Russell B.
06/10/2020 12:00:00 SA
Did not have good luck with these guys. We had a urinal flushing too long wasting water. They were prompt in coming, fixed it, but then about half an hour after they left we noticed a bad leak into the wall. Called them back over... while trouble shooting the issue he tells me you know I'm going to charge you for this ... I said well, it wasn't leaking before you worked on it. Then a few minutes later the urinal stops working completely, and he tells me we need to replace the whole valve assembly, and that he would have to order it. (For a lot more money) I reluctantly agreed. Waited weeks, checked in at least twice asking if the part was in. Said they'd check on it, and never called back. It became pretty obvious they weren't coming back. I finally called Milton Frank... they came and replaced the valve components and had it fixed in less than an hour.