Description
What ever you are faced with, an emergency water heater, or just need a dripping faucet repaired, we will always be responsive and courteous. Quality parts backed by our rock solid warranty, offered with a fair upfront price is what we call Plumbing without Mystery!. Professor Plumb, LLC specializing in residential plumbing repairs, will take care of all your plumbing issues in a timely manner. We are in the business of providing customer service, not just plumbing service. We offer after hour emergency services. Related fee's associated.
HISTORY
Established in 2013.
As plumbers we have heard our customers talk about other contractors never showing up for the appointment, or they never return our calls, I just want it fixed right! or even worse, he was so rude when he came out We want to make a difference in our industry. Give us a call, you'll see the difference. All of our Professionals are experienced, polite, drug tested, and back ground checked. We ensure only the best of the best will show up and ready to correctly diagnose and properly repair your plumbing issue the first time.
ABOUT BUSINESS OWNER
Here at Professor Plumb LLC you will find the word service just as important as the word plumber in our statement of service plumber. We are here to serve you in your time of need.
Values such as Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage, are the foundation of our belief, we bring these same core values to your door step.
SERVICES
Emergency Services, Pipe Repair, Toilet Repair, Bathtub & Shower Repair, Sink Repair, Drain Cleaning, Garbage Disposal Repair, Pipe Installation, Sewer Services, Water Filter Services, Water Heater Installation, Toilet Installation, Bathtub & Shower Installation, Faucet Repair, Drain Installation, Faucet Installation, Gas Line Services, Leak Detection, Sink Installation, Water Heater Repair, ,
Reviews
Mark C.
02/09/2022 12:00:00 SA
There's a reason Professor Plumb has 70 five-star reviews. I developed a slab leak right before the freeze happened in 2022, which means everyone was calling with an emergency.
Blue came out within four days of me calling him, knocked all the work out in a day at half the price of my other quotes and made sure I knew what I was getting into. He explained all my options and what I could expect.
I can't recommend him enough.
I had a dripping tub that my husband tried to take care of but we definitely needed professional help. Amanda got me scheduled and Brian came out, fixed my 1965 plumbing and was within the quote I was given. I have been happily enjoying both Hot and Cold water and no more dripping!
Have had the same excellent service for over 6 years! Always happy to refer friends and family because I know it's going to be a great experience.
Blue is one of the nicest, honest, and hard working plumbers I've encountered. His company, Professor Plumb, has provided us top-notch service for 5+ years and have kept our 100 year old historic home running like a champ. Our kids and German Shepherd even enjoy his company. I highly recommend this company to anyone.
An unwelcome issue with the central line of our plumbing system led to us deciding to replace all the original cast iron drainage under the house. I gathered several quotes and Professor Plumb was extremely responsive and gave a very competitive bid for the work so we decided to go with them. Brian and his team were tremendously communicative through the whole process. Additionally, Brian was incredibly honest, giving me his professional opinion about what needed replacing and what didn't. I will be recommending this company to any neighbor who asks and will be calling them again in the event of any future issues.
This is based purely on an estimate so far, but we couldn't be happier with Professor Plumb from that one experience. We had a leaking outside garden faucet for months. After I realized that it was an anti-freeze valve and outside of my capabilities. I was dreading for months calling a plumber. Sure enough the first plumber I call takes a look and throws out an outrageous work order claiming that they will have to rebuild and re-weld the pipes.
I called Professor Plumb out for a second opinion. He comes out and takes a look, finds a bolt in the back that he tightens free of charge and everything works great. Says that we likely have a few years before it might need to be replaced.
They will be the first person we call in the future, thanks!
I am so grateful for Professor Plumb! We are new to the area and needed plumbing services for the first time. We first called a different company and they came out, (not without charging a $60 service fee just for showing up), and quoted us over $400 to fix our toilet. Not only that, but they said they had to order parts that would take an additional 3 days to arrive.
