TAZ Plumbing

We have been waiting 6 days to get our hot water heater replaced through our home warranty company. They were supposed to come 5 days ago, then 3 days ago, and today. Apparently when they went to pick up the new water heater today, it wasn't available. Is there no one that coordinates this in advance? Tomorrow is day 7. I work at a hospital and I haven't been able to properly decontaminate and shower at home. We're new to the area so no friends/family who we can visit for help. Timeliness is NOT something this company possesses. If you want something addressed within a reasonable time frame, find another company. We're only using them because of our warranty but given the choice, we won't use them for any future needs.

We have had TAZ Plumbing to our home 4 times now.  The first time was for a major leak that required detection of the leak, rerouting pipes that were in the slab & ultimately drywall repair.  The whole job, while not cheap, was professionally handled and completely cleaned up afterwards.  We were pleased enough to have them back over the years for smaller, more typical plumbing jobs.  All of which were handled well and in a timely fashion.  In fact, they were just here yesterday for what we thought would be a replacement of a shower temperature regulator which turned out to be a minor repair of the existing part.  We will continue to call them.

Well, I wish I could rate them based on their work. Unfortunately, I can only rate them on their (lack of) professionalism when it comes to making a commitment to do an estimate. Initial call went well, I thought (after I got through their call-blocking process -- my job blocks outgoing caller ID, so my call didn't go through till I jumped through some automated phone system hoops, left a number and then they called back). Explained what needed to be done, chatted a bit more about it and then was told that they could come out between 1-4 pm that day to do a free estimate. Gave them the location info, my number, and instructions on how to get into the back yard where the work was to be done (just through a gate). And that was it. Heard nothing else. No call to say they couldn't make it or that an emergency cropped up. Nothing.

They may do great work IF they get to your place. But I wouldn't know since they didn't show.

NOTE: This review is extremely similar to another review of mine for another plumbing service. That's intentional. I had the same experience with both. Set up appointments for estimates with both. Neither showed or called.

I called my home warranty company for a kitchen faucet that didn't have hot water, and they assigned TAZ Plumbing.  They called several times before the appointment and the service man arrived on time.  The faucet was fixed pronto (hot and cold leads to faucet were reversed...who would think to turn the handle all the way to cold to get hot water?).  That morning, my toilet began acting up and wouldn't drain quickly like it did the night before.  He ran a roto-rooter and cleaned up the problem quickly.  
Great service, gave good advice on things to change in the future.  I've already recommended them to my neighbors and friends.

Both toilets  were clogged on a Sunday. Called taz plumbing and they were there in 90 minutes . Adrian showed up was very professional and informative great job done quick

This is the second time I've used this company. The second time was even better than the first. We had a water supply line break and they immediately had someone out, same day and repaired the leak. Their care, honesty and attention to detail is second to none. I will only be calling TAZ Plumbing for my needs now and in the future! Thank you!

Let's start with the staff - Jose is the man. He's clearly a seasoned plumber and jumped right into the job. I swear this may have been the fastest plumbing job I've seen. Between pulling out my range, dealing with the gas line, re-plumbing the connection and shutoff valve, he was in and out in like 10min. I swear he probably spent more time looking at then job to make sure he had what he needed vs. knocking it out. The man clearly knew what he was doing and did it quickly. Added perk he had all the parts on his truck and reused several of mine.

As for the employee that scheduled my appointment, she was wonderful. Wish I got her name, she was friendly, kind, and was very pleasant to work with.

Now as for the pricing, I did take off 1x star for the pricing. I get that plumbing is not cheap, and I also recognize I'm paying for the knowledge, experience and bonded/insured company. That said, for what appeared to be  a very easy / quick job that was scheduled in advance, it hurt the wallet a bit more than I was expecting. I mean I get it, you get what you pay for, but it was like 30%+ more than what I was expecting from asking around. So plan accordingly.

Overall though it was a very good experience with Taz. I get several reviewers had some poor experiences, maybe it was just the tech they were working with. If you want someone to work hard, not play any games and do a good job, ask for Jose, he's the man.

Very helpful and kind. They came out right away and were great - will use them in the future!

Called this firm to check out slow sewage leak that appeared as damp/wet areas along baseboards and tile in bathroom and hallway - source turned out to be crack in plastic drain pipe buried in concrete slab, just below surface. Owner presented me with a take-it-or-leave-it, non-itemized estimate which seemed exorbitant (an opinion that insurance adjuster and restoration company later concurred with). I reluctantly authorized repair work. I must say the crew was professional and did a good job, but I felt very ripped off as I could not reconcile the manhours worked with the tab. I had to request their senior discount, which was a meager 2%. Also protested their sales tax on labor, which City of Tucson tax department agreed was improper. Taz refunded, but deducted the senior discount from refund! Another protest, another check. Bottom line, they provide professional plumbing services but seem most skilled at separating people from their money.

