Best Businesses in Texas
Plumbing Service
We have used and referred Epic for years, they are always honest and professional and Todd is awesome!
17302 Country Rd 125, Pearland, TX 77581
Plumbing Service
REVISED 6/18/15: 5 stars
Okay, I know this is long but one more shout-out. A week after my last REVIEW, my aunt purchased a new dishwasher and, true to her promise, Terri had the same men come and install the dishwasher. They were pleasant, efficient, and knowledgeable. They took out the old one, put in the new one, and carried the old one out to the curb. As she promised, they only charged her for half their normal charge. I highly recommend GAP Plumbing!
REVISED REVIEW As of 12:15pm 6/5/15):
5 stars
I went over to GAP Plumbing and showed Terri the invoice, which she agreed the handwriting was very poor, and she mistook what was written. She called the plumber and advised him she was giving my aunt's check back to her because he ought to 1) write more legibly, and 2) have written on the invoice (due to my aunt's age) DO NO USE! I told her the dishwasher is almost 20 years old, so Terri said that if we get her a new one they will come and install it for half their basic price ($150), because of the trouble it has caused my aunt.
Due to her generosity of spirit to correct this immediately, I am 100 PERCENT in support of this company! As she stated, companies do make mistakes but GAP is determined to correct any they make. They have gone the second and third mile to correct the issue so I completely see why this company has such rave reviews...I'm shouting their praises too!!!
********** (about 9am on 6/5/15) 1 star
As one who assists my 90 year old aunt, I'm angry at the way GAP Plumbing treated her. She had an appointment for one day but they came sooner (which normally would be great) so I was not able to be there when the plumber came. Their normal fee is $150 to come to your home, and apparently any charges for the work comes out of that.
The two men looked at the water line to the dishwasher, and said nothing was wrong and charged her $75. When I got to her home, she showed me the invoice, which stated they looked at the water line and there is no problem. That is all the invoice says.
My aunt ran the dishwasher and it flooded the kitchen. I called and although my aunt's name was in their computer system, her appointment for two days later was erased! The lady tried to tell me that no one from their company had ever been there. After I explained that I was holding the yellow invoice, gave her the invoice number, and the names of the two men who came, then she said she would have to check in to it, but she said she would set up a call back after 2:30pm today.
This morning they called and told my aunt they were not coming. When I called them back and left a message they returned the call quickly. She said they do not fix dishwashers, even though the invoice says they fix dishwasher connections. The lady said that the invoice says that it is the gasket that is broken, and that is very different from connections. I explained that the invoice does NOT say anything about a gasket and that, in fact, the man told her it was fine, which is WHY she ran a cycle. The lady said, Well, you'll have to send me a copy of the invoice because we have to have proof that your invoice is different. Likely I'll have to drive over to show them the actual invoice so she can see for herself that the word gasket was added after the invoice.
Okay, I know this is long but one more shout-out. A week after my last REVIEW, my aunt purchased a new dishwasher and, true to her promise, Terri had the same men come and install the dishwasher. They were pleasant, efficient, and knowledgeable. They took out the old one, put in the new one, and carried the old one out to the curb. As she promised, they only charged her for half their normal charge. I highly recommend GAP Plumbing!
REVISED REVIEW As of 12:15pm 6/5/15):
5 stars
I went over to GAP Plumbing and showed Terri the invoice, which she agreed the handwriting was very poor, and she mistook what was written. She called the plumber and advised him she was giving my aunt's check back to her because he ought to 1) write more legibly, and 2) have written on the invoice (due to my aunt's age) DO NO USE! I told her the dishwasher is almost 20 years old, so Terri said that if we get her a new one they will come and install it for half their basic price ($150), because of the trouble it has caused my aunt.
Due to her generosity of spirit to correct this immediately, I am 100 PERCENT in support of this company! As she stated, companies do make mistakes but GAP is determined to correct any they make. They have gone the second and third mile to correct the issue so I completely see why this company has such rave reviews...I'm shouting their praises too!!!
********** (about 9am on 6/5/15) 1 star
As one who assists my 90 year old aunt, I'm angry at the way GAP Plumbing treated her. She had an appointment for one day but they came sooner (which normally would be great) so I was not able to be there when the plumber came. Their normal fee is $150 to come to your home, and apparently any charges for the work comes out of that.
The two men looked at the water line to the dishwasher, and said nothing was wrong and charged her $75. When I got to her home, she showed me the invoice, which stated they looked at the water line and there is no problem. That is all the invoice says.