Thankfully, we decided to get a second opinion and called Professor Plumb. They came to our house, (without charging a service fee), and fixed the problem the same day! The best part? They charged us $120 total. I was blown away. This is an HONEST company that you can rely on to get the job done without any scam. Professor Plumb will now be our first call for all of our plumbing needs from here on out!
We were having problems with our upstairs bathtub draining properly and called Professor Plumb due to their great reviews here on Yelp. Amanda took my call and scheduled a technician to arrive the next morning between 10 and 12. Blue arrived during the scheduled time and examined the drain valve and pipes. He removed a hair clog and was done in 15 minutes. He was kind enough to show us how to clear this type of clog in the future and some preventative maintenance tips. The kicker? He refused to take any type of payment for his time. It's so nice to see a service company with integrity and class. Wow. I will recommend them to all my friends and family and they are the only plumbing business I will use in the future.
he was good at his job. and on time. and he is good with prices. this stupid app wants me to keep writing. if you need a plumber just call him. cheers m8
Paul K.
10/09/2019 12:00:00 SA
Had a tenant complain about a clogged toilet. Professor Plumb offered to come out for free and give an estimate. It ended up resolved by using the tenant's plunger properly - Professor Plumb tested the toilet a few times and did not charge us a dime! Wonderful to see such classy service/integrity and I will be calling them soon again for all other needs!
I found Professor Plumb through Yelp by submitting a request for a quote. I was having an issue with my kitchen sink not draining.
I submitted the request at 11pm (after hours) and received a response via Yelp Messages at 7am the following morning! We discussed the issue over the phone and they were able to get someone out at 9am the same day.
The plumber that came out was on time and very respectful of my apartment. He was very quick in his assessment of the issue and went over the cost with me and the potential for additional cost if the clog was longer than 25 feet. I thought the quote for snaking the pipe was reasonable and I agreed with the quote and he started to snake the drain immediately. The work was quick and the plumber cleaned up after all the work.
I am very satisfied with Professor Plumb and would recommend them to anyone with plumbing issues. Hopefully I won't have anymore plumbing issues, but if I do I will definitely call Professor Plumb.
Aileen F.
12/06/2019 12:00:00 SA
We called them because our bathtub leaked. They were very professional and actually gave us tips in our free estimate for how to do the work on our own for much less than their estimate! They have integrity and honesty - qualities that are rare to find these days.
Great guy and did a great job replacing the water heater. I've recommended him multiple times. If I ever have need of a plumber in the future professor plumb will be my first call
I just had an estimate done. I'm sorry I didn't have the same experience as the rest of you. He came on time but gave me an estimate for $2451. He was going to charge $600 to run 40 ft pax ( I had 50 ft copper on hand) when it costs $30. Said I needed 1/2 when it only needed 1/4 pipe. I ended up getting the job done for $600. I felt he pushing the knowledge of an older female, or just to see how gullible I would be.
Damian F.
03/10/2021 12:00:00 SA
Shower water was not hot enough. Blue quickly found the problem and fixed it. Awesome customer service! Amanda followed up to confirm the appointment and sent a 30 minute notice. The initial 2 hour appointment window was also helpful. Blue arrived on time and was very friendly and helpful. Highly recommended!
Timely, pleasant, thorough and fair. We suspected we had a hot water leak, since our gas and water bills have been off the charts. We called based on their yelp rating and they came out the next day. We were late meeting them, and Brian waited politely for us to get home. He was very knowledgeable and clearly has extensive experience checking for and repairing leaks. He ran a bunch of tests and confirmed we did not have a leak, then insisted on not charging what they had already quoted us for the diagnostic.
We've had trouble finding good contractors but it's nice to know at least there is a plumber who we can rely on in the future.
Big D.
02/11/2020 12:00:00 SA
Had a technician B.W. Initials come and install new bathtub and stand up shower fixtures. Quoted a price and had to make two trips to the store to make it work properly. Didn't uncharge for the trips to the store, ended up buying the same thing I had but the package for everything needed was $80 and didn't charge us to for it. Stayed with the original quote. Didn't take the new ones we ordered, said to return it to recoup your money. That is incredible service you never see anymore. If needed again will 100% use this company. Extremely professional and knowledgeable. If you need a plumber for changing out 40 year old fixtures to keep the retro look and they can find what you want. You'll get it and it works perfectly. B.W. Thank you! Man of his word!