I am writing this review to thank Miguel for coming out and helping me with a big clog in my kitchen sink. He gave me a proper thirty minutes heads up phone call. On arrival he was very friendly and polite.

Throughout the entire time he explain to me everything he was doing. He even explained to me and taught me about the pipes that were in my house.

The issue was more complex than either one of us expected. He was patient and talked me through everything he was doing as he did it.

Miguel went above and beyond to help me out. The fact that this company hires competent people like Miguel makes me believe and trust in this company.

Getting work done on your house is stressful, especially when all of the sudden you can't use your kitchen. It's good to know that you have someone you can trust, and they even give warranties for their work. Thank you for the great service.

Extremely fast, very professional!  Woke up to a busted water heater and a minor flood - going to sleep with a newly installed, top of the line, water heater.

Warning...stay away from this company.  I learned the hard way.

Taz plumbing was assigned to look at the plumbing problem at my rental condo by my home warranty company.  The plumber found a small leak in the faucet spray hose line.  They then told the tenants not to use the kitchen sink water until they got repair parts. But they didn't shut the water valve off.  That was over 2 weeks ago!
So, since then, the tenant of course starts to use the sink.  And then the leak turned into a big leak, and flooded the downstairs unit when the tenants were out of town.  All in all, I'll be paying over $1200 in repairs because of the incompetence of this company.  
When I called them, they said well, we told them not to use the sink.  Interesting solution to a plumbing problem.

Had an appointment to change my water heater via the 2-10 home warranty,  Taz told me there would be a fee to move the gas line out of the way to do the install and the fee would be 125.00 (or very close to that).  That's kinda weird since the gas line goes to the heater,  none the less I agreed and had them come out only to find that the price would now be 285.00!!!
Again this was through a home warranty ,  and when I called my warranty company they advised that Taz plumbing never told them there would be an additional cost to me

2-10 Home warranty offered me a reimbursement OR a cash payout option,  TAKE THE CASH OPTION INSTEAD and use a different company,  I went with Just Water Heaters and they installed a water heater for me and I was able to use the check from 2-10 home warranty.

Taz plumbing gave me two different prices to move something that takes 5 minutes to move,  and wanted me to pay 285 bucks!!! Outrageous.

Our rent home had to get new plumbing and they were contracted to do the work. Roman and Jose were great, nice, and took care to make sure all work was completed and quickly! It's a hard pill to swallow yo move into a new rent house and have plumbers needed day 1 but at least they were the ones to do it. Thank you Taz Plumbing!

Our new water heater works well, so there's that. The complaint stemmed from refusing  to itemize the  bill so that we can see exactly why we were being charged the amount of money we were. We had a drippy faucet. It took three trips out here to get it repaired. The second time they were here, they did damage to my cabinet, broke my drain pipe, which to be fair, they fixed, left a huge mess, and left tool marks on my showerhead. I also had a immunocompromised friend over and I asked the repair man to wear a mask when he walked through the living room. He ignored that request. I also requested that he close my garage door  or use the front door after needing to go  outside. We keep our bikes in the garage, which I explained to him. He left my garage door open three separate times in that one visit. Attached are pictures of how they left my cabinets. I have made several calls and emails, along with the pictures. It has been three weeks. They still have yet to respond. Don't invite these people into your house, and avoid them if you have American Home Shield. They also left a huge mess which they did not clean up. My bathroom is clean before they got here, not afterwards.

Our problem was the toilet. Bolt on left side disintegrated and toilet rocked. Ben called to say he was on the way. Arrived at the time he specified. I was impressed right away with his professional look. He got the job done, wax ring needed replacing, new bolts installed, put back fill valve, adjusted it and cleaned up everything. He was very efficient and finished the job quickly. We have AHS and after the first plumber they gave us, I looked them up and they had terrible ratings. I called back and cancelled, asked for their list of Plumbers and chose TAZ from Yelps reviews. Great choice! Wonderful experience!

I needed the flange replaced on our toilet. The Tech came out and said he needed to cut a third of our tile, down into the concrete, the pipe and possibly into the wall. The job would cost 2300. Barring anything else they may find.
The next plumber who came from Code Blue said none of that was necessary. It simply needs to be replaced for 525.00.
TAZ plumbing was clearly taking advantage of two elderly disabled people. And it is an outrage! Disgraceful! Do NOT go to TAZ! Get a second estimate. It's outrageous

They did a great job when I had them put in my shower fixtures.  Very professional and detailed oriented. This is the second time I've used Taz Plumbing and I will go back to them.

