Best in Philadelphia PA

I called no less than 6 times to set up an appointment. The one time I received a call back, we scheduled an appointment for 8am Monday morning. They never showed up after I had arranged to take the morning off. I left three follow up messages, all of which went unreturned.

I finally did what I should have done from the beginning- I went to bbb.org and found the first A+ rated plumber in our area. One call to Thompson plumbing and the job was done perfectly the next day.

If you want the job done quickly and professionally, DO NOT call JB Plumbing and Heating.

After having my sewer line back up twice in two years due to root intrusions in the terracotta (!) pipe, I decided it was time to replace rather than just clear the line.  Travas was one of 3  plumbers that came to assess the issue.   I was impressed with his knowledge of and comfort with excavation.  He offered a fair price and followed through on everything as promised.  Emails and texts were promptly returned, questions thoroughly answered, online payment was easy, and permits and inspection handled without incident.  He and his team got started at 8a and were done by 3p.  I remain impressed with the speedy and professional work.  I've found the plumber I'll be calling for as long as I call Philly home.

We had a slow leak from a section of cast iron drain pipe that wasn't replaced when the rest of the plumbing was upgraded. Brandon was amazing. He communicated clearly every step of the way, was timely, professional, and knew exactly what to do. Completed whole job in less than 4 hours and left the house spotless. This guy is outstanding. We're very grateful.

Just bought a home. I needed to install a new sink in my bathroom, went to turn off the shutoff valve and boom - valve starts leaking. I call Boss Plumbing and Heating, text them a video of the leak, and Warren and his crew were out the next day. There were some unexpected issues with cutting in a new valve, but they were still able to get the job done fast and done right for a reasonable price. Warren is very responsive and easy to talk to, and if I ever have another plumbing issue, I know who I am calling.

They are not thorough...they do not have appropriate equipment to do a proper job...added the cost of toilet seat removal which ended up being more than the cost of having them come out for the drain clean.
Added to all this, they did a shoddy job...I will NOT recommend them!

2/11/19 Update
The agreed upon rate was $125 an hour for repair of the pipe. There was never any mention of the charge being per person as there was never any mention of an accompanying assistant. Bottome line, there was either a charge for the work performed for free or there wasn't and if there was I should have been notified upfront so as to make an informed decision about whether I wanted to proceed and for which tasks, but for JS to act in the manner of pro bono and then inflate the cost of an agreed upon job after the fact IS dishonest. Yelpers take note.
Revised Rating. One star. Awesome work. Shady pricing.

Original Revie
Things that make you go HMM
1. How niceness (is this even a word), can be deceiving?
I didn't realize right away that I had actually contacted JS in December for a nagging issue with my water heater only to be told he was too busy to help at that time. Now, having a situation in late January, where I had no heat, no hot water and a clogged sink with a jammed garbage disposal, I was at my brink and sent a mass message to most of Yelp. 41 degree house? Fine, dress like an Eskimo, heat one room like a sauna. No hot water? Does the stove work? Do I have a pot? Yes, to both? Then what's the problem?? But couple those two issues with, single kitchen sink clogged and suddenly it's hell on earth. This time, John responded within minutes, after hours, while enroute to an emergency call on a Friday (nice, right?). He was booked thru the weekend, but agreed to check his schedule and get back with me by Monday. He called on Tuesday, able to stop by in 2 hours. Luckily, I was able to be home. By the time John arrived, me, a handy friend thousands of miles away and Youtube, resolved the clog, but in all my understanding  and my friend's expert explaining, I couldn't fix the garbage disposal. John took 10 seconds to connect a loose hose and 20 seconds to explain how it all works, for no apparent charge (nice, right?). John took a look at the water heater, which may or may not need to be replaced and by chance at the furnance also. In thouroughly explaining the system to me (nice,right?), we found a leak in one of the pipes. John agreed to return in 2 days to fix both issues. Price: Water heater replaced at $1200 and $100/per hour for the cracked pipe. I passed on the work for the water heater, having already received a more competitive quote. Without the work for the water heater, the charge for the pipe work would be $125/hour. Sure.

2. How does 1x1 equals 3?
Having had the same work done previously (& recently), which I observed from start to finish, and having consulted people that I know and trust before John arrived, I knew the job should be straightforward, relatively simple (it was both) and take no longer than an hour (though John somehow guesstimated 3-4 hours). For whatever reason, (you be the judge) in all his experience and having seen the exterior pipe he would be working on, when John arrived, he claimed to not have any of the necessary replacement supplies (i.e. the standard 3/4 90 (basic elbow) and a 3/4 union pipe). Not sure that I buy that a 17-year plumber that drives a van and presumably has repaired countless pipes, didn't know what would be needed beforehand AND didn't already have the supplies. If not, what a waste of the van's space and so said experience. While you're at it, you may as well tell me that the earth is flat too. At any rate, he left for nearly an hour, obviously at my expense. All told the actual work lasted hardly an hour at best, but with included 1 hour trip to supply store, 2 hours. Lucky me, I have a security camera, so I can be accurate with times. Arrived-8:55. Left- 9:22. Returned- by 10:05. All work completed-10:51. $125x1= $125 right? Not with JS-BS math, as my total was $350. I didnt contest it initially, expecting the invoice to explain further. I don't cheat, I'm not conniving and I have morals, so if I owe you, I'll certainly pay. Instead, the invoice I received (which I checked in email after he left-major no,no I now know) shows one line item for a single, inexplicable, overpriced total. I've reached out requesting clarification twice, by email on the day of service and by text the following day. Two full days have now passed with no response. Guess he's really busy.

