Best Electric Water Heater Repa… in Austin TX

Highly recommended- we had a leak detection and Curtis came in to check what the issue might be. He was so knowledgeable and patient. We asked him quite a few questions drive it was our first time-  not once did we see him get impatient or in a rush to complete the job. We highly recommend rooter and Curtis.

Shawn was on time, friendly, totally professional, and worked quickly. The final charge was reasonable for the work done, and work that I didn't have to do myself. I'll definitely call Cap City Plumbing again.

I discovered a leak in my main water intake for my house one evening. Abel responded promptly with a reasonable quote and was able to get me an appointment in less than 24 hours.  The work was professionally done and Abel and crew were very pleasant to deal with.

I think Braulio did a very good job replacing our water heater in the attic.  He quoted for different options including tankless, and his prices were below the average of the range of quotes I received.  We chose to work with him because he was the most responsive and provided the most info.  He showed up on time and got the work done quickly.  We are pleased and would recommend.

Jim is awesome.  He helped us with a gas line extension to our grill and has helped us with a bunch of other problems previously.  He's the only plumber we'll call.

We had a leak in our home owner water shutoff valve, and Manny was extremely thorough, checking the water pressure to see if our pressure moderator was functioning correctly, checking whether our water heater had an overflow tank, he even discovered we needed a new back-flow valve on the outdoor spigot and replaced that (for a reasonable fee of course). His workmanship on the spigot and the water shutoff valve was superb! I'll definitely be calling up Plumb Doctors again in the future.

Ted came out to assess our nonfunctional water heater. Communication was great. Quick service and explained everything as work progressed. A few hours later and hot water has returned. Highly recommended.

One star for a prompt response and one for showing up when they said they would. But I've never felt so taken advantage of financially. I had a leaky toilet that required ten minutes worth of tweaking, and it cost me over $250.  Recommended only for those with very deep pockets.

Making an appointment to diagnose a leak under my kitchen sink and install a faucet was very easy using Yelp. Ben sent several texts confirming the appointment and giving me status of his arrival time. He was very courteous and explained clearly what he would do.  He found that the old faucet was leaking and installed the new one quickly. The cost was less than I expected. He answered several questions about other plumbing concerns too. I'll definitely call O&M for my next plumbing issue.

I recently moved to San Antonio and have a water softener and water filtration system that I was unfamiliar with their operation along with a hot water/low pressure issue. Co-owner Cody called me back and FaceTimed me going over the workings of the water softener and helped me fix over the phone! Then came himself about an hour and a half after my initial call and explained my water filtration system in detail and troubleshot  my hot water/ low pressure. Gave me an estimate on repair and replacement of hot water heating system. Spent over an hour and a half no charge! Who does this?? I was floored. I decided to go with his suggestion and his crew was there the next day in the freezing cold. They were professional and efficient.
Needless to say I found my plumbers and consider Cody a friend.
THANKS

The only 24 hour repair business that is actually 24 hours. My AC broke on the day it hit 106 and I came home in the evening to find a hot house and panting dogs.

I called all the 24 hour repairmen google could find and the ones that answered their phones said they could schedule me for the afternoon of the next day which is obviously not truly 24 hour service.

I called Stan's after hours number, left a message, and had a return phone call from a technician within an hour.

The repairman came out and fixed everything up at 10:30 at night and the cost was totally reasonable.

This business is owned by the people who used to own Strand Brothers. The current corporate Strand Brothers business is slow and unhelpful so if you're used to the old service of Strand from when they were a family business, you'll find that kind of local business service with Stan's.

My number 1 frustration with plumbers is when they hide their pricing until you've paid a service call fee. Austin Plumbing, however, was up front about their hourly rate and doesn't try to scam you like Roto Rooter and other big name plumbers. The job was finished within 2 hours of calling and within 20 minutes of arriving at my house. I paid for 1 hour of labor + parts and sales tax, nothing more.

The plumbers were courteous, fast and professional.

Austin Plumbing will be my go-to for future plumbing work.

Very strongly recommended! Would definitely hire Diego again. Diego did an amazing job with a door installation. He provided a reasonable quote and did an awesome job. He kept us updated throughout the entire process. Do not hesitate to contact Diego for a home project. He is on top of everything and very dedicated. Thank you Diego for the excellent work!

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

I have used them many times in the past and will continue to do so. Great customer service all the way around. Randy is the tech we always get and he is always on time, friendly, knowledgeable and trustworthy.  Phenomenal company!

Raymond fix our toilette he was punctual, fast, efficient and reliable. I asked him about other issues and he was very honest with his advise which made me trust him.
I recommend this company, the pricing is fair and they are good!