Replaced our main sewer line installed 2 clean outs outside for future use and hydrojetted the entire house all while being the most professional and customer service oriented business I have ever dealt with. There was a trench in my front yard a day ago and now u cant even tell it was dug up. Will definitely be using them again in the future for any plumbing issues. THANKS TAZ (Juan, Tim, Adrian, Ivan) and all others that assisted with this job..your professionalism, courtesy, and work are beyond reproach. KEEP UP THE GREAT WORK!!!

Do not use this company!! Bait and switch, waited 2 hours for the plumber ( had to call back twice) Ad clearly states $75 any drain anytime, upon arrival quote was $340!! Never again!!

Our washing machine overflowed. They came out, told me there was a break in a pipe, it would cost a little over $7,000 to repair. For that much I got a second opinion. The second guy came out and after using a camera and looking at the same pipes told me they were old and had some narrowing due to build up. He showed me the video and we talked through everything. I am very glad I got a second opinion. I believe this was fraud plain and simple.
If you use them get a second opinion, I know it saved me $7,000

MAKE THEM TEST FOR ASBESTOS!!!! We had our hot water line to our kitchen rerouted from underground to overhead through the ceiling. They cut 11 rectangles throughout our ceiling knowing full well our home was made in the 60s. They never mentioned we most likely would have asbestos now exposing our household to all that dust while having the ac running for days afterwards. He never wore a mask for his own safety let alone warned us. Another company is doing the drywall repairs and it wasn't until they came to look at it that they told me and tested it themselves. They were shocked they didn't consider testing it before making all those cuts. Without a doubt we were exposed to asbestos completely due to this company. Their policy is to only test for it if there's water damage. That is what the plumber told me after I asked him. That is a ridiculous policy and does not put the customers safety first at all. I am extremely upset we were exposed to such a harmful substance with zero thought.
Also now we have reduced water pressure and our spigot to the backyard has no water pressure at all after they replaced it. To soon to know if it was actually from their repair work or something else.

The plumber that did the work was very nice and respectful to us so I don't have any issues with how they conduct themselves in that way.

Tried to fix a non flushing toilet and in the process did something to my refill valve  refill valve is now making a very loud squeaking sound. Called them back to repair the problem they created and they refused. Passed the buck. Will not use their service again.

They did nothing but say it's gonna be $400 because You have a home warranty and they won't cover what needs to be done
He was impatience to get out of here after showing up at 4:30...not taking into account that I have been waiting for them since 8:30am.
If you are looking for a fair tradesman to do any plumbing work...don't bother with these guys!!

It's not the best way to start the day by getting out of bed and having standing water on your floor. Ben was out that day to get our ruptured hot water heater shut down and removed. Unfortunately we have a very small mechanical room and it required them to order a hot water heater but when it arrived Elmer and his apprentice were here to complete the install and get us back to hot showers. Start to finish, working with TAZ Plumbing was an easy and professional transaction. Super friendly staff and they showed up when they said they would show up. As a retired custom home builder of almost 20 years, I was very impressed and would highly recommend them and we'll use them again whenever needed.

We were thrilled with the service by Taz. The plumber was extremely helpful, knowledgeable and top notch. We will be using them for some additional projects we need and highly recommend them.

The best decision my wife and I ever made concerning hiring a plumbing contractor was to enlist the professionals at TAZ  Plumbing to do our sewer work.

Their employees are very knowledgeable and friendly. The work was done on time and within budget. The original estimate that we were given was exactly what we paid.

The owner, Juan, was extremely helpful in suggesting ways to remodel our master bathroom. So we had them do that work and the bathroom came out just beautiful.  He was also a great help with setting up financing for the project.

We would not hesitate calling them for any plumbing work needed in the future.

My kitchen sink was backed up so I called for service on a Tuesday morning, spoke to a representative who told me I would see a technician that day but around 1pm I called to ask when the technician would be showing up and the next representative I spoke to on the phone told me no one put in the order and I would not be able to receive service till the next day at 5pm. Not only that but their customer service and care was not professional by any means.

The Technician was okay but again not impressed by the overall experience at all.

We called our home warranty company when our showers, tubs, and toilets started backing up sewage into our house on a Sunday evening.  They referred us to Taz Plumbing who responded quickly and got the issue fixed.  It was a little suspicious, so the technician arranged for the drain to be snaked with a camera the next morning at no charge.  They discovered that our backwater valve needed to be replaced, the completed the repair that day.  You'd never know there was a 4ft x 4ft hole in the ground in the front yard, all the dirt and rocks were put back nicely and washed and cleaned.  Thanks to the technicians and manager at Taz for making this unexpected problem and expense a great experience!

