Best Gas Water Heater Installation in Charlotte NC

Business was very professional and responsive!  From quote to completion the process was seamless and expedient.

Today was my first experience with this company and it will not be my last.  I appreciate friendly professionalism.  Josh provided stellar service!  Not only do I appreciate the fantastic job he did, but it sure was nice that he left my house spotless.  E.R. Services just gained another customer! Thank you, Josh!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Chuck is da man! Very easy to get ahold of ... delivered the work professionally and quickly! Price was just right! I will use Chuck in the future for plumbing services! Thanks Chuck!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

My last plumber scammed me then left without proper inspection and permit. Luckily i called Seth. His team came out the next day to performed quick service and reasonable price. They're very professional, no BS. 6 stars for Seth and Scott. Thank you

Great family owned and operated plumbers. If these guys can't fix it then it can't be fixed. Five stars all the way.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

They were able to get here to look at things quickly. Super nice, knowledgeable Plummer. Very happy with them, wish I had this feeling with other trades I've needed locally.

I had no choice and didn't know who to
call. I was new to the area. I had a clogged sink. He charged me $500 to do this. I thought this was very expensive. He was on time and he fixed the issue, so that was good. He did Not make a mess. I can't afford to use as my regular plumber. He was at my house no more than 30 minutes, less to fix the clog. That is $1000+/hour!! WOW! Should have been a plumber! Haha

Fast and efficient. Fixed our garbage disposal in 15 minutes. 100% recommend especially for anyone tight on schedule.

quick response, good price for toilet unclog, if they would have brought shoe covers that would have earned 5 stars.

A+ service and knowledgeable!  Brannon was able to quickly diagnose my plumbing issue and repaired it quickly. Thanks for such great service and professionalism!

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I contacted this company because I was having water leaks from my upstairs. When they came out they indicated to investigate the problem was going to start at $249 which would be applied to the cost of my bill if chosen to perform the work. After 4 hours of investigation the tech claimed that my water leak was from old caulking around my tub. He re-caulked my tub and charged me an additional $249. He explained to me that he would remove my ceiling fan because it was damaged with water, patch the hole and replace my ceiling fan. He was also going to refer me to another company to file the repairs on my home insurance.  Come to find out recalling wasn't the problem at all because the tub started leaking again. I was left with a leaking tub and a huge hole in my ceiling from this company.

They are very communicative and quick! Contact them for advice, replacement, repairs or new installation. From celebrity customers to people like little ol' me, everyone is treated with red carpet service. Seriously, I felt that way! Brandon came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Brandon met every challenge with his expertise. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!

My hot water heater broke on a Friday night. Queen City Plumbing came out and replaced it with an A.O. Smith water heater. Total bill was $3,000.
Two weeks later my basement flooded and extinguished the water heater flame and I called Queen City Plumbing for repairs. They remarked the flood water had damaged the water heater igniter system beyond repair and I had to replace the two week old water heater.
I called a second plumber. He reset a safety switch and the water heater worked fine. The charge was $49. A far cry from installing a second a $3,000 water heater.

They over charged me beween 300% to 10 times what was necessary all I needed was a $40 float they gave me a $4200 repair bill and did not clea n up after themselves.  they are holding up the sale of my house because of them.    Very dissatified.  Thinking about calling a lawyer and a TV statiion.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!