HC Edwards Plumbing

On Friday, March 24, 2023. Edwards Plumbing came promptly to replace a  water heater. He was only plumbing company willing to give a cost estimate to replace. He was also the only one 'out of at least four' calls to give a decent time and adhere to it for the same day. He arrived accordingly to the time he had stated. Removed my water heater and replaced it quickly. He was exceptional in giving information to questions I had. The cost to replace was in line with the quotes received via telephone communication with two of the other companies that made it perfectly clear they did not want to give an estimate via telephone. Edwards plumbing was the second plumbing I used in less than two months apart. Unless something change, I will call Edwards Plumbing over any other at this time.

Appreciate Jason for coming out and fixing my master bathroom shower issue. He was prompt, honest and professional. Everything you would want during a time where things could have been chaotic.

I hope to have no more plumbing issues in the future, but if there was I would not hesitate calling Jason again.

Due, to advanced age (not our age - the hoses), we decided to replace the hoses to our new washing machine. We weren't able to remove the hot water hose from the bib due to corrosion.  After many attempts to remove the hose, using blaster, WD40, pliers, wrenches, hacksaw, etc,  we contacted HC Edwards. HC Edwards Plumbing replaced both valves.

We had a few plumbing and gas issues and based on yelp reviews, we picked this firm.  I am so glad we did!  They arrived on time and were well prepared.  Very courteous and knowledgeable!  Pricing was very reasonable.  I highly appreciate recommend and we won't use anyone else if we have future needs!

Came home midnight 12-23 to a garage and hall way full of water. The water heater decided to give out while we were out. Called HC Edwards plumbing around 10am Saturday (Christmas Eve) and left a voicemail with Jason.

At 9:22pm Christmas night, I received a text from Jason asking if I still needed a plumber...

You know, I get it if you can't provide services because of a backlog, but I don't understand not responding to an emergency request at all until 36 hours later, especially when your website says you have 24/7 service.

This was the second time I had to use this company. I called him right at 7 am and he text back with a time he could fit me in!!! Great plumber to work with!!! I definitely recommend him!

Fast and professional service, and very knowledgable. Much prefer Jason and his crew to the large companies that have huge backlogs, long wait times, and undertrained staff.

Jason was amazing! Hasn't even left my driveway and I'm leaving a review. Came on short notice to diagnose and discover the issue with why I wasn't getting cold water through the washer valve making doing laundry a hassle. Fixed it quickly and also fixed my running toilet that cost me so much in water bills since I moved in! Reasonable prices for parts and labor and has CC convenience.  Will be my go to from now on as a new home owner. He is very busy for a reason!  Thank you Jason!

Amazing guys! They made me feel comfortable and talked to me like I knew what they were talking about, which I loved! They fixed everything I needed in a great amount of time! I am recommending them to everyone I know and using them again in the future!

I had an urgent dishwasher issue we wanted to repair quickly at my sister's home due to water leakage.  After many calls for available plumbers in her area, I settled with Jason.  Jason booked us in for the next morning.  I must say, he were prompt traveling updating me via txt and proficient with his craftsmanship upon arrival.

Jason confirmed my fear of a water supply line leak and repaired such as well as installed the new dishwasher I had purchased for my sister.

His work were nicely done and the work area was left super clean. If you have an emergency or need any plumbing and desire a GOOD plumber, do give Jason a call.  For you will not be disappointed.

The Rheem water heater was leaking, this was the second water heater in less than 4 years.  I bought the 1st Rheem in 2015 and in 2018 it leaked and had to be replaced. When I Filed a  warranty claim with Rheem, they said parts and labor were the only thing I had left and I had to hire a plumber to take it back to home depot and get another one.
I started freaking out!  I found Jason on a Google search for Garland plumbers.
He popped up on the list, although he's not in Garland, I called him and and he was in my neighborhood and was able to come out that same day.  He unhooked the old water heater took it back to home depot I actually got my money back and will never buy another Rheem ever again.
he bought a quality brand that he says doesn't go out like the Rheems and installed it same day. Though it cost me more money to do that I feel better cause I don't wanna rain ever again. It's actually more costly to spend that much money every few years on a bad water heater. Jason stuck to his quote and was very helpful and friendly in a difficult time.  By the way 2 other people returned Rheem hot water heaters on that same day.

Found them on yelp. Left a message and they actually returned my call. We set up a date and time and he was transparent about how the plumbing services would be charged.
They were punctual and set right to work. They were able to locate the broken pipe in the front yard, digging up water saturated, heavy mud.
They quickly repaired the pipe and put the yard back together. They were fair on the price, quick to respond, punctual for the appointment, and I had a great experience. If all plumbers were like HC Edwards, the industry would have a different feel and reputation.