My wife and I have had problems with our plumbing. We have AHS and they sent out a plumber who will remain nameless at this time, this plumber lied to AHS about our issues. After fighting with AHS about it they finally agreed to send out another company. They sent TAZ.

Taz first called to set up the scheduled time, then called the morning of the appointment to let us know they had an earlier opening if that was ok. Of course it was. Then Ben, the Technician called to let us know he was just a few minutes away. When he got out of the vehicle his appearance was very professional, his attitude the entire time he was working was extremely pleasant and professional. He took time to explain what was going on and what he could do to fix it.

It was a great pleasure to have TAZ do the work.

TAZ Plumbing helped me with a broken water heater. They were sent through my home warranty and despite my home warranty assuring me it would be 48 hours until they could send anyone, TAZ plumbing cleared their schedule and made it to the house within hours. The water heater needed a part that was difficult to locate and they worked around the clock to get it by the next day, keeping in constant contact with me the whole time (I had renters in the house and really needed the hot water fixed asap). They were pleasant, calm, professional, an did a great job. Thank you!

Ben with Taz did a great job. He went above and beyond. Very professional. Superb communication.

Excellent service from Miguel at Taz Plumbing. Thank you, Miguel, for your professionalism and for arriving in a timely manner. I really hope to not need your services again, but I will certainly call Taz Plumbing again for any plumping issues.

They have been assigned to us twice by our home warranty company. They will not call you to set appointment, you will have to call them. They will then lie that they called and left a message and they didn't get a call back. They will then try to schedule you like a week out after you have already waited days for them to call just to make an appointment. They have horrible customer service! Please do yourself a favor and request another company if going through your home warranty.

Very responsive, next day service, within the the timeframe promised, on a garbage disposal replacement. The technician Gabriel was very professional and friendly, he completed the work quickly and did a very good job.

I cannot say enough good things about this company.  They came out on a Saturday afternoon in less than an hour to look at my very complex water main leak.  The tech worked outside in the heat , digging in the mud and moving big rocks to try and find my problem.  He worked for at last 30 minutes, and finally called his boss for a bid.  I couldn't commit at the time, so he left covered in mud and with ripped pants, and never asked for a penny for his work.

My husband thought he could do the job, so we put them off.  Sunday night at 11pm, we decided it was in our best interest to hire a professional.  Not only did they answer the phone at 11pm, they promised to be there the next morning.

With barely 8 hours notice, they had their 2 man crew at my house ready to work.  And work they did!  It was very difficult physical work, moving huge rocks, digging in the mud/rock mixture to find my leak.  These men worked hard all day at my house, no sitting around,  taking a break, but really hard labor.  They found the leak, fixed the leak with good quality materials, and did the job right.  Then they replaced all the rocks they had moved that supported the dirt bank.  They even rinsed the mud off the rocks, so it looks exactly like it did before they started.  They stuck to their estimate, and their price was significantly less than the other bid we received.

If you don't hire this company....you're crazy!

Additionally, the other review for them was very positive, but the reviewer neglected to check the stars, so it reflects poorly.  Hope she can edit!

Taz Plumbing came to my house on Easter Sunday to inspect and flush my water heater, and I wasn't charged extra because it was a holiday! In fact, I was able to save money using their coupons on their website!  Miguel the plumber was very kind and professional with helpful recommendations and passed along some knowledge as well!  I used Taz before on a leak inspection job, and while they could have took advantage of my lack of knowledge, they didn't do anything beyond what was necessary... very honest company!

We were having an issue were our kitchen sink and our washer would back up into our hallway bathtub. All other drains (bathroom sink, shower and toilets) would drain quickly and without an issue. Ben came out and diligently worked on the issue until he was able to clear the stoppage. His dedication, friendliness, and knowledge was refreshing. He listened to our description of the issue and paid special attention to make sure the issue was resolved. Ben is an asset to TAZ plumbing and I will highly recommend this company to anyone. Thank you Ben and TAZ!

LONG REVIEW but important information, and I have to say it is painful to write this.  But I feel I need to make others aware.  I have had Taz Plumbing technicians out to my house twice this year, as a benefit from my 210 Home Buyers' Warranty Program.  This review is NOT about the technicians - they were courteous, efficient and timely, and I liked them very much. And now to the story, and why I rated them so low.  

Last Thursday, 6/22/17, I went in to get ready for work.  To my intense dismay, I found that the sewer line had backed up over the lip of the shower stall, covered the bathroom floor, and leaked out onto the carpet in my bedroom.  I quickly went to the main bathroom to discover the same backup, but because that bathroom has a tub, the debris was contained to the tub.  

I immediately called 210 HBW, and they sent Taz Plumbing out, but this time there were two people.  One of them was a technician who'd been out before, and the other a guy I'd never met, whose role in the company I do not know.  

