Best in New York NY

Excellent service on a very short notice. Cory Woods and Matt B. were pleasant, personable, and efficient. They will absolutely be requested by name for my parents' future plumbing needs. Hoffmann Brothers is absolutely the way to.

We had two appointments with them, both of which they were a no-show for. They didn't even bother to call with a notice. I have no idea where all these positive reviews come from. I suggest you find someone else who will at least actually show up or have the decency to apologize for wasting your time.

nice guys!  prompt return of my call, came to my house within a few hours, fixed the faucet leak and checked other plumbing for possible problems.  decent price.

What a blessing to have found James to change my kitchen faucet and  sink drain pipe in a short notice.
Very pleasant and a great attitude and of course very professional. I had a water leak from the kitchen faucet on Friday before Christmas in a few hours later James was able to get everything back to normal. I totally recommend him for any plumbing work. I'm a happy customer

Very responsive , very professional, on time and brutally honest and efficient. We will be definitely calling them back for our other properties.

I was looking for plumber to do a shower valve replacement in my bathroom a few months ago and Citywide was one of the companies I was in touch with for a quote.  Unfortunately, I didn't get a good impression of this company from speaking with them.  

The main issue I had was that I got mixed messages about whether they would come out to do a free estimate for a job.  I spoke with a rep who gave me an appointment for a quote.  I specifically asked this guy if the estimate was free and he confirmed it would be.  I wouldn't have scheduled one if it wasn't.  

The day of my appointment, I got another call from a different guy who told me that there would be a $100 charge for an estimate.   I let him know that I was told it was a free estimate and he said no, there is a charge, etc... I let him know to cancel the appointment then and he got a bit aggressive, talking about how once they do the estimate, his rates are guaranteed to be lowest in the area, etc...  I didn't find this to be very convincing at all.  

Maybe it was just a bad day for them but I definitely wouldn't recommend Citywide from the experience I had.

*Edit*  -  I initially posted my review as one star, but I got a message from a Chris from Citywide after I posted my review.  He apologized for my bad experience and seemed to make an effort to rectify my experience.  I think I remember speaking with Chris when I was in contact with Citywide (he might've been the first guy that I mentioned above) and he was pleasant and professional when I spoke with him.  I think it's a big deal when you leave a negative review and the business demonstrates a humble attitude and makes an effort to make things better.  He didn't ask me to change my review or anything, but I think that effort alone is worth another star, so I upgraded my rating to 2 stars.  - *Edit finished*

Very efficient repair for a couple of leaky faucets we had in the house.  Fair pricing.  Would highly recommend.

I contacted Aversa plumbing for a home emergency we were having with frozen pipes.  He texted us regularly to check in as he had a full day of customers to deal with. We ended up having another plumbing service come out, but very pleased with his attention to our needs and offer to come out at the end of his busy day.  We would certainly contact him again in the future!!!

We were very happy with the service Stan provided us.  During the install of anew washing machine last week a drip from the shutoff valve showed itself when the feeder hose was removed.  In Line was called, and after noting it wasn't an immediate concern we made an appointment for today.

The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of.  Did I mention he slipped on booties on entering the house to keep the floor clean?  Nicely done!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

I just had Johnny come tonight and he was great!

The pit in my basement that houses the water trap for my main drain pipe that leads out to the sewer was backed up. It would fill up with water whenever we used water and the pit would slowly drain. I gave it a few days to clear up on it's own, but alas the pattern kept occurring, so I had to call someone. I know Roto Rooter charges around $500 for snaking, so I searched Yelp and found Johnny to have very good reviews. I called and texted Johnny and he got back to me immediately and came over within 90 minutes. He snacked my drain pipe and cleared up three points of blockage from hygiene products, hair, and some roots. I was so relieved it wasn't anything worse, and Johnny kept his word as he quoted me a price over the phone and that's what he charged me.

I was wondering why no other reviewer here wrote what they paid Johnny, but now I know why. It's because Johnny is such a nice, easy going, and honest guy, that no one here wants to compromise his business and genuinely wants him to do well. I like Johnny, so I'm not going to write how much I paid him, but it was definitely much lower than $500.

I'm glad I called Johnny and now I have a plumber that I can call without hesitation. Thanks man!

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

They installed a new heater in my home. Communication was swift and easy. They arrived early, were awesome folks, and did a great job. I see these bad reviews, but my experience was so smooth that I'm jumping in here to recommend them.

they came quickly, they worked efficiently to fix the problem, and the bill wasn't terrible.  what more can i ask for?

Thoroughly impressed with Ryan & Co. Upon return from a weekend away, our furnace was out, it was cold. I called Monday morning, and they were able to get me in on the day of the call. The tech actually showed up about 5 minutes early... which, is generally unheard of. A quick assessment, explaining what he was doing the whole time, the removal of an unfortunate mouse caught in the exhaust fan, an assessment of damage (none), a reset of the system and voila... we're off. Plus, I had some wire mesh that he used to put little blocks on the input/output, helped change the humidifier as well as whole house filter, gave a few pointers, and was on his way. Definitely the easiest and most helpful HVAC experience I've ever had. Oh, and was able to take a credit card and write up a detailed receipt that was automatically emailed to me... which anyone using tradesmen knows it's normally and old school check exchanging hands, this is just another added bonus.

Came out 2 times and asked basically asked what I thought the problem was, even though I am not an expert. Overall their goal was to spend as least time as possible at the site to make the most money.. 2nd guy who came out was an expert but did nothing but spend half his time talking down to me because I was not smart enough to understand a boiler. (Steam heat is over 100 years old) After 20 mins of hubris, he decided there was nothing he could do. After talking to someone who knew less, he then decided to actually look at the boiler and then realized that there were problems. I am a tech myself who builds and fixes computers. If you make a housecall, the least you can do with a $125 min appearance fee is look at the device and run diagnostics on all parts. Of course they charged us the full price both times, even though the first tech didn't bother to check out the parts. Save your time and patience and choose a company that at least knows the definition of professionalism.