Wow. These guys are fantastic. I rarely write reviews, but felt compelled to find Richie D. online and write one for him after the great work his company did for me today.
After MANY bad experiences with plumbers, contractors, etc. in Jersey City, it was a pleasure to work with Richie D. Drain Cleaning. My whole experience with them was excellent, from beginning to end: First of all, when I initially called them, someone immediately picked up the phone, and directed me to someone else who was actively driving around and doing jobs. Amazingly enough, that person (a great guy named Ival) answered the phone, and he arranged to come to my house later that morning (this is great, but doesn't always mean I'll actually see anyone, since I can't tell you the number of times I've scheduled same-day appointments with people I never saw or heard from again). Best of all, he actually showed up. So, that was the first bit of good news.
The second bit of good news, which is even better and much more important, is that Ival was truly excellent at his job. Upon arrival, he discovered not only that our main sewer line was clogged, but so too was the pipe to our emergency sump pump, which we rely very heavily upon during Jersey City rain storms. Even worse, the pit the sump pump was sitting in was filled with actual feces, since our main sewer clog had caused a lot of disgusting back up. As it happens, though, the sump pump was not what I had originally called him about, and I would have never known that it wasn't working until we had a rain emergency. Ival was incredible. Not only did he clear the sump pump pipe, but he did the unthinkable and painstakingly cleaned out the feces-filled pit with a wet vac, bucket, and 10-12 trips carrying a grey water-filled bucket to the toilet in our downstairs bathroom, each time thoughtfully REMOVING HIS SHOES so as to keep our house as clean as possible. I cannot tell you how many times we have had jerks in our house who do the bare minimum and then charge an arm and a leg for nothing. It was the opposite here. They went above and beyond and were some of the most thoughtful and considerate people I've ever had do work in my house. Do yourself a favor and call Richie D.!