The Leak Whisperers

I had such a great experience with the Leak Whisperers. We had a really bad leak, so bad that the city actually called us because they were alarmed with the high water usage at our residence. As renters, we notified the landlord and they weren't able to get anyone out until the following week. Unfortunately, on New Years day, the leak got so bad and was going out into the street. I notified the landlord and we wondered how we'd find someone to help on New Years' Day! After a yelp search and many phone calls, enter the Leak Whisperers.

They sent someone out within the hour and they fixed it that day. Wahoo! We had water again. Unfortunately, due to the holiday, they weren't able to get the ideal part and the fix did not hold after 2 days. One quick text to the plumber and he was back that day, no questions asked. They redid the fix and were apologetic. I'm so grateful with their quick responses and friendly demeanor. I have definitely saved this number for any plumber needs that may arise and passed it onto my landlord.

I am torn on how to rate The Leak Whisperers, so the simplest way is to break it down with the paperwork (scheduling and payment) and the work by the plumber.

Cody, the plumber - 5*
Office manager - 1*

Hubby and I discovered a leak on a Saturday where a patch of our master closet carpet was soaking wet.  A local plumber indicated that he was afraid that we may have a slab leak, and will need to call someone with the right equipment.  I found Leak Whisperers, and left a message.  When we received no response by the end of day, I went online and made an appointment for 8a Monday morning.  Got an email from the office manager later in the morning on Monday asking me what I needed.  Via email and two messages, I asked for someone to please call me because all we know is that there is water flowing in the closet.  It took almost the entire day for someone to respond to me.

The next day, Cody, was sent to our house and was told that the toilet needed repairs.  Totally incorrect, and it felt like despite trying to talk to someone, I was totally ignored.  Cody found the source of the leak, but had to leave to get proper materials for the fix.

Cody was great and fixed the damaged water line.  The annoyance is that we were charged per hour for the fix.  Because Cody was sent with the wrong information, we paid for him to go out to shop for the right materials.  The work was over $400.00 and pretty pricy.

It took over a week for the office manager to send the invoice.  Cody was brilliant, but the office manager could have had better communication.  The price is high for everyday plumbing needs.

I tried to DIY a broken spigot during the freeze and snapped off the pipe inside my exterior wall - on Christmas Eve. So needless to say, I was in a really tough spot. I tried calling about ten plumbers, obviously everyone was slammed or taking time off. A few companies said they'd get back to me but ultimately left me hanging for a few days. I called up the leak whisperers and they had a guy over in 90 minutes. Jerome was super professional and was able to get the pipe capped and water turned back on fairly quickly.  Will definitely use them moving forward - they saved Christmas

Very happy with my services. They were very quick at assisting us and found the leak immediately. The repair was not long and the price was very reasonable. Will definitely recommend and use them on future projects. Thank you!

To clarify, Tracy Morgan called in the request for us. She paid the $225, had one unsuccessful visit and could not receive any communication afterward despite multiple calls. We have gotten the work done with another contractor.

These guys are awesome! When I called Leak Whisperers when I was desperate to figure out the source of a major water leak coming from my house and flooding our neighbor's yard and sidewalk. Jason and his team came out and within 20 minutes he diagnosed the problem gave me a fair and honest assessment and provided a solution. Without question I would trust Leak Whisperers with any major plumbing job.

we had a sewer line back up that previous  plumber couldn't figure out the cause until I called The Leak Whisperers. Although it was Sunday, but still we received a very quick response. Jason (the owner) temporarily fixed the problem in till to come back during the week. 2 days later they started the major job and finished it within the time period as promised.
Jason and his team are very professional, knowledgeable and friendly. He never takes short cuts and works with you step by step to make sure you understand what was needed and what was done. He is honest and trustworthy.
Megan (office administrator) is totally responsive to your needs and treats the customers with respect.
I give the 5 stars and would recommend them with confidence.
Adam F.

Jason really pulled me out of a pinch.

We had just purchased an older home, and we knew there was an irrigation leak prior to closing. But once we put in a new backflow valve and fixed the broken pipes in the irrigation lines, the water meter was STILL constantly moving. I immediately feared we might have a slab leak considering there were no signs of wetness ANYWHERE in the house or outside of the house.

Called around and every plumbing company I spoke to wanted me to wait a few weeks and leak detection was going to be charged by 15 min increments with a base fee of $100+. My house is over 2000sqft, how much do I have to shell out just to find the leak, nevermind the repair?

