Best in Philadelphia PA

Call Randy with a question and he immediately put my mind at ease. Greatly appreciated.

Had issues with area of house where water line is run through an unconditioned attic. On days where temperatures are in the single digits lines were prone to freezing.

Quickly responded to a request to install two inlime shutoffs to allow me to shut off water to  that section of house when temperatures are forecast to be extremely low.

Quick, friendly, great value. Recommended.

Plumbing problems can become a nightmare. So when I need authorized state approved plumbing done in my home, I call Tom. When I don't need the job to be approved by any utility company, I do it myself or call Jimmy ;)

The potential nightmare of DIY plumbing could be devastating. Our last project was a broken water main pipe. As a home owner, I'm responsible for fixing the water pipe outside my house all the way to the valve at the curb. There is a flat metal lid covering the valve in our front yard, on the thin strip of grass between the sidewalk and the road. That lid covers the valve that turns off the water so I can replace the pipe. My father in law had replace a broken water main himself (and 7 other guys with shovels), so I considered it as a possible option. And I may have been able to rent a backhoe. cl. But, the risk of ruining my house was too great so we called Tom.

Tom works with a mechanical contracting unit. The man can't do everything himself. When they were digging, a neighbor was walking down the sidewalk and is hard of sight. These guys held his hand and walked him around the site. They even replaced the broken sidewalk tile with a new one. Which goes above and beyond, in my book.

Thanks Tom, Sean, the two other guys who I did not meet and the Peco guys who had to come back out to fix the gas line that was hit. Which is funny because when Peco marked the line, it wasn't going to be where they found it.

Good thing I didn't do this job myself. Thanks Tom.

peace,
michael

Miles and his crew installed a new swear and water connection in my house. I had some issues the next day  and they were incredibly responsive and out the next day (a Saturday) to fix the issue. When I had more (unrelated) flooding a few months later, they were out the next day again. Very responsive, very professional, good work.

Our home warranty sent our issue to Davis Plumbing and we couldn't be happier. At first, they weren't sure they could get to us that day, but after recognizing the emergency, they agreed, but let us know it might take a while since they had other jobs. We then received text alerts that they were on their way. Tommy and Kyle were efficient, quick and very neat in resolving the problem. They then took the time to explain the issue, options for preventing it and even gave us some feedback on a few other issues. We will definitely use them again.

Our toilet clogged and overflowed first thing on a Monday morning...disaster. Tuan and Drains R Us were the only company that could come that morning and they showed up just around 9 am, about half an hour after we called. Tuan was great and very calm (a relief). He explained everything very thoroughly and was very transparent with pricing. He fixed the clog no problem and even adjusted something inside the toilet tank to prevent it from overflowing again. He and his partner were very professional. I would hire them again anytime!

I called a plumber I used a few years ago.  The person that answered the call said he was on a job but that he would get back to me the next day.  When he never did, I  called DeLuca Plumbing.  Joe answered the phone, gave a quote but requested to view the job to confirm what was needed.  He showed up when he told me.  He then returned on that Friday as he said, he did the job and charged the quoted rate.  What more can you ask?  I would use him again and recommend him to anyone.

John Luke has been my plumbing and heating contractor for the past ten years. I had just purchased my home which needed a bathroom renovation and his services were recommended by a friend. Ten years later, John and his team have been my go-to contractors for everything from bathroom remodels, custom heating installations, to basement plumbing and heating redesign, and every maintenance service in-between. John is smart, loyal, and extremely personable and brings the highest level of quality and integrity to his work. No matter how large or small the job, John Luke brings the same, exceptional level of care and commitment to customer satisfaction.  As far as I am concerned, if you need the best plumbing and heating contractor in the Philadelphia area, you need not look any further than John Luke Plumbing and Heating.

Very happy with Bryan and his professional team. We recently had 2 jobs that were handled by Stuckert Plumbing with the utmost attention to detail. Each team member was punctual and respectful of our time. They answered questions thoroughly and explained what needed to be done. Cost and time estimates were very accurate and we were very impressed by overall job completion. Job site was left very clean and our house is back to normal. Would definitely recommend Bryan and his team!

Jess to the rescue!  I had a leak from a faulty water line in my bathroom sink and needed to get someone over right away to fix it since it was leaking through to the floor beneath.  JKM plumbing was able to make it to my house within the hour compared to some of the other places I called which said they could make it in a day or two.  After all troubleshooting my main issue he was kind of enough to take a look at a few other issues I had. I would highly recommend JKM and as a new homeowner,  I am glad that I found my go to plumber on my first try.

Our new refinished hardwood floors look amazing.  Rik's crew did a beautiful job or restoring our floors for a very reasonable price.  We've expanded the scope of our renovations to a number of other areas of the house and, we were so happy with Rik that we've engaged him to do all of that additional work - carpentry, window and door replacement, plumbing updating, some painting.  Highly recommend.

Appointment was easy to schedule via text. Ray arrived on time, diagnosed the problem quickly, and did the work at a reasonable price. I appreciated him walking me through what was wrong and what was done. Also, Ray was friendly and personable. An absolute pleasure to work with, and will definitely use him/this Company going forward.

Jamal has team complete a stucco project on part of the house that previous was windows and replaced with a wall. Jamal was reasonably priced, on time and delivered great work. The new stucco transitions very well into the existing stucco. Very happy customer!

UPDATE: The owner personally called me to apologize and made some generous reimbursement offers.  I gave two more stars, since this goes a long way towards making up for a poor first experience.  I will update appropriately once I actually experience their service.

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Can't keep an appointment to save their lives.

They sent flyer after flyer to my house advertising their services and specials. When my central air unit was not cooling as well as it used to, and it seemed like the unit needed coolant, I called to try and take advantage of their summer tune up special which would cover things like adding coolant.  I scheduled an appointment, took time off work, and got a cancellation call the night before. The tech explained they had too many emergency calls and had to bump me since my unit was functioning fine. I explained that wouldn't work for me since my unit was not cooling below 80 degrees despite running constantly (which I explained to him in our initial call) and that I had already taken the day off to meet him for this appointment. He agreed to turn my maintenance call into a service call and that he'd be there at the agreed time, between 1 and 4.

The next morning at 11AM, Giannone's receptionist calls and says that the tech is stuck on a longer call and I'd be on call but they probably wouldn't make it (amazing that at 11 AM they already knew they'd be tied up until after 4 PM!). I explained that to her I had taken the day off work and this was a huge inconvenience. She offered no apology, no compensation or deal, just tried to reschedule me. She said the earliest date would be the upcoming Thursday. I told her that I was available that upcoming Friday, but not Thursday. She agreed to it,  said I'd get a call by 3 PM to let me know if they were making it or not from being on call. I never got that call, I left a message at 3:30 and never got a response.

The Wednesday before the appointment comes around, and I get a call reminding me that my appointment is happening tomorrow (Thursday).  I told her that was not what I had expressed, and that my appointment was supposed to be on Friday, when I was off work. Oh, we're closed Friday. was her response. These people are clowns and clearly do not care about customer service in the slightest. They think no one has to work during the day and can take off work whenever it suits them.

We woke up to an issue with a backup and water leaking in our basement and within a few hours of calling Tyler was out and fixed the problem quickly. He was respectful of our home- putting covers on shoes/ cleaning up well- and very knowledgeable and professional. Thanks Tyler!