Best Businesses in Charlotte, NC

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Josh Strange from T smith Plumbing came out on a Sunday night to fix a simple water leak. I had explained my home warranty company would be paying for most of this job so I guess he wanted to take  advantage.
He informed me my sewer line had busted and two water line T's were leaking. He left to get supplies and came back with a few pipes and two water line T's (very low material cost) and had it fixed in almost under 1 hour and charged me $1,442!!!!! What a joke.
I asked him for a receipt and his excuse was I don't have a receipt book in this van again what a joke.
He also left all of his mess under my house for over a month and I have pictures to prove it. I was also charged the 3% credit card charge the merchant ( T smith) is supposed to pay. I had been charged for this without being informed before hand. I was not informed of any extra charge for it being Sunday or any of that nonsense. I had to wait  around a week for an itemized receipt which was dropped off in my screen door and was the same simple invoice I already had in email which was not itemized and which was not good enough for my home warranty company to reimburse me anything.... He also got on the phone with my home warranty company and spouted some Illegally plumbed sewer line is why it failed they now will not help me pay this outrageous $1,442 bill for less than 1hr of work. I was contacted by Tony the owner the day after who had no excuse for how much I was charged and said Ya don't pay a mechanic for labor... you pay him to know where to knock... mind you I work in construction and no one that's an honest man would charge me $1,442 for 1hr of work 2-3 sticks of pipe and two water T's and LEAVE THE MESS UNDER MY HOUSE. Long story short I tried getting into contact with Tony after I found out the mess was not cleaned up and I was over charged because I had 3 contractors come out for 2nd and 3rd opinions. I tried for like 4-6 days to contact the owner while getting the run around and I don't have time for games so I disputed the charge and my credit card company ruled in my favor after over a month with no contact from them. The mess is still here and the case was ruled in my favor as of March 2nd and they were told to contact my credit card company with paperwork to dispute it if they would like to... Here it is March 11th and he showed up at my house unwarranted and without notice to Talk even though the case is closed and in my favor March 2nd. I was 2 minutes from my house on the way home with dinner when I was notified of this nonsense.  I got home and he was gone so I called him and of course over a month after leaving the mess..  says he will gladly come clean it up and give me an itemized receipt and I said that's fine but I'm not paying $1,442 of unexplainable high charges for 1hr of work and you left a mess for over a month and caused my home warranty to not help pay and you also have no business showing up here without notifying me first. He then decided to try an bs his way out and say I usually charge for clean up i bet you do ya damn crook. My boss has been sick for months was the excuse I got for not getting back with me.....lol right.... He then tries to intimidate me with if we can't  be adults and work this out I'll see you in court. Alright buddy , Needless to say I contacted the ‍police‍ and made a report of this unwarranted VERY unprofessional trip to my house without my permission,  He then says he didn't go under my house but yet my brick was moved from it's location I left it in so I would know if they came back when I was gone.
I DO NOT RECCOMEND THIS COMPANY!
I guess I'll be paying someone to clean up this mess what a joke. Make sure you guys get this bs in writing because they aren't very friendly, honest, professional or reasonable. I was willing to fix this if I would have been contacted in a professional manner but now..... See you in Court buddy.‍

Worked with Giles and my HOA today. They were able to find an issue NO ONE ELSE could. Giles has a new lifetime customer after today. Five stars!

Dean is a criminal. I used to work for him in the past and he refused to pay me for the work I did for him and proceeded to threaten myself and my family. I had to file a police report again Dean since he was threatening violence towards my family. He also did some work for my clients and did a terrible job and left things unfinished. I am shocked that Yelp allows them to continue to use this page because he formed it under a false name. Do not do business with him. I have seen instances of him taking down payments and then walking from the job. He has had multiple plumbing businesses and just starts new ones once his page is closed down.

Lake Norman Plumber was assigned to install a water heater through Lowes. They were supposed to bring out the water heater and give me an estimate. They did not bring the water heater, so I set up a second opinion and picked up the water heater myself. After the second quote I decided to go with Lake Norman Plumber. I called them and set up a time on Monday January 4th, 2016. After 2 PM on the day of the install, I called them twice to ask about the progress. At 6:30 they called me and told me to set up the install time through Lowes. After over an hour on hold and having to call both Lowes and Lake Norman Plumber myself to get the process moving i finally have an install time this afternoon (Tuesday, January 5th, 2016). Spending 2 days away from work to have this water heater installed. They are unreliable on appointments and appear to screen phone calls so as not to deal with customers.

Called for estimate. They quoted me $1700 vs over plumbers between $300-$500. I was getting multiple quotes. A couple hundred $ difference is ok, but not a 4 times

DO. NOT. HIRE. (I would select ZERO stars if I could post without any stars being awarded.)

We used him to reattach our under-mount kitchen sink to the counter.  After several excuses about not showing for several scheduled appointments (should have been my first red flag!) he finally showed up to do the work.  

He charged us $700 dollars to reattach the sink.  The final charge was $300 over the original quoted price.  He charged $200 to clean the sink to install.  He requested a tip for his services and a YELP review.  

I hope you enjoy my review!  MY tip - DO NOT HIRE!

Six months later the sink has fallen off the counter.

I have called him for two months to come fix his work.  Literally left voice messages daily.  I have only been able to get him on the phone twice.  Both times he has indicated he will be at my house to fix his work on Friday.  He has yet to show up. His excuses for not showing up both times are truly comical.  

I can not stress enough... DO. NOT. HIRE!  This guy gives independent residential contractors a bad name.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

So I had a leak from upstairs and called HomeServe to report it. They sent out IRV Plumbing. The tech showed up and stated that they were not allowed to cut into the drywall where the leak was. IRV then sent out a company called Restopros. Their job was to prep my home for the HVAC guys. They came into my home during a rain storm and tracked in dirt, mud and dry-vac machines. They cut a hole in the drywall, ripped up carpet and remove the flooring in both bathrooms. I never heard from Restopro again. I home was left in shambles and no one returned my calls. My insurance agent even called to get an estimate and....nothing! I finally had to call IRV and ask what the hell was going on. IRV sent the same tech back only for him to say that my condensate line was running into the home instead of outside and the cost to re-route would be over $3000. I never agreed or disagreed with the amount but to this day never heard from either company again. I later found out that the line was clogged and happily paid someone to unclog the line. What's with all the runaround!!! Be open and honest with your customers. I wish I could convince HomeServe to remove you and Restopros as service providers.
Your customer service really SUCKS!!!  I will never use either company again!!!!!!!!!!

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