My aunt ran the dishwasher and it flooded the kitchen. I called and although my aunt's name was in their computer system, her appointment for two days later was erased! The lady tried to tell me that no one from their company had ever been there. After I explained that I was holding the yellow invoice, gave her the invoice number, and the names of the two men who came, then she said she would have to check in to it, but she said she would set up a call back after 2:30pm today.
This morning they called and told my aunt they were not coming. When I called them back and left a message they returned the call quickly. She said they do not fix dishwashers, even though the invoice says they fix dishwasher connections. The lady said that the invoice says that it is the gasket that is broken, and that is very different from connections. I explained that the invoice does NOT say anything about a gasket and that, in fact, the man told her it was fine, which is WHY she ran a cycle. The lady said, Well, you'll have to send me a copy of the invoice because we have to have proof that your invoice is different. Likely I'll have to drive over to show them the actual invoice so she can see for herself that the word gasket was added after the invoice.
Houston, TX
Plumbing Service
Got my deposit back quickly but it's not right to deposit a check before a job is actually started. I got an initial bad impression on the phone because I could hardly understand the person I was talking to and I could hear his kids screaming in the background.
Yet, the guy who was sent to give us an estimate gave us the best impression, the total opposite of the impression on the phone, so we went along and provided the deposit. There was no agreement for them to buy parts nor do anything in particular, other than hold our spot for them to come back and start the job.
At the end , we decided against the company and were very surprised to find out our check had already been cashed, when the repair had not even started. All they did was shut the water on that particular faucet to stop the leak until they could come back (and I would have been ok with paying for that, but my deposit was more than that was worth!). Nothing was said about a minimum for the visit. Yes, I did get my deposit back quickly, but the point is that I got a general bad impression from the get-go : One of lack of professionalism and clarity, on the phone. But the actual plumber who came, was great. Very knowledgeable, knew his craft.
Yet, the guy who was sent to give us an estimate gave us the best impression, the total opposite of the impression on the phone, so we went along and provided the deposit. There was no agreement for them to buy parts nor do anything in particular, other than hold our spot for them to come back and start the job.
At the end , we decided against the company and were very surprised to find out our check had already been cashed, when the repair had not even started. All they did was shut the water on that particular faucet to stop the leak until they could come back (and I would have been ok with paying for that, but my deposit was more than that was worth!). Nothing was said about a minimum for the visit. Yes, I did get my deposit back quickly, but the point is that I got a general bad impression from the get-go : One of lack of professionalism and clarity, on the phone. But the actual plumber who came, was great. Very knowledgeable, knew his craft.
5803 Brookfield Dr, Houston, TX 77085
Plumbing Service
I've had a reoccurring plumbing issue every few months. Every person I've called only did a band-aid fix on it. Having had enough, I reached out to Champion Plumbing Service as a first time customer. This was after I've failed on getting someone to come check on it out due to no availability for the next 2-3 weeks... You can imagine my fear of what the water bill would look like with a constant leak.
The service rep was able to quickly schedule an appointment for the next day. Got an email to confirm the appointment and got a text when they were on their way. Shawn came to assess the situation in detail and proposed a permanent fix to me. This fix required people to come dig to access the pipes. I was concerned about scheduling availability and how long this would take.
However, Shawn was able to get his excavators the next morning, fixed the issue by noon. By late afternoon, the excavators put everything back and you can't even tell they were there.
Overall, excellent service! Showed up on time and quickly got it resolved! Shawn took the time to explain the process to me and was flexible to make sure that it didn't impede on my work day. Highly recommend!
The service rep was able to quickly schedule an appointment for the next day. Got an email to confirm the appointment and got a text when they were on their way. Shawn came to assess the situation in detail and proposed a permanent fix to me. This fix required people to come dig to access the pipes. I was concerned about scheduling availability and how long this would take.
However, Shawn was able to get his excavators the next morning, fixed the issue by noon. By late afternoon, the excavators put everything back and you can't even tell they were there.
Overall, excellent service! Showed up on time and quickly got it resolved! Shawn took the time to explain the process to me and was flexible to make sure that it didn't impede on my work day. Highly recommend!
Cypress, TX 77429
Plumbing Service
After 3 botched Home Depot deliveries I ended up with a fridge left in my entry way and not up the stairs and installed in the kitchen. The delivery men sent from Home Depot said moving the fridge up the stairs was impossible without 4 people. I was completely fed up with Home Depot's delivery practices at this point and told Home Depot I was not scheduling another delivery and I was just going to find someone to install it today instead of another 4-5 days like Home Depot would do. As an aside... Never buy an appliance from Home Depot. They do not value your satisfaction and send incompetent people and defective appliances. I told M&R about my problems and they came over same day and with 2 people and a little help from me we got this fridge up the stairs and installed. These total professionals also disassembled the doors of the fridge and reassembled them up the stairs for clearance moving up the stairs. I am absolutely ecstatic that I was able to get that fridge installed in the same day and the price was very fair! Absolutely 100% recommended these guys.