We returned from a 2-week vacation to find a leaking toilet. We tried to fix it with no success. I made a call to Jason at HC Edwards and he was here in a few hours. He figured out a way to fix it that didn't require removing the toilet. Jason is a pleasure to work with and we'll definitely be using him again.

I've had Jason come for 3 different jobs and he always responds quickly, shows up on time, and does a very thorough job, explaining exactly what is needed for the job. He is exactly the kind of contractor I love to use - small family operation with personal service. And a good positive attitude! DALLAS, TEXAS (not sure why yelp has this as Austin!)

Our gas water heater quit working, so Jason Edwards and Jonathan came out to fix it.
 They arrived on time, keeping us posted by texts.
 They came, they saw, they diagnosed, and they repaired, all in a very timely manner.
 I know we will feel confident calling them in the future, if we are ever in need of a plumber again.

Jason Edwards lives up to the esteemed reputation of the company his father founded. He came out and expertly identified the issue. He was thorough, responsive, communicative, and incredibly knowledgeable. The work is fairly priced. Friendly professionals who  deliver excellent results. Cannot highly recommend them enough.

Great quick service, had a stopped up sewer line. They found the problem and explained what was happening. Will be the only plumber service I will call for any other problems.

I called HC Edwards Plumbing to cap off an outside gas line that ran to an old fixture in the back yard (left by the previous home owners).  I spoke with Jason a couple of times prior to the appointment.  He was very knowledgeable and professional.  On the day of the appointment, he called ahead to let me know he was on the way and arrived exactly on time.  We looked at the gas line together and he explained the solution he had in mind and provided a couple of alternatives (but we went with his first choice).  He wrapped up the work in no time and did an expert job!

I am very happy with this experience and as we get settled in to our new home, HC Edwards Plumbing will definitely be our first choice for any future plumbing needs.

I had an emergency after hours plumbing issue that was affecting my home and the unit next door. I called the big name plumbing companies and no one answered. Jason answered right away and was at my home within the hour. He was professional and courteous and actually made a stressful situation lighter. He was clearly extremely knowledgeable and did great work. I highly recommend this service and will definitely be using them again.

Yesterday I was in a tight pinch because Lowes had canceled on me again for my toilet Installation!   Being that my HOA was already notified, I looked for a plumber that could come out last minute.  I called HC plumbing.  Jason answered and said he could come out immediately; he just needed the address of the Lowes and pictures of the toilets.  When I asked him for an estimate he stated don't you do that to me!   His tone didn't set well with me, but I was in a pinch.  So, we when we arrived at Lowes I texted him the address and pictures of the toilet.  No response, so I called him twice and it went straight to voicemail.  Then I had an idea; call from my husbands phone.  To my surprise, the phone rang, and guess who answered....Jason!  I told him I had tried to reach him on my phone, and he played dumb.  We went over pricing, and he told me it was $250/hr!   I then asked if he starts charging once he starts driving my way, and he said he would charge 30 minutes for drive-time.  Then he added, what it sounds like is that I'm out of your budget!   This guy is so unprofessional and rude!  I don't care how his plumbing skills are you don't want someone insulting you while you are paying them!

We were in need of a plumber but being new to TX, we didn't know who to use. I looked on Yelp and sent out a request for a quote. I had two companies in mind that seemed good from their reviews. HC Edwards was one of those two companies. Jason was quick to respond with a flat rate quote. After getting other quotes and other replies, I decided to get more info on payment and etc. from Jason. It all sounded reasonable so I decided to go with HC EdwardsPlumbing. Jason was able to fit our project in on the same day. He arrived on time, came prepared to protect the cabinet and floor and even cleaned up afterwards. He had the project done quickly as well. I am very happy with Jason's work and I would definitely recommend!

Helped out in an emergency! Very reasonable pricing. Great service! Extremely knowledgeable. He made time to come out on his wife birthday. I would definitely use again.

I can't say enough nice things about this company! I have used them twice and both times they were SO quick that they where able to come out same day and give great advice on our plumbing issues. I would highly recommend them!!

I woke up to my water heater finally giving out.  I got several quotes that I thought were too high.  Luckily, Jason at HC Edwards called me with a price that was a few hundred cheaper than the other guys, and he was at my house within an hour of speaking with him.

Awesome service, awesome price.

