Best Businesses in Charlotte, NC

I set up an appointment for 5 Star to come by Saturday morning at 8:00 am. I moved some things around to make sure I was home. He never showed. If you're not interested, just say so.

Very pleased with the end result and the professionalism of the electricians that came out. Prices were on par with basically everyone else but I just had a good feeling about them and it paid off. Highly recommend and will be calling them again in the future.

Ronnie was great to work with.  Had great prices and very knowledgeable and efficient. We would use them again.

Shawn and his team were ok to work with initially, but as time went on the quality of the work deteriorated and he was rude, disrespectful, and unprofessional. We had a dispute about the terms of our agreement (I admit largely because I didn't realize the terms of the new contract had changed from a previous agreement), however, because of that dispute Sphysicallyhawn and his guys resorted to cursing me including racial slurs (**tch *ss nword), threatening to physically assault me and then abandoning work which was incomplete -and- which I had already paid for($3000).

As far as the work itself was concerned: the fit and finish were sub-standard, every outlet was deformed (one corner bulging out of the wall) (one was put in upside down [switch up was off], one was wired to an overhead light (the outlet doesn't work unless the light is on). When I asked Shawn to correct the deficiencies he refused saying if I wanted him to make something look good, I could forget it. To his credit: earlier on...one of the large windows they installed leaked four or five days after it was installed. I called him, sent him a video of the window leaking and he came out the next morning and caulked it and blamed one of his employees for being derelict. The roof they installed: one corner of it was lifting a week after they left. I did send him a picture (included) of the substandard work.

To his credit: he offered to come and look at it. I ignored the offer based on his track record, previous approach, and lack of work quality. True to form, he resorted to threatening me he would report me to code enforcement, calling me a **tch, etc. (I have the text messages). The final dispute: I contracted with him to move a window and install a door where the window had been. He quoted me, and we agreed on a price ($3500) and I paid him ($7000-- window and a small deck). Previously, the terms of the agreement had been 100% for materials and 50% for labor upfront.

During the window installation, one of his employees asked me for the money ($275) that he spent on materials. I was surprised and told him that I had paid for all the materials up front but I would speak to Shawn about it. Before I had the chance to speak to him about it he sent me several text messages demanding that I pay the $275... I paid for it! However, as I reflected on it that evening I decided that I was fed up with all the drama and decided to cancel the remaining portion of the contract the next day.
Because I canceled the remaining work the next morning: Shawn told them to leave the window and door unfinished (pictures included). When I reminded him that I had already paid for the job, he said that I had paid him to install the door and window/not to finish it.Since I was canceling the rest of the project, I should hire a finish carpenter.  

I was cursed by Shawn and his employee and verbally threatened by one of his employees (over $50 he said he had spent on materials that morning). At no time did I dispute the $50, and in fact said I would send the money by Zelle in the next couple of minutes. The situation culminated in loud cursing by Shawn and his employee and in fact, the employee rushed toward me Zelleas if he intended to assault me. Among the verbal assaults was Shawn accusing me of being a fool who served in the military of a country that had enslaved me, and on and on. I repeatedly asked them to please stop cursing, to lower their voices, and finally to please leave.

Not ten minutes later, he called me...apologizing for his employee and expressing a willingness to complete the part of the project that I had canceled. etc. etc. I said I would think about it (largely because he was holding $3500 of my money). Shortly afterward he returned $600. I firmly believe he did so, in an attempt to show something (goodwill?) that would encourage me to allow them to finish the project.

Of course, I declined to spend another penny with his company. In fact, I'm currently waiting for a reputable roofing company to look at the roof. With what I have seen from the work thus far, I'm preparing myself that the roof might have to be completely ripped off and replaced.
Everything written here is the absolute god's honest truth.  It took a couple of months to process this regretful episode and to get my window sub-standard, and the hole that Shawn left in the side of my house fixed. When I looked at his company's reviews again to understand what I had missed in reviewing the company. I was shocked to see that he had illegally posted pictures of both -me and my house- on Yelp without my permission or a release.
Because I found his company through a Yelp review initially, I wanted to return to Yelp to share my frank and completely honest personal experience.

Finally Caveat Emptor.

Bobby of LiveWire Electrical came within an hour of us contacting him for the first time, based on his other 4-star Yelp reviews. He was courteous and proficient in analyzing our problem and recommended a practical solution. His price was reasonable too. We will definitely call on him again.

Wow, what great work by Gianni Electric!  He came  within a few hours of my requests. Fair pricing, great work and a really nice guy.  Thanks Jesse Masteogianni

Look no further for your electrical needs. Bill is top notch and his prices are more than reasonable. We had Bill install 2 ceiling fans. He showed up on time and communication was great. He went the extra mile to make sure both fans were safely installed. Bill quickly fixed another fan in our bonus room at no charge. He also replaced a bulb in our foyer fixture at no charge. One of the fans needed an extra switch installed. Bill went to Lowe's and had everything installed same day. You may get another quote that is a few bucks less, but trust me when I say that Bill is worth those extra few dollars. His work is second to none!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I do not recommend this business. They tried to inflate my bill by recommending an expensive solution for a routine repair. They told me a replacement part I needed was totally impossible to find and the best fix would be a much more involved workaround, but I was able to find the part myself without too much trouble and someone else handled the repair for a fraction of the cost. I can't tell if they were unethical or just incompetent, I just know I would never trust these people to do anything.

