Best Businesses in Pennsylvania

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

Your plumber, Shawn, was courteous and took the time to answer all of my questions (he definitely didn't get annoyed like my husband would have!). The work was completed with the utmost of care and I really appreciated the fact that he double checked that everything was working a couple of times.

You have just gained a new lifelong customer and I will be singing your praises to all of my neighbors.

Thank you for a job well done.

Simply the best. We had a problem with our plumbing that other plumbers couldn't fix. Experience really does matter. They fixed it quickly and we couldn't be happier. Highly recommend.

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

My hot water heater sprang a leak right before New Year's Eve day, and I called Mark Wallace of Wallace Plumbing  & Heating for assistance.  Mark promptly returned my call, collected needed information, provided a reasonable quote for service, and proceeded to immediately order the replacement unit to be shipped to the distributor.  Speaking to Mark on the phone multiple times--as he always returned my calls very quickly--convinced me he is very experienced and knowledgeable.

His crew arrived with the new water heater which they installed in an efficient manner, and my inspection of their work revealed neat, clean connections.  The new unit was fired up and worked perfectly.  Mark handed me the Use & Care Manual for this water heater--something many contractors do not perform--and his crew left the area clean and spotless.

Overall, the service provided by Wallace Plumbing & Heating was superb, and reflects a degree of precision and meticulousness that is unfortunately uncommon on the part of many service providers.  I will continue to utilize Wallace Plumbing & Heating for all my plumbing needs, and will refer Wallace Plumbing & Heating to my family members and friends as well.

Water was spewing out of my bathroom and flooding into the basement last night.  I got it turned off and called Matt who was out here by this afternoon.  Fast service, no upselling, just a good guy with great work!  Completely recommend!

These guys are great reliable and reasonable
Matt sure know his stuff.
He has 2 employees that take their time to produce a perfect outcome

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I called Roger Ross Plumbing at the recommendation of a neighbor.  The Patriarch has his own bathroom next to his bedroom, this is good because at almost 87 years of age and with declining mobility, he needs this. Dad's toilet had been clogging on and off, and we decided it was time for a professional.  

Plumber came out on Friday, two days ago,  and fixed the toilet.  This morning it clogs again, and we can't get it unclogged.  We called and had to leave a message. I explained what happened and that they were just here.  

I get a text back from Marina, and, well, see the screenshots.  The earliest they say they can come back is this THURSDAY 4/15 and no, I can't speak to anyone until tomorrow about this.  

This is completely unacceptable and terrible service.  It would be one thing if they hadn't JUST BEEN HERE to fix this exact problem.  

Don't use them.  Anyone who would think it's just fine to leave a mobility challenged senior citizen with a waste filled toilet for four days that they just fixed should not be in business.

Master plumber stopped by to look at a job that I had to possibly relocate the sewer drain and piping in the basement.  He totally freaked out and said he never heard if such a thing and wouldn't  do the job. Mind you, Roto Rotar said they could do this job and guarantee it. On top  of that....Guarantee  Plumbing  charged $95 for their visit- and didn't  even  provide an estimate.

Our experience was poor.  The last-ditch repair Nichols made to our aging oil burner was unsuccessful, and though it is understandable that not every $500+ repair yields good results, what really disappointed us was Nichols' refusal to speak to our home warranty company about the repair.  Nichols was aware that the repair was covered by our home warranty, and that it was based on the home warranty company authorizing the repair that we agreed to have it done, but when the home warranty company had questions, no one from Nichols would speak to them.  I called Nichols several times asking them to return the warranty company's calls, but it never happened.  On one occasion, the receptionist was quite snippy with me for bothering them.  All I wanted was for someone to have a five minute conversation explaining the repair so that I'd get the $500+ I had coming to me, but apparently, this was too much trouble.

Again, they knew that we were only willing to risk money on repairing the old system because of our home warranty, but they just took our money and ran after making the unsuccessful repair.

I would not use Nichols again.

Use at your own peril as apparently flooding your basement is considered business as usual to them! Hired a plumber from this service yesterday morning to disconnect a washing machine & to replace an expansion tank on my water heater in my basement. The plumber switched out the expansion tank and this change resulted in my water heater FLOODING my basement the SAME DAY. My husband went into our basement to retrieve something and noticed the water spewing out of the release valve and rapidly encroaching towards the finished portion of our basement. My husband and I had to frantically shop vac an inch of standing water out of our basement and called their emergency service. The plumber on call came out and noted that he thought the work done by the first plumber was faulty. Masciantonio is now denying this claim, and they won't even reimburse us for this service as they said no lasting harm was done via pictures submitted AFTER we removed the water with buckets and our shop vac. The owner's refusal to admit fault and pay us back for this shoddy service and the inconvenience & stress is a reflection of their poor work quality and management. Apparently they claimed this can just happen, but I want to know why charge for a service with the confidence it can be performed competently when your people can clearly not?

I want to thank Graham from Wolfschmidt's for taking the time to resolve a problem with our AC unit that another HVAC person from less than a year ago and a home inspector from 15 months ago missed.  Our AC unit is in the attic so not so easy to access but both of the other paid professionals should have easily discovered the problem.  Graham was extremely professional and Wolfschmidt is fortunate to have this talented young man in their employ.

Good if you have money to burn.

For my Boiler/Hot water heater:
Option A-  they recommended REPLACEMENT for a 10 yo system LOL
Option B - $3400 in parts and labor- and they did not want to discuss the parts/labor breakdown of the line items.

I fixed myself in 1 hr for $70 in parts.

Horizon even specified an air bleed process for $1200 - which my system does automatically.

They couldn't even get their quote correct - written estimate was $1200 lower than tech's correct verbal quote.  5 calls later, I still don't have the corrected in writing.

This company was doing cement and plumbing work for my neighbor. And like most contractors, made a mess and were inconsiderate of the neighborhood. That aside, I was planning to call them to do some work for my house until I discovered that the son of the company owner helped himself to my garden hose which is two houses down. He dragged my hose through cement, mud and muck, borrowed it without asking and then had the gall to toss it back without winding it back on the spigot. Disrespectful and rude. When I confronted the son his reply was it was an emergency.  He left sand and grit on my sidewalk and curb.

Folks, I'm not sure if you want to hire a company whose owner helps himself to other people's belongings.

Incompetent or dishonest, I'm not sure which! Last week we had a Horizon technician come for a service call on our heater. Technician never wore gloves or greatly touted booties!  He initially wore a mask but removed it after a short time and proceeded to walk through our living area without it!  I had to ask him to put it back on!  At end of service call he relayed we needed a very expensive replacement of our secondary heat exchanger ($3,800)!  When my husband and I replied that the unit was only 6 years old and we would check our warranty, he stated that would only lower the cost 25%.  We asked if that meant that the labor would be around $3,000 and he replied yes, that it was a difficult fix.  His patronizing comments about how we don't need to feel guilty that we had done something that caused the problem and the very expensive cost, caused us to be wary.  We paid another local company to come and check the heater.  That technician found nothing wrong with the secondary heat exchanger!  It was a much simpler problem! He explained  what was wrong and showed us on the heater.  Cost from second company was only $187.  Again... Incompetent or dishonest? I don't know which, but neither is acceptable!

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.

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