Jason was amazing, I had water gushing out of my kitchen sink at 8:00 p.m. and he was here at 8: 35pm, took his time and fixed what was wrong and replaced faulty installed equipment. He was very polite, punctual and very nice. I felt very comfortable and will call him again if there is ever another problem.

I reached out on Yelp and Jason was quick to respond. He quickly put me on the schedule and came when he said. He fixed my AC drain line and kept me up to date.

We HIGHLY recommend HC Edwards Plumbing.
Jason contacted me and was the only one that gave me a quote for the work that I needed done.
He was so nice and friendly, he knew exactly what needed to be done to fix our issue.  
We didn't realized, when I contacted Jason, that he lives a little further out but he never once complained that he lives too far.  
I now understand why his rating is so high.
You have gained a new customer, Than you Jason!

Jason is great and I highly recommend him.  Professional, communicates well, fair pricing, and knowledgeable.

He helped us in a plumbing emergency after hours on a Friday evening and then charged fair price and did not gouge us.

He is trustworthy.

I plan to use him in my house rental business when a need arises.

Thanks Jason.

Since we've got some extra time during the quarantine, putting a couple gardens in the backyard seemed like a great way to do something productive to pass time. It would've been extremely difficult with a broken backyard faucet. Thanks for being open and coming to our rescue during the covid-19 pandemic. Jason, was quick reply to my request to fix our outdoor faucet. He took his time and helped me understand how to make repairs if I ever had an issue with the faucet in the future.

Great experience! They arrived on time and kept me informed when they were on their way. Also, efficient and reasonably priced as well as clean. I would recommend and use them again.

SUPER EXPENSIVE.  Make sure you get a quote before he starts working on your house.  We didn't, and that was our mistake.  Long story short, he showed up and fixed one problem, but discovered another.  He quoted us $2500 to replace a water heater and said he'd be back the next day.  $2500!  We did some research that night and realized how expensive that was and told him the next morning that we'd find someone with more reasonable rates to do the job.  (He tried to justify the high cost because of it being in the attic of a 2 story home.  He said there's a premium for that...which is apparently about a $1000-$1500 premium.)  He didn't like that very much so when he billed us for the work he had done the day before, he charged us $225 an hour.  I couldn't find any plumbers anywhere in Dallas that charge that much.  He justified it by saying that's what he charges to work in attics in the summer in Texas.  Another one of his premiums.  I think he was just price gouging us because he was mad we wouldn't let him do a $2500 water heater installation.  He also demanded we pay that day via credit card and he charged us the 3% credit card transaction fee.

I gave him two stars instead of one because he was on time and knowledgeable.  I'm certain he can fix whatever plumbing project you need help with.  Just make sure you get a quote in advance or prepare to be taken advantage of.

Jason and his son came to my home this evening to diagnose my plumbing issues and unfortunately I need a major repair. While I have not used this company for the repair just yet...I wanted to leave a note to thank him for squeezing me in today and for his time! They responded to my initial quote and came ready to get us taken care of!

I called after 8 pm, Jason came out at 10 pm a couple of days before Christmas to fix an emergency plumbing issue. He was thorough. A little expensive but he came after 10 pm, fixed the issue within 90 mins and save the day. I would recommend his company. All 5 stars.

My drain line was backed up and HC Edwards Plumbing quickly responded to my request to come fix the problem.

Being fairly new to Texas we knew we needed a plumber but didn't know who wo contact. After spending some time going through Yelp reviews, we went with HC Edwards Plumbing, which didn't disappoint. I called him in the morning and he was able to come that afternoon. We had been dealing with a clogged kitchen sink. After trying different things that didn't work, we knew we needed an expert. Jason knew the main issue right away, and then noticed another issue - a hairline fracture in a copper pipe, which was causing a water leak. He remedied both situations quickly. He was thorough and had everything needed to repair the copper pipe. Jason and Jonathan (his nephew) worked amazingly quick and efficient. Considering what all was needed, we found his price to be reasonable. Peace of mind = priceless!  Thank you Jason and Jonathan for your quick response, professionalism, and great quality of work!

Nice guy but pretty expensive. Ask up front what things cost - we paid over 2k for a p-trap replacement and connecting a sink. Wasn't expecting to pay that much especially since my wife and I went out for the parts and provided many of the tools to cut the pipe. Was available on short notice, so that was nice.

Overall I had a great experience, my water heater was leaking on a Sunday night so you could imagine the day I was having. But he was able to come out and check it. Gave me a good price and was able to get it done the following Tuesday. I like how he was not trying to up sell me and make me replace unnecessary things unlike these bigger companies so overall I would highly recommend using him again.

