Best in New York NY

We had a gas furnace issue at my mothers house that needed to get resolved. I called 5 different plumbing firms to provide service. The only one to respond was Rich Hoffman. He called back within a day and also texted me. Fortunately another person was able to show us how to resolve the plumbing issue and we contacted RIch to tell him we didn't need his services. I am writing this review because when you have a plumbing emergency you need to have a reliable resource to help you. Rich Hoffman was the only one to respond to our need. We still have not heard from any other of the plumbing firms we contacted.  I only rated him 4 stars because he didn't get the chance to further impress us with his work.

They did a great job installing a new pedestal sink.  Great communication and did the job in less time than expected.  Only negative was that they don't accept credit card but I guess cash is king!

Richard and Brian were right on time, thorough in their investigation of our problem, and didn't even try to charge us for their tome when they realized the problem wasn't what we thought. Would highly recommend them.

On one of the coldest days in March 2019, a pipe to my furnace busted.   Not only did Mr. Bullock come out that same day to take measurements, he fixed it the next day.  He knew I had children in the home and made sure we had heat.  In another instance, I was getting my bathroom renovated.  While at the home replacing the bathroom plumbing, he noticed the sump pump stopped working.   The next day he replaced it and added it into my final bill.  Over the years Mr. Bullock has made many repairs to my home.  He's honest and dependable.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

Efficient, clean, methodical, communicative.  This was a non-emergency call as we clear the  our lines twice a year.  Made recommendations which we'll follow.

Very efficient repair for a couple of leaky faucets we had in the house.  Fair pricing.  Would highly recommend.

Aversa Plumbing is a TOP NOTCH plumbing  service and Joe is fantastic guy!  He promptly responds to every call, gets right out to the location and does fantastic work at VERY REASONABLE prices.  We have used Aversa on four occasions and have been extremely satisfied each time.  

We highly recommend Aversa!
Chris and Heather Koch

They did such a great job for me. Very quick response with a reasonable quote, followed by quickly submitting their insurance certificate to my condo association, so the work could be done that week. They did a beautiful job replacing the valves I needed replaced under my sink, and some of the piping too. They were true to their quote and didn't go over. A job well done, and I have recommended them to our condo community for anyone doing plumbing work.

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Johnny is consistent and fair.  Get the service before he retires.  I've used him the last 5 years without issue

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Thanks to Dayton Towers Corporation's connection with this Company, on Friday BRANDON and BRIAN arrived at my apartment. I had a long-lasting ugly leak on my bathroom wall with the source in the upstairs shower cabin. After the wall was opened, they checked both apartments and determined that the private installation upstairs was dysfunctional and caused the leak in my bathroom and the next-door neighbor's kitchen.  They removed the old pipe and installed the new one. All the time they worked running up and down, moving quietly between the two apartments. They did not take a lunch break, as they say, they never do that when on the job. They are not only very professional but also very nicely mannered, guys that you can trust and like from the very first moments of their arrival. This BBduo is also very well-organized, doing fast a great job and leaving me happy with the result.
I highly recommend these 2 gentlemen to anyone who needs good and nice plumbers.

Was quickly asked for a $90 fee for initial evaluation of the work.  Repeatedly had to call to get follow-up to try to get a bid.  Finally got a HUGE apology for the delay to respond with seemingly good excuses but then again could not get in touch with the guy who was supposed to offer me an official bid.  Nice woman who answers the phone actually scheduled a date for me but even when that time came, I still didn't have a bid.  2 1/2 weeks after my original contact, I received the bid to repair an active leak.  Needless to say I had to look elsewhere.  I hope they spend that $90 well cause I feel like I was swindled.

I would look elsewhere.  Swindled or bad timing?... regardless this is one very unhappy customer.

We had a disappointing experience.  The plumber was very friendly, but did not totally fix our issues on first visit.  When called for a second visit, he finished the repairs and didn't think we would be charged.   A week later a bill arrived.  When we called office staff to challenge the bill... we were laughed at.   Communication should have been better at time of service, as well as over the phone.   We understand the reasons for the billing, but felt taken advantage of and not valued as customers.

Village Plumbing does my annual broiler maintenance.  They always arrive on time, and provides excellent service and suggestions.