I was very impressed with the service provided by Professor Plumb! Impeccable service from the initial phone call to the final repair.
When I first inquired about service, I spoke with Amber. She advised that I would receive a call approximately 30-35 minutes prior to my appointment. This was really beneficial, as it allowed me to provide flexibility with my work schedule.
My initial appointment was awesome. The plumber (Blue) arrived on time and was very knowledgable. He was personable, wanted to help, and truly cared about helping others. He provided an estimate at no charge, recommended name brands to consider, and wanted to schedule with me before leaving to make sure my issue was resolved prior to Thanksgiving.
Blue arrived again today on time. He made the repair, fielded additional questions, and even addressed a separate issue. Blue is a great individual. I highly recommend this company for any plumbing issues.
I can not recommend this plumber highly enough. After calling at least 10 plumbers to come out to check out the extensive work my house needed (basically my entire gas system needed to be replaced) Professor Plumb was by far the best option. Their responsiveness, professionalism, and effectiveness in getting the job done were unmatched by any of the other plumbers who I have talked to, or who I have worked with before. They made certain that I was 100% satisfied with the job and even came back to answer some questions and fix some stuff that I'm not confident wasn't the last plumber who broke. If I have any issues in the future they will be the first people I call.
Daniel B.
01/04/2017 12:00:00 SA
I have called Professor Plumb for several plumbing emergencies (slab leaks). I will never call another plumber again! Mr. Roach is skilled, thorough, prompt and courteous. I met Mr. Watson once and he was excellent as well.
I ask a lot of questions when I get any kind of service done. Mr. Roach was more than willing to answer my questions and provide me with best and worst case scenarios along the way. I received one other quote for my repair and Professor Plumb was much better.
Save yourself time and stress and go with Professor Plumb
Great service and fair pricing. We are very happy with Professor Plumb! They came out to our house within 30 minutes of us calling and were kind and professional and able to solve our problem.
Professor Plumb repaired a slab leak for me and did an amazing job. They were responsive to my calls and did a quick and complete job with the repair. I had dreaded having the work done because I didn't know what to expect, but with Jeff running the job at my house, everything went smoothly and much better than I could have imagined.
I was impressed with Jeff and Brian, and will use them for any future plumbing needs.
Excellent!
I highly recommend them!
They were great, courteous, accommodating and on time. The fix was minor so they didn't charge us a dime. I love that kind of honesty. We will use Professor Plumb ever time now.
MJ N.
06/02/2020 12:00:00 SA
The owner, Blue, was quick to respond on yelp and based on their reviews I hired them. Brian came by my house this morning and took a look at my tankless water heater which had a small leak from the cold water valve. He gave me an honest assessment and gave me a fair price for the repair. He also looked at our bathroom sink because the faucet had low water pressure. He was able to repair the aerator and the water pressure was great. He didn't charge me for the assessment or the repair he did on the sink. He is a stand up guy. I highly recommend them for any plumbing issues.
Do NOT! use anyone but Blue Watson and Professor Plumb!! I have had to use them twice this year (once in April 2016 and again, today, Oct. 2016) and both times Mr. Watson has been professional, nice, and thorough. He has given step by step on everything he did, what he needed to do and why.
And, of course, I will always support a fellow Veteran!!
This old house of mine will need more repairs eventually and I already know who I will call and who I trust!!
Thank you Professor Plumb!!
Robert C.
12/01/2015 12:00:00 SA
The faucet valves to my washer had corroded over time and would not close. Professor Plumb was able to fit my appointment in at the last minute. The job done was perfect. He replaced the valves, added an access panel to the wall were the pipes were located and cleaned up the laundry room floor nicer than it was when he arrived. He even ran a leak check and test for me once done.