They are not at all reasonable. They provided a quote that was extremely high . Luckily I asked around before committing to them. It was more than ( 50% lower )  It's very frustrating there is no transparency in this industry.

LLoyd from GTX plumbing came out same day that i had requested help with my clogged up drain pipe for my kitchen sink which way more than exceeded my expectations since i was told that they would probably not be able to come out until tomorrow. Lloyd was super personal, down to earth and had me up and running in about 15mins. He also helped answer some other basic plumbing questions that i was curious about. You guys will have me as long as i live in the Georgetown area. Awesome crew you guys have!! I will also recommend you guys to any one i know in this area. Thanks again.

First I would like to Thank You Osborn Plumming for fast on site response.
With the best person JAMES to respond to a plumming call.Super nice gentleman with relief knowing you have hired the best knowledge to assess the issue.
Osborn you are blessed.
Thank you
Janice, Brooksie and Lance

In mid-March I came home to a water leak near the water meter for my home.  My neighbor happened to be outside and he advised he had the exact same leak a few years ago, and he advised he paid a plumber about $400 to repair it.  Apparently we both had the same sprinkler company who used the same terrible fittings to tap off of the main line to the house.  The leak appeared to be in the exact location of the access point for the sprinkler system.  I tried calling his plumber, but they couldn't fit me in for another week, so I started searching for a highly rated plumber in the area.

I finally connected with Daniel's Plumbing who had good ratings and could come out to the house the next day.  

The representative for Daniels showed up promptly the next day and I told him what the issue likely was, and the exact spot the leak.  Daniel's tech advised my initial charge would be $296 to dig the whole and diagnose the issue.  I asked why so much since I knew what the issue likely was, and was advised this was a standard fee and any repairs would have an estimate before moving forward.  I decided I needed the issue fixed and agreed to the steep initial estimate.

After digging, I was advised the issue was in fact what I had thought, and the fix would be easy.  A new T-fitting, along with a 90 degree fitting and a short length of PEX was all that was needed to resolve my issue.  At this point I was thinking Oh.. an easy fix is great.  Considering the amount of work and materials to fix the issue, the final cost should not increase much more

Daniel's tech came back to me with the final cost, it was another $315 ($611 total) for the repair.  I advised this cost was outrageous, the parts alone much cost maybe $20.  I told him I wasn't trying to minimize his skills, but this cost could not be correct.  I was advised he had already discounted the repair and this was the price I had to pay for a repair.  

At this point, Daniels Plumbing had me over a barrel, so to speak.  I had already spent $296 to dig a 2' by 2' by 3 foot deep hole, I was stuck.  I reluctantly agreed to pay.

After the work was done and my water on again, Daniels Plumbing reached out via email asking for me to give an online review, or to reach out to them if I wasn't happy.  I promptly replied I was not happy.

At this point, I was contacted by Ashley who listened to my concerns.  I advised I was happy with the repair, but the costs seemed very high for an easy repair and just a few parts.  Especially since I had already diagnosed the issue.  Ashley was very friendly and understanding.  She advised she would get with the owner (Daniel?) and get back to me.

A few days later I was contacted again by Ashley who stated she could get me a 10% refund.  Not what I expected, but I figured at least they tried to work with me.  She stated she would send me a form to sign and the refund would be processed.  

Flash forward a month or two as I forgot to follow up, and reached out to Ashley again.  She stated she was waiting for my acceptance of a form and the refund would be processed.  I again agreed and Ashley sent the form over.  This is where my troubles with Daniels' gets interesting.  

The form states that in exchange for my $61.10 refund I agreed the issue was fully resolved to my satisfaction, and I would not initiate further action on the matter.  Further, I would agree that I would not, nor could anyone on my behalf post any negative comments about Daniels Plumbing on any social media outlet.  If I had previously posted negative feedback, I agree to delete those posts.

If you are reading this review, you can take the above as you will.  I view it as Daniel's Plumbing was attempting to buy my silence.  I advised Ashley that coercing either positive feedback, or silence by way of a 10% refund amounted to bribery.  If they wanted my silence, they could buy it for a full 100% refund.  I fully expected I would never receive a 100% refund, I made the statement to try to make a point.  Daniels Plumbing of course declined.

Ashley did state Daniel's Plumbing had 4 core values, one of them being integrity.  She further stated This is a standard form we have been requesting any customer we provide a refund to. The form is used as an agreeance that we have resolved the issue.  This is interesting if they occasionally have to bribe unhappy clients with partial discounts, it makes me wonder how many of their positive reviews were bought.

Their service is excellent.  The repair was great.  In my opinion their rates for repair are akin to highway robbery, taking advantage after you agree to their dig fee.