Best Ductless A/C Services in Phoenix AZ

My air conditioning had been out for over a week fooling around with my home warranty & finally got a negative response from them.
So I saw this company truck with all installation products on their truck around the corner from a friends house house & called them on Friday they came out Monday said they can can have the whole thing done by end of the week.

Our AC would not cool and after having Chas Roberts come out to do a super quick diagnostic I called American Home Water & Air for a second opinion.  I spoke with Brad that same night and he was able to provide me with much more information than the previous tech.  Brad sent out his best tech Bill to replace and repair my compressor and all the surrounding parts.  Bill and his associate arrived promptly and immediately got to work, even in some poor conditions (water and mud around the unit).  The next day, for some reason the A/C stopped working again, I called Brad that night again and the he was at my house the very next morning.  He went in the attic and identified the issue, and other poor craftsmanship issues from the builder and contractor that installed the unit.  Once again, Brad took time out of his day to make trips to the manufacturer for the parts and to fight on our behalf.  Once he all the parts for the attic unit, Bill and his associate was once again back to work fixing our AC.  Thanks to Brad and his team, we were able to have a successful baby shower.   This is by far one of best customer service experiences we've ever had. I will definitely highly recommend American Home Water & Air.

Our A/C unit started squealing last night.  After reading a few reviews last night I called Hays.  Even though they don't open until 7:00 AM, I called at 6:45 hoping someone could help ASAP; especially since they temp had climbed from 76 to 84.  They answered & were very courteous  .  They took my info and had a scheduler call me back.  They were able to fit me in for a 5-7 PM time slot which was better than any of the other companies I checked that were at least 2-3 days out.  I was pleasantly surprised when they called back at 2:20 & said they could have someone here in 45 min.  Jerry S. came right away; found the problem & replaced the capacitor. While I was on the phone with my husband explaining the problem and the cost Jerry also checked our other unit & for that capacitor was about to go out as well.  If our units weren't 13 years old we would have signed up for the warranty program; however, it just didn't make sense for us since we'll have to replace the systems soon and any other parts will be much more expensive.  Rather than me trying to explain the costs or components Jerry spoke directly to my husband making everything clear.  He even e-mail my husband the estimate for the parts and trip charge for today and the estimate if we were to sign up for the warranty program.  Jerry was very honest and professional; he definitely went above and beyond and we truly appreciate his service.  I will be sure to recommend Hays Cooling & Heating to everyone we know in need of help with HVAC.  For the 1st point of contact to the end Hays was professional, polite, honest and all at a very reasonable price.

I live in Fl has a rental in Surprise AZ. The property needs an AC replacement. I found great reviews for Az Air expert so I gave them a chance and it was a great experience. I got everything done the next day. Thank you Maria and the AC Tech Randy for making the process painless. And most of all the price was very fair.
Thank you

I'm impressed with this company and I have used them twice so far. Once to give me a quote on my AC and once to fix my heater. Both times they followed up quickly and tried to troubleshoot on the phone to save me the cost of an unneeded house call.

Both time i did have to have them come out, however I was impressed with the service detail and prices. I will continue to recommend them to friends.

The Dukes of Air Team is as solid as they come. From the moment Tonya answered my call and questions, she was very concerned and genuinely cared about my a/c issue. John came out to evaluate my issue @ 3 hrs earlier than projected on a Saturday. Robert is a very knowledgeable, top technician.  Overall this team showed professionalism and compassion, not to mention saved me thousands of dollars, as quoted from a competitor.  I would highly recommend this team to my friends and family.

My air conditioner died and if course it was going to be 100 degrees the next day. I called them and they came out the next day and fixed the problem. Very professional and did a great job. I would definitely recommend them!

My AC went out this morning. I called first thing about 7am to get someone out to hopefully take a look. Craig with Bumble Bee AC  was here by 945 am and my AC was blowing cold air within 20 minutes!!! I was extremely happy with Craig's friendly attitude and focus on safety. He was wearing a mask and didn't even need to come inside. On top of all of this, the price was very reasonable and i didn't feel like anyone was trying to charge me for something I didn't need. The feeling of cold air on a hot day is definitely priceless!