Great service, Very reasonable price, I am very happy with the service. I will most likely replace a water heater within the next few months. Professor Plumb will get the call.
cheers,
Another great experience with Blue and Professor Plumb!
The gas line to my mother's house corroded and filled with water just days before Christmas. With the city inspector office closing and well-below freezing temps coming, Blue, his partner Brian, and their team came out and fixed it all before the inspectors left and we were able to have a warm home and cook over the holiday!
The quality of work, Blue's honesty and professional courtesy, and their concern for our needs are phenomenal. They went above and beyond to fix the issues and didn't nickel-and-dime us when unexpected issues cropped up. We trust them completely and will ALWAYS call them for any plumbing needs we have.
Blue is amazing! He quickly came to our aid after our main line clogged. Definitely not a fun problem to have, but Blue made the process as pain-free as possible. He's not the type of person who will pressure you into a service. After unclogging our line, he thoroughly explained the next steps in an honest manner. He even came out later in order to answer some questions about our line, free of charge. I can't thank Blue enough!
I had a very minor plumbing issue. Owner came out himself. Explained what he did as far as testing and why he tested. He was professional, didnt speak over us. He listened. Fixed and was on his way. VERY HONEST. This was an awesome experience I must say - highly recommend!!!
I was impressed with how Blue at the company handled my leaking kitchen sink. He was up front with cost and gave me all my options with out pushing. Customer service was excellent I will be calling them for any additional services.
My water main recently broke and after calling a few places for estimates I decided to use Professor Plumb.
It was immediately apparent that they really know about pipes and plumbing which was what set them apart and swayed me to choose them.
They are easy to reach, arrive on time and their work is very well done and completed on time. They even made sure I wouldn't be without water during the repairs. Professional on all levels.
I'll be using them for all my plumbing needs in the future and will highly recommend them to anyone seeking a reliable and keep knowledgeable plumbing company.
Blue Watson and the team at Professor Plumb are INCREDIBLE! The level of courtesy, professionalism, communication, cost-efficiency and timeliness was spot-on. Their customer service is beyond excellent. We are customers for life!
Justin S.
11/01/2019 12:00:00 SA
We had a leaky shower head which another plumbing company was unable to fix after spending several hours on it. I decided to call Professor Plumb based on the online reviews and from the minute Blue came over I knew I made the right decision. He was professional, reasonably priced and all around a nice person! Between Blue and his partner Brian, they were able to get everything fixed and it didn't take hours or cost me $$$. I highly recommend Professor Plumb for any plumbing issues you may have!
Great job not only did he arrive when he promised he completed the job on schedule and at the quoted price - another plumber gave us a quote that was double the price that Professor Plumb gave us - he was very professional will use him again and and added bonus -he is a Veteran
Deb T.
08/11/2019 12:00:00 SA
I have used Professor plumb, Blu, for water heater installations, faucets, toilets etc. The service and price are top notch. Honest with integrity. Didn't know this existed anymore. thank you, the Tuckers.
Brian T.
10/06/2019 12:00:00 SA
Blue was courteous, polite and took the time to explain exactly what was causing our problem and how to prevent it. Excellent service.
Great plumbing experience!
I had a broken valve outside....Professor Plumb diagnosed the problem over the phone and gave me an upfront price. Was completely open and honest on their pricing and services. They then came out quickly and fixed the problem...at a LOWER PRICE! These are good honest people and are one of the few that are not trying to take advantage of people. Very prompt and professional!
Call these guys! Look no further
Craig P.
06/03/2017 12:00:00 SA
Excellent plumbers who clean up well and serve with smiles. Shoe covers and they try to do the least expensive fixes first before doing more.
Jose F.
12/07/2016 12:00:00 SA
I am rating them for inflexibility, and not for quality of work. I called them on a Tuesday and they offer me an appointment for Wednesday fro 2-4. I said I could get out of work at 3 and asked if they could change the time window. They said they couldn't, so I went with it. On Wednesday, they call me at 12:20 saying they are on their way. I told the receptionist that my appointment was from 2-4. She asked me if I wanted to reschedule and I reminded her that my appointment was not at 12:20. She finally agreed on sending the plumber at the agreed time, but they came right at 2 knowing, it was hard for me to be home before 3. After I communicated they said they dispatched the plumber to another job and that they did not have anything until the next week. It doesn't seem to me that they care much about doing business if the can't work with their clients schedules.
