Best in New York NY

Great job by Rich. Easy to get in touch with and quick with responses. Would use him again when needed.

Expensive, but fabulous, efficient, professional service, which is exactly what I wanted. I have put this job off for ages as I am a total perfectionist and do not want to spend serious money on a job recklessly done ! I cannot stand oafish men in my space. Jacob was most professional, courteous and careful with this job. He really knows what he's doing. Many thanks!

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced.  But, in January I had a job that really should have been very easy and he just didn't want to do it.  He comes to my apt, looks at the flushometer toilet and says your super should be able to do this.

The problem is, my super sucks.  I know this, which is why I am calling a pro.  The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super.  He puts a new shutoff valve on the toilet, for some reason, and replaces the piston.  I pay him $260.

Problem is, he effed it up.  The action on the flusher was weirdly stiff, and a few weeks later it just stops working.  I call the super and he couldn't give less of a sh*t.  I told you, you probably need a new handle he says. Get the part for me and I'll look at it.  (He had not communicated that to me, and it turns out he was wrong anyway.)

So, I end up calling one of those overpriced retail plumbers.  He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up.  About 15 minutes later the job is done, and I'm out another $300.  So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part.

Richard is a great guy for jobs that he wants.  But he really left me in the lurch here when I needed someone to just do the job right.

James is the BEST! I called him on short notice when a shut off valve for my kitchen faucet failed. He was very prompt did a great job changing out 3 under sink valves and was very reasonable. I will be using him again and will tell all my friends and family. Thank you James

Excellent service,  came within 20 minutes of my call. Was courteous, quick and respectable.
Cleaned after himself and thoroughly checked his work and he answered my questions without hesitation. Definitely give him a call, he doesn't disappoint

We have used many plumbers over the years, but the CityWide plumbing service is the best. They come right away, have the parts that are needed, and quickly solve the problem. We had been using them for years to maintain the septic system, and finally tried them for a plumbing problem, and have now said good-bye to the previous plumber.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which eventually failed this week (what a way to ring in the 2010 year, right?).  AYIA! It was like the death of all of us...  My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower.  The toilet was immensely wasting water!!  In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose.

After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new hot and cold shower knobs.  This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00.

Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past.

I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse!  After removing the existing parts of the toilet and shower knobs, the dude announced: these parts are very bad that I put in all new parts buddy.  Duh, really... no kidding Sherlock!  That's why you're here to fix it dude!

In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom.  Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

I had a hidden drain pipe under my kitchen sink leaking in the wall...apparently for a while. I contacted Joe on a Saturday to ask about looking at it. He gave me the option to wait til Monday to save some money since it wasn't an emergency. He arrived on time, found the problem and offered options to get the job done. He completed the work in less than 2 hours and made recommendations to get the area dry. He also fixed the drain output from the dishwasher that had been installed incorrectly.

He was professional and very friendly...and he really knew what he was doing.  I would recommend him in a heartbeat.

i had a great experience with these folks. I had my furnace go out, and called these guys.

Stan is great, arrived on time, diagnosed my problem, walked through the troubleshooting he was doing step by step with me, figured out what I needed, ordered the part, and installed it.

Great experience from start to finish, and fair rates! He'll be my go-to plumber moving forward.

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

they were super prefessional and prompt. gave an appointment pretty last minute and solved the problem well. we got the job done.

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

Feels like they're practicing out and out highway robbery.  A simple leaking tub faucet.  Shower body cartridge needs to be re-replaced as it was replaced end of last year but is obviously faulty.  $475 for that job around 6 months ago, and that plumber wouldn't come back as a warranty - its the cartridge, not our work, we'll charge you all over again as if we're walking in for the first time.  So I chose to go elsewhere and start fresh.
But THESE guys... after a $150 diagnostic fee they wanted close to $800 for the exact same job!!!  
Is there a plumber out there who isn't out to fleece everyone??!
I'm going to order the cartridge and install it myself... after seeing it taken apart and put back together so many times in the past 6 months I've become a pro.
I do NOT recommend this company.  Feels to me like they hook you with the $150 look-see and then stab you with the final fee.  Almost double what the previous plumber charged and that plumber is known for being way over priced as it is.
I may take a plumbing course and cut out the middle man lol.

I was not happy with the service that Ryan Plumbing of Morristown did on my bathtub leaking faucet. In Nov of 2022 they came to fix a faucet leak in my bathtub. It started leaking again in March 2023(4 months later). I had a warranty on the work however when I tried to schedule the warranty work with them they put me on low priority and couldn't schedule me until 3 weeks later. After the leak started to get progressively worse called them on a Saturday for an emergency visit which the warranty would not have covered the immergency fee. Upon calling I was first told that they could come that day but then after I reminded them that it was warranty work they changed their mind and said they had no plumbers available and I would have to wait to Monday. Fast forward I had to pay for another plumber who advised me that the previous parts installed were not the correct parts. The new plumber( who fixed the leak with the correct parts) charged we a total of $679.00 which included a $150.00 emergency fee. I will not be using Ryan Plumbing again.

Have a problem with a 3 zone hot water baseboard heating system where there just isn't enough heat for cold winter nights. I called them to come diagnose the system. The plumber they sent spent 10 minutes looking at the boiler. Said that the heat was set too high on the boiler, and boiler was wired incorrectly. He also looked at one zone valve and stated all three needed to be changed. Quoted me $2200, and then discounted to $2100 dollars as it would need many hours to change zone valves.

I called another plumber who confirmed one zone valve is certainly broken, but the other 2 are fine. Won't say with certainty if it was a misdiagnosis or outright inflating extra work, but either way, I would not go with them again.

The worst part is, the man came for a service call but left immediately when we declined to accept the offer. He left wires detached and covers off when he left. The minimum a plumber should do is leave things the way they were before he came. Of course, the heat couldn't be turned on with the wires detached. Had to have them placed back by someone else.

Their communication is solid and they came around the time they said they would. They also stated they would warranty the work for 1 year which is highly unusual for a plumber, so that is to their credit though who knows if they would actually honor that.

$150 + tax for the service call for anyone wondering what their current price was.