid to repair an active leak.  Needless to say I had to look elsewhere.  I hope they spend that $90 well cause I feel like I was swindled.

I would look elsewhere.  Swindled or bad timing?... regardless this is one very unhappy customer.

It was a simple job to replace a leaking water connection but the repair came on time, did the work, was polite and professional and answered any questions I had, tidied up and left. Satisfied!

The owner Marvin gauges you on price and parts . Needed a low water shut off valve and thermocouple for a Weil McLean boiler . The guy had the nerve to charge me $1000 for what took an hour . And he was rude about it - Prices of the parts at a plumbing store were $150 - the technician was nice but the owner Is arrogant and entitled . I don't mind him making a reasonable profit but what he charged was excessive . He just lost me as a customer