Best Businesses in Charlotte, NC

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Josh Strange from T smith Plumbing came out on a Sunday night to fix a simple water leak. I had explained my home warranty company would be paying for most of this job so I guess he wanted to take  advantage.
He informed me my sewer line had busted and two water line T's were leaking. He left to get supplies and came back with a few pipes and two water line T's (very low material cost) and had it fixed in almost under 1 hour and charged me $1,442!!!!! What a joke.
I asked him for a receipt and his excuse was I don't have a receipt book in this van again what a joke.
He also left all of his mess under my house for over a month and I have pictures to prove it. I was also charged the 3% credit card charge the merchant ( T smith) is supposed to pay. I had been charged for this without being informed before hand. I was not informed of any extra charge for it being Sunday or any of that nonsense. I had to wait  around a week for an itemized receipt which was dropped off in my screen door and was the same simple invoice I already had in email which was not itemized and which was not good enough for my home warranty company to reimburse me anything.... He also got on the phone with my home warranty company and spouted some Illegally plumbed sewer line is why it failed they now will not help me pay this outrageous $1,442 bill for less than 1hr of work. I was contacted by Tony the owner the day after who had no excuse for how much I was charged and said Ya don't pay a mechanic for labor... you pay him to know where to knock... mind you I work in construction and no one that's an honest man would charge me $1,442 for 1hr of work 2-3 sticks of pipe and two water T's and LEAVE THE MESS UNDER MY HOUSE. Long story short I tried getting into contact with Tony after I found out the mess was not cleaned up and I was over charged because I had 3 contractors come out for 2nd and 3rd opinions. I tried for like 4-6 days to contact the owner while getting the run around and I don't have time for games so I disputed the charge and my credit card company ruled in my favor after over a month with no contact from them. The mess is still here and the case was ruled in my favor as of March 2nd and they were told to contact my credit card company with paperwork to dispute it if they would like to... Here it is March 11th and he showed up at my house unwarranted and without notice to Talk even though the case is closed and in my favor March 2nd. I was 2 minutes from my house on the way home with dinner when I was notified of this nonsense.  I got home and he was gone so I called him and of course over a month after leaving the mess..  says he will gladly come clean it up and give me an itemized receipt and I said that's fine but I'm not paying $1,442 of unexplainable high charges for 1hr of work and you left a mess for over a month and caused my home warranty to not help pay and you also have no business showing up here without notifying me first. He then decided to try an bs his way out and say I usually charge for clean up i bet you do ya damn crook. My boss has been sick for months was the excuse I got for not getting back with me.....lol right.... He then tries to intimidate me with if we can't  be adults and work this out I'll see you in court. Alright buddy , Needless to say I contacted the ‍police‍ and made a report of this unwarranted VERY unprofessional trip to my house without my permission,  He then says he didn't go under my house but yet my brick was moved from it's location I left it in so I would know if they came back when I was gone.
I DO NOT RECCOMEND THIS COMPANY!
I guess I'll be paying someone to clean up this mess what a joke. Make sure you guys get this bs in writing because they aren't very friendly, honest, professional or reasonable. I was willing to fix this if I would have been contacted in a professional manner but now..... See you in Court buddy.‍

Excellent work!  Fast response and very fair pricing.  The plumbers that came out were great guys.  Very polite and worked fast.  I was also given a very fair price.  Will definitely call them again if needed!

I was referred to this guy by a home improvement website. He called me on October 28 and said he could come by that day for a free estimate. When he got there,  he gave me the quote to replace the faucet and asked for half the money up front. He left to go purchase the faucet and of course, he sent me a text that the faucet wasn't in stock and had to be ordered. I told him it was ok to order the faucet because he said it would be there either Monday or Tuesday. I asked him for a copy of the receipt but never got it. He told me to text him next week and he would work around my schedule. I texted him that Wednesday November 3 to let him know  I would be  available on Friday morning and he sent me a text stating that his partner had been murdered over the weekend and that he was dealing with it. I offered my condolences and told him if it would make it easier for him I would just go purchase a faucet that was in stock and he could come and install it but he said he would go to Lowes to see if the faucet had come in. Lowes usually sends an email whenever orders arrive so this further confirmed my suspicion that he probably never purchased it. So then I get a text from him Thursday 11/4 saying the faucet came in  and he would come by Friday morning  and when he was on his way, he'd send a text. So of course, Friday morning came and went and I never heard from him so I reached out that evening and asked for my money back.  He texts me back some excuse that he had to test for COVID and was wanting some answers before he came by or contacted me. I waited patiently a few more days and finally asked him again for my refund but he said he didn't have any money but would have it the next day, and of course the next day he still didn't send the money. If It will help someone else from being scammed, the guy I dealt with goes by Dean Burns and uses the company name Affordable Plumbing.

Did a great job getting back to me right away. Steven got the job done the same day and went over all the prices with me which I found very affordable. I'd recommend them them to anyone in the area!

Had these guys come out once to install a toilet. great job but a little more that we expected to pay but that was ok. had them come a second time for a basic bathroom sink install and they quoted 800.00 ended up doing the work in an hour myself with 12 dollars worth of parts. not sure if the owner is paying attention to the staff. that quote was at least 4 times more than the going rate in town.

Good luck with this company. I'm not sure what others are talking about when it comes to service received from this company. They have every excuse in the book when it comes to providing an estimate. You may want to question where the Good reviews come from.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

IRV scheduled with us three times canceled each time and tried to schedule for a 4th date.
These were all times and dates of THEIR choosing.
I chose not to be a fool and did not attempt to reschedule.
They seem to be extremely unreliable in understanding their own schedules and unable to responsibly keep appointments they have made.

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