Description
Tackle all items on your to-do list in as little as one visit! Anything from electrical, plumbing, drywall, painting, door and window repairs, to TV mounting, furniture assembly, and smart home device installation - you name it, we can likely do it! Our Fixers are vetted, background checked, and trained. We are a culture of honesty, service, learning, and inclusivity. As a B Corporation certified company, Fixer specializes in a variety of handyman and home repair tasks by meeting the highest verified standards of social and environmental performance, transparency, and accountability. We're Chicago's most trusted Handyman Service with over 15,000 5-Star reviews from tens of thousands of customers. Give us a try, you'll be glad you did. No task is too small for us!
HISTORY
Established in 2017.
Fixer is a public benefit corporation and certified B-Corp, founded by some of the same people who founded GrubHub. We are all homeowners, DIYers, parents, and professionals like you. Our team consists of 50+ (and growing) men and women dedicated to making the home repair and maintenance experience simple and pleasant, while also providing real, sustainable career opportunities for men and women in the communities we serve. Founded in 2017 and headquartered in Chicago, IL, Fixer is now servicing Dallas, TX, Phoenix, AZ, Denver, CO, and Seattle, WA. We are growing fast with more cities to come!
ABOUT BUSINESS OWNER
Fixer is not Mike's first foray into entrepreneurship: after he graduated from MIT with degrees in electrical engineering and computer science, a quest to order pizza online led him to cofound the food delivery service GrubHub, which he led from 2002 to 2014. As GrubHub grew--and with it, the gig economy it helped create--Mike realized that even when pursued full time, gig-based jobs are kind of a dead-end for those seeking long-term career growth. The gig economy is a bit of my Frankenstein's monster and Fixer is an answer to that--it's a very intentional, W-2 employee, career-oriented model. Mike details his professional evolution in a memoir, Hangry, to be published in 2023.
SERVICES
Caulking, Door Installation, Lighting Installation, Plumbing Services, Bathtub and Shower Repair, Drain Installation, Furniture Assembly, Garbage Disposal Repair, Installs Customer Purchased Materials, Baseboard and moulding repair, Closet door installation, Doorbell Repair, Shelving repair, Window screen repair, Picture and Mirror Hanging, Leak Detection, Sink Installation, Smoke Detector Installation, Toilet Repair, Faucet Repair, Faucet Installation, Outlet Installation, Appliance Installation, Door Repair, Drain Cleaning, Garbage Disposal Installation, Home Theater Installation, Lighting Repair, Circuit Breaker Repair, Doorbell Installation and Replacement, Shelving installation, Window repair, Outlet Repair, Pipe Repair, Residential Services, Sink Repair, Toilet Installation, Wiring Repair, ,
Reviews
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
Rong W.
04/05/2023 12:00:00 SA
Really great experience. Very transparent with pricing. The technician was on time, very thorough on explaining what the issue was and what needed to happen. Definitely will continue to use their service.
Fixer did an excellent job replacing the basement front door on my house.
The door is not standard dimensions, so the job took two steps:
1. Have Fixer order the door and wait for it to come in
2. Have Fixer pick up the door from Home Depot, abd Fixer install the door.
C J.
10/03/2022 12:00:00 SA
Called Fixer to have a few items repaired. Juan arrived on time and, upon review, thought the plumbing job was beyond his scope. He completed the remaining repairs literally with a few minutes -- and the bill reflected that. Juan was considerate, thorough, and a quick worker. After he left, I rec'd a text from Fixer with 3 plumber recommendations. I chose Rocket Plumbing based solely on that recommendation. I've learned to trust their recommendations and today's was every bit as reliable.
I've relied upon Fixer several times in the past and will continue to do so in the future.
Quick | communicative | professional
Quick: I needed to replace my overhead microwave unit in my apartment. I reached out to 8-10 different handyman services, fixer was the first to respond. They also were the first to give a quote that was responsible and didn't look the haggle.
Communicative: when fixer reaches out, they have a texting service that they communicate through and have you save in your phone. The texting service Walk's through payment, scheduling, and any changes or updates. After scheduling me a few days later a new appointment time opened up and the texting service alerted me and I made the appointment for the new time.
Professional: fixer had two people come. As soon as they checked in, I received an email/text that said the people had checked in and their estimate for job length. They best their estimated time by 30 minutes which saved me substantial dollars from the initial estimate.
Pro tip: use the Yelp handyman feature for looking for a handy man.
The bots and text messages are a coverup for a lack of communication and customer service.
We made an appointment with Fixer during a weekday, for which my wife stayed home from work. 15 minutes after the time they were scheduled to arrive, we received a text saying that they wouldn't be able to keep the appointment, asking us to reschedule and offering a $50 discount. My wife makes well over $50 a day!! This bad news was sent via text and after I responded and prompted a reply, we heard no more from them.
The $50 discount would've been easily absorbed by the Fixer's exorbitant fees. I'm leery of a home repair company that can't even honor their own appointment schedule. I understand that things happen, but at least take full responsibility and go above and beyond to remedy your mistake.
The repairs were done quickly and professionally. This was much easier and quicker than I thought. Prices are great and they are very transparent about costs. Definitely recommend!
PS: I was able to book them and communicate with them online and with texts which is another big plus for me that I didn't have to make any phone calls.
This past winter, our pipes froze so we had to cut a hole in the wall in order to access the pipes. Months went by and we kept putting off getting the hole patched. The Evanston Moms FB page had recommended Fixer so I reached out and they were able to respond quickly and with a competitive quote. They did a great job patching the hole, were very quick and quiet, offered to take off his shoes and wore a mask, and at the end of the day, the guy pointed out my walkway had both a dead bird and a dead mouse (eww) which he offered to dispose of if I could get him a bag. I told him I would take care of it but I really appreciated his kind offer and going that extra step to do something completely unrelated. The best part? I referred my sister to their services and I got a credit! I'll definitely be reaching out to them for future jobs.
They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them.
This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them!
Gail M.
09/08/2022 12:00:00 SA
We've had Fixer five times now and have been super impressed with their reliability, skill level and communication. They ALWAYS show up and they do what they say they're going to do in the time frame they say they'll need. Their rates are fair. Beck L is our favorite Fixer--incredibly competent and very pleasant. We also like that Fixer offers its staff decent benefits and guaranteed hours, so it's not a situation where a corporation is squeezing gig workers for every dollar they make. It's a company we feel great about supporting.
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