Amazing service. We had a leaky shower faucet, and Blue Watson showed up within a few hours of our reaching out and fixed it. Super nice guy who left our house cleaner than when he arrived.
Abby A.
05/08/2016 12:00:00 SA
All it says is how great your emergency services are and I just called and was told the earliest they could help me was TUESDAY. Seriously? I told her we can't use the toilets without the water pouring into my backyard. Very helpful. Thanks for nothing. I would not recommend calling these folks if you have an emergency.
Jamie M.
10/02/2017 12:00:00 SA
I had a drainage problem with the bathroom sinks and contacted Professor Plumb.
They returned my message in a very timely manner. Jeff (technician) arrived on time and was very professional and knowledgeable. I felt like he was being completely honest and reasonable with his work and would definitely use them again
Rob B.
04/07/2017 12:00:00 SA
These folks are great. My new go to plumber. Clean. Courteous. Professional. Worked late on a Friday night. Huzzah to Professor Plumb. Great name too.
I love Professor Plumb!! They are fantastic and have taken the time to teach me so much about prevention and simple ways to prevent bigger problems down the line.
Clint S.
02/06/2018 12:00:00 SA
After doing my research online for a different plumber in the Dallas area after already working with 2 previous plumbers on the same troublesome toilet... I decided to give Professor Plumb a call shortly after 8 am today. I spoke to Amanda who was extremely polite and professional. Amanda had the service team to my house by 9 am! They inspected and gave me my free quote on site. I moved forward with replacing my toilet. The quote was very competitive with what I see in the market, so pricing is fair as I saw it at that point. They left and returned promptly with my new toilet to be installed. Installation and removal of old toilet... all done, cleanly and professionally before lunch. The entire team was a pleasure to work with and in that made the value of their work that much better. So nice to have a to-do list such as replacing a toilet handled in a matter of hours from my initial call for info same day. Highly recommend these guys. Thank you
Chris C.
09/07/2016 12:00:00 SA
Professor Plumb offers a fantastic plumbing service.
I recently purchased a home and had a major pipe going upstairs that was smaller in diameter than regulation. This caused the hot-water valve upstairs to receive extremely low water pressure to the point that the washing machine wouldn't fall over to the next cycle because of it's 6 minute 'time-out' period.
After exhausting all efforts to identify this issue outside of the walls, Blue was able to come in and do just that in a minimally invasive fashion. He cut a small hole in the drywall under the washing machine valve box (upstairs above kitchen) and a small hole in the corner of the kitchen ceiling. With these, he was able to fix the entire water pressure issue. Though it seemed like a huge effort, the end result was fantastic and I couldn't be happier with Blue's professionalism and logical, articulated explanations of why there was an issue and why his solution was going to fix that issue.
Thanks Blue for all your help in resolving this. I can rest easy knowing it was fixed properly.
Chris
Jennifer S.
07/12/2019 12:00:00 SA
Best experience with a plumber ever. I had a leak under the house and needed it repaired ASAP so a foundation company could come repair my foundation. I filled out a contact form on their site (as well as several other companies) and they responded quickly and set an appointment for the following day. Blue came out and outlined my options to prepare me for worst case, and I ended up paying way less than I expected and way less than I would have paid with another company. I cannot recommend this company enough. Not only was Blue friendly and professional, both he and Amber worked to accommodate my communication needs due to my being deaf. A++!
I had a leak at my water meter. The city of Dallas dragged their feet to come look at it. Once they finally did it was determined that it was on my side. Of course they came on a Saturday and made the leak worse than it was. I had to scramble to find a plumber to fix the leak because I was heading out of town on Sunday. Professor Plumb saved the day. He was great. Showed up on time on A Sunday! Gave me my quote right when he arrived and was done within a couple of hours. I was able to leave for my trip on time. So grateful!
