Best in Philadelphia PA

UPDATE: Owner reached out to make it right and was sincere in trying to find an amicable solution. As a result, one star was added. I'll note that all other reviews are 5-star, so my experience may be an outlier.

Insanity. Set up a day to replace two leaky valves in my basement. Scheduling was easy and professional. Gentleman arrived, took a look, then initially quoted me over $800 to replace the valves. I estimated $50 for parts, two hours work. No thanks. Quickly got another phone quote for less than half that amount.

Ken and his team saved me and my co-condo owners from an absolute water disaster. They responded in the early hours on a Sunday morning to stop the emergency while many of us were out of town. Ken then returned the next day on a holiday to provide service, and was beyond responsive, professional, and reliable throughout a really trying and stressful experience. I am so grateful for his work, and relieved to know about his business for future needs - hopefully none as urgent as this was. Thank you Ken!!

I'm glad to have met Bruce to do the plumbing for my whole house including gas. He was very conscientious about details and checked the code for options as needed to help me save when possible. he is well versed in all the parts one needs and how they will connect to different types of fixtures.

Mike came out for an estimate on replacing the faucet in our downstairs bathroom. Said he'd get back to us within a week. Didn't hear anything, so I called after 13 days and the guy I spoke to said he'd tell Mike to call us. Still didn't hear anything. Using the online form on their website, I wrote a request for them to contact us. Still heard nothing. VERY unprofessional to leave a customer hanging.

We love DrainPro Solutions in this house! As a new homeowner it feels good to have a kind and reliable plumber we can call whenever we need that's not one of the local conglomerates that start with the letter H. Manny has been available to help us with emergencies, such as when the supply line on one of my toilets blew, to larger projects like re-routing the drains for a recent bathroom remodel. Super reasonable on cost, and he's always looking at things with an eye towards prevention to make sure I don't *have* to call so much for emergency issues. But I know I can call whenever I need to and know I'm gonna get an honest and accurate assessment of whatever's going on.

Will update my review if things change.

My tankless hot water heater broke and I reached out to local companies to get quotes. Wells Brothers was the first one to return my call and were extremely pleasant on the phone. I was given a very reasonable rate - the second lowest - and only decided on another option because I could get hot water restored sooner elsewhere. I would have went with them if that hadn't been the case, even though they were only a tiny bit more expensive. (You could tell they were genuine people and that goes a long way.)

Will definitely consider working with these guys in the future. They're worth a call if you need some work done!

Show up on time.  Great services and reasonable price.  The owner Anthony is  very skillful.

As a new homeowner, I wanted to waste no time replacing the existing 10-year-old gas fired hot water heater. Accurate Plumbing & Drain Cleaning was referred to me by another contractor in the area. Sean came out to look at the job and to provide a quote. I was impressed with his knowledge as he answered my questions. Hope was very professional as she scheduled the installation. Today, Sean and Zach showed up as promised, removed the existing hot water heater and installed the new one. They were very respectful of my home as they covered the floors that were used in the removal and installation process. The work was completed in a workmanship-like manner, giving attention to detail. While they were here, and at my request, they also replaced the outdated supply lines to my washing machine with braided stainless-steel lines. I am happy to give Sean and Zach the highest rating as they've earned it!

They showed up as promised, and are here now attempting to fix the problem that American water caused this morning.  They are very honest, and we will use them again. This visit I do not have to pay, because the water company caused the problem, but will definitely use N.C. Jefferson for any future plumbing issues. Highly recommend this company,

Bruce came recommended by a friend who had used his services before. Like some others my first interaction with Bruce was over the phone - he walked me though a plumbing problem I had; avoiding the need for an actual visit. Bruce has since helped me with a faulty water heater and replacing a garbage disposal. Bruce and his team are responsive and efficient.

Excellent work by Dan, shady business practices by the owner.

While Dan was at my house servicing my water heater, he noticed a leak in the wall of my house. Turns out it was a homeowners-sized issue, and I will forever be grateful to Dan for finding it when he did. Dan is professional, knowledgeable, and kept me informed of everything he was doing before he started the work.

My issue is with the billing process -- my bills from D. Burgo have always had a lump-sum amount. I don't know what I paid for parts. So now that I need to submit a receipt to my insurance company, I need to know what part of that particular visit was dedicated to discovery so I can apply it to my deductible.

When I called, I was told (twice and very clearly) that I would only be supplied with an itemized receipt if I hire D. Burgo to complete the work required to fix the leak. In other words, my itemized receipt is being held hostage until I hire them for further work.

In one phone call, I have gone from recommending D. Burgo to everyone I know to warning friends and family about them.

Rogelio was such a pleasure to work with! Upon our initial meeting, he asked questions to ensure full understanding of our wants and desires for our space and took photos of the space, which were then attached to his quote/contract.  The work started promptly after we retrieved all necessary paint and flooring. Rogelio did offer to pick up the flooring for us, if needed. He worked tirelessly prepping and painting our kitchen, dining room, living room and hallway, even repairing the walls where necessary.  
He removed carpeting, padding and prepped the floors for laminate installation.  He installed laminate flooring with ease.  He was gracious and even allowed our curious toddler to help install some of the flooring.
Overall, Rogelio was a joy to work with and we would highly recommend him! We intend to use his services again in the future!

Called them
To have a cracked/split outside faucet repaired that was located inside a room with my home heating unit.  What should've cost me a few hundred at best ended up a $500 job as i was told a frost free faucet was the way to
Go... pffff. What doiknow about plumbing.  When
My husband heard what was done he was not a happy camper as it was totally unnecessary and said i was taken advantage of.... that said i wont
Be calling them back.  Females beware...