Best Businesses in Texas

Great and honest service. Came and quoted and finished the job the next day. I was quoted 3-4x higher from other companies.

We had a  leaking water heater after returning from vacation. Even though his schedule was already tight, Tom fit us in first thing that morning. He and his crew were friendly, clean, and quick.  Couldn't have asked for anything more.  Thanks for the great job.

I had 6 responses to my query about an inside wooden  door not latching..
Richard from Patriot Services. was the first to respond and was available within 24 hours.
The quoted price from Richard was  amongst the more reasonable ones.
He arrived timely and corrected the latching problem in a jiffy.
He also gave me reasonable quotes for other tasks I asked him about.
He tells me that he is licensed in HVAC, Electrical and plumbing.
He also does Remodelling.
I will call upon him again, when needed.

To be honest, The Katy Plumbing Company has the nicest staff one will ever come across.

After searching for a week to find a plumbing company that works on propane tanks, my homeowners insurance company still couldn't find one. So they put that responsibility into us. I luckily stumbled upon the Katy Plumbing Company and they were more than I could have ever expected. They handled the frustrating insurance company with class and dignity; all in while, were the most professional organization to deal with for the customer.

They do everything in their power to put the client first and their staff is what makes them so special. I highly recommend them to anyone looking for plumbing needs.

I had a problem with an LG dishwasher which resulted in an error message and the machine would not start. LG said I should call a plumber. Mr. Ritter was able to clear the plugged-up line.  It took him about  2 hours to fix it and the bill was $475.00.  which I believed to be excessive,

SAVED $5000 on what Culligans or Alamo water quoted for a whole house filtration / water softener. (both $7k to 8k+) ....plus a new water heater installed on the same day.

Ordered a 5 star Aquasure Harmony system from Lowes, but you can choose system of your preference. Every system is different & your own research is recommended.

Mark is a great veteran plumber, willing to share his wealth of knowledge, is very personable & will work tirelessly to complete your project - 110%.

HUGE SHOUT-OUT to Mike and his team for the work they did on my home. They were able to hunt down and locate the cleanout to my old home almost a foot below ground  and after calling and paying two different companies (who did absolutely nothing but take my money) I kick myself for not calling Mike Tidwell Plumbing first! The team is knowledgeable, professional and never quit. I 100% recommend this company for all your plumbing needs. THANK YOU MIKE TIDWELL PLUMBING!

Victor came out and did a good job on the work he did. Took his time and made a good effort to clean up after his work. The issue was that he left the job undone. He did the major part of the job that was worth the most money and agreed to finish up the small stuff the next day. He led me on for 3 days saying he would be there the next day and never returned. I understand trying to make money. Shame on me for paying and trusting him before the job was complete.

I remember my first-time calling Han/Conn Plumbing Services was back in 2013. I found them on Angie's List. There were no plumbing companies that would repair galvanized pipes. Everyone wants to replace the entire house with plastic or copper pipes. That was a $10k job which exceeded my budget.

Javier was the guy who fixed that little leak for $200. It was not easily accessible in the attic above the bathroom sink. He is skilled and friendly. He speaks English and understands plumbing well.

When I called the number 8 years ago, a gentleman named Eddie Lopez, the owner, responded quickly. I was so happy that they fixed the leak, Javier also gave me his knowledgeable assessment.

I have not been in contact with him all these years. Just so happened I was desperately seeking a plumbing repair last year when the hot water pipe burst above my bedroom ceiling. I couldn't find galvanized pipe repair in business categories anymore. So, I texted Eddie. Javier came to my rescue the next day. The repair was a simple patch for $120. Because I planned to get pipes replaced in the entire house.

He also fixed a leaky shower faucet vault for $30 with a $45 supply I bought from Home Depot. (Other guys wanted to charge $130-$680.)

The following year, after my house was repaired. I called Eddie to get my entire house replaced with PEX pipe for $2800. Javier brought his assistant to finish in 2 days. I was grateful for their service. I just didn't like there was no written contract for the work. I had to find my own contractor to fix the drywall after they replaced the pipes.

