Best Tankless Water Heater Repair in Washington DC

These guys are great.  I've used them on a few jobs doing home renovations.  Most recently, I had them change out all of the sink fixtures and a few other little repairs.  Their staff is knowledgeable, friendly, and they do a great job.  Keep up the good work.

Amazing company!!! We had some concerns about the HVAC unit that was recently installed by a different company and Drymount came out promptly (24 hours after making initial contact). They assessed the system, addressed the issue and got everything all fixed and for a great rate at that!

They took great precautions re: COVID and also were just so friendly with fabulous customer service. If we encounter any issues with our system we will be calling them moving forward!

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

A technician came over exactly the time they quoted me and fixed our toilet. Great work and very responsive

Had a very positive experience dealing with this team. They were quick to respond and on time for appointments. Michael came in for the estimate and explained everything. He came back in 2 days to install the water heater. The job was well done and he answered all the questions I had.

This was by far the experience I've had with a plumber in the 7 years we've been here in MD. Nick was friendly, professional, brimming with knowledge and expertise, and had the job done (replaced our toilet) in well under two hours start to finish! We'll definitely be back the next time we need a plumbing repair. Thanks, Nick!

I contacted Drain Works in the morning and they came to my home that afternoon to repair a leak in my water heater. Before contacting Drain Works I contacted my home warranty, yet the plumber they contracted was unavailable to come to my home until 2 days later! Even after informing them it was an emergency the earliest my home warranty's plumber could arrive would be the following day. I am so grateful for Drain Works' prompt, efficient, and affordable service. Since my water heater is behind my washer/dryer unit, Jorge even offered to move my w/d unit back in place after he completed the repair (although he didn't even move my w/d out the way, the fire department moved it the previous night so we could turn off the main water valve). I will definitely use Drain Works for future plumbing issues, forget the home warranty.

I had used this company for years and was more than satisfied; however, two years ago I enlisted their service and was met with no-call, no-shows. I then got an apologetic email that they had revamped their customer service, so decided to give it another try. Again I was disappointed; this time took off work twice for a scheduled appointment that never happened. Extremely disappointed and would not recommend.

Wayne and Matt were kind, answered questions, explained what they needed to do to solve the problem. They worked well and efficiently. This is my plumbing company for life. Even the lady who answered the phone was very nice. I am so happy to have found a plumbing company that I can depend on.

Parker came out to assess an issue with my hose bib but he noticed another issue I had. He was very knowledgeable and gave me great advice on how best to fix the situation. He was responsive to my calls and gladly assisted however he could. I definitely recommend him for your plumbing needs

David came to our home to discuss installation of a water filtration system for our kitchen. Instead of simply selling me what I asked about, he interviewed me about the load the system would handle and about skin/hair health and water use in general. We purchased a home water filtration system instead so that our laundry, cooking, and bathing have the benefit of high-quality water. This is important because we drink a lot of tea and coffee through our instant hot water system, and lots of plain water, so clean water and ice was important. We also cook 98% of the meals we cook so again, healthy water is key. Lastly, my husband and 85 year-old mother had skin sensitivities before the home water filtration system installation, but no longer.  And, I felt like the price--installation labor and materials--was fair. We've loved the system the two years we've had it. David recommended we set a calendar reminder for filter changing. The company is coming out soon to do that for us. Looking forward to having them and appreciate the enhanced quality of living David has provided with his expertise.

Very responsive to our plumbing issue,  Nick K. was very comprehensive,  thorough,  and helpful in explaining the problem and remedy.  Answered all my questions in terms I could understand and provided additional information on other concerns.  Will definitely use Cardinal again and highly recommend!

I had a leak emergency and Priority Plumbing came over on short notice and solved the problem, a backed up HVAC drain pipe. The plumber was professional, polite, informative and competent. He also gave me a free review of my plumbing. Finding my sump pump was worn out, they replaced it too. Pricing was reviewed prior to any work commencement. I intend to use Priority should I need any plumbing service in the future. They are my plumbing 'guardian angels'.

Using service of this company for the first time. Everything was great from scheduling appointment to fixing the leakage. Scheduling has some flexibility, which is great with my work schedule. And finally price was reasonable, no additional rip off.
Awesome company.

My husband and I had a great experience with this service. We had an emergency in our home and needed services pretty quickly. The Elite Service Plumber was quick and responsive on Yelp. Shawn came out that same day that the request was put in and he came in within 2 hours of our request. He fixed our issue and for that we were grateful. We would recommend this company for any plumbing issues.

Super nice and helped us get a same day appointment! The guy that came out was very knowledgeable and offered some great tips and suggestions. Highly recommend!

Excellent service from start to finish, came in with the best quote and were professional at every interaction.

On-time, quickly assessed the issue, fixed it in less than 30 minutes, paid with a CC, and they take a check too.

My go-to for all future needs. Thank you Dan and the fastest plumber Mark!

I'm afraid I was not impressed by this company and would not recommend them to others.

For starters, they are expensive.  Back in August I asked them to inspect my heating and AC system.  After completing the inspection and replacing several parts, i was stunned to receive a bill for $1158.  They also recommended that I replace a furnace fan motor which would have cost an additional $800.

Last week, while replacing the furnace air filter, I noticed water accumulating under the unit.  I thought that, after the August inspection,  problems like this would not occur.  As such, I called the company to see if they would send out a technician to diagnose the problem and not charge me for the follow-up visit.  Ironically, the company representative placed me on hold and a recorded message said Thomas Clark guarantees its work.  When the rep got back on the line she said the leak was probably a result of the fan motor which I had not replaced.

I then arranged to have a technician from another company come out to fix the leak.  He quickly identified the source of the leak which, as it turns out,  had nothing to do with the fan motor.  I believe the technician from Thomas Clark would have caught this problem if his initial inspection was more thorough.

In summary, I'd only deal with this firm if you have money to spare and take their customer assurance for quality service with a grain of salt.

A Better Plumber is probably the best plumber I could have asked for. The person who came was very experienced and worked efficiently and quickly. He didn't waste any time and he did his work very well. They were also able to accommodate our schedule on short notice, which is a bonus and not something I would expect typically. They are not the cheapest option I'm sure, but you can be confident that they will do their work well and it is worth the peace of mind. The owner is very dedicated to his customers and employees. Communication was excellent.

We have used Real Plumbers for many years. Most recently, we had a major repair to the pipes running under our floor leading to our radiators for heat (1890 house). They coordinated well with the flooring contractor, and all is working fine. They have also replaced a toilet, replumbed the half bathroom and installed a pedestal sink. We also noted the employee mentioned in other reviews. When we told the manager, we did not want him working in our house, they put a note  in our file. We have had only pleasant interactions with the other employees and are glad they are training apprentices to work on 100+ year-old steam radiator systems.