After they ran the camera in the sewer line, they went to their truck and said they'd be in as soon as they'd done some some paperwork.  About 20 minutes later, they came in and advised me that the sewer line (35 feet) need to be either repaired or replaced, because they found that the cast iron had disintegrated in a couple of places.

I was handed an invoice describing the video inspection, and an estimate for either repairing the line or replacing the line.  Low:  $12,921.60; high:  13,507.20.  The other piece of paper they handed me was for financing options through Synchrony Bank, with four payment plans.  

I was shown a portion of the camera footage, but only because I was outside and wanted to see it.  What does one know about what the inside of a sewer line should look like?  Right - nothing, unless you are a plumber.  

Since them I've been given estimates for fully HALF that amount from other, well-rated plumbing companies.  And today, one last look with a company who found nothing wrong with the pipe, except what a 49 year old cast iron pipe should look like.  Who put a camera in it again.  Who snaked it and ran water through it at high pressure.  Who charged me $370 for this look-see, and recommended that I might at some point want to consider lining it with a teflon coating for just under $5,000.  End of rant.  Buyers Beware.

I got assigned this company through my home warranty. Took time off work as I was told tech would arrive between 3pm-5pm. At 3:20pm, I called Taz to see if they could provide status as to when the tech would arrive. The girl that answered phone said they had to reschedule my appointment as all of their techs are sick due to Covid vaccine. Mind you, I had to call them. They didn't even have the professional courtesy or decency to call me. She said they just found out their tech was ill. Really? At 320pm, just found out? I asked for a Saturday appointment since I was hesitant to reschedule for another weekday. She told me they only schedule emergencies and something else for Saturdays so wasn't gonna happen. I asked to speak to her manager or supervisor. She told me they weren't there. I asked for the name of the manager/supervisor. She told me they're not allowed to provide that information. I asked you're not allowed to give me their name? She said no. Terrible customer service & clearly no regard or consideration for their customers.

Great water heater repair & service from Ben of Taz Plumbing!  And everyone I spoke with at Taz was helpful and pleasant.

My parents needed plumbing work so they requested for Taz plumbing. The employees went out of their way to give my parents great service and came at times that was convenient for my parents. My parents expressed thanks for the great customer service and professionalism exhibited by their works.

I'd put zero stars if I could.  Scheduled an appointment and they gave me a window of 2 hours, that all good.  2 hours go by, no plumber, so I call, they apologize and tell me that a tech will call me.  No call, no nothing.  So I call another company - super reliable and did the job!!  Meanwhile Taz calls today and says they will schedule today and I say never mind.

I don't have time or energy to deal with bad customer service....

A Taz Plumbing van was REALLY really speeding down a neighborhood street (Treat Bike Blvd) at 8am on a Friday morning right by an elementary school when summer school is  going on and people are out walking their dogs.

Totally reckless and inappropriate driving, which definitely reflects on their professionalism and may say something about their quality of work too.

If there was a plumbing emergency, go speed down Country Club or Tucson Blvd. not a bike/ped thoroughfare. So irresponsible!

Called TAZ Plumbing because of a blocked kitchen sink drain.  Friendly fast service, the tec. was at my door in less then an hour (on a Sunday afternoon).  Jose was professional, courteous worked quickly and had the drain cleared within a minutes.  Thanks for a great job, you've earned my business.

Hello fellow Yelpers!  I come to you with grave news.  If you look at most of my previous reviews I typically give 3-5 stars, so it pains me to give only one. I usually give the benefit of the doubt.

This was my second time working with TAZ plumbing. The first time we had a break in our water main and they wanted to fix it for $3500..... Needless to say we turned them away and got it done for $800 by another plumber.

This time around we had a clog in the wall which kept our on suit sink from draining effectively so we called our home insurance company and much to our distaste.... Sent us TAZ. *EYEROLL*   anyway,  the associate told us that it would need to be power washed (or something to that respect)  and that it would cost $410!   Well I was dumb and said to do it.  Then all he did was run a snake through (a diy fix for about $45 at most)  and then charged us the $410.  These people are total scammers...do not trust them.

While he was there we mentioned a supposed leak in our kitchen and without consent gives out phone number and address to a restoration company that then showed up unannounced less than 2 hours later!  Total breach or trust!

Do not use them.

