Best in New York NY

Excellent service on a very short notice. Cory Woods and Matt B. were pleasant, personable, and efficient. They will absolutely be requested by name for my parents' future plumbing needs. Hoffmann Brothers is absolutely the way to.

We had two appointments with them, both of which they were a no-show for. They didn't even bother to call with a notice. I have no idea where all these positive reviews come from. I suggest you find someone else who will at least actually show up or have the decency to apologize for wasting your time.

These guys are outstanding.  They showed up when Richard said they would and fixed the leaky pipes under my kitchen sink very quickly.  He charged a very fair price.  I would not hesitate to use them for a bigger and more complicated job.  It is not often that you see a tradesman who consistently gets five stars from all the customers who post, but now I understand how Richard and his brother have managed it.

we called James to help fix a broken valve on the gas line leading into our range. He was professional, courteous and with a pleasant attitude. I'd recommend him for any  plumbing needs!

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

I experienced what appears to be a consistent pattern in many other reviews when an unexpected problem occurs with your service -- Chris is seemingly contrite and professional while Robert is deplorable and insufferable. I guess they have a whole good cop bad cop thing going...

The reason it's important to be cognizant of hiring tradesmen who respond negatively when something goes wrong is it's a power play. When you pay a plumber to do work for you it's often difficult to have recourse if they do a poor job especially since plumbing work is usually urgent in nature and they know it so they can wait you out and you'll be forced to pay someone else because what can you do? This is why I would highly advise anyone to beware of all the glowing reviews for Citywide. Read their negative reviews and a clear pattern will emerge -- when they do poor work they respond terribly when you bring it to their attention. As a consumer I would never trust a business that displays poor character just because they can. It's important to choose contractors who are accountable when things go wrong.

I contacted Citywide to replace a shower body in one of my apartments. The part was never installed correctly and they cracked another pipe during installation that caused damage to the ceiling and floor beneath the bathroom. I called Citywide over 16 times since the initial installation to try and resolve the issue. Admittedly, they came back out but the never replaced the part they simply sent multiple people to claim it wasn't their fault and it's tenant negligence. A shower body is behind the wall no amount of tenant negligence would cause it to not function properly from the moment it was installed.

I'm a reasonable person, I understand sometimes things happen. The true test of a good business is how they respond when things go bad. I speak to Chris and he does what any good business does -- he agrees to send someone out. 2 hours later I get a nasty call from Robert he's outright disgusting he's  talking over me in his behavior yelling and screaming that I've been a problem since the beginning and they're not coming back ever again. He basically reaffirmed what I'd been saying in that I reported to them that the shower body was incorrectly installed from day 1 but made it seem like I was problematic because I asked them to fix it. They proceeded to string me along for over a year when they could've saved a lot of time and energy if they'd just reinstalled it when I initially reported that there was a problem. Again, read the other reviews and you'll see everyone who was unfortunate enough to have them fall short of expectation with them has a similar experience -- they perform poor work, you complain, Robert is a jerk, they attempt to charge you to fix what they didn't do properly. I'm not just one disgruntled customer.

Called them in an emergency. Water was leaking from an upstairs toilet onto the floor below. They came within the hour and fixed the problem. Might be considered a little pricey for 30 minutes work. But they did the job and, most of all, fast response. That's the difference between a little damage and a lot of damage. They are definitely my go to plumbers from now on.

I left a message after 9 pm and he got right back to me with an appointment the next morning. Kept us informed of his arrival time and did fixed our problem the same day.  Joe is professional and does a great job. Would not hesitate to recommend him.

Honestly, Stan is so nice and accommodating to me and my two babies. Also much more fairly priced than other plumbers  that I have tried!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

Johnny did a late night plumbing save for our family.  Called him in need of help and he showed up a few hours later, had another job but still made it to us and fixed what was wrong.  Got down to the basement and assessed where the main issue was decisively.  Was able to fix our issue even with me asking all these extra questions. Professional, kind, and also respectful of our home. Learned a lot and definitely will reach out to him in the future, hopefully for just yearly maintenances and not an emergency.  Thanks Johnny!! For those other less $ ads, you truly get for what you pay for. Best of luck everyone!

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

They installed a new heater in my home. Communication was swift and easy. They arrived early, were awesome folks, and did a great job. I see these bad reviews, but my experience was so smooth that I'm jumping in here to recommend them.

I renovated two bathrooms.  My contractor's regular plumbing guys couldn't do the job so we used these guys.  Service was lousy. Problems: 1) They delayed the project by waiting until the last minute to pull the permit.  Before and after the pulled the permit, they  came late on multiple occasions.  Whatever day they were supposed to come - they ended up coming 3-5 days after that day. 2) on the day before we were suppose to move back in, they finally showed up to hookup the plumbing but the guy walked off after missing the proper installation nut.  My contractor had to beg him to come back and complete a partial installation so that we had a working toilet and tub for the weekend. 3) The washing machine malfunctioned because they mislaid a small water sensor for electronic shutoff. They finally came back three weeks later to replace the missing part.  4) Finally, they poorly welded some of the piping since one of the bathrooms has really low water pressure flow.  This was not a problem before the renovation so it was a post renovation issue.  There was more but at this point, I've blocked it from my memory.  We were otherwise pleased with our contractor and electrician, but the plumber was the cause of much of the renovation project issues.

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

Called because I had a pin hole leak in a pipe... they sent over the rudest helper they could find. First he quoted me a price that I thought was to high  and when I asked him about it he implied that I probably could not afford it... second the clown who came with him was not wearing a mask and stated he only did if a customer asked... I threw them boy out as fast as I could, rude... uncaring.... No they will not get me to either recommend or re-call them for anything... if you want to pay your hard earned money on someone who will attempt to disrespect you in your own home .... Call them... the worst... never again... they suck!