Best in

I had a water heater that was leaking from the T&P valve (outside on the side of water heater). I called on Sunday evening at 430pm and the person answered the phone call and immediately guided me on how to operate the valve so it would stop leaking.

I had been emptying buckets of water into my frontyard for last 1 hr to stop it from flooding my garage.

The person (forgot to take name) was happy to help me and warned me about what to watch out for next. Thanks very much!

When the best meets professionalism this is who to hired
I'm glad and very happy that I hired this company, by far the best , I had a tankless water heater and plumbing work done by this guys , not only the service was the best the job speaks for it self , if you looking for a plumer this is your stop look no further and do your self a favor , HIRED THIS GUYS you will be glad you did , look forward to have them back soon for another job , THANK YOU STEVE and the crew

Hai helped us installed all three toilet and the change some of the pipings as the original built were  cheap grade.  He did a great job on the installation and the wiring is seamless as well.

Our kitchen sink has been backed up for months. I began making my way through yelp in search of a specialized plumber and was put in contact with Bunnies plumbing. Adhemar, responded to all of my questions was very patient with me. When he came out to inspect the plumbing issue he was straight forward and explained everything so I could understand. Unfortunately, the plumbing issue wasn't fixed because it requires a second visit. I definitely recommend Bunnies plumbing.

Shawn returned my call the next day, so we talked about what I needed done and he gave me quote for the job. He then gave me a day and time when he could do the work, and showed up as promised. The work was done in a timely manner and the price was what we had agreed on. He also gave me some good advice that was practical and useful. I would recommend Shawn as he's reliable, timely and fair. His prices are competitive and the work is professional. I called two other plumbers before him and never received a return call from either one. When I need more plumbing work done, I'll call Shawn first.

My faucet over the bathtub was broken. Call many plumbers on yelp with no luck.  I guess it is because it is Saturday. Suddenly, I remembered Charley and Mat who had fix my faucet in the kitchen before. Charley called back in minutes. He said he is available in a hour. He texted me on his way and let me know he will be here in 30-40 minutes. He arrived in the timeframe he promised. He only repaired what was necessary, without replacing the whole faucet and valve as other plumber suggested, which would have costed a lot more. Charley quoted a price which is very reasonable, I think by just repairing  what was broken instead of installing a new one  costed him more effort, he did not charge me more than his original quote.  Every time, Charley fixed something, he let us know what to look out for to catch potential future issues early on. Friendly, professional, knowledgeable, and honest. Bonus: they were really great about putting on shoe covers (and taking them off before going back outside). Most other contractors/delivery people I had to explicitly ask first, but Charley and Mat came with shoe covers ready.

I would have Charley and Mat as my go-to plumbers and refer them to anybody who need plumbing services.

My water heater repair request was sent to 5 service providers randomly by Yelp, and JM plumbing was one of the three responded within an hour. Although their quote was not the cheapest and they had no reviews in Yelp, but I was convinced they were the best technician for the job because how sincere and knowledgeable they showed over the conversation. I did not regret my choice. JM was very responsive to requests and flexible on schedule. They got job done professionally.

This company is AMAZING!!!!
Ok so Ive had to call many plumbers to the house we currently live in and have honestly had nothing but problems with them. Leaving my place a mess, not really finishing the job correctly etc. This company is truly AMAZING! Joseph not only took his time and correctly fix all our issues here but he was a nice guy, informative, respectful and left my house clean! I finally found a plumbing company I can trust and is affordable and Im so thankful!

Mark showed up right at the start of our time window and got to it. He's super helpful and effective as he got the deep plug out of my toilet very quickly and cleaned up fast. He's now my go-to plumber.

We had to replace old pipe that ran a very long span under pavement with new and larger diameter pipe. They did a fantastic job at tunneling under ground and tieing into the existing domestic system. No leaks at all and it was hard to tell they had even been here when they finished. Very responsive and easy to work with. Highly recommended!

5 Star Plumbing is an excellent service provider that delivers top-notch plumbing services. This business is highly skilled and experienced in providing all kinds of plumbing solutions. They are prompt in responding to customer calls and offer excellent services at affordable prices. From fixing a leaky faucet to repairing a burst pipe or water heater installation, they provide it all with the highest quality of workmanship. Their team is highly professional, courteous, and knowledgeable regarding each aspect of plumbing repair and maintenance. I highly recommend 5 Star Plumbing San Jose to anyone seeking reliable, efficient, and cost-effective plumbing solutions.

Owner is very easy to deal with.Eric is his name great family owned and operated plumbing company.

I had previously used him for resetting a leaking toilet in one of my bathrooms so was hoping for this next project to go as seamless. I messaged a picture and measurements requesting an estimate for a 7x7 resin shed I needed assembled. His rate was higher than several others, but I figured if I wanted it done correctly I wouldn't go with the cheaper companies. He also mentioned that he has done several of these assemblies. After mentioning I was a repeat customer, he ended up taking $50 off his quoted range so final price was $400. I scheduled with him for his next available appointment the following weekend.

