Best Plumbing Services in Buffalo, NY

Could I give more than 5 stars?  I went to another company and I was quoted 1K more than Klemat quoted.  The other company charged me to come out and give an estimate.  Klemat provided a free estimate.  I was so pleased with their work.  The system here is not an easy one to work with, but they stayed late to get the job done, and they came out the next day just to make sure everything was working well.  Terrific folks to work with!  Highly recommended.

Mr. Rooter did a good job replacing a diverter, handles and shower head in my bathroom.  Initially, their quote came in higher than others, when I mentioned this they brought quote down to a reasonable price and the plumber was able to get to work right away.   The job took longer than expected as the first installation included handles that were too small for the space.  Thus, allowing us to see the holes in the tile.  He had to take the smaller handles out and buy other handles that would cover the hole.  All in all, the plumber did a decent job.  I was happy they fixed the initial error in the handle selection.  The cost was approx $620.

The new owner (Rob, took over from his father-in-law) has done plumbing projects for us on multiple properties for a couple years now. He's reliable, professional and works hard to 'make it right'. So challenging to find that work ethic these days. I've worked with a lot of plumbers over the years and I've learned the hard way that you get what you pay for. I'll use them again and again.

Just had our roof done by LJ construction. They did a great job at a very reasonable price. Workers were polite, net and very professional. I would recommend them to anyone needing roofing done.

We have had 2 major repairs done but Cellino in the past year: replacement of a tankless hot water heater,  and repairs to an old boiler.  Both times we were very impressed by their techs' friendliness,  product knowledge and experience.  They make sure you understand the options, along with the pros and cons of replacing vs. repair. Since they do not work on commission,  you can trust them to have their recommendations be inadvertently influenced by the effect on their paycheck.  And besides, they have a German Shepherd on their trucks!

Quality plumbing always exceeds our expectations whenever we need to call on them. Be it an emergency or planned work, they are always courteous, knowledgeable, efficient and leave things clean and complete, and their prices are always more than fair. they are our go to plumbers and we highly recommend them.

Rude, incompetent, unprofessional. Over priced and shady. Worst contractor I have ever dealt with. Worker had the gull to make a sexual remark to me and when my hubby called to complain they hung up on him multiple times. IF YOU VALUE YOUR TIME AND MONEY...STAY FAR FAR AWAY FROM THIS COMPANY

This is a VERY serious issue with Reimer.  I've had their maintenance agreement in place for several years on three of my properties.  Last year, the Reimer tech said that the furnaces in all three of my properties were working just fine.  Last week (12 months later) they came out and said that each of the furnaces in two of my properties needed to be replaced.  I asked if the heat exchangers were cracked on either one.  They said, No, but they looked pretty cruddy.  

Reimer gave me a quote of $11,000 for each of the properties, which included replacement of both the furnace and an otherwise working central air conditioner (because if it leaked into the new furnace, the new furnace warranty wouldn't cover it, they said).  A fairly intensive new furnace sales effort accompanied this quote!

Feeling somewhat suspicious, I called another furnace vendor (Capital Heating) to give me a second opinion on my furnace.  They inspected it and said that my supposedly defective furnace was working fine and passed all test parameters.  There was certainly no need to replace it!

Lesson learned.  Unless your furnace stopped working altogether or if the heat exchanger is cracked, always get a second opinion from another vendor. With outfits like Reimer out there, don't ever rely on a single inspection or estimate when replacing something as costly as a furnace or central air conditioner.  Needless to say, I canceled my maintenance agreement with Reimer on all three of my properties.

Absolutely terrible. I had Frank Jr. come out to my place to give me an estimate on adding a washer/dryer in my hall closet next to my bathroom. He told me he was able to do the job and should be able to complete it the following week (gave me a rough estimate of $2,000, which was a great price). He told me in order to get an accurate estimate, it would be much easier if the bathroom was torn out and if I bought the specific washing machine that I would be using in there. So I did both of those things within a couple days. Frank came back a second time to confirm he could do the job, which was great! He told me he'd have an estimate that night for me. Long story short, a week and a half later after MANY calls to his office and texts to his cell phone, I am told that he doesn't have time to complete my job and therefore doesn't have any estimate. Absolutely ridiculous! What type of plumber tells a customer that he can confidently complete the job and for the customer to tear out a bathroom and to buy a washing machine so that they can move forward with everything when in reality, nothing is going to happen?? A bad and unprofessional plumber, that's who. If he didn't have time, maybe he could have mentioned that from the start?? Maybe shouldn't have ever come out to give an estimate??

The other thing... I had 6 other plumbers come over to look at the same project. Every single one of them couldn't understand how Frank was going to do what he said he could do. So that tells you that they are not only unprofessional, but they don't know what they are talking about either (which is why I believe he backed out and screwed me over). Not even the head town plumbing inspector could believe that this happened.

Don't tell someone you can complete something if you can't. It's pretty simple.

I've had Matt out to my houses and he's always done fantastic work. He's honest, hard-working and his work is excellent. He's repaired both plumbing and HVAC issues I've encountered and his superior work always holds up. Would highly recommend!

I found Roto Rooter via a 3rd party internet referral service used to get work prospects.
The phone attendant refused to give me a quote or any estimate   Thinking Roto Rooter was competitive, I scheduled a simple clogged kitchen drain.  I removed the traps and knew where the problem was but didn't have access to an auger/snake.

The technician arrived within an hour or so.  I had gone to work and my wife was home to handle the transaction. She was informed of the price up front but in not on tune with the price of home repairs.  The technician worked for less than 20 minutes and was onsite for less than a half an hour.  The charge was $365 plus tax. No parts, just labor.

My wife called me to let me know the charge and I was floored!  I called 3 local plumbers afterward and was quoted between $175 and $225 unless they ran into difficulties or issues.

Brian from the local  RotoRooter called me back today and gave me the standard corporate BS about your competitive rates and how they rate each job individually.  I told him it's a 20 minute drive from Niagara Falls NY to Lewiston NY and that the plumber was there for a total of 20-25 minutes ( I was at work and feel my wife was taken advantage of du to the urgency).  I had opened the traps and no parts were needed. $365 for labor? I am a fool for not shopping around or calling a local guy. Shame on me.

As a 40+ year homeowner, I have NEVER been so disappointed and angry at a home repair cost.