Best in Phoenix AZ

I couldn't find the keys to my backdoor dead bolt lock. I called and they answered. They came promptly to my house same day ata time that worked for me after work. Very reasonably priced. Very friendly and professional even in this day of asocial distancing. I'm thoroughly glad I found them. You will be too!

Quick to respond and fast reliable service. Great quality of work. I highly recommend this service

Really great service, very knowledgeable and super quick.  Epic beard! Highly recommend!

Offered me a deal if I posted on social media. Service was quick and professional.

Hands down the best key replacement place I've ever been to. Quick-service the guys took care of me within 30 minutes I was in and out the price was 1/3 the dealership! Thanks Maor!

Called them about a mailbox that would no longer open they responded quickly gave me a time, came out within that time frame and was fast friendly service.

Found AA on Yelp -- excellent service. Very professional and fair price -- and good job.

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

Got off work early Friday 5/10 and dropped into A Professional Locks to look at a safe I was interested in purchasing. Spoke with a staff member who was professional, knowledgeable, and helpful. He gave me the information and pricing that I needed. I was in and out very quickly. I told him I would be back the following Friday to purchase the safe.

Walked into the business today Friday 5/17 to order/pay for the safe and set up a delivery date. Staff member remembered me from the week before, was again friendly and helpful.  He called to find out if they had the safe I wanted in stock. Turns out they did not, however they had an upgraded "loaded" model in stock in the model I wanted. The owner worked with me without any haggling and gave me the "loaded" model he had in stock for the price of the basic model (I actually came in to get). He told me he would rather have me get a safe now than wait the month it would take to order the one I originally wanted.

I am one happy and satisfied customer with a great deal on a safe with extra features I was not expecting to get for the price paid.  A+ for A Professional Locks staff and owner for service and taking care of me - a first time customer. HIGHLY recommended!

I have used Northwest Lock & Safe multiple times, for keys and locksmith services.  I have always had wonderful experiences and their employees are the best to work with!  Great company and people!

Went to the Infinity dealership to order a replacement FOB.  They still lived up to my previous review, just god-awful service and overpriced.  Came to ACME Locksmith, not only were they able to order a manufacturer FOB from Infinity, they were able to do the programing for half the price without having to make an appt. or drop my car off.   Saved me hundreds of dollars!  This is the place to go for all your locksmith needs!

Great service from Tony. Really knows how to make you feel better about being a total loser and locking my keys in my car! Was fair on price with it being the middle of the night on a weekend and even gave me a magnetic key holder for my spare key so this wouldn't happen again! Above and beyond customer service from a locksmith was spectacular

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

As a uhaul center this place gets 0.0 stars.  Reservation confirmed for Sunday 9 am pick up. Arrived on time and the location was closed.  No instructions or lock box code emailed. No way to check damage on vehicle or miliage or gas level even if we did have a code because there was a huge car show going on in the parking lot blocking in all rentals. Called owner who said nothing he can do, he knows the car show is going on and to call uhaul.com.    Why would you tell someone to pick up a rental knowing the rental would be blocked in or that there was a car show going on?? ‍ Called another location and got patched to the regional office where they had the reservation switched and a credit. Regardless of the terrible service and 3 hour delay, we finally got the rental. Heed my advice - DO NOT RENT A UHAUL FROM THIS LOCATION EVER.  There are 20 others in the area you can choose from.  This place is where customer service goes to die.

Well now I understand why the reviews are low. I called to find out how much it would cost to replace the jogging stroller tire tubs as they were not holding air and the guy in the phone was condescending and completely rude! I have no desire to go in person and will take my business elsewhere the worse customer service by phone no need to go there in person.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

Called about obtaining a key code for my house key. Was asked for my home address and I instructed him that I didnt need them to come to my house that I would travel to their office location to obtain the key code. The male individual hung up on me. Called 2x and they again hung up/declined my calls. Rude and unprofesional.