Best Businesses in Tucson, AZ

Our family has used Hugh at 88-Drain for a few years.  We had been happy with him up until a few months ago.  
 Hugh came out to my grandma's house to fix a faucet.  Trusting Hugh to be honest...  He did the work and my grandma paid him 521.59,  being that my grandma is 94 years old and on a very tight budget, I looked over her bill.  He did only charge her 95.00 to install the faucet, although he charged her 369.00 for a faucet that I found at Home Depot for 155.00 less(214.00).
  First of all he did not ask her what kind or how much she wanted to spend on a faucet. She would of been happy with 100.00 faucet...
 Secondly, why is he charging her 155.00 more for the exact same faucet that I could of bought at Home Depot.
I asked him to refund my grandma the 155.00 that was the difference in faucets.  He said no.  With that being said, Hugh is out to take advantage of people that still have trust in the working man.  
  My family, friends and I will not use 88-Drain or Hugh again due to his dishonest character, unwilling to make things right, and shady billing.

I broke my water main over the weekend pulling trees. I had everything dug up and called pioneer and they sent Raul over. He was very professional and had me up and running in no time. I will never use any other company.....ever.

Very quick response From Cal's Plumbing when my water main was accidentally pierced during a dig. Leonard was professional, competent, very neat, and he carefully explained all the work he performed and all the parts he used. The repair was done in two steps: a temporary fix right away because the right-sized parts were not stocked on the truck, and then a permanent repair the next morning when all the parts and equipment were available. My only complaint is that the parts weren't there on the first visit--my waterline was 1 1/4 instead of the apparently more typical 1 diameter. Though I had to pay two service charges as a result, the quality and timeliness of Leonard's work couldn't be better.

We've had a drainage issue since moving into our house. Whenever we ran our washing machine, the kitchen sink would fill up with the water from the washer. The previous owners did not have a washer hooked up when we did the house inspection so we didn't know at the time. Running the water from the kitchen faucet was fine and drained quickly so we didn't understand why it was backing up. We had someone come in to snake the pipes but they couldn't solve the problem--the water kept backing up in the kitchen sink. So we put up with it for a long time.

Then we got Tom's name from a family member and called him immediately.  Tom came right on schedule and assessed the situation quickly. He was very knowledgeable and professional. He had to go up on the roof and snake the pipes to get rid of the clogs and it worked! We no longer have to hear the kitchen sink gurgling and filling up with water whenever the washer goes into its spin cycle. Thanks Tom!

J-Six was recommended to me by a larger plumbing company who didn't snake main sewer line drains.  Their office person, Jessica, was wonderful and scheduling and communication was top notch.  The office texted updates and the plumber called when he was on the way to the home.  Kenny performed the initial snaking which had to be done through a pipe on the roof, as my house was built in 1951 and doesn't have clean outs.  After around 30 feet he kept hitting an obstruction and recommended scoping, which had to be completed by the owner Rich.  A couple of days later, the scoping was completed and it was recommended that clean outs be placed and the pipe fixed.  Rich and Kenny were super cool guys who are true old school plumbers.  I believe J-Six is a smaller company that had great attention to detail and I would highly recommend them and plan on using them in the future for all my plumbing needs!

We were in need of help fast (will spare you the details), and called several places, none of which could  or would come provide service for several days.  Avra-Marana answered the phone on a late afternoon and arrived promptly as promised the following morning.  Mike provided helpful and knowledgable information which will save us money in the long run.  How refreshing not to be talked in to higher priced and unnecessary work!  They were efficient but thorough, professional, courteous (including not wanting to bother our neighbors, who had already provided their ok, by parking their trucks in the more convenient spot to do the pumping) and more reasonably priced than any of the other places we called.

These guys are great. Came out and gave a good estimate and stuck to it. Came to do the job at the exact time and day they said they would be there, and did a great job. Real nice people and real good work.

I called Rite-Way to schedule a service call at my house in Sonoita to fix our Rinnai Tankless Water Heater which is not heating at all. The lady I talked to could not have been nicer and confirmed that yes, they could travel to Sonoita to fix the water heater. We set the appointment and I assumed everything was set.  I was out of town on business and my wife was down in Tucson, taking care of grandchildren.,  She made a special trip back up to Sonoita to meet the technician.  ONE HOUR before the appointment, she received a call from Rite-Way and was told that they do not service the Sonoita area, anymore. When asked why they didn't know that two days ago when the appointment was confirmed, he had no answer. If they had been truthful with me in the first place we would have called someone else and my wife would not be taking cold showers now.  We have used Rite-Way before on some of our other properties in Tucson, but rest assured we will never use them again.

I had a very good experience for some minor plumbing repairs.   They did two tasks for me and their bill matched the estimate given on the phone.  I guess this isn't surprising since it was within their minimum service call charge.  

What impressed me is that they EASILY fixed a  problem that Green Valley plumbing was unable to resolved.    

I'll definitely call them the next time I have an issue.

Norm came and fixed our problem in the guest bathroom. He did all of the work in a professional manner and completed it within an hour. I would highly recommend Norm and his company.

Just trying to understand these different contact's. One is for this and the other is for that. This company has manger's that work to make you understand. I thank Chad for trying to make them understandable but I think that every employee just needs to know more of what they are to be doing and how to answer my maintenance questions. I know that every company needs and works on making money but the serviceman isn't to try to be a salesman. They are for servicing not selling! If they fell or see something that may cost me money then tell me a little about it then maybe say that a management person or a saleman will call me and try to make it easier for me to see and understand that. With doing something like this it would be showing me that the service repair man is servicing my equipment and not being a saleman. I also think that these differ maintenance contacts should be put together or be ajusted so that I'm paying them both at the same time. You have two company's in one Sunny Plumber ( for plumbing and water) with Goettl (doing Heating and AC) with maintenance contract's. I might have to renew one contract in say July then in say December renew the other. Well from one to the other it's easy for me to forget which one I renewed. Renews are sent through e-mails and sometimes people like me don't get them or I can open their e-mails. I fell that the mailman needs his job also. Sorry to make it shorter lets have this or those two company's work as ONE.

Sent a message requesting a quote on a new water heater install... these guys didn't even bother to respond.  AVOID!!

Do not use this company!! Bait and switch, waited 2 hours for the plumber ( had to call back twice) Ad clearly states $75 any drain anytime, upon arrival quote was $340!! Never again!!

I reached out with a plumbing issue and was told that they would be out the next day. The following day I did not hear back, despite leaving multiple messages. Two days later and still no response.

First he didn't show up and when we called 2 hours later he said he had lost our name, address, and phone number and was hoping we'd call! His welding propane tank ran out and he didn't have a spare but luckily my wife was at Home Depot and picked it up. After two weeks of fiddling with the settings on the water softener he installed which didn't seem to do anything we figured out the bypass valve was still on so the water wasn't going through it which means he didn't even check whether it was working and without a leak. He also replaced our washer hoses for us. When I tried to use it we found that the water to the washer was still shut off from the work - again, that means he didn't check for leaks. He also changed the shower heads for us in two bathrooms. Two months later when a guest used the other one it sprayed water all over the bathroom because it wasn't on tight enough.