A Roby Tech stood on our toilet to install an exhaust fan instead of bringing a ladder.

Our tub had to be chalked twice because the first Roby Tech did not prep the surface before caulking it.  

A Roby tech broke some ceiling drywall and said we could just paint over it. My wife had to argue with them before they would agree to fix it correctly. We had to follow up with them over and over to get that drywall repair scheduled. (See the actual loooong email thread at pastebin.com/e0WWfC2U )

We just wanted to pay a Professional to fix our bathroom while we relaxed, but it was a Total Headache.

Not pleased at all. He came looked in the breaker box and threw out a lot of electrical jargon. Talked about cutting holes in the wall. Negatively Critique the current installation and did nothing.  Yet tried to make me feel special by charging the second visit rate of $65.  First visit rate is $95.  Bottom line-questionable integrity as a company. I Do Not Recommend Using This Service.

I had an issue with a property I have under contract to sell. Ryan came out quickly and diagnosed the problem and repaired it in under an hour. Couldn't be happier! This is the best experience I've had with an electrician, and he was very reasonable on price. I definitely suggest him and will use him again.

Roman is such a nice guy! He came exactly when he said on a Saturday evening. The business is called Asap and he lives by it. My wife asked him if I needed you at 2:00am would you come ? He said if it was an emergency, sure.  I called him about 7:30pm, he was here and done by 8:45!! Small job, but it needed an electrician. Quick clean professional work! Use this man!

installed LED lighting in garage great service and juat great guys to be around lighting is now excellent now I can see

If I could give them 10 stars, I definitely would. Brian and Donte fixed a defective outlet that interrupted electricity flowing to 4 outlets in my sister's house. They were professional, courteous and most of all, they knew exactly what to do to fix the problem in an effective and time efficient manner. They are our go to electricians from now on. And the customer service provided back at the office was top notch too. Thank you guys.

What an amazing experience from start to finish!  Chris is so personable and extremely professional.  Chris listened closely to the goals I had for the project and relayed my desires to his amazing team with exact detail.  The two gentleman that showed up to do the work were kind and courteous.  They covered their shoes as to avoid tracking in any dirt  and requested a vacuum and broom to ensure all debris were cleared from the work sites in our home.  They worked efficiently and did not milk the clock.  They finished in less time than was estimated and the owner Chris made the appropriate adjustments to our invoice to reflect the actual time his men spent working on my project without me even needing to bring it to his attention.  Overall, my husband and I were so pleased not only with the quality of the work that was done, but just as important, the experience.  I will be using this company for all my electrical work in the future and would emphatically recommend them to anyone who finds themself in need of a stand out electrician!!!

A home inspector found that we needed to have our gas water heater grounded, and it needed to be repaired since we were under contract to sell our home. Our realtor sent us a list of recommended vendors, and Michael and Son was the only electrician on the list. So we scheduled them to come out and quote the job. I was not home but my wife met with the technician, Jonathon. He was courteous and professional.  He quoted the job at $479. We felt painted in a corner given the time frame was short to make the repair, so we agreed to have him do the work. Come to find out that this job was not in line at all with the market price for this service. The job was done right, no question. The question is around the price for a simple repair.
I called the customer care line and was greeted promptly and courteously. I explained the situation and asked to speak with the supervisor. When the supervisor got on the phone, he listened again as I explained the situation. He understood the position and explained that there is not much he could on the phone but he stated he would send a message to the area supervisor to give me a call.
I received a call later that day from the GM. We talked for 30 or more minutes. It was a very frank discussion and he knew how displeased I was with the price. Being a sales professional myself, I know how businesses operate. They are in it to make money. And I am in the business of hanging to as much of mine as I can. I was not particularly pleased with the GM explaining to me they hire only the best and they have to pay them a premium. I get it, you want the best. He continued to explain that his techs expect to make 6-figure salaries. What couldn't be explained is why a job is bid not by the hour but by the job itself. The market price for this service with a licensed, bonded and insured electrician is between $85 and $125. Not $508. The GM understood my complaint and we negotiated a lower price, although that price is still well above the market price for this service.
So, I will say Michael and Son do a good job, the techs are well prepared, and professional. I would recommend them, but get quotes from other licensed contractors, then negotiate a price.

My door shifted due to house settlement making my door unable to open or close properly. I messaged him and he replied very quickly, was able to come next day to give a quote. He diagnosed the problem and explained all the options carefully for me. He was able to complete the job same day for a reasonable price. Door swings better than before. He made sure to leave his work tidy as I had it before. Also very friendly. Will use him again for future repairs.

Don't do business with this company. Once a defective light was installed for $225. They refused to take it down for less than $185. Puts my cost at over $1000 for the light and installation. Do not use this company under any circumstances. If I could give 0 stars I would.  No sir the light was not working well when your technicians were there, and when I needed it taken down you refused to do anything but charge me an additional $185 to have it removed. No offer from you other than full price. No worries though I tripped the breakers and took it down by myself in 5-10 minutes. It was really hard. I can understand the $185 price tag when an unskilled person such as myself can do it in 5-10 minutes. Thank you so much and I will assure no one I know and do business will ever use your service. Your a real gem. Good job.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php