He arrives one hour late (original eta 9-10a but arrived at 11a). At 9:13a he hadn't arrived so I reached out to him, he replied saying he was at another Client's walk through and was running late. I found it odd that he didn't even bother to let me know. This is where the lack of communication started.

He arrives and seems surprised that the shed is a big one. I show him the existing concrete pad where the shed is to be assembled and placed. I let him get to work. Again, I found it odd that he appeared surprised when I had provided all detail and sizes during the estimate request from the beginning. He also mentions later on it's a two man job which leaves me wondering why he said he has done these before. Certainly he would know then.

3.5 hrs later he was done. I went to check out the shed and tested the doors. Immediately I heard the door scrapping on the concrete and saw the doors were offset and did not align properly. I started to inspect the doors to try and figure out what the issue was. I also started checking the locks and handles. Next issue I noticed is there was a lug nut wrench adapter stuck to the back of the door handle. He then tells me passively that he can't get his tool off, it's stuck. At this point I go back to the door issue and he tells me that because it's larger than the concrete pad, the surrounding pavers would need to be leveled in order to level the shed to resolve the door alignment issue. I was shocked that he wouldn't mention the issue BEFORE proceeding with the assembly. No communication at all. If this issue would have been brought to my attention I could have then made a decision to fix and level the pad out before the shed was placed there. During this time he keeps assuring me it has nothing to do with his workmanship. I tell him I'll contact the manufacturer and if there's an issue I'll reach out to him. I assumed he would say sure, if there's any issues I can take a look. No, he just confirmed again that it has nothing to do with his workmanship. I immediately got the tail light warranty vibe which is never a good sign. I then go back to the stuck tool issue. I politely told him I would prefer to not have him leave his tool handing off the back of the handle and if he needed a wrench I could see if I hand one he could use (he showed up in a small sedan not a work truck so I thought maybe he was limited with tools). Before I could finish my sentence he sighs UGGGGHHHHHHH and he huffed and puffed walking away back to his car. At this point it I was not happy. I was paying him over $100/hour and he was being super rude and did a shoddily job. He then returns with a can of lubricant spray and a tool. He sprayed it and slipped his adapter off within 15 seconds. I wasn't surprised, he lacked any type communication or effort to do the job correctly.

If he would have communicated properly from the beginning and warned me of the leveling issues I would have been more than happy to pay him an additional rate to add some pea gravel or sand under the pavers or to even return another day. Now I have to pay someone else to move the shed and level the area out. Hopefully that fixes the door alignment and gap issues as I would not want to contact him again. Customer service, communication and common courtesy are non-existent.

No tip or no further work from me. I just hope I don't have any further issues down the road ( leaks).

I manage a restaurant and we had an emergency situation this evening, the handy man I used before failed to show up after saying he would be there. It was now around 6pm and most businesses had closed for the evening. My issue tonight was the back door had fallen off the hinges and it could not close. I couldn't leave the door open and closing time was fast approaching , I was panicking but Ricardo came over at 9pm and was able to align the door and set it back on the hinges in no time. I am extremely grateful for his time specially on such short notice and so late, and because of it I will continue to use his services from now on.

I have been incredibly satisfied with Ribbs Plumbing on 4 separate occasions. David has gone above and beyond for me by providing quality service and honest advice on a problematic tankless water heater, arriving promptly a few months back when my bathroom was flooded, giving me invaluable help as a consultant when I did my best to extend a sewer line from our guest unit in the back a couple of years ago (he ended up doing all the really difficult stuff but talked me through everything else, and consistently corresponding with me when addressing issues at my house when I was out of town (he even emailed photos demonstrating exactly what the problem was). I feel very lucky to have found a plumber who I trust. I have and will continue to recommend Ribbs Plumbing & Rooter to everyone in the San Jose area.

Working with Russell and his team was an absolute pleasure through an incredibly stressful situation. As someone who does not know about plumbing, he took the time to ensure I understood everything. He gave me a thorough explanation of what it would take to fix it and a competitive quote that beat others I received. They were honest, knowledgeable, communicative, timely, and professional. Overall, it was excellent service, and I will be using them for any future plumbing needs!

I've only had an initial consultation and estimate from Counsil Plumbing - for switching all our pipes out to copper - but am very impressed so far with their responsiveness, courtesy, knowledge and thoughfulness.

Nathanael responded immediately  to my request to install two new toilets.
There were two other bids on the job and his was the most reasonable.  He
did an amazing job, he also left the bathroom clean.  

There was also a problem with the bathtub draining, he fixed that as well for a very good price.  You will not be disappointed with Nathanael and his crew.

Sink clogged, they came out and ran snake. Left the clean out cap off and found my dog eating the waste.Never use this company again!