Found with the help of Yelp contractors. After he reached out to me promptly, we scheduled an appointment same-day for an AC that wouldn't turn on. He was able to arrive a bit early, which was great. He was friendly and went right to work. AC was on in the matter of minutes! When he came back inside he told me what was wrong and what he fixed. He even inspected the system to check overall condition and found out fan speed set too slow. For years we've lived with our AC not blowing hard enough for this simple reason. It's already cooler than normal in our house!  He accepts credit cards and emails receipts. Will hopefully not have to call him again for some time but I know who to call if I need someone!

I can't say enough good things about this company and the people who represent it!  The entire staff, from the installers to the project coordinator to the estimator to the designer were all sensitive to our needs and truly concerned in reaching the best solution for our situation.  The attention to detail, the little things, set this company head and shoulders above their competitors.  It was noticed and very appreciated!  Thank you, all of you guys, for doing a spectacular job on our demo and install!

Punctual, accommodating, quality work done. Very transparent with pricing and work order. No surprises. The technicians were professional, personable, and skilled.

I had attempted to install an ecobee3lite thermostat and had difficulty and was stuck.
We had previously had Rising Sun air, out for an unrelated problem so I called them for help.
Pam in the office said she thought a technician was currently in Scottsdale and asked if she should contact him, I told her that would be appreciated.
As it turned out the technician could be at my house within the hour (my lucky day) to help me out.
As it turned out he determined that my air conditioner was incompatible with the ecobee3lite themastat, so he reinstalled my original thermostat for a modest service fee.
I'm totally happy with their service and personal and will highly recommend them to family and friends.

The communication with the office and the field technician  could not have been better or clearer.  I'm very satisfied with the service and will be sure to highly recommend them to family and friends.

WOW, they did it again and it's been 2 years since they helped me out.  Great and professional service, very knowledgeable, masked, courteous, on time, cleaned up well, and the icing on my cake was they had the best prices, the closest was almost 10% more and I got a Trane to boot which I was wanting. Keith is the man, talk to him, you won't be sorry!

This is long over due since he fixed our AC three weeks ago! We got a quote from Yelp for help when it was slowly getting warm and he came and fixed it that day. Also he was fair priced and on top of that he only fixed what was necessary and didn't pressure us to buy a new AC. He gave his opinion and said we should save for a new AC since it will last maybe another year. I appreciate the honesty and straightforwardness.

Our AC unit decided to stop working a few weeks ago. I have a neighbor that is an AC guy that came down and looked at it for us. After about an hour on the roof he determined that it was the compressor and he advised it would be about 3000 to fix, but he would suggest a whole new unit. He advised he would come out the next day and replace the compressor or unit. The next morning he called and couldn't make it as he had other pre existing customers to service. So, we were stuck at square one again. My wife put out a call for help on facebook asking for referrals to a good AC company and our real estate agent / friend suggested Matthew / M&R. I called him that morning and he was out within an hour. After about 30 minutes of diagnostics he fixed my ac unit by *get this* washing it! He explained that you need to annually get your AC serviced because here in AZ the dirt builds up and causes it to overheat. (think about your car, if the radiator is plugged it wont cool the engine down). Once Matthew sprayed it out it immediately started working and was even MORE efficient. Matthew did however explain that because it had been overheating so much that the compressor could have sustained damage and to keep an eye on it. He only charged me for the 89$ fee (the very first thing he told me was that it was $89 for the service call and $89 an hour after)  even though it was a little longer than the stated first hour.  I have a lot of respect for Matthew because he could have had a very easy sale of about $3000 and I would have paid it, but he instead decided to do the right thing and fix the problem accordingly. He was honest and I thoroughly appreciate that.