Found The Leak Whisperers and Jason came out the same day. Leak detection was a flat fee and he found the issue in 10 mins. A few days later he sent over his senior plumber who worked really hard with his apprentice for 5+ hours on replacing all the exterior spigots we have. Jason made sure to fit us into the schedule because it was right before the freeze and the spigots are very exposed. Did a pressure test to make sure there's no more leak and left for the day.

Simple, efficient, clean, and with great communication. The price was the best I could find as well, which just cannot be beat.

They came out right away. They replaced an outside faucet that had broken from the freeze (I covered the other ones,but, forgot to cover this one). He also replaced several other faucets inside and out. The bill was exactly as quoted over the phone and the tech cleaned up his work areas. I'll be referring them to my clients for sure.

Jason was on time, efficient, and clear with communications and expectations. My water heater leaked and we were able to replace it same day. Job done well and a pleasure to work with. Highly recommended for your plumbing needs!

These guys are great! I just moved to the area and had a slab leak. Had three plumbers come out before I found one that knew what they were doing. Apparently, not every plumbing company does slab leaks. Jason, the owner?? was honest and easy to talk to. These guys came on time and did a great job. Would definitely use them again.

I want to thank Jason and his team for his services this past 4th of July.  Him and his team made an emergency appointment at a very reasonable rate on a Holiday.

They were very professional and had my issue fixed within an hour.  We would highly recommend them for their services.  Thanks again!

The Leak Whisperers have been an essential component to the success of my business over the past few years. They have come through in a clench. They have answered all of my emergency calls promptly. They are punctual, honest, hard working and very very fair. I highly recommend them.

We had water running across out sidewalk.  We had a huge amount of water leaking from somewhere under my house / yard.  I called The Leak Whisperers in the morning and they dispatched a tech to our house that afternoon.  The tech did some research and located the leak in our front yard.  Within two hours, he had a hole dug up, pipes fixed and yard put back together.  I couldn't be more satisfied with the service they provided.  Big A+

By far the best in leak detection! I've recommended them for multiple homebuyers before purchasing their home! It's always good to check out the pipes!
Great crew as well, butch of good 'ole boys!

They were super fair with their prices, and got my problem solved quickly. They are honest people and I like doing business with them. Thank you . I'll be going back to them again!
Sincerely,
-Francesca from McKinney.

I've hired them to do a few jobs and they consistently deliver great results and they go above and beyond to help us out. Pricing is great also.

My husband and I are Realtors and Jason Primos & his team at The Leak Whisperers are ALWAYS my Go-To team!

I feel great plumbers are on a shortage these days and Jason has proven that he's the best of the best. Honest, transparent and always willing to help. A real stand up guy!
As a Realtor, when I refer contractors to my clients they are an extension of me. His professionalism, is exactly what I look for to take care of my clients and I trust that he's going to perform 100% and deliver great customer service and satisfaction.

He's personally serviced my own home and I am happy that I can count on him and his detailed work.

He doesn't cut corners and makes sure the job performance is top notch.

So, if you're looking for a great plumber, do yourself a favor. Stop here and give him a call. You'll be glad you did so!

These guys came out right away the day I called them and diagnosed my leak and since it was late evening, they turned off the water to that area and returned the next morning. They found exactly where it was and fixed it, cleaned up the area and since I had to leave before he was finished, texted me a picture of the completed work. They texted me when they were on the way both days and were very polite and respectful and were willing to work with me on the cost. I would definitely recommend them!

Jason and his team are always extremely professional and fair.  I use them for all my rental properties and highly recommended them.

Awesome experience. It was an emergency so they made it a priority to come after hours on a Friday. Guys were super friendly and found the leak in the first 10 mins .... In and out in 30. Highly recommended!!!!

We hired The Leak Whisperers to install a gas line for a new pool heater and everything was great! Will definitely call them again for future needs.

These men were great. The found my leak and fixed it. They had to cut tile and I asked them if they could save it and they said they'd try. They told me that if I'd get tile just in case, they wouldn't charge me for having to go look for it and get it. So $10 tile would've cost me $50. I found my own, but they didn't need it because they were able to save my tile. However they charged $50 for the pipes they had to get, which I'm sure were no more than $10 to $20 for all of it. So to get my pipe fixed was over $400. Plumbing seems a little pricey, but I think they were the cheapest I found. They were nice.

The Leak Whisperer was EXCELLENT! They did everything promised and more. I could not be more pleased. They are in my permanent directory. Thanks guys. Chris