Best in Washington DC

Ok, to start with you really need to figure out if you have a plumbing issue or a drainage issue. Unfortunately I didn't really know the difference and ended up paying for it. In the end, I got quite an education in drainage vs plumbing issues.

Plumbing - water and waste pipes inside your house
Drainage - the main drain where all your house pipes dump that leads to your city's sewage system

I had gross water backing up into the shower in my basement, which is an indicator your problem is a main drain. I called O'Neill's Plumbing and told them I needed my drain snaked. Unfortunately, I didn't realize that snaking a drain today is like using a rock as a hammer... it is outdated and not very effective.

O'Neill came out and did everything they said they would, which is why I gave them 2 stars. He charged me $750 for the snake visit and an additional $250 because he had to remove my toilet (my house doesn't have a clean out). So be it (I was given a $50 discount because of military service, which was appreciated.). Unfortunately, O'Neill didn't have enough snake length to clean out all the way to the sewage dump out. Instead of just saying that he couldn't make it all the way to the end, he told me that I had roots and a break in my drainage pipe. He then went on to provide me with a quote for $10,000 to dig up my cast iron drain pipe.

I started calling some family members to ask questions about drain issues and my brother in law told me about hydrojetting. After discussion with my wife, we decided to pay an additional $699 to have All American Drain Service come out and hydrojet my main drain rather than paying $10,000 to get my yard dug up.

For starters, with the hydrojet, there was no need to remove the toilet even though I didn't have a clean out. They were able to insert it into the main drain pipe through the roof vent. Secondly, the camera that All American used was 10x better than O'Neill's camera. You couldn't make anything out with O'Neill's camera, whereas you could see every detail of the pipe with All American's camera. I was told it is because O'Neill's camera was cheap and the hydrojet one cost around $10,000. The hydrojet people were able to punch through the clog in literally 5 minutes. Then they did a very thorough cleaning of the drain and used the top notch camera to thoroughly inspect the entire pipeline... NO BREAKS, NO ROOTS.

All American was awesome. I felt like Ricky really went the extra mile to make sure my drain was clean. He also had all kinds of good pointers and advice. I will use this company again!

So my lesson learned... inside the house clogs, snaking may be the way to go but for drainage issues, don't mess around with the snake, go straight to the hydrojet.

I called and the next day they were out to unclog my kitchen line.  They arrived early (no problem) and snaked the line.  $150

I got same day service. They were very professional and did a thorough job. They were $850 less than a quote I got from another plumbing service. I highly recommend them.

During the recent cold snap my kid took a hot shower so long that I felt sure he had washed at least partly down the drain.  So when I took my shower later I was dismayed but unsurprised that there was no hot water for me.  However, the next morning, there was still no hot water.  And, more dismay for me:  the heating in my condo didn't work.  With 12 degree temperatures outside, and 55 and sinking inside, I called Zepp.

The friendly dispatcher (Mia?) said she could have a technician to me in 2 hours.  Within 30 minutes she called back and said they were 5 minutes away.  Two technicians came, and within 5 minutes, they had checked the gas lines and restarted the pilot light on my hot water heater.  Of course I had tried to do this myself, but had not held down primer button long enough after hitting the igniter.  Or something like that, or possibly way stupider.  Anyway, they kinda saved my life, and therefore were free to charge a lot.

But they did not charge a lot.  In fact, they did not charge at all.  I insisted they charge.  The insisted they not charge.  We got into a bit of a tussle, but between the two of them they wrestled my credit card back into my hand and made a break for the door and whatever water heaters and lives that needed saving next.

I'm not going to name the technicians so they don't get in trouble for not charging me, but I am grateful to both them and to Zepp for making my condo habitable again during this frigid stretch (because, yeah, the heater runs off the hot water somehow).

Quick, friendly and efficient!  Our electrician, Belvin, was even early and was able to complete our job the same day!!

Anytime I have a HVAC issue I expect an expensive bill. I've typically always found technicians to over-inflate the issue. Not the case with Cardinal HVAC. They found a part to be clogged and dirty causing my heat to not work. Fixed it! Heats been working over 4 weeks later without the usual let's replace your whole unit. Thank You Mike!

My rental property had a bad main drain backup in DC and I'm so happy I found these guys. They were able to come out same day and their price was extremely competitive.  I recommend 10/10!

Andrew installed a new chandelier in our foyer.  He was fast, efficient and did what seemingly 3 other contractors couldn't for a very fair and reasonable price.  I would highly recommend and we will definitely plan to call Andrew in the future.

