Best Tankless Water Heater Installation in Charlotte NC

Came out last year to fix a shark bite on our irrigation bypass valve. Charged $275 to fix it; we turned it on yesterday and it failed. Called Julian's today and they blamed it on freezing, but we took precautions so that it wouldn't freeze; they're also saying it's not covered by warranty, even though it's less than a year old. Called another plumber in Mooresville and they said they can fix it for $125.

My faucet was spurting water but Option One fixed it fast! I was amazed at how quickly they came to my house and took care of the problem with fairness and honesty! I will be using them again for sure! THANKS

I contacted this company because I was having water leaks from my upstairs. When they came out they indicated to investigate the problem was going to start at $249 which would be applied to the cost of my bill if chosen to perform the work. After 4 hours of investigation the tech claimed that my water leak was from old caulking around my tub. He re-caulked my tub and charged me an additional $249. He explained to me that he would remove my ceiling fan because it was damaged with water, patch the hole and replace my ceiling fan. He was also going to refer me to another company to file the repairs on my home insurance.  Come to find out recalling wasn't the problem at all because the tub started leaking again. I was left with a leaking tub and a huge hole in my ceiling from this company.

Very overpriced bid for what I needed. I knew when the huge truck showed up with expensive advertising I was in trouble. I thought this was a small family company. Did not hire them after a really, really high bid for repairing a small length of pipe in my front yard.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Called and spoke to Brittany. She was knowledgeable and quickly got me a quote in reference to my leaky spigot handle. Her technician saw the quick video of the issue and he came to my house within 30 mins and fixed it, free of charge!  He literally was like a water works ninja. I didn't even see him come by! Amen plumbing really went above and beyond and they didn't even know me. They will be my go to plumbers from now on! Top notch service.

Very disappointment with customer service . Miranda (reception) says that she will call when the workers are on the way but she does NOT. They have been trying to come out to our home for 3 days. Derrick showed up the first day, rang the door bell and knocked and we heard him and responded to that and let him inside our home to conduct business. But mysteriously the next two days (had to return to start labor) of trying nobody has ranged the door bell nor knocked. They claim they show up but NOBODY will ring the door bell nor knock hard enough at the door to be heard. My husband and I both have sat in the living room awaiting for their arrival and there's no way in hell we can miss a knock at the door sitting in the living room. Apparently , they aren't showing up or they are knocking on the door light as a feather like a child would do. Somebody is obviously playing games or dodging work responbility . If customer service is this bad ain't no telling what the work will be like...if you use this company be sure to call Miranda very 10mins in your time frame appointment to ensure somebody is REALLY on the way since she apparently can't remember to call . Also, make sure you remind her and the workers to knock harder on the door or ring the door bell since nobody have common sense to do that. What would be nice is to send a courtesy call....oh my, a upper level of great customer service ! Lol

Randy Dickerson replaced a leaking hot water heater for us.   Excellent and prompt service.    This was not the first time Randy Dickerson Plumbing has done work at my house and the service has always been excellent.

Our main water line broke, resulting in a super high water bill. After consulting several plumbers, Ken and his Pro Plumb Plumbing team were the most responsive, and the most affordable!

Less then half of the next lowest estimate!

But, don't let that fool you - It is NOT representative in the QUALITY of their work! He was AWESOME!

Ken and his team were RESPONSIVE, TIMELY, PROFESSIONAL, COURTEOUS, and EXCELLENT!!  He even threw down grass seed when finished.

I will DEFINITELY be using Ken and his services again, and will be referring him to ANYONE in need of quality, professional and affordable plumbing service.

Thank you Ken and the ENTIRE Pro Plumb Plumbing team!!

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Tristan was the plumber that came out to my house, I thought I had a pretty bad plumbing issue & although it turned out to be a simple fix -- Tristan took the time to explain everything in a way I could understand,  show me how to fix it on my own should the issue occur again, waited for my dishwasher to run to make sure the problem was 100% solved & then checked on the plumbing under my house to make sure it was up to date (at my request which was not apart of the initial booking). Extremely friendly & knowledgeable, called me about 45 minutes before arriving which was perfect. Very upfront about the costs & no hidden fees. I would ABSOLUTELY recommend Transou's Rooter & Plumbing to anyone & will 100% be using their services in the future!

Brian with ACC Plumbing was courteous and prompt. They charged me the exact amount quoted and were very respectful of my home.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

My hot water heater broke on a Friday night. Queen City Plumbing came out and replaced it with an A.O. Smith water heater. Total bill was $3,000.
Two weeks later my basement flooded and extinguished the water heater flame and I called Queen City Plumbing for repairs. They remarked the flood water had damaged the water heater igniter system beyond repair and I had to replace the two week old water heater.
I called a second plumber. He reset a safety switch and the water heater worked fine. The charge was $49. A far cry from installing a second a $3,000 water heater.

I would be very cautious of this company. My entire house is gas, from the grill to the hot water heater and my heating system. They came out to quote an 8 foot line so I could have a gas stove in my kitchen and it was $3600. This would work 2021.  York natural gas said they could do it for $600.

Jim was great!! Professional and quick and knowledgeable! Made suggestions that were helpful but not pushy.  Price point was doable as well- not as much as some other places I researched.

Waking up to a cold house on a winter day can be scary! Especially on a weekend when you know a lot of companies are closed or charging overtime charges. I was only semi prepared for the cost as they let me know on the phone just to come out on the weekend would be $189.00. The technician, Gino, was friendly and thorough and I could tell he really cared and wanted to do a good job. The pluses : We only waited an hour from the initial call until the technician was at our door. They texted us a photo of the technician so we could identify them when they arrived.  They fixed our heat. The negatives: the cost for cleaning a flame sensor felt high. We had asked for a call when they were 10 mins away to get the dog secured in another location and that didn't happen.  Ultimately they showed up and got the job done and we are happy to have heat!

Bob from Terry's Plumbing just completed a renovation of my bathroom. I had a new vanity and tile floor installed.

From the estimate to the completion of the job, Bob was efficient, helpful, and very professional. He suggested a supplier for my vanity that saved me money, and had a lot of good suggestions when I had questions.

The installation was completed in a timely manner. When we ran into a few glitches like the wrong hardware installed on the vanity, a granite side-splash that was missing, or a back-order on some of the tile, (none of which were Terry's Plumbing fault) Bob was able to make the changes and get things fixed quickly.

I highly recommend them!

Asked for a quote to replace 2 toilets with ones that have comfort height seats and elongated bowls.  Taylor came out,  looked at the toilets and sent a quote for expensive toilets and cheaper toilets.  Asked for confirmation that one or both toilets had my requirements.   Received the same quote with manufacturers names attached to each category,  but no mention of my requirements.
Called and asked for my requirements to be stated in the quote.   Ashley said she would take it to the owner,  instead of Taylor.  As I write this a week later,  I have not heard back from them.
Work with them at your own risk.