Best Businesses in Missouri

Paul came on short notice. He's extremely knowledgeable and explained everything thoroughly. Once he realized I didn't have a clog, he reduced the price. Very fair and honest.

Our kitchen drain was clogged. We called one place that said we would need 2 services; 1 to clear the drain and another to fix the leak at the pipe under the sink. Starting cost was $249 per hour for each service.  Called Olney. They were local and family owned. He came the next day and cleared the drain and fixed the leak for far less than the other place wanted to charge. Very informative and gave us suggestions to help in the future

Jon and his brother installed my mailbox after someone ran over it. It was not an easy job since we were installing a 6x6 inch post and there was so much concrete in the ground that needed broken out. He was super friendly and his price was incredibly reasonable. They worked very hard and took their time to make sure it was perfectly level...they really did a beautiful job. They were really nice guys and I am already planning on calling him again to do some electrical work and to replace some deck boards.

Donald did an excellent job of cleaning a horrible dryer vent. He went above and beyond to make sure he got all the lint clogs out. Dryer is working perfectly now!!!!

When looking for a plumber - 'cheep' is a price you can't afford.  McWilliams Pluming worked with me on price - a fair price.

My wife and I gutted our house and replaced all of the plumbing (copper supply lines & cast iron waste lines).  We sought bids from a number of plumbers - Jeff Williams' (owner) bid was in the middle of the field. What sold me on Jeff - his professionalism, knowledge, and willingness to work with us and our needs.  He never missed an appointment, nor late, and scheduled with us when it worked for our schedule.  

He and his staff ensured we were happy - from the bid process all the way to the last sink being installed and calked.  Having worked on other home renovations - I can say finding a plumber like Jeff is a huge blessing.  I would use him again without hesitation!

I am so happy with this service.  I received excellent prompt and professional service.  They are very reasonably priced. This will be my go to service for all my sewer and drain needs.   Awesome find!

The initial response was prompt. I really was impressed and excited about doing business with the company. The owner seemed to be very professional and caring. Nonetheless afterwards I've called and texted and there's been no response. I hope that all is well with the young lady. The no call back no show forces me to move on. She really seemed to be on point on our first encounter. Communication means everything in business and she totally missed out. I wished she would've told me I'm over booked or just simply gotten back to me with some type of input on starting and completing the job. Lesson learned...I strongly advise only doing business with those that write contracts. A word means nothing and they're often forgotten...putting it on paper serves as an obligation on both sides...I shamefully took her word and it sounded good but inevitably it meant nothing.

On Thursday morning, June 13th, I went down to the basement to do a set of curls with my barbell.  I immediately noticed water on the floor. I turned on the faucet in the kitchen sink and water dripped down from the kitchen into our exercise room.  I stopped the water and got on Nextdoor to look for recommendations for a good plumber that was reasonably priced.  I called one and he came out and gave me a quote that shocked me.  Still in shock I went ahead and scheduled the work for his next available day, which wasn't until Monday.  The next morning my property manager instincts kicked in the next morning (that's what I did for 25 years) and I decided to get another estimate. Among the other names on Nextdoor was Tony Swoboda.  

I called Tony and talked to him about my problem.  He said he could come out that evening to look at it.  He came over in the evening and said he could take care of it, and his estimate was half of the first one.  Now in fairness to the first guy, it included repairing the drywall after the repair, but still, it seemed high to me.  Besides, I can deal with the drywall repair myself.

I told Tony that until the leak was fixed we couldn't use our kitchen sink or the dishwasher.  He surprised me by saying he could possibly come out on Sunday.  I said, Great.  He called me Saturday night to confirm he was coming at 10 AM on Sunday.

Let's recap:  I have a plumber who is not only willing to come out and not charge me extra to do a repair on Sunday, but on Father's Day to boot!

Tony was here this morning and after cutting access points under the sink and behind the dish washer, he located the leak.  An old lead pipe had an opening that was over an inch long.  Tony cut that piece out and then went to Home Depot to get a piece of PVC pipe to fix my problem.

During the time he was working under my sink I learned that Tony had been a police officer for 15 years, and that he lives on a 3 acre mini-farm in Maryland Heights.  His family has owned that land since the 1940's.