They installed a hot water heater through warranty but the installer welded near the wall and didn't use a shield so I had black smoke marks on my wall and had to repaint and I also noticed it smelling like gas and he said it would go away..nope it was a faulty controller or whatever it's called. They fixed it but why didn't he check it to begin with and why not use a shield on the walls where he was welding? Frustrating

Taz Plumbing responded within two hours on a Saturday afternoon to repair a pipe that has ruptured inside a wall.   It was a major leak that has resulted in hardwood flooring nd several walls being ripped out due to water damage. The plumber did not have a fitting he felt would be a good long term solution so he asked if it was OK to cap the line (which only went to the refrigerator) and return on Monday with a superior fitting.  We were delighted to be able to turn our water and a/c  back on and move out of the hotel after only one night.  Early Monday morning the leak was fixed.

We were very satisfied with the timeliness of the response, the quality of the work, and the professionalism of the men who came to our home.
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Do your homework prior to hiring this company. If you can get a separate quote from a different company, try to do so (if possible). I agree with some of the reviews below, they overcharge (or try to make a simple plumbing  issue worse than it actually is). Their work is at best average and at worst dishonest.

Finding a trusted plumber is no easy task and thankfully, our Home Owners Warranty provided us with Taz Plumbing for a leak in our kitchen sink. From start to finish the experience was seamless. The folks at Taz were super responsive, the plumber arrived ten minutes ahead of the schedules timeframe and was in and out of our home in about 30 minutes. Service and parts replacement was included in the fee from our home warranty, luckily we didn't have any big surprises! Professional, timely and thorough earns this biz 5-stars!

Horrible experience with this company. They were sent by my home warranty company because my tub wouldn't drain. The worker, Gabe I think, said he snaked it and it didn't work due to too much debris build up and he would have to come back the next day with his supervisor and a camera. He said it needed a hydrojet power flush which could run 400$. He also mentioned a possible bad p trap or broken pipe. This was after I paid the 60$ fee.
Crooks!
I got several second opinions, 2 of whom told me you NEVER hydrojet a tub drain. Another company (88-Drain) resnaked it (it was hair). Needless to say I will never use these guys again. Call Hugh at 883-7246.

Horrible. I found them on marketplace on Facebook and was told they accepted venmo. I knew it was dodgy after seeing on marketplace they wouldn't let you know where they were located. When I had the guy show up 15 minutes late he looked and called and told me it would be $240 for an hour work. This was for a clogged dish disposal then proceeded to say they do not accept venmo. Do NOT GO HERE. If you're in Tucson use 88 drain. He came out in 30 minutes and only charged $88.

Super overpriced compared to other companies.  They wanted $3,980 for a job I needed done.    Called another company and got it done for $2,000.

Beware.  I called these guys to snake a drain on my house because the other folks I called couldn't get out there right away.  The tech Adrian was professional and came out to the house within 20 minutes, wow.  However, within a short time he called me to say there was a huge clog 40 to 50 feet down the line. He said all he could do would be to poke a hole for now, but that a section of my main line would need to be replaced.  He said no warranty on their work because it was so huge and that I should talk to his boss about a quote for replacing the line.  Note, my house is about 20 feet from the curb and taking into consideration the length of the exhaust pipe, I would say 50 feet of snake would put them about 10 or 15 feet into the city sewer line.  I smelled something fishy, so 2 days later I borrowed a snake from my brother and put a bubble spring on the end and sent it down the line.  I did indeed hit a clog, spun it a few times, pulled back some medical gauze and hair.  The clog is completely cleared...nothing wrong with my main line, just a bunch of guys trained to sell stuff you don't need.  Beware.

Called regarding knocking pipe noises. Different techs came out, both made mistakes. One  give a estimate of over $1,000, another installed the wrong faucet outside. The owner came, said the employees estimate was wrong. The owner said that the knocking sounds were caused by high water pressure. But it was the company who installed a faulty pressure regulator valve. Valve was replaced, but knocking sounds have continued. His answer for the the situation is to have the house completely repiped. And he refuses to do anything else, but repipe the whole house. They are both incompetent and dishonest.

Scam alert!!! Scam alert!  Do not do business with this company. Unreliable, unprofessional and down right incompetent!!

