Best in Phoenix AZ

Excellent customer service and quality!   We moved into our fixer-upper in the spring of last year knowing we would have a lot of work ahead of us.  After repeated trial and error with poor customer service experience with other contractors and home remodeling companies, we found Flooring America (actually my husband's intuition led us to them).  Dale was kind, respectful and VERY knowledgeable about all of the flooring options, brands, and styles.  Their showroom is vast and we picked out a few different carpet and wood-look tile options for various rooms in our home. Dale himself came out the very next day to take measurements with samples in hand...(and some additional samples as well).  We settled on a particular color for the carpet in our family room, however,  after a re-painting snafu of our walls (not Dale's fault), the color of the carpet that we picked and subsequently had installed did not match well at all with the new wall color. With some hesitation, I called Dale to find out if I had any options given my mistake in picking paint colors, and surprisingly, he said we were in luck and had purchased a carpet with a satisfaction guarantee, that stated we could change the carpet out for another color in the same carpet line/brand.  WOW!  We were not expecting that and are so pleased with the new color carpet that they quickly re-installed, with no hassles!!  Because of their amazing customer service, fair prices and high quality selection, we immediately thought of them for our next project a few months later. Since Dale kept all of our measurements for the entire home as well as the samples we had selected previously, we ordered from these wonderful folks again and within 2 weeks of ordering (and only 1 and 1/2 days of install). I have beautiful new floors in my home office. Compared to the experiences I have had at other places like AZ tile, we have found Flooring America of Chandler to have superior customer service, a wider selection and better prices.  I highly recommend that you consider this wonderful family owned, local business for your next home project.    Keep up the great work!!

Purchased carpeting and laminate flooring here.
Friend turned me on to the place. Great service and excellent product line, and way cheaper then floor Decor, lumber liquidators,  or home depot.

Mr. Low Down. ....

These guys are awesome..We have a new build up in New River (kitchen/island/bathrooms/bar). Alex came out to measure on his way home from a job up in Flagstaff and had our cabinets done and installed 13 days later (other companies I called were 6 months out).  They had exactly the granite that we wanted.  His prices were great.  His salesman Veny - best customer service/sales guy I have seen in a long time.  The installers were awesome, fast, clean, respectful and AWESOME at what they do.  We had one problem with a counter, came up with a solution and BAM it was in and done.  If you want granite counters - these are they guys.  And Alex has a great eye - they way the lined up veining is amazing. Nice to work with a company that takes great pride in their work and their customer service.  We will use them and refer them for sure.

Russ was excellent. My toilet was leaking and needed to be replaced, and when Russ came he discovered that the plumbing fixture itself was also leaking and had to be replaced. He worked quickly to get it done, so it was a minimal hassle for me and the other people in the building (when we had to shut off water to the whole building). He gave a fair rate and did very high quality work. I highly, highly, recommend his services!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

First-off, we had been looking at flooring samples at different businesses for almost a year and were getting completely confused.  

We eventually found Floor Depot North and spoke with the owner Jeff.  We told him what we were "kind of looking for" but didn't know for sure.  Jeff explained several different options and showed us a lot of samples from the large selection at his store.

We ended up choosing a beautiful hand-scraped engineered wood from Shaw. It came in 3 widths, which is something we never thought of until Jeff suggested it.  

Jeff gave us a great price and the service was outstanding.  The new floor completely transformed our house.  We will not buy flooring from anyone else!

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

This company is great for carpet cleaning.  They let me know who was coming the day before, with a picture of the driver, and called afterward to follow up on our satisfaction.   Will work with them again.

Quick and efficient. We needed our entire 2nd floor carpet replaced under a tight deadline. Brian and team were efficient, professional, and great to work with. The carpet looks amazing and they finished in one day.

Builders flooring and design recently remodeled our home in Queen Creek and we loved it! Nik and Kathryn were helpful and response throughout the entire process.

They put in new flooring and cabinets, along with new baseboards, and everything looks great!

I would ABSOLUTELY recommend them to anyone looking to build, or remodel!

Do not ever recommend them, worst, unprofessional pluming and Superintendent ever worked with. They don't check their work how it has been done. Too expensive for  terrible job they do. Stay away from this company.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Ben is probably the nicest and most knowledgeable granite/tile guy I've ever met.  He treated us great from start to finish - and after shopping around, our kitchen countertops ended up costing significantly less than other options.  The folks that Ben selected to do the installation were friendly and the end result was awesome.  Ben, thank you so much!!  I live in the east valley, so I was a little concerned about having to drive all the way to the airport to visit the showroom, but I am SOOOO glad I did.  Totally worth it - and if I EVER need tile or granite again, I know where I'm going - I will definitely recommend to anyone I know.  Ben sent a thank you card a week after the install, and I immediately called him and told him that he was the one that deserved to be thanked!  I will be doing business with Ben again in the near future (wife would like to fix up a bathroom downstairs).  A++++ experience.

Pro Floors did a excellent job.  Good service, honest, and suburb job.  We worked with Mike and he could not have be nicer.  We love our hardwood floors and will use them again!

Olympic Hardwood installed 3000 sq ft of engineered hardwood in our 1950's era home. The work they did was nothing short of amazing. Regina and Rafal spent quite a bit of time assisting us in picking the perfect flooring before we committed. We received a detailed estimate before work began, and when the work was finished there were no surprises in the cost. Work began on the dot the day it was scheduled, and proceeded right on time in spite of an entire week of rain. Their craftsmen were meticulous, not to mention polite and all-around great guys. The flooring has transformed our house! We really did our homework interviewing various flooring companies in the Phoenix area, and could not be happier that we chose Olympic for the job.

Excellent customer service. Accommodated my difficult schedule and expedited per my needs. Carpet and tile came out clean and beautiful.

Used Handyman Connection to have a bridge made. It came out perfect. A year later, I noticed some of the wood had rotted. Called owner, Allen Hopkins. He listened, sent someone out, who replaced rails with cedar wood. Looks great!
Great service and clean up was very professional

We had Patterson do a pretty large remodel ($135k)  on our home and yard.  Darren was the super and he was good while in the project.  However it took a lot longer than estimated - was supposed to get done in 2018 but was not done until late May 2019. After the project was done there was NO follow up. we could not get Darren to respond. I noticed in August if 2020 there were some issues with the work that was done so i again reached out to Darren with no response. again, and no one foloowed. Patterson EVER followed up with us.

A few weeks ago the new pool pump they installed quit working so i reached out to Patterson Homes and they sent someone out, but they thought it was for an estimate. He said yep those are warranty issues but i need to talk to my boss who will have to talk Ryan the owner. The Estimators Boss called me and said it is Ryan's issue.  I asked that Mr Patterson call me. He has not. So I called the office and asked for him to call me. He has not.

oh, and they never registered the pool equipment with the manufacturer. They didn't tell me to register it either.

I also learned  that Darren quit/got let go right after my project was done. No one ever thought to follow up

I googled Mr Patterson and it looks l like he has some other issues he may be dealing with.

I would not recommend them to anyone. You spend that much money and no follow up, no return calls, not honoring they warranty.    That is poor business. and it
looks like there are ethics issues also. I would not give them any stars.

Do you like high pressure, price is good for "today only" sales tactics?  if so, this is the place for you.  Sales person got very aggressive and defensive with me for asking basic questions and pushing back on the pricing approach.  I asked the guy to leave and he huffed and puffed around the house for several minutes before finally exiting.  It was an uncomfortable experience from the minute he walked in, until he left.