Best Electric Water Heater Repa… in Austin TX

Replaced an a/c and heating unit this week. Glass and Forrest were prompt, professional, courteous and cleaned up nicely afterward. It's because or people like this that I've using Fox for over thirty years. I highly recommend!!!

John W.

These guys did a great job.  They were very professional and skilled.  I asked them to do some minor electrical work around the house.  They arrived promptly, did great work, and worked quickly.  They are who I will be calling first when I need general work done around the house.

We were doing an inspection on our home and needed the sewer line scoped to ensure the cast iron was in good shape. I called to get a few quotes and Efficient AC was $25 more affordable than others but had better reviews so I decided to try them. I didn't realize they were going to make a video of the lines and send it to me. That was an added bonus! The person I worked with, was extremely​ professional, very nice, and answered all my questions. I had to call customer service​ a couple times ahead of the appointment to make changes to the time and they were always very warm and inviting to chat with. Overall, I was very impressed and would definitely​ call them for any future plumbing needs. Oh and added bonus, they are active on Yelp so you can talk to someone for a quote right within the interface.

I feel a little taken advantage of!  My husband requested they come out to give us an estimate to get a residential generator, and for that they would require $250(our fault for agreeing).  Had never heard of this before,  but my husband agreed to it.  On the day he came I had a lot of questions, I thought he would at least have the answers and detailed explanations of how it worked.  Most of which should have been answered over the phone and would have saved us $250.  Also multiple questions I had,  he did not seem to have the answers too.  Save your $250 and call someone else!!  He certainly was not an expert.  And also did not even know what the product warranty was.  For my $250 literally got a load test and that was about it.  They know there is a demand (6 month waiting list) and can make a quick buck, oh yeah and want most of the money up front.  Do your due diligence, ask if you will need another propane tank, ask how much that will cost, ask how much it will be to run existing line from a propane tank?  My husband I guess read good reviews about other services they perform, but I promise you, save your $250, I agree with a previous post, ridiculous!!!  All they do is sell you the generator and hook it up to house, they don't do anything else.  Wish I could make that kind of money for doing nothing.  Live and learn.  Like I said, a few quick questions over the phone would have saved us $250.  How would we know we would need a second propane tank( no way HOA would allow it), also a huge added expense on top of  $16,000 he wanted.  He could have asked this over the phone! Also make sure you have a place to put it and that they can get it there easily.  Seems to me just an electric Company jumping on the band wagon of people desperate to get a generator and making a quick buck.  Anyone that wants to charge you $250 to sell you something from $15,000-$17,000 should be your first clue.  Just trying to save others from our bad decision :-(.

If you are experiencing an AC emergency, or if you just need something routine, these are the guys to call! Our AC completely stopped working on a Saturday afternoon when temperatures were forecast to be into triple digits. John Gumfory was our technician and promptly addressed the problem. He went out of his way to explain things not only to us every step of the way, but also to our landlord. I'd highly recommend these guys. They can be trusted!

Had SALT electric come out to fix a lighting problem in our attic. Technician that came to the house was great and was able to identify the problem and fix it.  The company apparently routinely does a 30 point home inspection when they come out for service where they go and identify potential problem areas (no charge for this on the invoice). While this can be seen as helpful, it's also a way to sell additional services. We had our entire house rewired 10 years ago by licensed electricians, so the number of items that were determined on our inspection as not in code seemed unusual.  Our problem turned out to be a simple replacement of a light switch that had been invaded by ants.  They had a $79 service fee which seems standard for the industry.  My bill for replacement of a light switch including service fee was $371.00 (time spent on fixing the problem was minimal) which seems extremely excessive for the actual problem.  Not sure if I had refused the 30 point home inspection if price would have been any different but again there was no charge associated on the invoice. Rating related tp pricing.

My 20 year old ac finally dies in March 2018. I called Jon Wayne Air and stupidly let them talk me into buying a 10,000.00 system. Included with that price was a service contract for a year so in Feb 2019 they came and serviced the ac. They tried to sell me another 1 year service contract for 240.00. I declined because it was just too much money. Aug 30 2019 my ac quit working so called them and they came out on the 31st and checked my ac. They were going to charge me 600.00 plus labor to replace the starter and capacitor, or I could sign up for another contract at 240.00. Sound fishy? You pay 10 grand for a system that doesn't last a year and a half and they want to stick it to you. Beware of these con artists.