Now looking at these two other reviews, I feel I should comment because after all the total experience is what matters. I called for an elderly neighbor who needed a new toilet. We purchased a toilet at home depot, then got what seemed like a reasonable quote from them. I was not able to be there, but got a call from them saying that the toilet was installed but that the flow going into the bowl was very low definitely sub par. They offered to take this new toilet out and replace it with one from their warehouse the next day. Hmm I thought, ( I was feeling pressured to decide for this elderly lady, and time is money as he kept repeating) so I decided no and asked them to take the brand new toilet out, and that we'd return it to Home Depot and start again. I got a call 15 minutes later saying problem was resolved that there was a rag stuck inside the brand new toilet. Hmm...
What do you folks think? Scam or honest mistake?
Wouldn't a seasoned plumber check inside the bowl before installing, or the Home Depot return people check before restocking it. that's IF the toilet had been previously purchased unbeknownst to us?
Too many if, buts, or maybes I think.
Just keep all your senses alert, if you still choose to use them.
Price was competitive, I'll say that.