As a life-long DIY guy I seriously considered replacing and moving my own water heater; my now very bad back and the Dallas Code requirement for a permit (meaning a licensed plumber) said NO!
My lowboy water heater, located under the stairs to the garage, wasn't supplying enough hot water for two morning showers. To increase capacity required a move 6 feet to the other side of the plumbing wall and into the garage.
I purchased a Rheem Platinum 50 gallon from HomeDepot and thought I'd use their plumbing service, advertised at $298 for installation. A total non-starter! Only the most basic replacement job of a same-size heater in the same location using the existing plumbing is possible for that price. Everything else is extra cost at same-day emergency rates.
Not being in an emergency I took my time. Professor Plumb I found through their excellent Yelp reviews. Other plumbers I sourced through Home Advisor and similar sites. This part was disappointing experience in that pricing varied wildly, and as a group, they were either ignorant of the Dallas Plumbing Code (I've read it) or were being deliberately misleading to run up my bill.
Professor Plumb was great right from the start. Clearly they've read the plumbing code and I was comfortable that they were straightforward, honest people. Blue spoke with me on the phone and organized my job. His partner Brian actually did the work. Both were knowledgeable, polite and transparent about their pricing.
Professor Plumb charged a standard, all-inclusive fee of $648 for my water heater installation. Quotes from others were as high as $1,200.
The work was done efficiently, properly and was completed at a fair price by Professor Plumb. I will certainly be using them again. And I recommend them to you.
BTW, after engaging them to do the job I found that I could have purchased the same Rheem heater through them instead of HomeDepot and at exactly the same price. Now that I know them that's exactly what I would do.
Steven D.
08/12/2015 12:00:00 SA
I called this company this morning after receiving some bad advice from Home Depot about an odor under my kitchen sink. The plumber told me what to do over the phone and was super nice. It was simple enough to do myself so I didn't have to pay for a plumber to actually handle it.
Michael H.
08/02/2016 12:00:00 SA
My sewage drain collapsed on July 3rd. Professor Plumb gave me a call that day and sent me to the top of the list since we had no way to drain our sewage. They did an excellent job, and got us back into our house in two days.
I had a leaky kitchen faucet and contacted Professor Plumb. The guys came out and told me that it was a simple fix, which it was, and that there would be no charge. I was already happy with Professor Plumb but this kind of honesty and integrity is so rare these days that these two gentlemen and Professor Plumb deserve the highest praise. When I have to replace my kitchen faucet, there is only one choice for me and that is Professor Plumb!
Blue was amazing. He was very professional, and very honest. He explains everything he does, he does great work, and him and his team are truly amazing and were able to help us out in an incredibly timely manner. If you are looking for a plumber, give Blue a call. He's a life saver. Thank you guys!!!!!
Wonderful experience with Blue and Professor Plumb, after having a very dishonest experience with one of Classic Plumbing's workers. Excellent service, done with integrity and professionalism. Gave me the estimate before beginning work and office called when he was 30 minutes out from our house.
Highly recommend! Will be using them for all our plumbing needs!
Professor Plumb definitely provided 5-star service! I needed a new hot water heater and Professor Plumb came to the rescue. He provided very prompt service at a fair price. I wan't here during the service, but from looking at the work, it's obvious he really knows what he is doing and puts the customer first! He also called me this evening with a follow-up call to be certain that I was happy with the work. The cost of the job came out slightly higher than quoted, but he gave me a discount to get back to the original cost. He also added a flood protection system with an auto-shutoff for a very fair price. He was on time, reliable, and really took the time to do the job right. I highly recommend Professor Plumb for any of your plumbing needs!
GM K.
08/04/2014 12:00:00 SA
These plumbers are the best. I cannot express how thankful I was when a call for an estimate resulted in the plumber helping me find ways to solve the problem myself. When it was clear that I couldn't, I called them back. My problem was fixed by an honest, hard-working, professional man who fixed my leak perfectly! I'm also thankful that I didn't have to sell an organ to get exceptional service and workmanship. Thank you, Blue and Brian!