I had a major Water problem in my home. The main Water pipe was leaking on Two sides. It had to had the Pressure Valve/Copper pipe replaced. I spoke to the owner last week on a Thursday to see if he could come out to check out my water pipe problem, I just wanted to also mention, I was dealing with another Plumbing company that I had a strong feeling since they were very unprofessional with their follow thru and leaving me waiting for Three days after they came out to see what the problem was. Elite Plumbing came out on Saturday to check out my problem and fixed it on Monday. He put me on his schedule even though they were extremely busy/booked for this day.
He came during the time he stated, fixed my problem, was extremely professional with his follow thru, and fixed it quickly.  I now have running water throughout my house and I am very happy.  

Thank you
S.Wilson

EXTREMELY grateful to Zach and his team. We had an emergency situation where a pipe backed up in our home causing flooding through our ceiling. Zach was out here immediately and spent a good part of his night working on the issue. They returned promptly the next day and did a wonderful job getting our pipe all fixed up. I highly recommend them! Zach also let us know that we could give him a call at any time should an issue arise!

I've used this business a couple of times. The first time was to have a faucet installed. The tech told me he wouldn't recommend doing it because I could do it cheaper myself. I appreciated his honesty but didn't want to take another day off of work so I paid for the overpriced faucet. The tech told me he was going to grab it out of his van then I watched him walk out to his van and sit in the drivers seat for 45 minutes. He came back in and said sorry for the wait. That was annoying as I had some plans later but it got fixed so I disregarded that my business wasn't valued.

I have a condo that has to have the A/C unit inspected and the water heater annually. When speaking to Olivia about scheduling my appointment I informed her I needed a copy of the COI. She said that is pretty standard with condos and won't be a problem. Bryce arrived to do the inspection on AC he already seem agitated by his account of dealing with northern VA drivers he was glad he didn't live up here anymore. As we were walking in he realized he forgot his mask in the van he looked at me who was wearing a mask and says oh I forgot my mask do I need one figuring I'm already vaccinated I said don't worry about it. He smiled an said glad to see we're like minded.

I've called the company four times and have sent two  emails showing them that the management company needs a copy of COI or I get fined. They continue to disregard my messages. Every time I call I get completely blow off. On 5/20/21 Danny told me the person I need to speak to was in a meeting that I would be transferred to their voicemail, and I should follow up with an email. I wasn't transferred just hung up on.  Maybe this review will get someone's attention.

Great experience starting with an excellent customer service rep who helped get an appointment within a couple of days and offered some flexibility. this was back in November, when we experienced a minor leak, not really an emergency but still very happy we got derive in timely manner and by a reliable technician who came to fix the problem. Jordan was on time for the appointment and answered questions and explained what he will do before starting the job. He finished up within 30 min or so and made some recommendations for preventative maintenance. Price was on the higher end of the spectrum but given that it was a small job and the fantastic customer service, I was not too concerned. Still happy we found a reliable plumbing service.

Had a bathtub leak and originally called Michael and Son, who we have a homecare plan with. Even with water coming through the ceiling, they could only give me a 6-hour window.

Called the DC Plumber and Mike was out to the house in 20 minutes. I found him extremely professional and thoughtful in his troubleshooting. My husband met with him for a follow-up visit, and again, extremely professional. He was able to accurately deduce the root cause of the problem and saved us the time and money normally associated with ripping out drywall. We would us the DC Plumber again.

I was referred to Star Plumbing by a realtor friend of mind Joan Lovett about 4 years ago. Mark and his crew are the most honest plumbers I have ever dealt with. They do excellent work at decent prices and do not try to rip you off. In fact, one time I bought a whole new shower faucet and handle set and Mark fixed the broken handle and had me take the set back to Home Depot. Best plumbers ever! Six stars.

Super friendly. Easy to work with and, I felt, honest with his pricing. I would recommend. He replaced a main cut off valve, cleaned up some funky piping along with it, and replaced a hose bib. Definitely on my list for any future plumbing needs.

Super nice and helped us get a same day appointment! The guy that came out was very knowledgeable and offered some great tips and suggestions. Highly recommend!

He told one day he didn't know how to install a tankless water heater, then several days later told me its was very easy!?!  I am a big believer that people should just be honest about what they can do and not do.  He knocked a big hole in my brick work and then told me he doesn't do brick repairs thats not his job.  Always came to the job site very negative as well and always  talked down on the other trades people.

The reviews on here are not great so I was hesitant, but this place came recommended by a friend so I figured I'd give it a shot. We had a leaky toilet (figured that due to water damage we found) and they came out the same morning I called.  Dave was our technician and he knew immediately what was wrong and fixed it quickly. He was very friendly and straightforward with the pricing and options. I would definitely call again for any future plumbing problems.

Very bad experience with this company.  A technician (not even sure he was a licensed plumber) came to our house to fix a toilet that did not flush.  In short, he never fixed it, and we incurred a bill of over $500.  After multiple visits by the same and other plumbers, I found out what the problem was, looked at some YouTube videos, and fixed it myself.  

After negotiating, the Bill was adjusted, but the main problem was never resolved by either Spadaro or Sons.  I would not recommend this plumbing service to anyone.