I'm writing this review because I have not had service yet. Called and made appointment. Between 9 and 12. Get a call after 12 saying they were stuck in traffic. Check the traffic there was none yet they were still an hour late. Then the gentleman walks in look at the shower doesn't even touch the parts I told him were broken . offers to replace a new shower head that has not even been used. And then charge the insurance company for a new shower head that doesn't need to be replaced. I will say we are going through a home owner insurance  company . he then wanted to schedule another appointment. Where he would have one of his plumbers come out. That's what we told them we needed. They are a plumbing company after all. Nice $60 to make a new appointment.  He hands me a business card it says plumbers supervisor. After he lies to me a couple of times I found out he is not the plumber supervisor he is the owner of the company Juan Grijalva. And I asked him why you did not tell me he was the owner of the company he says I don't have to tell you I am a supervisor. He then proceeds to go out to his car to call the insurance company I listen to the conversation and when I offer the insurance company advise that he is lying to them. After several times requesting him to put the phone on speaker. He asked if he can leave like I am the rude one for wanting to know what was going on. I do not know how their service is as far as plumbers but their service is fire is making appointments sucks we ask for them to send a plumber out. Juan comes out with no tools and tells me he has to make another appointment for one of his plumbers. I stand corrected he brought a moisture meter to check for the mold we believe may be behind the wall. We told them the shower has not been running for over a month. Therefore you will not get much moisture. Did not want to take the panel off to look because he would have to re silicone it. Which would not be a problem if he actually came out as a plumber like he said they were sending out. How do you trust a company if the owner lies to you several times. And wants to get paid to come out and make another appointment. That's what I have to say about this company. I cannot speak as I said for their plumbers they may be great Guy too bad they have a boss that is not. I will rewrite my review on the plumbers when I actually see a plumber if we allow them back in the house.

Ben with Taz Plumbing was kind, professional, and efficiently resolved my plumbing issue. I highly recommend him

Ben with TAZ fixed our stoppage after another plumbing company was unable to because the first company didn't have the right equipment.

We just purchased a home in Tucson and didn't know what to do when we found a huge leak outside the house. We called our home warranty company, but they said it was outside the house and, therefore, outside our warranty. But they referred us to Taz Plumbing. Thank goodness they did!

Because it was really late on a Friday night, we called the water company to turn off the water at the curb, which they did. Taz called us at 6:30 the next morning to arrange a time to come out. They were there by 10am and quickly diagnosed the problem. They offered us two options, one which would fix the problem and another that would prevent its recurrence. We opted for the bigger fix. Five hours later (as they estimated), we were done. It was a fair price, professionally repaired, with customer service being their priority throughout.

As I said, we're new to Tucson, but we now have a plumber!

Water heater 10 months after we moved in gave up the ghost, called 2-10 Home Warranty and they initially scheduled us with another plumber who got awful Yelp/Angie's reviews, so asked them to send Taz Plumbing as we had used them before for the warrantied garbage disposal.  These guys really know what they're doing--schedule you quickly, show up on time, clearly explain problem and work with you to get it fixed.  Of course the home warranty only covers the water heater and not the necessary replacement lines for water/gas/etc., but that's not the plumber's fault.  Miguel (very personable, competent young man) returned the next day to replace the unit, did a thorough explanation of how it works and left everything cleaner than when he started. When we get a few $$ ahead we'll probably get a water softener system from them.  Don't plan on renewing the home warranty,  but will definately be using this crew for future plumbing needs.  (Not sure about the negative reviews here, we've had them here 4 times and always had good service and very competent crew.)

TAZ  was great at rerouting a broken sewer line in one of ojur AIRBNB
 homes. We had a deadline of just a few days as guests were checking in. Taz not only rerouted the sewer line, they also replaced an aging water heater and fixed a leak in the other bathroom. All was done on time and was done well. Very professional and excellent service.  I will use them and recommend them for any plumbing issue.

I called Taz on a previous estimate that had been given to concrete back a broken bolt back to the cast iron flange but when they came out they technically did a toilet reset for $498. It's hard to believe that's what they charge after speaking to 2 other plumbing companies. I wish Taz company well as the previous times we used them they did outstanding but this time this whole misunderstanding caused me
To pay $498. I will never use their company again!

Customer service was amazing! Everyone was very helpful! I am very happy I found the perfect plumbing company I know I can trust . The plumber was very knowable about my situation he was able to fix my problem right way !! I highly recommend taz plumbing to everyone !!! FIVE STARS

I was happy with Taz plumbing just not with the recommendation to use Quickdry.  The guys were Hack, expensive, and lack luster on follow up and communication.  When I got a Lien notice I was livid.  Taz would get a better review if they stopped referring business out to partners that mar their reputation.

Do not use Taz Plumbing. They bilked my elderly in-laws. When you have a home buyer warranty 2-10 policy, a company such as Taz promises to come out and perform specific tasks. You pay them $70 under your policy. Their task was to snake the line going from the washing machine. But instead, they lied and claimed that it was done and that the line had to be hydrojetted. Well, that is an additional cost of $442 (and they know this). Instead of $70, they would get much more for doing something you might not need (and in our case we did not need). All I can say is thank God my elder in-laws have someone watching their backs. We were able to get another company in to snake the line and it did not need any more work. Be careful out there!! These charlatans might try the same thing on you!!!

