Best in Phoenix AZ

These people truly care about quality in their product and installation. Best in town.

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

When Frank stepped foot in my house I had 3 functional bathrooms; when Frank left, I had two. I had 4 livable bedrooms, and because of Frank Magallon, I now have 3. I hired Giovanni Custom Flooring in June of 2016 to remodel my guest bathroom, tile my office, and remodel my Son's bathroom. I have lost a total of $13,950 and Frank Magallon has destroyed my house.  

During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.

Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.

MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.  

I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.

1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers  to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.

I am a single woman  who works in the mortgage industry and know nothing about construction.  Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.

I'm really picky when it comes to larger purchases, such as home upgrades.  It usually takes me a long time to find just exactly what I want.

I recently used Floor Coverings International to install ceramic tile in my house.  I am extremely happy with the results.  The owner worked with me to pick out a great tile, and then provided a design that looks amazing!  

Check out the results:
zimmermanphotos.shutterf…

These guys are definitely recommended.  They perform all the design consulting right in your home.  Make sure to ask for Jeffrey.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

We just completed recarpeting 2000+ sq ft of our home with Shaw carpet and padding provided through the friendly staff at Custom Floor Covering. The installation team was exceptional! They took their time and methodically moved some pretty large pieces of furniture out of the rooms, ripped up the old carpet and pad, cleaned up, laid down the new carpeting and moved the furniture back. 6 bedrooms, family, living, dining and complex hall area was all handled very smoothly.
The attention to detail was very good. The quote by our sales rep Doug LaRue included planning carpet nap direction and overcomming unnecessary carpet seams we were having problems with as part of taking the measurements.  With all that, the pricing was competitive or significantly better than the other quotes we received for the identical carpeting and padding.

After obtaining several estimates, I hired Arizona Floors to redo my kitchen/entry/laundry.  They were by far the most responsive, responding quickly to my inquiry and showing up when they promised.  They came in about $800 less than other vendors, and included tearing off and disposing of old flooring.  Their installation crew was a couple hours late, and I had a hard time getting in touch with anyone.  But when they did arrive, they did quick and quality work.  When I am ready to do carpeting, Arizona Floors will get my first call.

I bought a house that was supposedly all redone. After a month I noticed the baseboards around the all tile shower were starting to show water staining. Well Oko from Imperial figured out that the installers had not installed the membrane under the tile correctly and got the pictures to prove it. Oko and Sal did an awesome job tearing out the old floor and lower wall, install concrete backing, replacing membrane and correctly forming base with great drainage. Lastly, they did a great job installing the tile I picked. Great customer service and price. Oko stands behind his work and is awesome !

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

We've had issues and delays with another cabinet company and then was recommended by a friend to come here. I will say our experience was amazing and Blake as well as their entire team was professional and fantastic overall. Our bathroom cabinets a and countertops turned out amazing and we are so happy. Thank you Blake and team for doing a great job with our family and home! Will definitely use again!

Had my laundry room redone and it is just perfect! I had never undergone a project like this before and they were so willing to answer all of my questions to make sure that I felt comfortable.  The gentlemen who came to perform the project were just wonderful and made sure everything was precisely to my liking.  And they made sure that everything was cleaner than when they go there.  Rudy and Kimberly were excellent to work with as well.  Will definitely have them back (hopefully the same crew) for future remodeling projects!

If u are looking for a great deal on carpet & flooring this is your place!! Ron was great- communicative, quick, great pricing, & his installers did a fabulous job getting my entire house done in 1 day. No need to research just give them a call, you will be 100% satisfied!!

The appointment maker was very nice and friendly and immediately called me back to schedule an estimate.  I was very disappointed when no one showed up for my scheduled hour long appointment.  I called, and the receptionist was very friendly (again) but claimed that Sam was stuck in a meeting and needed to reschedule.  I like to think that I am flexible, but I think that if you're going to be one hour late for an hour long appointment, you could step out of the meeting and let me know if not before, at least during.  Very disappointed.  The receptionist apologized and offered for him to come the next day, but I declined because I didn't want to start a major master bath remodel with someone who can't call/email/text/anything before or even within the hour they are supposed to be at my home.

After months of searching for a contractor to perform repair work at my house, I was luckily referred to Zona Restoration. We had numerous other contractors come to provide bids and none would follow through due to the complexity of the repair project. Shane at Zona was extremely helpful and diligent in finding a contractor to provide a bid on our project. Shane consistently followed-up to provide me status updates and made sure I was taken care of. For anyone who has dealt with contractors, this is highly unusual. A big thanks to Shane for providing consistent and personalized customer service.

Gloria reached out to me and asked  for time to look into the issue.... 10 days later no word deom Gloria. My refund did come in the mail yesterday. Good luck.

my wife bought a laminated from this company and left a deposit of $6200 , after i read some of the review that " i think it was phony  " told the wife may be we should go with another company , she assure me that the bad review is not right , as far i see they are good people and very plied and they will deliver the material on time and that is exact happen, first of all they been in floor covering over 30 years and they have very good installers , and as far as I know (from the same installer ) they install over 20 to 30 homes daily . I highly  recommend this company to every house hold .