Best in New York NY

We found out about Hoffman Plumbing through social media recommendations initially.  Rich and his entire team are professional, can communicate extremely well, at our house when they say they will be, fix and perform jobs like its his own house, reasonable priced!!!!!

I've only known Rich for a little 3 months but I feel like he is not only our plumber but a friend too!  Really knows how to deal with people and has so much patience to take the time and explain things to me!!!

Look no further for another plumber!!!

Don't waste your time. Even after multiple tries, likely wont respond at all.

Richard and Brian always get the job done on time and under budget, so to speak.  They are completely free of greed--they seem committed to completing their work as inexpensively as possible.  They show up reliably 100% of the time.  The best plumber experience I have ever had.

Edited to drop a star.  I'm sorry to harm the average but I feel I have to: Now that I've called Richard a couple more times, I have to say he never actually got his hands wet at our home.  He takes my call or text and even will come over ... then accepts no payment for his time and recommends someone else.  Generous and kind but not what you expect when you contact a plumber.  If his B team were 100% great that would be okay--they're decent, but south of four stars.  Not sure what aspect of plumbing Richard actually does.

What a blessing to have found James to change my kitchen faucet and  sink drain pipe in a short notice.
Very pleasant and a great attitude and of course very professional. I had a water leak from the kitchen faucet on Friday before Christmas in a few hours later James was able to get everything back to normal. I totally recommend him for any plumbing work. I'm a happy customer

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

CityWide has come to our rescue on too many occasions to mention. Their team of professionals, from management to service techs go above and beyond to ensure that the situation is under control calmly, promptly, professionally and courteously.  If every company provided the same degree of service as CityWide, the world would be a much better place. And this has nothing and everything to do with the nature of the profession. As our last service tech said: it's a shi++y job but someone's got to do it.

Called them in an emergency. Water was leaking from an upstairs toilet onto the floor below. They came within the hour and fixed the problem. Might be considered a little pricey for 30 minutes work. But they did the job and, most of all, fast response. That's the difference between a little damage and a lot of damage. They are definitely my go to plumbers from now on.

I left a message after 9 pm and he got right back to me with an appointment the next morning. Kept us informed of his arrival time and did fixed our problem the same day.  Joe is professional and does a great job. Would not hesitate to recommend him.

Used this local company for an emergency with the cold weather.  They came out asap, we're so friendly, the owner is hands on and explained everything in detail.  
I was worried about a big bill, it was a simple problem and the price was so reasonable.  I will have this company install my new boiler soon, I'm def a new loyal customer .

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

It was one of those days from hell. I just worked 12 hours straight and I was feeling exhausted, hungry and just looking forward to going home. So around 8pm on a Thursday night, my wife forwarded a text from my tenant that water is backing up in the basement. Freaking great..

I go straight from work without tools and in my office clothes - I'm ill equipped. Forgetting I used Johnny Drain before I do a yelp search for drain clogs and call some chuckle head with nearly 100 reviews from Yelpers with no friends and less than 5 reviews each. I'm suspect, but kinda desperate. The guy on the phone chuckles a bit and says oh you want me tonight? that will be $485. Um, what? How much for tomorrow? $285. Yeah, NO thanks.

I remember I used Johnny Drain before when my tenant's kids thought it would be fun to flush momma's swimsuit down the toilet. I call him and he gets down to business with a much more down to earth price and says he can be at my door in 45 min. SOLD.

He gets there, brings in his big electric snake (auger), opens the main and pulls out a large wad of paper towels (Bounty, the quicker picker upper!), runs the snake through as I watch the high tide subside!

Johnny is professional, responded and was at my door within an hour of calling and works fast! You can try those discount places that charge you that discount price for every hole they stick their snake into whether it needs it or not (sink - ca-ching, toilet - ca-ching, sewer main - ca-ching.. then don't forget taxes and fees) or give Johnny a call where he gives you a set reasonable price, then takes care of business. Seems like a no brainer.

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

Paul Shay (da boss) and his men are amazing.  I think they are the best plumbers in the city.  They have come day and night (I'm serious, any time of night) and have never disappointed.  Paul and his crew are pros and know what's up.  I'm bummed that I know them so well (chronic prob in my building), but I challenge you to find a better plumber in this town.  Booya.

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

A bunch of crooks.  First of all they charge $150 just to show up.  My seven year old flushometer didn't shut off.  A techncian arrives, looks it over, and says he has to call his boss. He knows exactly what the problem is and how to fix it but he has to call his boss?  The boss says I should replace the whole flushometer - $750!  Imagine. $750 every seven years for routine maintnance on a flushometer just because they don't want to bother doing a repair. More profitable for them that I should throw away a practically new item than they should repair it.  After arguing with the boss on the phone he finally agrees to repair it by putting in a replacement kit.  $495!!  After more arguing he agrees to do it for $425. But no warranty. I'm not making this up.  The technician goes out for 45 minutes to get the new part. I'd expect a large reputable firm to have routine parts on the truck. Once he had the part the repair took about seven minutes; just flip out the old part and drop in the new.  After it was all over I found out that the replacement kit goes for $35.  Never, and I mean never, will I use them again.