Fast forward two weeks. The AC goes out again. Its clearly the compressor this time as you could hear it grinding. It indeed did get damaged due to the overheating and being 9 years old. I called Matthew out ON A HOLIDAY and he showed up within the hour and diagnosed the issue and had a new AC unit at my house and completely working by the next day! He did an amazing job, was a pleasure to work with and he also not only warranties the parts but he also warranties his labor for 10 years! I will be referring M&R to everyone I know. Matthew is a good guy who is honest, hard working and able to get the job done.

Our AC broke down on Sunday evening. Called 10 companies, no one could help. Arcadia air had us up and running in an hour. Professional, so kind and not sales-y. I am shocked that there are still people that care so much about their customers on a Sunday evening. Appreciated it so much and will recommend to everyone!

I'm writing this review to warn others against doing business with Howard Air. If you decide to use them, you will overpay for parts you do not need, overpay for any new system, and have to deal with deceitful techs and high pressure sales people.

At the end of April, my A/C would not turn on. After some Google searching I had a Howard Air tech come out. There ended up being a lose wire, but the tech insisted on installing a capacitor, even though the old one was still working. Since the visit and capacitor would be charges, he talked me into signing a one-year service agreement for over $430.

Well a little over two months later, the A/C stopped blowing cold air. Another tech came out, and immediately started with the sales pressure of buying a new unit. He determined it would be $1500 to fix it, but it I agreed to buy a whole new system, they would fix it for free while I waited 3 weeks for a new install. This was another red flag. I asked him to give me a copy of the diagnosis, and he said it would be emailed to me. It never was. I called the next day asking, and it was still never sent.

A few hours later, a Howard Air sales rep comes out to discuss a new system. He immediately starts trying to find unnecessary extra costs to add on. Even though the last A/C ran just fine for 20 years, he was trying to tell me the air intakes are not big enough, etc. Either way, it's not pleasant to live here in the summer without A/C. The sales person starts talking about a lot of extras I'll get, which I later found out are now required code by any installer and included regardless. He finishes up and tells me I'll have the quotes that night. He did not send the quotes until the following evening.

By this time, I had find a different company to come out. They were much more honest, $1300 less for the same system, included a variable speed blower fan, and were able to install it the next day.

After my install, I called Howard Air to cancel my service agreement (I paid for a year and used less than three months). I expected the two service calls not to be reimbursed, but of course they found all sorts of excuses not to give me any money back.

At the end of the day, it cost me a couple hundred dollars, but at least I'll never have to deal with this greedy company again.

Great service at a great price! Robert was my plumber for the morning and couldn't have been any more professional. Answered all questions and even gave me a breakdown of what would be going on. Two toilets to install, In and out in a little over an hour. I'll definitely be using Hansen Family Plumbing for any of my plumbing needs.

AC went out at 1030pm, in August in Arizona.  Our house was up to 92 degrees!!  So we called Desert Diamond Mechanical at 8am.  They sent a tech same day - only a $70 charge and part of that is credited if you fix something.  

Steve S., an amazing tech shows up in full protection.  Mask and show covers.  He was very professional and found out the issue within 5-10 minutes. We are renters so he called the landlord and explained it all to her.  He then talked to her family member who had more questions.  He was nice and really cares that people make the right choices.  He gave the option to fix and was realistic of what the could mean or the options for replacement AC.  We chose to fix the problem.  He said it would be a few hours, but he was done quickly and the air clicked on.  Oh what an amazing sound!!  Within 10 minutes you could feel that it was on, still hot but improving.  One invoice was paid we got a immediate receipt with pictures of the problems, this is part of their inspection.  

Its been 3 hours -- house is cooling amazingly.  I could not say enough good things about Steve S. and Desert Diamond Mechanical!!  We will call them for all needs that they service!

Changing my review from one star and really pissed off to 5 stars and most happy.

It's not always what happens but how a company deals with the problem. Goettl fixed a problem caused by one customer service rep in a great way.

They fixed a massive air leak issue in my duct system and delivered a new HVAC system at a good price. I shopped the deal with a number of other companies. Goettl was not the cheapest but they did deliver the best value when I looked at guarantees, product price, and other financial considerations. Goettl stood up admitting mistakes and made them more than right.

I would recommend you giving them a fair look.