Had some minor, but urgent, plumbing issues and this company was extremely prompt on a Saturday in returning my inquiries. Jason came out same day and was very friendly and fixed the issues. I think I would use them again in another emergency situation because of the response time and the quality of work. I have no idea if what they charged me was competitive or not, but I figure there is value is such a quick response.

Professional, timely and well priced. Don't go to the big box places, HC Edwards and Jason can handle anything! Support those local businesses!

Jason responded very quickly and was flexible in accommodating my schedule. He was punctual and efficiently resolved the multiple tub and shower issues I had! Highly recommend these guys!

Good price and nice service and was very helpful with figuring out what my problem was. Thank you for coming by.

Jason did a wonderful job! Honest,and thoughtful in his processes,pleasure to do business with and the service impeccable. Everything works well and the price was completely fair. We will absolutely do business with them again.

Jason and his dad came to fix our plumbing issues the same day when we called them right before the holidays. They were available and arrived within a few hours. We had three issues and they got all addressed and fixed in less than two hours. They were friendly and we appreciated them coming on such short notice. The only thing we weren't sure about or got a answer on was what their warranty guarantee was on their work. Otherwise satisfied!

Showed up on time and fixed the problem. Fixed other issues I didn't know I had. Good and honest worker.

Super Plumber!! On time, professional, no stress, no mess.
Go with Jason, you will be pleased.

Our water heater was leaking pretty bad and it was already late in the evening and I was a bit frantic since my husband was at work. My husband sent me the information to call since he had seen that they responded at any time, 24/7. Jason answered right away and came straight to the house (even during a random and crazy thunderstorm). He was able to get everything solved that night and came back first thing in the morning to install a new water heater. He did all of the work and I didn't have to feel stressed about picking a water heater or worrying about other things. He took care of everything.

Very honest, professional, reliable, cares about customers and makes them the priority. I will definitely give this company a call if I need anything else!

I hired technicians from this company for a plumbing installation and hookup for new washer and dryers. They came within the hour and cheerfully fixed the valve that leaked. I snapped a few pictures of the valve to Jason via text. Jason bought the valve from a plumbing supply store and cheerfully installed the valve. Then, Jason installed our washer and dryer hookup for our new appliances. I recommend Jason and his staff members heartily.

THE BEST! Cannot recommend highly enough. Would give them 10 stars if possible!! My hot water services died in the middle of the night, and HC Edwards plumbing replied instantly to my early morning yelp message for help, and took care of everything. Honest service and pricing, personal attention, and importantly, great follow-up.

They wanted  $995 to install 30 gallon water heater!!! Crazy.  All others way less.  Run!

Jason responded quickly, showed up right on time, and did excellent work.  I would not hesitate to hire him again.  And his pricing was very reasonable.

Jason and his company we're quick, reasonable and reliable when we had a weekend plumbing situation. I appreciate his hard work and knowledge and know we'll use him again if something arises. Fantastic service. Thanks!!

We had numerous issues with plumbing due to clogs of various types and sizes. After a brief discussion via Yelp, Jason arrived the same day and took care of all our concerns! He was honest, fair, and diligent. He finished quickly and our house now performs good as new! I couldn't be more thankful for his service!

We received great service from HC Edwards Plumbing, and would highly recommend them to anyone. Jason responded immediately to our call for help to fix a leaky faucet. He came by the same day - assessed the situation (and also agreed to fix a few other minor plumbing issues) and was back the next day with the necessary parts to complete the job.     Jason was professional and detailed about what needed to done, and complete the job in timely manner. In addition, costs were reasonable. We will definitely be calling them again when this old house calls for more work.

As  you know, a plumber can cause more problems than you ever anticipated and leave you shaking your head.  But I hasten to say,  HC Edwards Plumbing/Jason was the best we ever experienced. They were totally thorough and  showed excellence in everything that they did.    They ensured that you understood every step they had to take and what, if any additional steps would be needed.  As the job they  had to perform at our home was during a very cold weather snap, they even brought in additional heaters to ensure  we stayed warm.  So, if you ever want a complete, satisfying plumbing job ,HC Edwards Plumbing will be the Company you need to call.

Jason was great!  We needed a valve replaced to get the water in our home running again. We requested quotes from multiple people and Jason responded within the hour and called to get more information even though it was 7pm on a Thursday night. Couldn't ask for a faster response and the quality of work was outstanding. He had to dig up a portion of the flower bed and the whole area looked better than before he came. As added benefit it didn't break the bank. I will definitely be calling him again if I need a plumber!