I thought I skipped the burst frozen pipe damage after last year's Winter Storm Uri. I am actually one of many water pipe victims because of old galvanized pipes. It would be one of the requirements for the next house I buy.

Had a water leak within the kitchen of my rental home. J&G was able to come by and fix it all same day at a great price! Highly recommended!!!

I have never written a Yelp review before but I can't say enough wonderful things about the service I just got! I tried all morning to find a plumber to come out for my kitchen sink that was backing up. I called & spoke to Chris and he was out the same day. The price he quoted me over the phone was what I paid, and he fixed my problem quickly and gave me tips on how to not stop up my sink again! It's so easy to get taken advantage of these days and this type of customer service is so rare. I will never use another plumber again. Thank you!

Wonderful honestly great people who are professionals, and friendly. They give great advice and will make sure you are squared away!

I had a how water heater ad three outside faucets installed. Great service and reasonable pricing.

Fabulous customer service!  They came out and were very thorough with looking at our leaks.  I felt very at ease to ask questions and recommendations.  Will definitely recommend to others and will do business again with them in the future.

The plumbing work they did was fine and reasonably priced, but no respect for people's time... First appt, the tech called me to say he was on his way, I left work early and then he never showed up or called or anything. I waited a day then emailed Casey back to let him no it was a no show. He rescheduled me for 2 days later, without confirmation from me so the next thing I know I get a call that they are 30 minutes out. I was on the other side of town but hubby was home so it worked out. They gave a quote and scheduled for the next week, so hubby takes the day off work. They called me instead of him on the way and I was in a meeting and didn't know who's number was calling. No message left and they decided since I didn't answer that they weren't coming. Hubby finally calls to ask why they aren't there and they tell him I didn't answer the phone so they thought no one would be home. Why do we schedule appointments again, and why not leave a message?? They came in the afternoon and did most of the work. When it came to the shower, they said they were wrong about the part needed (they didn't look at it again so they knew this before they came back) and that it would cost twice as much and 7 day delivery. So now we have to take another day off work for you to come back again? No thanks. We took the faucet apart ourselves today and discovered that the part they said they needed wasn't even the right one. Glad we decided to check ourselves.

Very prompt to come out and give me the quote. Unfortunately very expensive quote almost 300 more than what I have received from others.

I know you will say that we had price manual that we use for quote but you have to change that to be competitive.

One more thing- for inspection you quoted $153 but I checked my city has 100 fees for inspection. So where that $53 dollars come from. So please change your price manual to be competitive. For this instant o would not recommend this provider
For your water heater need.

Update:

Thank you for your explanation. I am giving the review because of that permit price as many providers have given me 100 dollars quote for permit and they are the very well known companies. Since you explained me in detail and came out 1st to give me quote, I will upgrade my review to 2 star.

Thanks

Natalie S. - First off, I did not call to set up an appointment for 5 days away. I don't where you got that number from.  I called your office on 6/30/15 at 3:57pm and spoke with someone in your office for 3 minutes, making an appointment for 7/3/15 in the afternoon (that's 3 days away, not 5).  I have a screenshot of my phone records that I would be happy to email you or post here to show you I'm not just making this all up.  If you don't have a record of me calling, maybe that is the cause of why your company has such a poor reputation for keeping appointments.

And no, I do not have you confused with another company (which seems to be your go-to-excuse both here and on Google Reviews).  I know because I left my review IMMEDIATELY after getting off the phone and being told my appointment was cancelled.  

You, on the other hand, waited 3 whole months to respond to my complaint and then got me confused with another customer.  Someone who has the EXACT same first name and last initial as me. Someone who made an appointment on the same day I was supposed to have mine.  And someone who also had a problem with their water heater.  Pretty huge coincidence don't you think?  Either that or you just made up dates and an estimate in your previous reply.

Luckily I dodged a huge bullet when you guys never showed up.  If you treat customers this badly when you don't even have their money yet, I can't even imagine the level of customer service you provide when customers have paid you!

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