Houston, TX 77093
Plumbing Service
Quick response. Reasonable drain clean price. Brett the owner was professional and knowledgeable.
Houston, TX
Plumbing Service
I needed emergency work done on my Airbnb and they responded the same day and had the work done the same day! They understood my emergency since I had guests staying in the house. Thank you again!!
Houston, TX
Plumbing Service
Amin was very responsive, timely, respectful, and budget friendly. I will continue to call Amin and refer him to friends and family members that need things done at the house. He does it all and he's fantastic. Please give him business as he's so deserving
Houston, TX
Plumbing Service
Highly recommend! Came on time (actually early). Cole was friendly and efficient. Very happy with results and felt charge was reasonable. Would use again!
Houston, TX
Plumbing Service
Loren helped me out by replacing old drainage pipes inc kitchen, bathroom and washer under my home. I'm giving Loren 4.5 out of 5. I'll recommend him to friends and family.
Pros:
Knowledgeable
Fair price
Worked to my satisfaction
Did an overall good job
Responsive to call/text and feedback
Professional
Cons:
My work was subcontracted and it went behind schedule due to rain and some labor issues inc broken truck, sickness. Sub contractor didn't show up for last couple of days and Loren got the job completed.
Pros:
Knowledgeable
Fair price
Worked to my satisfaction
Did an overall good job
Responsive to call/text and feedback
Professional
Cons:
My work was subcontracted and it went behind schedule due to rain and some labor issues inc broken truck, sickness. Sub contractor didn't show up for last couple of days and Loren got the job completed.
Houston, TX
Plumbing Service
Absolutely terrific! Chris was extremely knowledgeable and went over the top to fix our plumbing issue. We had a plumber from another company come by first and he was unable to fix our pipe leak, and we were without water. Chris came by and solved our problems!
2418 Longleaf Pines Dr, Humble, TX 77339
Plumbing Service
UPDATE: We were trying to get our new washer installed, but the techs couldn't install it because we had an issue with our hot water valve. I called the office & by the next morning George assured me someone would be by to get it all squared away. Daniel was extremely helpful and made sure to explain everything to me. He has amazing customer service skills and we are so grateful for him!
3500 E Tc Jester Blvd, Ste E, Houston, TX 77018
Plumbing Service
5M plumbing is the company my HOA trusts to fix issues that occur in our condominium complex. We had a disaster of a day last week (the day before Thanksgiving), stemming from a problem created by the first plumbers I called out to fix a problem. (See my review of how terrible they were - especially their owner - by looking up reviews of Space City Plumbing.) 5M Plumbing came to the rescue and the father and son team definitely knew what they were doing and they saved the day. They fixed the broken pipe, helped to clean up all of the mess created by the first crew. I will always call them FIRST in the future. (God willing, we don't have any more plumbing issues like that one again any time soon!) I have even greater respect for good plumbers and what they must endure in plumbing emergencies. Carry extra changes of clothes!!!!!
15502 Hwy 3, Ste 311, Webster, TX 77598
Plumbing Service
3/16/2018: Horrible first experience with this company. After waiting two days for my service apt to arrive - they canceled my Friday afternoon apt leaving me hanging without a kitchen sink through the weekend until they could reschedule me for the following Tuesday. I will never use them. Worst customer service ever. My husband called RotoRooter who rescued us and arrived within 2 hours. Should have called RotoRooter first and saved myself the inconvenience.
18903 Tomato St, Spring, TX 77379
Plumbing Service
Daniel came up with a repair option for a broken toilet flange at a very very reasonable price.
Other plumbing companies quoted by the job at 3 to 5x the cost.
He arrived in time provided extra parts reseated the toilet caulked the whole thing,and cleaned up taking all the trash parts with him.
Will be recommending him to my neighbors!
Other plumbing companies quoted by the job at 3 to 5x the cost.
He arrived in time provided extra parts reseated the toilet caulked the whole thing,and cleaned up taking all the trash parts with him.
Will be recommending him to my neighbors!
Houston, TX
Plumbing Service
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352 Garden Oaks Blvd, Houston, TX 77018
Plumbing Service
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Houston, TX
Plumbing Service
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2613 Ctr St, Ste 15, Houston, TX 77007
Plumbing Service
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Houston, TX
Plumbing Service
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Houston, TX 77009