Best Electric Water Heater Inst… in Austin TX

Jonathan Willy (one of your Plumbing Techs) came out on a Saturday recently to fix our outside garden faucet. He works very fast but with quality in mind. He quickly made the fix. We also asked him to investigate a couple other plumbing questions we had and he was very positive and helpful. I always think, would I hire this person for my own business?....in this case, I would. You have an excellent employee who understands old-school customer service!

I appreciate the quick response time. I received a quote and within 40 minutes they were in my house unclogging my sink.

They explained everything they were doing and were very professional.

Service calls are always a nail biting experience. But Efficient Air Conditioning sure lived up to their name. I called them in the morning to come have a look at my non-working air conditioning and they promised to be out that afternoon. Sure enough, I got my status call letting me know they were 30 minutes away from being at my front door. Again, how nice is that? Two fellas turned up, had a look and let us know it was just a tripped fuse in the attic and fixed it and were out of there within 30 minutes. Now the air is working and I can breathe easy.

I recommend them!!!

Lived in Texas for 17 years. I manage facilities and suppliers at many levels and deal with technical vendors all day long.
This company has been doing my HVAC work since I got down here and I have never had an issue. Prompt, professional, accurate, at every level from technicians to office staff.
No silly commercials, just great service and quality products at fair prices. On my system that was installed at my own home today I did not even bother to get a second quote because I knew exactly what my money was buying.

After my regular plumbers got popular and were no longer ever available, I started using 1st home. They are a do everything company which had me hesitant, but their plumbing has been great.

We just had a second floor toilet leaking. Was pretty sure it was a bad wax ring that my remodeling contractor installed just a few years ago. Called 1st home and they were able to get me in the next business day.

Darius was super nice and fixed the problem which was a leaky rubber wax ring that my contractor installed. They are easier to install but arent as good as real wax rings.

1st home also fixed a leaking tub drain that I couldnt get to seal. They found that there was resizing insert in the pvc. Once they removed that, the tub sealed just fine. That has been good for about a year so far with no leaks.

My property manager in Austin hired SALT and they charge $79 just to come out for 10 minutes.  Then they provided me with an invoice that had absolutely highway robbery pricing.  I think they charge about twice as much as someone more competitive I found.  Don't waste your time.

Incredibly disappointed with this company! I had a service appointment scheduled ahead of time, over three days, and on the day of the service, at 3:46, after I had already left work, since there estimated time for service was between 2-6, I received a phone call asking me if it would be OK to reschedule. I informed the representative that I couldn't continue to leave work to accommodate their service technician since I had already left to attend to this appointment. I was then informed that the technician would continue to work and make it to our appointment but it would be closer to 6pm. At 630pm I received another phone call tell me that the technician would not show up after all. I requested to speak to management as I did not feel that my time was valuable to them. I was refused the opportunity to speak to a manager. I don't understand what serious company would do this to their customers. Why can't they call the customer before they set appointment timeframe to avoid wasted time and money? This is really frustrating and ridiculous. It shows this company has no regard for their customers time and employment. Very disappointed!

Update: as of Saturday morning I still have no resolution to my complaint. This company continues to disappoint! Jon Wayne Service Company I have been waiting for over 48 hours to hear from your management team. So far my experience with your company is so disappointing. You have shown zero concern for the interests of your customers. What a joke!