Best Plumbing Services in Buffalo, NY

Joe-El was instrumental in clearing a seriously persistent grease clog in our drain. It appeared challenging at first, but Joe-El accessed the right equipment and got the job done! What a relief.

Joe-El was personable, knowledgable, and a friendly presence in our home. His respectful, professional demeanor only added to our satisfaction, and his rates were more than fair.  

I would encourage anyone who needs a plumber or handyman, and wants to support a local business, to give Jor-El a call today.

When you have a plumbing issue at your house, it's scary because you know plumbers are not the cheapest laborers out there. The first thing I did was go on an app called NextDoor because it's all my neighbors and I asked them, who do you use for plumbing? Then I cross referenced their references on Yelp to see how they stack against other people's experiences. One of the plumbing companies that a neighbor recommended was Frey, which is based here in Clarence. I tried calling Frey and they told me they were short staffed and booked solid so they gave me the numbers of other plumbers THEY trust. I figured if the local plumbing company thinks this is a good plumber and trust worthy, then why not? So I called Towlson and Frey did not steer me wrong.... Towlson came quickly and they got the job done (insert your own that's what she said joke).

I don't recall the plumber's name who came, I want to say it was Chris but I could be wrong. But the guys who did come were here within two hours of my original call for a foul smell coming from my basement. They investigated it and flushed out a tank down there, they were here perhaps 45 minutes or so. I appreciated that they arrived fast and also worked fast. They got rid of the smell and warned us of another issue we need to address in the future with the plumbing lines.

My absolute favorite part? The price. I had mentally prepared myself to be socked with some obscene amount bill, because when you call someone and they come assist you quickly it's usually not cheap. The work wasn't free of course, but it was not nearly as expensive as I had assumed it would be. I was impressed. They came, they solved the issue and they charged a reasonable fee. Yes, I will be calling them again in the future.

Prompt, pleasant and thorough, WorryFree took care of my immediate problem with a free diagnostic. My issues are deeper underground and longer term  My first experience with WFS merits a five star rating!

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different occasions and everytime is fair and honest.  I call Gerry anytime I have an issue.  Prices are in line with the market and he is very trust worthy!

Ryan and his father are amazing! We just bought an old house and had to immediately fix the multiple cracks in the basement. He was recommended to us, and we couldn't be happier. I contacted him and within 48 hours he was able to come over, give us a quote and fix the repair. He is a refreshing individual who is not only good at but passionate about his work and doing a good job.  His prices are extremely reasonable, and his work is impeccable.

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Seen their service vehicles a few times at various homes and they have been in business for a few decades, so they must be doing something right. Have talked to a few people also and they had no complaints neither, and now I know they DO work quick!

Five star service.  Problem in basement with sump pump pipe leaking onto electric .  Called fix problem before it escalated into something more serious.  Leaking was causing circuit breaker to keep tripping.  Amazing job very satisfied.  Thank you so much.

Wow! I called them today, and was excited to get an appointment same day.  John arrived within the hour.  He was awesome.  Work completed quickly and efficiently.  We didn't receive a prior price quote, but was surprised by the fair price we received. I would highly recommend Day & Night plumbing.  Thanks for the awesome service!

Matt was profession, clean, and on time, I will keep Norton as my new favorite plumber list, recommend to all, AAA +
Installed power vent water heater, great job.

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert