88 Drain

I first found Hugh and 88-Drain 10 years ago when another plumber could not figure out what was wrong with my toilet. I called Hugh and he diagnosed the problem on the phone, then came over and fixed it in 30 minutes. Since then, I've called 88-Drain for all my plumbing needs and Hugh has always been fast and kind. He's just a nice guy! I highly recommend him.

One word, amazing!
The customer service and communication was excellent, they were able to fix my drain in a timely manner and then put me in shock when I got the bill, it was way lower than expected!!!
I'm used to so many places ripping people off and charging outrageous rates that it was a pleasant surprise to find a place honest and fair.
It really made my day and I was very happy with them.
I will definitely use them again and will recommend to others

Super Duper! I got same-day service with a smile. Arrived on time for the scheduled appointment. Old garbage disposal was replaced in under 30 minutes, for a very reasonable price. 100% satisfied with all aspects of service. I highly recommend this company.

These guys are FANTASTIC.

I had a clog that prevented me from using my washing machine.  They came over, introduced themselves & got right to business.  
Very professional & masked.  
Broke up the plug, cleaned up and left all within 30/40 minutes.

I will recommend them to everyone!  
Rock Steady
(High Five Hugh & Justin)

they do not guarantee their work,  The professionalism of the office has a a lot to be desired.  The bill is never what they advertise it to be.  We had used them for several year in the past with no problem,   but lately they have gone down hill,   Time to find a new drain service!!!!

We called and they came out within 30 minutes and charged $88 for a drain clogged in my sink. They were in and out in 20 minutes. There's a reason they have almost 5 stars. Would recommend again and again.

Very prompt. Very thorough. Very good job. The technician arrived on time. Got right to work. Very friendly and courteous. Fixed clogged kitchen waste line very quickly. Highly recommend.

These guys are responsive and reasonably priced. I have had great service from 88Drain at a good price. Other plumbers have given me a price based on taking the power auger off the truck but not these folks.

Got a referral to Hugh after Taz Plumbing came out and couldn't fix my bathtub clog-- snaking wouldn't work. Said they would need to come back the next day with a camera and hydrojet and would be around 400$. Hugh came out and snaked it for 60$, problem solved. It was nothing but hair!

Our family has used Hugh at 88-Drain for a few years.  We had been happy with him up until a few months ago.  
 Hugh came out to my grandma's house to fix a faucet.  Trusting Hugh to be honest...  He did the work and my grandma paid him 521.59,  being that my grandma is 94 years old and on a very tight budget, I looked over her bill.  He did only charge her 95.00 to install the faucet, although he charged her 369.00 for a faucet that I found at Home Depot for 155.00 less(214.00).
  First of all he did not ask her what kind or how much she wanted to spend on a faucet. She would of been happy with 100.00 faucet...
 Secondly, why is he charging her 155.00 more for the exact same faucet that I could of bought at Home Depot.
I asked him to refund my grandma the 155.00 that was the difference in faucets.  He said no.  With that being said, Hugh is out to take advantage of people that still have trust in the working man.  
  My family, friends and I will not use 88-Drain or Hugh again due to his dishonest character, unwilling to make things right, and shady billing.

We had a sluggish drain in our kitchen sink and after trying a DIY project to clear it, managed to have water running all over the kitchen floor.  We used our Choice Home Warranty and were referred to Quality Drain Service (aka 88Drain) who promptly responded to set the appointment for repair.  Stephen Jobe called to let us know he was on the way and arrived promptly during the scheduled time.  He found a hole in our 12-year-old garbage disposal was the problem, replaced the unit, and tidied up after himself.  During his visit, we had a lovely chat and we found this young man to be both extremely professional, very efficient, and totally delightful as well.  He was very thorough, explained everything we needed to know, and did an excellent job.  We would rate his service A+ for sure!

Great job installing my R.O. system! I appreciate this and the flood that it kept me from creating had I tried it on my own!

My only gripe is that I was given a low to high estimate, and when I was handed the receipt, it was for the higher end of the estimate plus parts so it cost more than I was expecting.

Always professional & punctual & efficient,  they explain ways to keep drains open while removing clogs due to plant roots or food waste!

Awesome company! Very affordable, knowledgeable, professional, and nice. They're not in it to take your money and scam you. Only downside is they only do minor plumbing issues, like drain problems, replacing things etc. Other than that, these guys have been awesome for both myself and a family member while we were having plumbing issues. Highly recommend!

Our master bathroom shower backed up on Wednesday.  88Drain came out at noon and fixed the back up in under 30 minutes!