They were totally honest, best priced, professional, informative, and always on time. You simply cannot get a better plumber.
Theses guys are great. I am investor that flips houses I have used Bryan 3-4 of my houses. Great work , great prices and 100% guarantee. Very trust worthily people. We do business again. Thanks
Based solely on Yelp reviews, we decided to give this plumber a try. We were having some indications that we might have a leak. I was expecting to have to pay someone a fee for coming out and looking, plus a fee to fix the problem. Professor Plumb came out, climbed in our tiny crawl space and told us that everything looked fine. Most plumbers probably would have found something that needed to be fixed. This one though was honest and trustworthy. Then, he told us that he wasn't going to charge us! (Don't expect the same results, but you can expect honesty, integrity and professionalism.) Highly, highly recommend!
debbie d.
02/12/2017 12:00:00 SA
I love Professor Plumb !! Blue and his helper were punctual, courteous and informative. This is the kind of business I want to always deal,with. I had questions about the new house I had just purchased and he was patient and answered all my questions. Great service and lots of experience !!
Well I chose this plumber based on the 5-star reviews here. So they pulled a no show after scheduling me today. Love it when I rearrange my day to leave work and hang out for my 2-hour window only to call and find sorry, you are not in our schedule...really? I need a minus star here to rate them a huge thumbs down. I'll find another plumber but I am starting to think Yelp is rigged.
Sam C.
05/03/2016 12:00:00 SA
Very, very, very thankful to have found Professor Plumb via Yelp. Coming from out of town, I didn't really have anyone I could ask for recommendations for an honest plumber. So before committing to a plumber, I had shopped around and received a few quotes for a new water heater. One company (which I won't name) came out and quoted me at a price for which I believed was just a tad higher than what I expected in my book, and that was fine..but keep in mind they also wanted to charge and additional 1/2 hourly rate it would've taken to complete the installation (~2 hours). I also pointed out a few other areas of the home I was concerned about which were coming from the attic, but was told that it would be an additional $200 just to peak into the access panel due to it being difficult to get into. $200..? Are you kidding me? I then proceeded to inform him that I'd just do it myself, and if there was an issue I noticed I would then call him back.
Here come's Professor Plumb the next day where Amber, their office rep is always up to date on informing you on the ETA of their arrival. The co-owner, Blue had arrived within the time frame agreed upon. He took a look at everything mentioned above and proceeded to provide a flat fee, final quote for the water heater and installation for less than HALF the price of the company's quote mentioned above - AND without any 1/2 hourly or hourly charges for installation. I even asked him if he wanted to take a look at the quote I received BEFORE he provided me with one so that I could give him the opportunity to beat it. However, he informed me that he wouldn't need to since he knew he'd be able to beat it regardless. Talk about being honest.
The water heater had to be ordered and Blue was able to deliver and install it the next day in about 1.5 hours. He also took the courtesy of taking a ladder up to the second floor to take a look in the attic (free of charge) and informed me that there were no issues. What also surprised me was that he asked if he could fix my toilet downstairs as the flapper needed to be replaced. Who does that??
Suffice it to say, Blue and his company Professor Plumb is one of the most honest, fair, and customer service friendly people you will ever meet in this industry. Blue will be sure to let you know that although they won't always be the cheapest, they'll always do their best to give their customers the most honest and fair deal they can provide. Hands down, Professor Plumb will be my go to guy for ANY plumbing services going forward.
Word of advice: if you'd like to save some time just trust Blue and his team to treat you with integrity, care, and respect with extremely fair pricing.
If you need an honest, efficient, quality and fair plumber, call prof plumb. I am in the home improvement industry, and rarely will recommend service guys.. Prof plumb is worth it. Has handled many odd ball plumbing jobs at our home in north Allen.
We received great service. Blue wanted to make sure we understood all costs up front and was very patient in explaining possible scenarios for our gas leak. He figured out our problem and worked hard to minimize our costs. We appreciate his integrity and work ethic. We would highly recommend them.