Read several reviews of this business and was skeptical, but once the plumber Adrian arrived and began his assessment, I could tell he knew what he was talking about.  Had a 90% clogged drainpipe leading from the kitchen sink and laundry room out to the main line.  Adrian at first used the standard snake, but once it came out clean, he knew it had to be residue buildup on the inside of the pipe that could only be cleaned out using a water-jet cleaner.  He had to return to the office on the NW side to retrieve the device, which was a little annoying but not his fault.   Once he returned, the process was done in about 30 min.   Some of the residue back-washed to the cleanout under the kitchen sink, so he was able to show me what was in there - yuck.  

Thanks again, Adrian for a job well done.  Final cost was just under $500 ($600 with the AHS service call) but compared to the potential floor damage that could have happened on our nearby laminate flooring, I'd pay it again tomorrow.

Review by Sarah's husband, Ray.

We had our main sewer line burst under our historic, 1941 mid-town home--it was a mess, and we needed help quickly. Not only did Taz Plumbing come quickly and provide a quote within 30 minutes, but they found us a cleanup and restoration company--Bingham Restoration--who also came right out and agreed to get started the next day. Working together, this great team made us feel like we were in great and caring hands--and we were! It's very stressful to have this happen (not to mention environmentally hazardous and difficult to deal with for everyone, not the least the plumbers and restoration specialists). The Taz team knew we were having trouble with State Farm, who is refusing to cover our hotel expenses (as if we could stay in a home with no plumbing and that reeked of sewage), and Taz pulled out all the stops, having their workers come on Saturday and getting the system working by Sunday, saving us two days of hotel. I can't say enough good about both Taz Plumbing; Juan, one of the owners, personally made sure everything was going along well. All the guys were unfailingly polite, and always nattily dressed, even when working in the crawl space under our home! I would highly recommend Juan, Adrian, and crew, for any plumbing needs, small or catastrophic. Roseann H., Historic Catalina Vista, Tucson

After waiting 1 week for a technician I was called 90 minutes into my 2 hour waiting window only to be told they had to reschedule until Friday.  If you want something done on-time, go with someone else.

This is the second review I have ever written. I prefer to step away from the computer when I can...however, Taz Plumbing deserves my time as they truly gave me their best.  I was initially hesitant to use Taz Plumbing as I saw several average or less reviews. But I decided to take a chance and call the owner. To my surprise, Taz Plumbing could not have been more persuasive as I listened to him explain some of those low reviews. An appointment was set to meet within a day. I observed how Taz Plumbing was very organized. They have an excellent logistical system in place once the green light has been given by the owner to proceed. Upon meeting the owner who by the way has a great sense of humor...he gave us the bottom line cost....we needed all sewer drains to be replaced for a 1970 year old home which at the time we were renovating. We also had the water drains replaced at the same time. Most importantly really is how Taz Plumbing came in and immediately...upon the first day started creating trenches. I have been most impressed with this company as they explained everything along the way. Our house was a challenge in many ways. Taz Plumbing came in with their clean uniforms as I was introduced to their team. The employees for Taz Plumbing were kind and respectful. They actually appeared to be enjoying their work which eased my nerves. Not only that, but they cleaned up daily. Their work was impeccable. They enjoyed what they were doing. They made this process bearable for us. The owner was always there to review and ensure the accuracy of the work and sometimes having to rethink for unexpected challenges. At the time, it was recommended to replace the water drains. Yikes. Well, I decided to get another proposal from a Plumbing Company that was rated 5 stars.  I wanted to compare the cost. The other company which was highly rated...came out...did a thorough inspection and said they could do the job and would prepare a proposal by 10:30 the next day. Well, low and behold the next day came and no proposal. We never heard from them again.  We did not find Taz to be any more expensive than others. What we did find was the Taz crew gave us peace of mind. They had a full crew at the house every day to tackle the big job. They met their deadline, worked weekends, and all workers were very gracious. It was evident that they took pride in their work. Two months later I had to call on Taz Plumbing to repair a mistake that was made by our contractor's crew. Taz sent over an individual to correct the problem immediately so that we could be inspected by Monday. This individual's name was Hugo. He corrected the problem in 15 minutes. This individual went out of his way to assist in another matter in our home. I'm so impressed with the crew of Taz Plumbing. We will always use Taz Plumbing.

I had a pretty bad experience with these guys.  They were also sent to me through my home warranty company 2-10 as many of the other reviewers.  I had very simple tasks: slow draining water from my bath tub and rusted shower head. My hot and cold water was switched so they offered to correct this.  At the end, the above issues were remedied BUT they broke my valve.  So now the panel with the shower handle is no longer attached to the wall and there is a big gap that lets water get into the wall.  The plumber told me this will cause significant water damage and I should get it fixed ASAP.  Even though he broke it, both TAZ and my home warranty company refused to cover the damage.  My estimate is about $1000.