Best in Phoenix AZ

These people truly care about quality in their product and installation. Best in town.

I love my polished concrete floor! It is life changing to be rid of the nasty carpet and have quick clean up and durable floors with three kids and a dog. Very easy to clean up! These guys were prompt and very professional! I would recommend them to anyone.

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

We had water damage on our 25 year old engineered hardwood floor. Gratefully, we had six extra planks from the original installation. Giovanni's sent in an installer with years of experience with this unique product. They were able to cleanly remove the damaged pieces and replace with our materials. It looks amazing! The entire team was a pleasure with which to work: tidy, courteous and professional.

This is a great company! Very professional and thorough. We worked with Brooke who was extremely helpful, professional, and friendly.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

I had travertine installed throughout my home the week after Christmas. I was impressed from the moment I walked into the Custom Floor Covering showroom. Andy took the time to educate me about stone flooring; Doug came a few days later to give me an estimate; and a few days after that, the work began. I was very fortunate to have Charlie do the installation because he is a master craftsman. The end result is beautiful!

A tough review to write.  A mix of good and not so good.  Some of it is not their fault, also.

In our case we needed to replace some damaged flooring (hardwood).  However, our precise hardwood isn't made anymore (or, rather, they changed it so even though it has the same name/number, it's different).  Nobody's fault there.  To the credit of Arizona Flooring, Robert (the owner, I think) helped find a close match.  It's the same wood species, and the color was very close.  But the texture is different.  It was either that or go with something completely different, so we opted for the "close as we're gonna get" choice.

The install didn't go as smoothly as it should have, in my opinion.  Obviously it is more difficult when there is furniture and baseboards already in place compared to coming in on a bare floor with no baseboards.  They tore out the old flooring, and then put in the new.  It seemed to me this crew wasn't as good as they should have been.  When they were done we could see some of the raw wood in the seams, implying the tongue-in-groove wasn't as tight as it should have been.  This is the tough bit because I can't be completely sure if that was their fault or if the wood itself just doesn't seat quite right.  However, their showroom sample didn't exhibit this problem, and neither did most of our floor when they were done, so I tend to think it was the installers.  They used a caulking material that also served as a stain to fill those gaps and (hopefully) color the wood.  

They did manage to do nearly the entire job without ripping out our baseboards (which was nice).  Kudos there.  Though we did end up with some dings and scratches in the paint.

Robert was very conscious of customer service.  So I have to give bonus points there.  He was concerned and responsive, doing his best to rectify any problems and make us happy.  That's a good sign.  As I type this we are awaiting "spare" boards (in case we need any repairs in the future).  His crew didn't leave us a box (and they were supposed to).

We did not try their tiling.  Tile is done by a different crew.  So we can't comment on that.  The install I would have to give 2 stars, but that may have just been the one crew.  Selection in the store was perhaps 4 stars (there was a LOT of wood to choose from).  Robert's concern for the customer is probably 5 stars.  Add it all up and I'd have to go with about 3.5 stars, if YELP would allow it.  I think I'll do 3 stars now, and if I have another experience (maybe for some tile we are thinking of doing) I can up it to 4 stars if it goes better.

I highly recommend Imperial.  We had them rip out and install tile in our bathroom remodel project.  Floor tile and tub/shower surround.  They gave me a great referral for looking at and selecting tile.  They were punctual, neat and the work result was excellent.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I initially found the staff to be knowledgeable and helpful. I was given a quote to furnish an interior stone wall veneer for an entertainment center wall. The cost for materials was competitive. They also gave me an install cost. Not knowing the time required for installation, I made the mistake of ASSUMING if the materials cost was competitive, so would be the install cost. HUGE MISTAKE. The install by a third party was  smooth and efficient. The install quote was based on a per square foot cost. In the end, the final accounting amounted to a cost to me of $300/hr for a 2 man crew. Blake at Hardrock Stone & Tile stated I agreed to the per-square foot cost initially quoted, so that is what they would charge. BUYER BEWARE! I guess they expect you to know as much about their business as they do.

Hired to remove waterproofing along entire front and sides of house from previous 3ft.tall flower bed. After the estimate was presented, I called with questions. The owner personally answered my questions along with the amazing project coordinator, Kimberly. Kimberly was extremely patient, knowledgeable, and a pleasure to work with! The team was professional and showed up on time on the day they said they would (seems rare for contractors these days). They kept us updated every step of the way via email, text, and phone calls.  We will be hiring this company for our next project! The owner and the company focus on customer service and they did not disappoint! We could not be happier with our experience. Thank you!

We needed to update the flooring in our front living room. They took care of us. Topher came out on weekend to accommodate our schedule. After picking an in stock carpet, it was installed that same week. The installer was professional and did a great job. We will be using them again for our next flooring project.

The crew at Pelleco is the best. Since we began our remodel plans to when our first job was complete, they have been nothing but honest, kind and helpful.

They've given us awesome prices (and we did our research to compare them to other providers). They have also been extremely efficient, accommodating to our schedule, and quick to finish our project.

They were happy to communicate via email, text and phone call at our convenience - they were always prompt to reply. The showroom has great hours and a relaxed atmosphere - we never felt pressured to buy anything and they didn't try to up-sell us to make more $. They suggested the more economic high quality fixtures and materials and kept us under budget.    

We liked them so much for our first project, we immediately decided to use them for a second project and we're getting started on that right now. We will be using them on any future projects as well. Don't hesitate to call Pelleco for any remodel project.

We had a black water problem and Zona came in & took care of it.  They were professional, took care of the insurance, took care of the clean up, plumbing, and restored the house to a better state.  I recommend them unequivocally  for any damage restoration need!!!

This is our second set of kitchen cabinets we have purchased from CTG. Mario has helped us both times, he is very knowledgeable and asked all the right questions. We are very happy with CTG. I have recommended them to everyone I know that is doing a remodel, and will continue to do so. Kitchen and bathroom remodels should only be tackled by someone  experienced as it can be a real chore especially if your remodel is in an older home.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

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