Best Businesses in Missouri

We called Daniel's the first time an emergency came up in our new home. That was fourteen years ago, and we've never had reason to call anybody else. They respond unbelievably fast -- I don't think we've ever had to wait more than four hours -- and they do whatever needs doing swiftly and effectively. We love this firm!

St Charles Contractors installed new light fixtures and added 4 recessed lights in our home.  Excellent work,  sat down with us and detailed the costs of each room, worked all day until the job was complete.   Sam cleaned up which I didn't expect.  They aim to do a perfect job.

We had sewer backup in the basement.  These guys are fantastic start to finish.  Scott came out and explained everything and was very polite and personable.  Unclogged roots in lateral with ease and gave me tips on preventing in the future.  Scott puts customers first which is so rare these days.  Even small details like putting wheel covers on the equipment before running them across the floor was done.  Can't say anything negative.  This is my go to plumbing company from here on out for sewer blockages.  Thank you Scott for your hard work and honest approach in doing it.  It doesn't go unnoticed.

Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch. Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.

I live in Florida and called this business's number for assistance to help determine what was needed to repair a relatives home in Desoto. Chris drove by their home and gave me a professional opinion. Although he wasn't able to do the job, he was very helpful to help me determine what direction to take to help our relatives.

Honest, experienced and convenient!  Jim showed up on schedule, provided an explanation of what the service will require and the cost.  He had all the materials needed on his truck and how long it would take.  He did a great job!  I would highly recommend him to friends and family!

Carlos Perez

BEWARE: Spoke with the owner of the company this morning, Jesse about a problem I was having with services his company was potentially going to provide. He became extremely defensive and proceeded to scream at me over the phone, Shut the f**** up, b****, you are a piece of s***. He then hung up the phone. For an owner of the company, this is completely unacceptable. STAY AWAY!!!

Highly recommend. I called for a second opinion on a repair, as usual and Mr. Rooter got me in the next day. The receptionist was pleasant and the technician was knowledgeable and friendly. He wore a mask, which I appreciated! They were the higher of the two bids by about 200$

O'Fallon Sewer's service is the worst.  Not only did they lie and tell us they were coming out,they never showed and then charged us for services they never performed.  When we called, they were rude and defensive.  DO NOT USE THIS BUSINESS!!!!

I gave this company 1 star because the receptionist was friendly and the technician showed up on time.  With that being said,our water heater went out due to our basement flooding this week. Last time this happened all I needed to do was relight the pilot light. It didn't work this time.  I called Kirkwood Plumbing for assistance.   The technician came out for a $59 service fee and evaluation.  He said we needed a total replacement  at an estimate of $2500.  That seemed a bit high, I've had a total replacement before spending  $1100. I asked for a second opinion from another company. Hoffman Bros. The tech from there said I don't know exactly what the problem was, but, I just lit the light. It's on and working. Either the Kirkwood Plumbing tech was completely inept, or if this is how this company treats its clientele  to gain profit.

Let's just say, they lie about a job being fixed, take your money, then you realize the job wasn't fixed after all and they will not refund your money or attempt to rectify the situation. A BBB complaint has been submitted and they have yet to respond. Will be going to small claims court next. Please get a second opinion before using this company and do not trust them when they say the issue has been fixed before paying your money. You have been warned!

I had my hot water heater go out and Orr came out and scoped out the situation and determined the needed parts & labor.  They returned the next day at the agreed to time and proceeded to do a good job installing the new hot water heater.  The technicians were friendly and knowledgeable.  I was somewhat concerned about the age of all the connecting pipes, but it wasn't an issue, even though their technicians were able to determine that my bad heater dated back to 1986 (I'm only the second owner and I've owned the house since 1995).  Under the circumstances I was very pleased with the timely response from Orr Plumbing.  But this story is not quite finished, after cleaning up most of the water and associated damage, I determined there was still a leak and it was causing a riverlet across my basement floor.  Upon further investigation, I was able to determine that the source of the leak was the main inside shut-off valve.  I called Orr and ended up speaking with Mr. Orr.  He gave me a quote for replacing the valve.  When the technicians showed up, they determined they could rebuild the valve at a much lower price, so I had them do the work.  They even sent a technician to my house a few days later to pick up a check as the check I left them was for the original amount, which they didn't take on the day they performed the work.  A very nice piece of customer service in the eyes of this customer.  Thanks Orr Plumbing for quick and good service, they were straight shooters to do business with.  I will definitely call them again the next time I am in need of plumbing services.