Zack was friendly, kind and so helpful. Our experience was positive from beginning to end with this plumbing company.  They answer the phone, are responsive and provide great value!  We're so happy you fixed our plumbing issues so quickly!!

Omg I've used these guys for years.  My go to plumbers.   My washer was backed up again.  It happens about ever 4-5 years.  I called at 9am Tuesday.  They has some out at 2pm.  The kid was so kind and fast.  Why throw money out the window when you can call 87 Drain!!! Thanks guys!!!!

Drain cleaning is about the only thing these guys do.

We had a really exorbitant estimate from another company, who we decided not to use. I called 88 Drain because another plumbing company could not come out an recommended them.

We got the dreaded 9-12 window on a Saturday. They showed up 9:05. Almost before I answered the door, they had the ladder up and the snake unloaded from the truck.

20 minutes and $75 later, they had the job done. Hugh has been in this business for almost 40 years, so he knows drains. If your not in need of a full service plumber and just need a drain snaked, he's your guy.

We had a blockage in the main drain and had sewage come into the tub.  Called and was given an appointment window between 12-3. They called and were going to be late.  Once Hugh got here went right to work and fixed the problem.  Super fast &efficient very affordable I would recommend them to everyone.

While they fixed the plumbing they left a mess and then tried to claim my floors were not damaged by them but somehow got grease (like from a drain snake) on them some other way. The grease cannot even be mopped up and was tracked in streaks from the waiting room lobby to the break room/kitchen, making my clinic floors look horrible in that area.
Hugh was rude when I asked him to send his guys back to clean the floors, which I did right after they left. They left without checking in with me and I simply came out of my office to see the mess they left. Hugh accused me of lying about the floors. Seriously? who has time for that? I assumed as a business person he would take care of his customers not accuse them of lying. He even refused to come see the floors for himself, and see how the damage is only in the areas where his workers were traveling back and forth. He left me know choice but to contact the BBB and write reviews online.

We're property managers in tucson and phoenix. We called 88 drain last night . Hugh answered the phone . He was honest and professional. He said tommorow between 9-12 they would come to the apt complex. They were on time at 9. They finished the job honestly and quickly. Their was no up sale like most other companies try to do especially in tucson. Most honest company to do business with. We highly recommend them.

Used Choice Home Warrantee to set up a repair for my leaky toilet.
Drain88 called us quickly to set up an appointment.
Had an appointment set up for the next day.
Mylan and Alex were here early and got the job done within 20 minutes.
Both were courteous and business like.
Very happy with the office to work with us to set up the appointment.
Can't comment on the price because with Choice I only pay $45 for the service call.
This is the 2nd time we used Drain88 and both times the work was done well.
Nice job, highly recommend.

88 Drain was recommended to us by MacInnis Plumbing, who does not do drain snaking and said they use 88 Drain themselves.  The guy from 88 Drain showed up in the window and got both of our drain issues cleared.  Couldn't be happier and would definitely use them again if we get another clog.

88 Drain used to be a great, responsive, local company.  We have used them for over 10 years. BUT, times have changed. They are understaffed and led me on for over three weeks.

A plumber came to assess why my Toto toilet was continuously leaking and said they had to order two parts.  Several promises and three weeks later, I learned they never even ordered the part.  

Don't even bother calling them.

Amazing work - again! They took the time to order parts and come back a few days later to make sure the tub valve cartridge was correct. These guys are plumbers also, not just $88 drain clearing.

Called 88 Drain at noon on a Saturday for sewer line blockage.  They arrived a few hours later and solved the problem.  Amazing service to fix a major problem, same day within hours of calling them on a weekend.  Highly recommend and will be my first call for all future plumbing issues!

I wanted to give place a 3 star, but I'm giving it a 4.

My first experience with this company was extremely positive. Plumber was nice, professional and on time. Not to mention, he got the job done! If I was going off my first experience It would get a 5 star review. Because my experience was so positive, I decided to use them again for another plumbing issue. The second time around, was a slightly different experience...

I called to make an appointment hoping they would get there the same day, unfortunately they couldn't, which is completely understandable. They advised they could get there the next day between the hours of 2pm-6pm. After multiple phone calls to the business, the plumbers didn't show up until around 6:30pm. They said they were busy. In speaking with the office, they sounded rushed and I almost got to the point of calling them to cancel and going with another company as we waiting for 4 1/2 hours for them to show up. Not to mentioned rearranged the day to make sure someone would be home when they got there.

Now when the plumbers arrived they were friendly and extremely helpful. They took care of the issue and were done within 30 mins or so.

While my first and second experience were different, I still would very much recommend this company. In fact, I will use them again if I have a future need. Next time, I'll just try to confirm they are not as booked as last time.

Cheers.