Foust Plumbing & Heating

They came to our house prompt and on time but most importantly, the repairman, Logan, was knowledgeable, clear, concise, and actually polite and pleasurable to talk to!  I've not had a repairman as nice and efficient as this guy was!  Amazing!  AND.....he didn't have a plumber's butt and he had all his teeth!  Lol.

Seriously as painful as any service call can be, this was a great experience for a change.

I left six messages and they don't return calls anymore. They have always been prompt and given great service in the past seven years. Over six weeks ago one of the owners named ( Chris) came out to the house to evaluate a new shit off valve for the main water. He advised me to contact Marysville Water company to make sure it isn't a lead pipe going into the water line. I got back to them and advised them it was copper. Marysville water company came out again last week and checked it out and said it will just require a new elbow and a ball valve for shut-off. If Foust doesn't want to do the little job , I would like them to call me and just ach knowledge me. Six messages is unacceptable. I will go with another plumbing company.

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

I've used Foust Plumbing twice now. Both times I received excellent service! The plumbers were nice, courteous, and didn't try to talk me into unnecessary repairs. The first guy actually fixed a second shower for free! The second guy could have easily told me that I needed to have a hole cut into the wall to fix a leaking shower faucet, but instead found a way to fix it without damaging the wall. I will totally call them again and recommend them to friends.

My wife and I moved to Plain City in June and needed a plumber for a water heater leak. We like to use local companies when possible and found Foust. We called and got an appointment setup the following business day and our issue was a non-emergency. David was the technician that came to the house the following day and he did a great job throughout the day and went from leak inspection to installed & fully functional water heater the same day. I recommend Foust - they did a great job for us.