Description
With over 40 years experience our licensed plumbers have seen a thing or two with plumbing. Our expertise in residential and commercial plumbing repairs warrants us the know-how to provide you with the highest quality service from experts in the field conveniently in your area. Our trained technicians specialize in leaks, clogs, re-piping, water heater installation, and inspections, but we also work with clogged pipes to repairs, service, and maintenance while striving to provide the highest quality parts and service with prices that won't break the bank. Look at our reviews and see for yourself how important our customers are to us. At Thompson Plumbing we take pride in customer satisfaction.
HISTORY
Established in 1977.
For over forty years Thompson Plumbing has been family owned and operated taking pride in bringing the highest value in services throughout the Western Suburbs. Our business has thrived on providing our customers with the expertise of our trained technicians bringing the highest quality parts and services to every individual or business. No matter the task Thompson Plumbing is here to help!
SERVICES
Garbage Disposal Repair, Bathtub and Shower Installation, Drain Installation, Faucet Installation, Gas Line Services, Pipe Repair, Sewer Services, Sink Repair, Toilet Repair, Water Heater Installation, Backflow Services, Bathtub and Shower Repair, Drain Cleaning, Faucet Repair, Pipe Installation, Leak Detection, Sink Installation, Toilet Installation, Water Filter Services, Water Heater Repair, ,
Reviews
WE are new to the neighborhood and are in a home needing extensive plumbing work. Cathy arranged for service to be provided immediately and since we would be traveling, we gave them a key. Lo and behold, when we returned everything had been completed NEATLY & properly.
They are as good a service provider as I've ever employed!
TOP DRAWER.
I have used Thompson plumbing a couple of times now and continue to be thoroughly impressed and extremely pleased with the work that is done. Nick is the plumber to ask for. He is extremely knowledgeable, professional, friendly and helpful. Each time I've had him here to work on a project he educates me on the particular issue that I am having. I will never call anyone else but Thompson Plumbing. And if you have any type of plumbing needs you should call them as well. They are simply the best!
Thompson is THE BEST. I've had multiple issues with various plumbing issues and they have always been responsive and attentive to everything that needed to be done. If you are looking for an honest and trustworthy plumber they are the ones to call
Great company - so glad I called them. Scheduling was easy and they asked for pictures before they came (which is great because they come prepared). Showed up right on time. Fixed a few plumbing issues, including replacing water shutoff valves that were leaking. Explained what they were doing and were very fair in pricing. Highly recommended.
We had a clogged tub and bathroom sink. Calling Thompson Plumbing was the best decision we made. They were on time and cleaned out our drains for us.
We will use Thompson Plumbing again for any plumbing needs in our home.
Kristen C.
10/06/2021 12:00:00 SA
We had a very minor leak underneath our sink. Called Thompson as we had used them in the past. They came out and diagnosed the leak as a faulty garbage disposal and recommended a new one at a cost of $500. I agreed and arranged for them to come back. Due to a tragedy in my family, I had to wait six weeks before having them come back out. During that time, the leaking garbage disposal barely leaked any water. When they arrived to install the new disposal which they had recommended, they said I'd have to have the electrical line extended to reach this new $500 garbage disposal and I needed to contract an electrician at an additional cost. I asked them to just put my current disposal back in and I'd deal with the minor leak. They did so and now the leak is much worse and their only solution is to tell me to just do without a disposal or go ahead with their $500 disposal and another couple hundred or more for electrical work. I feel completely misled and cheated, during a very difficult time.
The crew arrived on the scheduled day and called ahead to let us know they were coming and what time they would arrive. They were polite, explained everything and had the job done in 2 days. They cleaned up after. They answered all my questions. Fabulous job! I would definitely hire them again!
I've used Thompson Plumbing on 2 occasions, for plumbing and the then for a gas leak. They were able to come same day, fixed the issue and for a price that was very reasonable. I highly recommend them.
W342 R.
01/07/2020 12:00:00 SA
Staff is very professional, efficient, and prompt. Had stoppage issue in bathtub and plumber came out to fix it the same day. Great service. Will definitely use them again.
What a gem of a company...seriously. We had used another local plumbing company that charged us an arm and a leg, and didn't even get the job done. When we had water coming through our ceiling, we called Thompson Plumbing and Nicholas came out same day. It took several hours to diagnose the problem and fix it...which he did successfully. I was terrified to get the bill based on our last experience, and was pleasantly surprised that it was 1/4 of the price the prior company had charged. I highly recommend Thompson Plumbing...they will be my first call from now on!
Tina A.
04/12/2019 12:00:00 SA
Excellent job! They were able to come out same day and fix two issues in record time! Nicolas is very knowledgeable and everyone we dealt with has fantastic customer service. We will definitely use their services for all our plumbing needs in the future.
Thompson is the best. First off they answer the phone and show up on time. I had a leak in a copper pipe in the basement that was handled quickly and professionally. One outfit quoted my 5 hours labor charge for the repair. The Thompson plumber fixed it properly in 45 minutes. They will be the one I call if I ever have any other plumbing issues.
B B.
02/10/2018 12:00:00 SA
Would never trust or use anyone else. Friendly, professional and honest. You can't get any better than that. Called when my hot water heater broke. In less than 24 hrs I had a new one. The service man (can't remember name sorry) was professional , knowledgeable , friendly & trustworthy. Came out in a heck of a snow storm & on time wow! In one hour he had remove & replaced my water heater he sure knew his stuff! Have used them for a few years now and will continue to do so. Thanks for the great service TP!
Thompson Plumbing was terrific! Wayne showed up on time and was quick, and thorough. Kathy in the office was terrific with customer service. The whole experience was effortless and their fees were quite reasonable. We will recommend them again and again.
We called for an emergency on a Saturday and he was here within 20 minutes. He took care of the problem in 5 minutes and everything was good. I would recommend them anytime.
These guys are great. Excellent customer service, quick response and they know their stuff!
Wow! These guys solved a problem for me that seven other plumbers missed! Not sure what the bill will be, but I know it will be half what the other estimates were. My dishwasher wasn't filling - they were the only guys to pull it out and check the connection behind the wall. I asked him why he was the only guy that did that - he said because it's the hardest thing to check. Problem solved and I'm one happy customer! Great work!
Julie P.
12/06/2011 12:00:00 SA
Really nice professional guys. We knew what the issue was and had them quote a price on a valve that needed to be replaced and labor. Very fair pricing. About $60 less than others who quoted for the same job. Total bill was $210 and included some additional work at our request. Great customer service. I will be calling them with ALL of our future plumbing needs!
These guys are the best! When they say they'll be there at 9am, they are there at 9am. They work quickly, efficiently, and will let you know how to bring the cost down on any job. I've been using them for about the last 12 years or more and never been disappointed.
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