Best in Phoenix AZ

These people truly care about quality in their product and installation. Best in town.

I love my polished concrete floor! It is life changing to be rid of the nasty carpet and have quick clean up and durable floors with three kids and a dog. Very easy to clean up! These guys were prompt and very professional! I would recommend them to anyone.

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I hired Frank to tile two bathrooms. I'm extremely happy with his work. He was very professional, polite, and detail oriented. I highly recommend him!!

We found this business through home advisor and the reviews were decent so we arranged for an appointment for their salesman to come out. Glen Copper showed up. A nice British man. Is it just me, or do British accents seem inherently more trustworthy? If you agreed, the focus on the word "seem" is appropriate. We told Glen that we were on fixed incomes, wanted all carpeted areas in our 2 bedroom home covered in laminate wood flooring, and wanted flooring that didn't show marks. That was our most important thing- to not show marks. Glen said he had the perfect product for us. It looked nice and matched our furniture but I questioned if it should have some sheen to it and Glen said no. The price was within our budget, so we agreed to a deal. Glen promised he'd be the only person we'd speak to during the installation as he was "our go to man"and it was "his" crew who'd do the installation and that he'd check in daily. We never saw Glen again. The installation was a nightmare- the team was one worker, he was always late and frequently a no show. Glen forgot to figure in our carpeted master closet. This project took 8 long days. I could go on, but the story doesn't end there. It goes on to this day.

The laminate sucks, it shows absolutely every mark. Even cleaning it with Glen's recommended products and method, you can see every swipe of a mop or the towels we have to use to get it dried. Towel swipes, foot prints and paw prints. This flooring never looks clean even when just cleaned. We had to hire a cleaning service and they clean it 3 times each time they're here and hand dry it and it still looks like crap. A realtor came over after the cleaning people had been here and said that we'd never sell our house with theses floors. We can't afford to replace them, so we'll have to end up knocking thousands off our asking price. Thanks Glen and Floor Coverings international of Chandler, who hired him and doesn't stand behind their product.

Save your money, your aggravation and never use this third rate flooring company. I had to give it one star to get the review to post. There's not a no star option!

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

I've had these guys do tile work in our rental house, Payson house and Valley house.  I've been happy with all the work done  The Payson house had some exceptional challenges and the results were perfect.  Good group of guys, I would recommend them.

Another Remodeler who doesn't follow up
Said would have someone call
Asked to set appointment with daughter never called

I bought a house that was supposedly all redone. After a month I noticed the baseboards around the all tile shower were starting to show water staining. Well Oko from Imperial figured out that the installers had not installed the membrane under the tile correctly and got the pictures to prove it. Oko and Sal did an awesome job tearing out the old floor and lower wall, install concrete backing, replacing membrane and correctly forming base with great drainage. Lastly, they did a great job installing the tile I picked. Great customer service and price. Oko stands behind his work and is awesome !

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

We've had issues and delays with another cabinet company and then was recommended by a friend to come here. I will say our experience was amazing and Blake as well as their entire team was professional and fantastic overall. Our bathroom cabinets a and countertops turned out amazing and we are so happy. Thank you Blake and team for doing a great job with our family and home! Will definitely use again!

These guys did a really nice job on my project. We have a little guest house that I had basically neglected for many years. It was pretty much of a disaster area. For a quite reasonable price they turned it into a very nice little home that my daughter now lives in happily. GPS were very easy to work with and did everything they could to make sure we were happy with the finished product. I recommend these guys highly.

Requested a quote from Mark Hamilton. After a few day of nothing I called him to make sure he got my email. Said he did and would have a quote out to me by the end of the day. A few day later after that with nothing from him I emailed him to let him know I needed a quote by the end of the day. This was his email back to me.
"You sit on this for 2 years and then all of a sudden it's a biggest hurry up thing there is. I have other customers besides you that do work with me on a constant basis. I'm sorry but I work the field and the office as well. So why don't you just go ahead and go with someone else"

Not how you should treat a potential customer, no matter how busy you are.
If this was my employee they would be out the door for something like this.

I can't say enough great things about Pelleco!!! Justin was so awesome to work with!! I must have called him every day with questions.  He was always patient and kind!  I am new at this and my kitchen turned out like something out of a magazine!! I would highly recommend them to you!! If I could give them 10 stars I would!!!  Thank you Justin and Sam!! You gave me my dream kitchen!!!!!

Great customer service!   Hands down, the best in the valley.  Don't hesitate to contact them.  I worked with Shane, but I am sure you will receive great service from anyone you speak to.  Can't go wrong with a free estimate!

I was in the design center in mid October  Salesman was rude to my husband and while I did proceed with him we did a design that day but did not complete.   after I left the showroom communication with him was spotty.  He would not return a call.  I moved on to look for another source.  I did not find one I liked as well as cabinets to go product.    On Oct 31 We went back in the center and asked for a different salesman.  I was promised he would not treat us like the previous salesman.       we did design picked cabinets. He called to make sure they were in stock and promised delivery in next two weeks. We paid in full and signed contract.  We left the store   Oct 31.   any and all communication between Rick salesman and store manager Brett has been generated by us.   They do not return calls, do not respond to messages and on the last week in November store manager left my husband a voice mail telling us how busy they had been. He said they had 20 pallets if cabinets they had not had time to deal with.  This is my attempt to contact some of those other buyers like ourselves who are waiting and being fed bullshit.   I also would like to keep anyone else from having to experience this frustration and stress and added expense.  I would not recommend to anyone   you can buy custom cabinets and have installed in less time than dealing with this.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!