Best Gas Water Heater Repair in Charlotte NC

Daniel came out right away, diagnosed the problem & was able to fix and update the toilet at the same time! Yay!!

Highly recommend E.R. Services! Their plumbers are highly trained and experienced. Customer service is second to none! Will be using them for life and will recommend them to everyone!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

Very dependable. Came the same day we called. Had a leak underneath the sink. Very fast and courteous. Thank you Charles for the great job. We will definitely use Amen again. Rebecca Brown

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Mike Orlando did a fantastic job
The company from the time they answer to when the work is done is outstanding
We certainly have a new pluming company

I called at 8:50am on a Friday they were here by 10am. They are prompt, friendly and professional. Love the folks at Edy-Mac. Highly recommend them

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

Not the quality service I was expecting for the price they charge. Years ago I got a new water heater installed by this company. While the install technician looked professional there was a lot of amateur mistakes made like messes on the floor, the circuit breaker being left off after he left, and not testing it completely. The way I found the circuit breaker turned off was noticing no hot water for a few days. When I flipped it and finally got hot water it blew a fuse a few hours later.

I called to complain and they sent a technician to check the previous installers work which fixed the problem.

Fast forward to a few years later when my family goes to sell our house. We find out the water heater was improperly installed through a professional inspection. The pressure relief valve was a one foot pipe into a bucket that would have flooded the closet. So we had to pay to drill through our flooring to have a proper area for it to release if there were any problems.

Definitely had a lot of issues doing business with this company I would not recommend.

The day after Thanksgiving our garage disposal went.  They had a plumber come out the same day.  He installed the new disposal quickly and it works fine now.

Jason and this team are the ones you need to go with - end of story.

I know very little about plumbing, and that's being generous, so choosing a team is a difficult thing. These guys had awesome reviews, so I reached out and we started discussing the project via text immediately. I shared photos of our base toilet flange completely destroyed, along with my worry that if they crack the piping during the fix, I could end up with a $3-$5K project on my hands. They reassured me they've done this millions of times, gave me a quote that was extremely fair, and said they could come by TOMORROW to fix it.

I gave them a chance and they completely and cleanly addressed the problem, and my worries, in about 30 minutes (!!). As I said to my wife right after they left - that was the best money we've spent in awhile.

Jason is a very intelligent guy, who not only understands the problem, but how it effects you and your home. He explained things thoroughly and simply. And on top of it, friendly, funny, normal, guy. I was comfortable having him in the house and working on it, which is a huge part of decision making with stuff you don't fully understand.

I'll go with him for every plumbing project I need from here on out. Make it easy on yourself, go with these guys.

We had a toilet that leaked and ran and ran and ran and ran.  We tried to replace the stopper ourselves, but to no avail.   So, we called a plumber.  Never quite know which service to call, but based on the Yelp Reviews, this one looked good.  They came and basically told us that they would have to rebuild the toilet and that they would be back in about a week, after the parts arrived.  Well, they did exactly what they said they would. They always called in advance and it took about 30 minutes to fix the toilet. The bill was $180.  The toilet was about ten years old, so I am not surprised that it was in need of some repair!    All in all, I would recommend them.  Nothing out of line here.

Jordan was amazing. I made a ridiculous error when scheduling during a time where having the water being turned off would have been impossible and felt so foolish. Jordan thought of a solution, fixed the problem, and installed my water heater with as little disruption as possible!  I really thought my lack of common sense was going to cause me another ice cold shower, but he fixed that. He was so easy and pleasant to have at the house that I felt 110% comfortable. I will never go anywhere else. I hope you hire Carolina Plumbing and I really hope you get Jordan as your contact. Colleen

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Great job and great work,promt service and very reasonable,I would highly recommend this company

DISHONEST! DO NOT TRUST THEIR SERVICES. My property manager had hired them to come out to one of my rentals for a garbage disposal and shower faucet repair. They had quoted me over $500 to replace the entire garbage disposal and replace the shower faucet. He said there was a leak & that it was no longer working. My husband & I thought the charges were absurd so we decided to replace it ourselves. We ended up buying a new disposal for $89 from Home Depot and when we went to replace it, it turns out the existing garbage disposal was working just fine & it was only a jam! Very simple fix & we were very upset that we almost paid $500 for a misdiagnosis!! When we tried to call them to file a complaint, they did nothing to compensate for the inconvenience. Not only are they dishonest but their customer service is poor. So glad we decided to look at it ourselves and we will NEVER use their services again. I would recommend staying away from this company.

Getting quotes for a new unit.  Salesman came in, never looked at the unit, asked some basic questions and said $37K. I just got a quote for $16K and he got mad and said there is no way. I showed him the qoute I had on paper and he turned around and left. Extremely rude!

I called this company because I had issues with water in my tub and coming from the floor of my bathroom toilet. Along with other companies called, I decided to go with them because the rep on the phone said they we very honest people and do not charge for services that were not needed. This was their pitch for charging hourly vs flat rate. Seemed to make sense so I had them come out.
Now what did I actually get for my money? A whole bunch of nothing and a huge waste of time.
The plumber showed up at 2:50pm and had difficulty locating my sewage drain so he could snake it out. Mind you, he took the time out to view my neighbors yards and where their sewage drains were located. The sewage is also marked on the concrete, so finding it should have been all of 10 minutes. But, no....it took him 1 hour and 15 minutes to find the drain.
After he finally found it and popped open the drain, he informed me that this is a city issue and I should have called them, not the plumbing company. He also informed me that I would be charged for the full time he was there, even though some of the time he was smoking, walking in neighbors yards, and calling his office to get someone else to come help him look for the drain.
As you can imagine, I was upset to find that I had to pay almost $200 for him to do absolutely nothing. He did offer to snake the drain for me since he was already there, and since I still had the plumbing issues. I figured, why not? If I HAVE to pay him, at least I'd make him WORK for it. So, 25 minuteslater he tells me that his snake isn't long enough and that the city has to come do it afterall.  Awesome!! What CAN this company actually do, besides rip people off?
So, as he is packing up getting ready to leave, I go inside and write the check for the time he was there. But wait....there's more. I'm hit with an additional 15 minute charge, which is right around $37, for his drive time!! WHAT???? This was never mentioned to me when I called in with my issue, nor was it brought up when he arrived. I went back inside and wrote another check. At this point, I just wanted this guy and his company GONE!!!

PLEASE, SAVE YOURSELF A HEADACHE AND GET A DIFFERENT PLUMBER!!!!

I have had to use a plumber before for this same issue and not only did they locate the drain in less time, but they were able to snake the drain, pack up, and be gone in less time than these theives took to do a bunch of nothing. I will NEVER use this company again!