I made an appointment on two different occasions with Belleville roto rooter in the last 10 days.  On both occasions, they called to cancel the appointments 30 to 90 minutes AFTER the quoted time window expired stating they were too busy. Apparently they do this knowing that the average customer will try to find another plumber and end up paying the much higher after hours rates. People call plumbers for a reason and time is of the essence! This is a deceptive business practice. I don't recommend roto rooter.

Follow up: work completed on time today. Problem resolved.

Absolute garbage is the only words I can use to describe this company.  If I could give zero stars I would in a heartbeat.  I had a home warranty that sent Budget to my house.  They lied and said they would fix everything then told the insurance company it shouldnt be covered.  After confronting them, the manager was very rude and interrupted me every time I spoke.  They gave me the run around FOR NINE DAYS, when all I wanted was to get a straight answer.  They called back and basically told me they would not contact me again and that they would not work with me.  
Under no circumstances should you use this company.  If they are issued by your home warranty company dont even waste your co-pay.

Called for a quote to replace two outdoor faucets with no freeze new ones.  $65 charge for a quote to come to the house. Charge is credited towards job if you hire.
Plumber contacted me by phone with a $700 quote and said he would email a written quote which never came, even checked my spam.  Husband called and was told verbally job would be $799 and change.  
Price not only seems unreasonable, it changed with no changes on my end and I never received anything in writing. They got my $65 quote fee but not my business.  Be careful to get your quote in writing...apparently verbal quotes can skyrocket with no notice.

Beware of Unreliable Contractors!

Hey everyone, I need to share a frustrating experience I had with a contractor who not only did a shoddy job but also refused to come back and fix their mistakes.

I hired elite Home services to complete a project at my home, expecting professional and quality work. Boy, was I wrong! ‍ From the moment they started, it was clear that they lacked attention to detail and craftsmanship. The end result was a disaster, to name just a few issues , my tenants can't get full use of their bathroom faucet after they installed the new faucet, I couldn't get an answer as to why my light fixtures we're not working when doing an electrical inspection just over all they have me sloppy finishes.

Naturally, I reached out to elite Home services to address the issues and have them rectify their mistakes. But to my utter disbelief, they flat out refused to come back and make things right! ‍ after I threatened to take them to court they then offered to come back out, but only picking and choosing what they feel is a completed job, but then never setting a confirmed time to come out to do the rest of the install correctly .
It's as if they took my money and ran, leaving me with a half-finished and poorly executed project. Talk about unprofessionalism!

I've tried reasoning with them, explaining the importance of delivering on their promises and fulfilling their contractual obligations. However, they have shown no remorse or willingness to correct their errors. It's incredibly frustrating and disheartening to be left with a subpar job and no resolution in sight.

I'm sharing this review to warn others about the unreliability and lack of accountability displayed by elite Home services. If you're considering hiring them for any project, I strongly advise against it! Save yourself the headache, disappointment, and wasted money.

Let's hold contractors like elite Home services accountable for their poor workmanship and refusal to stand behind their services. We deserve better!  Spread the word and help others avoid falling into the same trap. Together, we can make a difference!
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION UPFRONT

#UnreliableContractor #ShoddyWorkmanship #NoAccountability #CustomerReview #AvoidAtAllCosts

Don't let these people into your home.  Items from my home went missing when I hired them to do a sewer repair.  No one else entered the home to do any other work.  Such dishonesty!
Do not risk it!