We've had a drainage issue since moving into our house. Whenever we ran our washing machine, the kitchen sink would fill up with the water from the washer. The previous owners did not have a washer hooked up when we did the house inspection so we didn't know at the time. Running the water from the kitchen faucet was fine and drained quickly so we didn't understand why it was backing up. We had someone come in to snake the pipes but they couldn't solve the problem--the water kept backing up in the kitchen sink. So we put up with it for a long time.
Then we got Tom's name from a family member and called him immediately. Tom came right on schedule and assessed the situation quickly. He was very knowledgeable and professional. He had to go up on the roof and snake the pipes to get rid of the clogs and it worked! We no longer have to hear the kitchen sink gurgling and filling up with water whenever the washer goes into its spin cycle. Thanks Tom!