Ali B.
04/07/2015 12:00:00 SA
I read tons of reviews on Yelp, but never write them - until now. Professor Plumb is the real deal. We had an issue where our tub was backing up and the toilet would not flush, a nightmare, especially when you have only one bathroom. My hero of a husband had given a valiant effort, snaking the pipes and even climbing on the roof to try and repair the problem. However, it was Blue and Professor Plumb to the rescue. He walked my husband through the repair process, gave us several tips on how to reduce the possible recurrence of the problem (buying a new toilet, changing toilet paper, etc) and gave us an incredibly fair quote for the pipes that we'll need to replace. Needless to say, his refreshing honesty and the overall experience have made us customers for life. A sincere thank you to Blue!
Great experience with Brian and Blue at Professor Plumb! I moved to Texas with my gas dryer and the home I moved into was only setup for an electric dryer. I quoted the job with 3 different plumbers and Professor Plumb came in with the best price and best reviews. Brian was able to setup the gas line on a Thursday, the city inspector came on Friday and green tagged the job and Brian came back Friday afternoon and finished the job. I had my dryer working by that evening. They also have great communication by calling ahead to let you know they are coming and they show up when they say they are going to arrive. These guys are great and I would recommend them to anyone.
We've found a plumber! Blue came out today to install a new kitchen faucet. He was on time, neat, and knew exactly what he was doing. His pricing was more than fair. Would recommend Professor Plumb to anyone looking for a professional, responsive and fairly priced plumber.
Shari M.
07/03/2014 12:00:00 SA
The guys are great! We did a full kitchen and master bath remodel on our new house. This company was referred to us by a friend. From the time they came to do the bid to the very end (6 weeks later!!) They were great! They had to make many trips to our house as we moved some plumbing and had to replace some things. They were always willing to work me in on short notice, and always showed up and on time to the pre-planned work days! We had some pretty tough work, especially in the bathroom (adding shower lines and rough in for specialty tub and faucets), they did a fantastic job and even cleaned up after themselves everyday!! They communicated with me about every detail (they seem small, but if the tub is off centered by 1 I would notice!) They worked with my over obsession with everything having to be just perfect....and they actually seemed to understand why I was so concerned about all of the finishes being a certain way!
One thing Angie's list does that I like is the amount spent...we spent about $4000.00 (to let you know we had quite a bit of work...)
I would recommend Professor Plumb to ANY ONE!!! For everything from a clogged toilet to jack hammering concrete, these guys really did a great job for me!!
This company is amazing. Blue came out to my house on a Sunday, and not only did he not charge over-time rates like many companies do, he didn't even charge a service call fee! He was very upfront and honest, and his prices are very reasonable. He took the time to go over all of the options and possible scenarios with me, and he even suggested that I take the time to call other companies to get quotes before deciding to go with him. He's a no pressure, straight-forward kind of guy. This will be my go-to plumber from now on.
Matthew M.
11/10/2015 12:00:00 SA
Came out to my house on a Sunday and Blue did a great job. Didn't charge me an arm and leg with it being the weekend. Most other places wanted more than I was charged just to show up on the weekend. I will definitely use them again.
Kidus Y.
11/03/2015 12:00:00 SA
Absolutely horrible, took off from work for an appointment with their plumber and did not show up. They claim their scheduling system did not work. Very disappointed.
Blue from Professor Plumb came out to snake a clogged drain pipe. He came on time, was professional and courteous, and got the job done. The price was as quoted on the phone. He gave advice on how I could do the work myself in the future, which I appreciated. Highly recommended.
We were very pleased with Professor Plumb. He was available exactly when we wanted him, his price was very competitive to install two water heaters (he was the lowest of three I called), he was friendly, did a great installation, took the old ones away. There is nothing negative I could say about his work. His associate was friendly and courteous as well. While here, he looked at our lawn sprinkler system which had an issue, and helped with the repair of that with no charge. We would definitely hire again for any plumbing need.
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