When he first came in I asked him, Do dogs bother you?  He said, No, I'm a dog person.  I have 4 of my own.  My two dogs ran out to the porch to greet him.  Once Tony was inside he got down on his hands and knees to get acquainted with Tango and Jack, and even let Tango give him a few kisses on his face.  I've always said, You can tell a lot about a person if they like dogs.

Tony Swoboda worked on Sunday, Father's Day because he knew we were in a jam. While our kitchen sink and dishwasher were out of commission we had to wash our dishes in small basins in our bathroom sink (see picture).  

We were so happy to have the use of our kitchen restored today.  

I have worked with a lot of contractors over the years.  I highly recommend Tony to anyone who needs plumbing work done.  He is honest, reliable, very reasonably priced, and he loves dogs!  If you call him, tell him Stu told you about him.  I told him I'd be writing a nice review on his behalf.  He's one of the good guys.

Did not do sewer clean out correctly(only outside, not inside lines). Backed up again 15 days later. No service vehicles to fix. Really? So much for watrenty. Paid another company to do it correctly. So much for Any Drain, Any Time! Buyer beware-

I feel like each time they came out there was such a big upsell and that the maintenance package was just a way to make us pay for more things that might break down.

First time we had them to come out and service our AC, we were told it needed a new coil. We have 2 systems and the upstairs one was the issue. We ended up agreeing to a $11,000 job. The job also included seeing why one of my vents in the bedroom didn't push air, that resulted in a hole in my ceiling to close it up but we understood the process beforehand.

We also got the vent sealed with some glue. But the issue was that they came out to my house 3 times for the same job. One time the machine stopped. Another time they had to find out what was causing the leak. Third time was to finish the job. But in light of all that they also used our new Shop Vac to clean up the mess. They did end up replacing it, but apparently the tech told them we gave them permission to use it, which we didn't.

So, next thing to happen a few months later was an accumulation of water in the new unit that shut it off mid summer due to the fact that the unit shouldn't have water that close to wires. They came out and addressed the issue and it was fixed.

Fast forward to the winter for the maintenance, they said we had some sensors that may go out soon that we should replace. Of course we are like, ok so are we ever going to have a visit where we don't have to spend money? We ended up agreeing to it, along with a FloTech system and pairs another $2000 for it all.

Fast forward we find out from another plumber that the FloTech is going to cause more harm than good on an old water heater with tons of calcification on the pipes and we were feeling pretty duped that they didn't tell us that the calcification break up would cause leaked because it's like a band aid over a cut. We now see that they push sales, and maybe they are more of a jack of all trades type place that shouldn't be selling things that can cause more plumbing issues without knowing plumbing inside and out.

Overall, I have an extra star because the last reps that came out were very helpful and because customer service replaced the Shop Vac. Even though this last visit ended up being two visits because something was done wrong, again... the guys were helpful and nice and helped us with something with our dryer vent just to be helpful.

I would recommend that you don't have the reps push something each visit, and to be sure the job is done right the first time. I didn't like having them come back over and over again for one issue.

If you have ANY plumbing issues, you HAVE to call this company.  This company, specifically Steve Merlo, has gone above and beyond to help us.  After sending out a sewer camera inspection to several companies to review for estimates, this company was the only one to take the time to explain the repairs/pipe replacement ON SITE.  Their estimates were also the most reasonable provided and I've been extremely happy with their services!  We had pipes replaced in both the basement and our yard, and both areas were patched up perfectly.  Steve has been extremely helpful even after the job was completed as we dealt with home buyers who were being difficult in regards to our sewer lateral.

We have used Gateway five times in the last  two years the service has always been outstanding professional, you can't ask for a better company: if you need it drains inspected or cleaned.

They are in the business of selling products that have been marked up so high you'll need to finance. They do not want to repair anything you didn't purchase from them. Sell, Sell, Sell should be their motto. Do yourself a favor and stay away from this company and hire a service and repair company with integrity.

Not recommended. They will lie to your face and refuse to reimburse you for damages they caused.  After two trips of them coming out to fix my issue... it is now worse than when it started.   Would not recommend anyone attempting to call this scam company.