Best Electric Water Heater Inst… in Austin TX

Although I had to call them for the same problem twice, I'm still rating them 5 stars. They are prompt and professional and seem caring for the most part. The first attempt did not resolve the problem but the plumber told me that ahead of time I appreciated that. Apparently I needed a more major fix and Curtis came when the problem reappeared and hopefully it's good forever now.

We just had Antonio and Ty out to our home to replace a water heater. They were timely, professional and patient with our questions. We have used capital City Plumbing and drain several times in the past few years for a variety of plumbing needs (sewer line, gas line and water heater) and have always been impressed with this company's customer service and knowledge  and fair pricing. Jenny in scheduling is always good at keeping us informed. Can't say enough good things about this company.

Replied to my phone call right away, and was able to come get the job done soon after. Great service and even gave us a discount for paying in cash :)

Super fast response and Braulio was one of the friendliest and most knowledgeable plumbers I have had the pleasure of watching. I had a broken water main in my front yard. Standard Plumbing was cheaper than the three the other plumbers I got quotes from. Call them without hesitation for any thing plumbing related!  Can't recommend them more.

DS

I shopped for weeks to find a good reliable plumber. Jim is very honest and really wants the best for your project. I had many plumbers give me outrageous bids and try to take advantage of me. It's very hard when you're a single woman, and not familiar with the questions to ask or really know what the truth is. Jim will explain everything and you can tell he has a passion for what he does. Not only would you get a good plumber, you'll get a very honest one. Which now a days doesn't happen very often.

Not only did these fine folks do a great job the first time, when I needed a follow up they came back out quickly and once again provided great service at a reasonable price. Strongly recommend this team of experts for any plumbing job!! THEY ARE AWESOME!!

I called Thunderbird Plumbing at recommendation of a neighbor and could not have been more pleased with the service we received. I can see why they have the 5 star rating. Our technician was able to re-light the pilot on my waterheater and gave me some advice on keeping the intakes clear of dust/debris AND how to properly light the pilot (turns out it was I who was not following the correct directions). My biggest surprise came when there was no charge for the service; my expectation being, for any service provider to even cross the threshold of your house, you are getting a minimal service charge. Thunderbird will be my FIRST and ONLY call for my future plumbing needs.  The technician (and I very much regret I didn't get his name) was very professional, on time, friendly and knowledgeable.  THANKS SO MUCH Thunderbird!

To echo what everyone else has said, Mark is awesome! We spent over $500 with another plumbing company who fixed nothing, broke a filter, and then told us we needed to spend another $1000+ on a flushing system for our hot water heater.
When the hot water completely stopped a month later we called Pure Plumbing. He came 2 days later (not as fast as one without hot water would like, but he had other people to rescue) and said he thought it was the igniter, but couldn't tell until he fixed that. I appreciated his honesty and warning that we COULD need a new unit if this didn't work. Unfortunately it took another 6 days for the part to arrive, but luckily the new igniter worked!!! No more warming bath water on the stove!
He also told us it wouldn't really be worth the $ on the flushing system since the unit is already 10 yrs old. He totally could have sold us on that, but didn't. If only all home repair companies were so honest!! We'll definitely call Pure Plumbing first next time!!

I noticed I had water leaking from my yard into the street this morning. I called Ben at O & M Plumbing and he sent Andrew and Jonas to my house within a couple hours to give a free estimate. The roots of my tree had caused a pipe to break and they fixed it the same day. Great service! I would definitely recommend them.

These guys... first I used them, and relied on their advise, for the selection and installation of our water softener. Not only did they choose the right softener for our home but, they chose the one that meet exactly what we needed without trying to get us to spend our money on the top dollar unit.

Then, on a Sunday evening, they quickly responded to a broken pipe emergency at our home within almost an hour of us reaching out to one of their techs personal phones.

During each interaction, their folks were extremely friendly, professional, and efficient! They are forever my go-to plumber and I've recommended them to be used as a trusted source for our realtors. Thank you so much!

Two years ago we bought a new unit for $6K from Stans.  In the past 6 weeks it has been out 4 times and most were over 100 degree days and we had to go over a weekend with no service. Today, luckily it is not 100 degrees, but this is the fourth time!  They come out, charge us, diagnose and get it running for about a week then it goes out again.  I have an elderly person in my home and a husband who is on disability for migraines. Heat only makes it worse. They need to get it right and NOT charge me after their screw ups. Super ticked off and unhappy with Stan's.

I had Codi come to my house to install a new kitchen faucet and he was able to get it done quickly and was extremely professional to work with. A few days later, my water heater piping froze due to the weather we were having. Not only did Codi and CJ offer to come out for emergency services, but as I attempted to fix it myself they jumped on facetime and told me exactly what I needed to do to fix it. With their guidance, I was able to get everything working. I've never had this level of customer service before from a plumbing company. They have very reasonable rates and I can't thank them enough for saving me from having to shower at my neighbors house! Thank you both.

Diego did some work for us at the new Voodoo Doughnuts in Austin.  Great communication and followup.  He is now on our speed dial and is our Go To Guy for any work we need done!  Thanks Diego, we very much appreciate the great service.
JerryK.

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

I was ready to change out 2 toilets and decided to give Honest A/C and Plumbing the job. I had toilets already purchased and delivered. AJ and his assistant did a great job demonstrating professionalism, experience, and a friendly demeanor. An excellent experience overall.

Ray was fantastic - Davis plumbing responded on same day I reached out and had someone there the next day to fix some things I needed.

He also pointed out some things that I would not have noticed and saved me some time and money. Very knowledgeable and professional.  

Having them quote more things out.

Called plumber near me to connect a brand new faucet to a brand new sink they showed up promptly and then quoted me $600 for a 20 minute hose connection.
I did the job myself took me 30 minutes because I had to watch a YouTube video first.
If you've got cash to burn they are your plumbers.
Nice folks but astronomically priced!
Lol

What a great local company! Texted Sharon that I had a slow shower drain, she had a master plumber call me. He walked me through a couple of DYI solutions and he offered to have someone come by next day. I opted for next day service. The plumber who came out cleared the drain while teaching me how to do it. Incredible company. Obviously it was an easy fix, but I'll definitely be using this company for life!

Called Osborn this morning and James arrived at noon and the leaking toilet was repaired by 1 pm. Amazingly good service. We'd been waiting a week for repair by USA Plumbing (1 rating out of 5 with BBB) which was referred by the Old Republic Home Warranty. Both USA Plumbing and Old Republic are now history for us!

Osborn has been excellent every time we've called when other failed. We will go to Osborn first from now on.

Quick, professional, friendly and knowledgeable repair. Couldn't ask for better service.

I had a bad experience with Daniel's Plumbing.  They were a no show for an appointment.  They have a very and ridiculously long period of five hours during which they may show up for an appointment.  Most firms use a period of two hours.  Don't rely upon them to show up.