Best in Phoenix AZ

I had a ceiling leak caused by the air conditioning company who installed our unit.  The AC company wanted to send out a scammer restoration company who tries to rip off your homeowner's insurance.  Fortunately, I read the reviews on ASAP Restoration and called them.  They sent Aaron and Nathaniel over to assess the problem.  Aaron is very professional, compassionate, efficient, and knowledgeable, as well as being a great communicator.  They set up drying machines and checked with us periodically over the New Year's weekend.  I also had Aaron's number if we needed anything or had any concerns.  These are great people to deal with at a very stressful time.  Their supervisor Shane is also helpful and organized.  I would definitely recommend ASAP.

I had water damage to my upstairs bathroom from a leaking toilet. Definitely scary and overwhelming! I called Zona and they have been super helpful through this very long process. My insurance company has been very intimidating and has had very little communication with me and Zona has helped me by contacting them to move things along as well. Thomas in the water dept is so helpful and explained everything to me. Zach was super nice when he was out there and very helpful, and everyone in the office Shane, Tammy, and Sonia have been so nice! The owner Aaron is very hands on and that is a breath of fresh air! An owner who really cares!! I would recommend Zona for sure!!

Clients have been extremely happy with the service with these guys.
Thanks for taking great care of them! Highly recommended.

I requested to have my tile and grout cleaned on Friday and Mike was super responsive and came out the very next day. He was on time and very friendly. Honored the quote he gave me and it was super affordable. Our floors look great! We will definitely use this company again!

We had Mike out to our house to bid a job. He texted my husband the price for the job and we said we would like to move forward with the job. He said on Thursday that he would get us a contract the next day. Friday came and went with no contract, my husband followed up and mike said he would have the contract to us by Monday. Monday came and went with no contract. At this point I began to feel skeptical and told my husband that we should go with another (cheaper) bid that we got instead. My husband relayed the message to Mike who became very angry and had an attitude about it. He claimed that he turned down jobs to do our job and that this is why they get deposits, etc. etc. Well yes Mike had we gotten that contract and/or paid a deposit to ensure our job was on the calendar then we wouldn't have backed out. That is literally the entire point of the contract. We had other jobs lined up that required the drywall to be done first and didn't have time for flaky contractors so we definitely weren't going to take any chances. He then continued to call and text my husband while he was at work even after my husband told him that he was at work and unable to talk at that time. It was very strange how many times he texted my husband after he was told that we were going with someone else. His last text of the day was around 11pm that night. My husband didn't respond to him at all after saying he couldn't talk so it was definitely very weird behavior. He was very rude and unprofessional and we are both glad that we went with someone else who was prompt, punctual, and did great work and for a cheaper price.

He was very courteous and professional. Made sure i recieved the report, was very detailed

After hiring good time restoration to rescue us from a huge flood in our condo, we realized what an outstanding company this was to deal with! We were so pleased with the service that they provided and the level of professionalism that they demonstrated throughout the entire process, that we would use them in the future if the need ever arise.. I also managed several properties and have referred them to three other clients that have been extremely satisfied with the outstanding job that they did! I cannot say enough good about this company! They took a very unpleasant situation and made it tolerable because of the way they handled things. With them things went so easy, they dealt with the insurance company and they handled any problems that arose without any hardship on me. They are fantastic!

Mike & Lindsay are amazing!! Honest, reliable,  and communication was great! We are very happy!!

Came out after one of my properties had a weird smell, they found a small section of mold and found a major leak behind my toilet they took care of the mildew smell and removed all drywall from the affected areas. Cleaned up all the nails and left no dust ready for my drywall guys to patch it up. Fast professional and honest straight to the point with no BS. Very happy With their services.

I have been working with Wes at AZ Floodmasters for a couple of years and have had an extremely positive experiences on every project we've worked together. He is attentive, passionate about his work and a great communicator. He always puts his customers first and treats every project like it's the only one he has going on. Thanks for all of your help Wes and I look forward to working on many more together!!!

We had a sink connection burst while we were out on a Saturday. Within an hour or so, we had a major pool of water running through half of our house. We got home to a big mess and didn't know what to do. We called All Dry and Lawrence responded to our our house about 45 minutes later. We had mopped and squeegeed most of the water, but Lawrence was able to use his electronics to determine that there was no major water seepage in the walls and that the problem was going to be resolved once the rest of the water evaporated. He helped us move some things around and also helped us place fans to speed the process. Very happy about the company response (friendly and polite on the phone), the professionalism of Lawrence, the sincere desire to help, and the ultimate resolution of a dry house. Thanks All Dry for turning a potential disaster into peace.

Alex and his crew are top notch.  Extremely knowledgeable about water damage and mold cleanup.  This was our first experience dealing with mold and they helped us through it quickly and smoothly.  We spoke to a few other companies, but it was their expertise, and professionalism that really stood out.  I would definitely use their services again in the future.  Thank you!!

We used Jose to sandblast the front and side of our of 1960's block home.  His quote was in right in line with another company that came out.  The whole project took less than 2 and half days, including prep and and a final cleanup.  We are very happy with results and would highly recommend using Unique Surface Prep for sandblasting.

Chris came a few weeks ago to stretch the carpet that always seem to bubble up after the summer. He was quick and did nice work. Highly recommend if you need it!

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane was awesome! Talked with me about the work that would be needed and went out of his way to make sure he got our sliding door glass replaced quickly. He even made sure that the door would open and close correctly before he left. I highly recommend Valiant Window Repair.

These guys are great I highly recommend! I had water damage from a leaking roof and flooding. I needed half of my living room ceiling, 1 full wall and 2 quarter walls replaced. They were able to start in a couple days and worked really hard and got the job done in 4 days. Did a great job cleaning up and were in constant communication the whole time. 5 stars

Received A+++ service from Derek Martindale. He was very polite, honest and thorough. Will be using this company again in the future!

If a plumber (Big G in my case) calls them out, RUN! They scam thru plumbers and the plumber will make 500-1000 on the other side of their sudden repairs. They don't wait on insurance, don't give estimates, they just run in and start work so you don't have time to process anything except their bill on the other side. RUN... RUN.. RUN to another licensed, bonded, and insured company.