3. Why it's IMPOSSIBLE to find credible (read, honest) contractors in Philly?
Enough said.

Rating: Decent work, Bamboozle Pricing  -20 stars for the riduclous pricing. 22 stars for the solid work and patient service. TOTAL: 2 stars
BS math back at ya.

It's my second time using them. First time Kit fixed garbage disposal that I thought needed to be replaced at a fraction of the cost. That's when he earned my trust. This time I called for a faucet installation and I needed someone who know what he's doing. I was worried that gold finish  could be scratched during installation. It turned out even better then expected. Completely happy with service.

Did complete repairs under kitchen sink.  Great work and fair pricing. Would definitely use them again.

My outside drain was clogged and backing up into my basement I called a bunch of companies no one came out or didn't have availability until the next day. Rick came out within 20 minutes of me calling and did a fantastic job. Definitely would recommend. He saved my basement from completely flooding

Our hot water tank cracked and started leaking suddenly. Mike came over the same day and was able to install new unit within 48hours. It is evident that he knows his business and does things the right and safe way. Have been looking for a reliable plumber for years! Mike is the guy.

We love these guys. They've come by a few times, they're always friendly, efficient, and knowledgeable, and even willing to teach us something. They can be a little hard to get a hold of in short notice, but John always calls back soon and he's really nice!

I highly recommend them for large and small jobs.

They will rip u off u are not careful. I called them to clear clogged drain tub reading reviews. They wanted 375 dollars to clear clogg which was 10 min job. Technicans try to scare u with horror stories to get extra money. Once i refused for service they brought price down to 150. So be careful.

A pipe broke on Thursday (Thanksgiving).  Friday morning I entered a Yelp request for a quote from Bommer plumbing.  (Yelp site now says response is typically within 9 hours, although at the time I'd thought it was 4 hours).  Nothing back on Friday, Saturday, or Sunday in spite of their 24 hour service claim.  Early Monday morning I receive a message saying technician can't evaluate from picture and will need to come onsite to quote.  If you accept quote, $87 charge will be waived.  I can understanding wanting more info, but how about a call or request for more detail first, before charging $87 for an estimate?

Compare this to JB Plumbing, where the owner responded within 10 minutes of my request, happened to live nearby and came over to check out the situation (no charge) and then gave me options since he didn't have needed part in hand.  One of the options was to wait and see what other plumbers responded.  If no one was available, let him know and he'd send one of his techs from Phila on Saturday.  Long story short - go with JB and skip the M-F, no holiday support Bommer.

Maybe it was just an off time or they aren't set up to respond to yelp quickly, but they should say so in their listing.

Amazing experiences twice with Luan. They are fast to respond, come out to do the job ASAP, and are reliable.

I cannot recommend Chris Williams enough. Chris has done many jobs for our family in both our previous home and our new home. He installed an entire master bathroom addition for us as well as other smaller jobs and repairs. Most recently Chris has helped us during a water main clog right before the holidays when we had family visiting and we're in a major pinch! If we had not hired him for the job, we would very likely have ended up with waste water overflowing in our first floor kitchen and bathroom on Christmas Eve!

He has gone above and beyond in many ways - from being available via text and cell at late hours, to taking the time to fully explain in layman's terms the details of every job he has done. He lets you know why he recommends the solution he is proposing as well as gives you options. He clearly thinks through each situation with care and does what is best for the homeowner. He and his team have always been courteous and kind, and on top of it all, his prices are very fair and reasonable. If prefer to work with someone you can trust and feel comfortable with, go with Chris!

Mike is wonderful:  dependable, personable, reliable, and competent - the type of professionalism you don't get to see much these days.  He installed a water heater and saved me thousands by advising me against digging up my finished basement and bathroom to install a french drain for which a big-name company provided me with a whopper of a quote.  He cleaned out my outside drain and checked my sump pump, charging me a minimal price for both.  I will absolutely call My Plumber again for any & all my plumbing, HVAC needs.

Wow what a great team!

Needed to replace the hot water heater and not only did the team of professionals quote pricing for a decent temporary fix, but also competitively quoted the cost for a full replacement (incl. labor).  We went with the replacement and couldn't be more pleased!

Both quotes were very competitive! Service was fast and comprehensive. Didn't take long to schedule the prelim evaluation or the replacement service/repairs.

Tyler is amazing! What an awesome technician, knowledgeable and super friendly.

Curtis is the owner and he scheduled the service. Also super friendly and excellent to work with.

Absolutely top notch business! I highly recommend if ever you need anything

It's never good when you have a plumbing issue at 4pm on a Thursday. After calling a ton of folks and not hearing back from anyone and searching emergency plumbing Philly I stumbled upon Vinko plumbing and now have a new plumber in Kevin! He was very responsive, did the work thoroughly, walked me through what was wrong, what he could fix now, and what we should do later, and was an all around nice guy. Highly recommend him for your plumbing needs!