Best in Philadelphia PA

Wow, that was fast. And (OMG) it was done right. **AND** (get this) I didn't break the bank to get good customer service!

Isn't that what it's all about?

We've had a bunch of vendors come and tell us to replace our boiler, but John came out and recommended getting a cleaning because the boiler is still functioning. He also offer replacement options as well, so we appreciated the multiple options. He was very responsive and extremely knowledgeable. He spent time explaining to me how everything worked and even fixed items outside of the initial scope of work.

Plumbing problems can become a nightmare. So when I need authorized state approved plumbing done in my home, I call Tom. When I don't need the job to be approved by any utility company, I do it myself or call Jimmy ;)

The potential nightmare of DIY plumbing could be devastating. Our last project was a broken water main pipe. As a home owner, I'm responsible for fixing the water pipe outside my house all the way to the valve at the curb. There is a flat metal lid covering the valve in our front yard, on the thin strip of grass between the sidewalk and the road. That lid covers the valve that turns off the water so I can replace the pipe. My father in law had replace a broken water main himself (and 7 other guys with shovels), so I considered it as a possible option. And I may have been able to rent a backhoe. cl. But, the risk of ruining my house was too great so we called Tom.

Tom works with a mechanical contracting unit. The man can't do everything himself. When they were digging, a neighbor was walking down the sidewalk and is hard of sight. These guys held his hand and walked him around the site. They even replaced the broken sidewalk tile with a new one. Which goes above and beyond, in my book.

Thanks Tom, Sean, the two other guys who I did not meet and the Peco guys who had to come back out to fix the gas line that was hit. Which is funny because when Peco marked the line, it wasn't going to be where they found it.

Good thing I didn't do this job myself. Thanks Tom.

peace,
michael

Very professional company. I had to have major plumbing work done due to a broken exterior water pipe.  I had a new water tank installed also. Mr Edmondson's office informed me of the City of Philadelphia's Help Program
thru the Water department. It is an interest free loan. Saved me money. Speaking to the City inspectors Mr Edmonson is very respected. I tell you,  this man is honest so you can trust him. The employees arrived on time as scheduled and what impressed me more was that Mr Edmondson came also!!. They did excellent work. I highly recommend this company.

After a big storm came through and our recently repaved road debris clogged and burned out our sump pump for a second time we decided to do it right and get a professional. With our basement flooding and waters getting higher by the minute we weren't having luck with other companies. Davis was one of the few that actually answered their phone on a weekend. They cost us a bit more than we were expecting but he promised us more too. He not only replaced the pump but also cleaned the pit and replaced some piping to make sure the job was good and lasted. Would recommend them. While I hope I don't need their services anytime soon.... if I do I'll have no problem calling them!

When it comes to a plumber, I appreciate a family owned business that guarantees their work.  Great work Drains R Us, keep it up!

Back in December, Joseph did some emergency work for our mom in Glenolden. We called and he was there in an instant. He treated everyone extremely nice and his work was out standing. I think you can't go wrong with any work you get done by him. I'm also going to get him for my house in DE. A

IM SO HAPPY with him and his work.

Thank You again

I'm very happy with John Luke Plumbing & Heating. I needed some heavy duty but not urgent plumbing work. Their price was fair and I appreciated their honesty. Another plumber wanted to charge us for a bunch of unnecessary work and these guys came in and told the truth and did what they said they would do. Imagine that.

Good guys. Also John Luke himself came in to check and verify some things and offered me some sound advise about home owners insurance while he was here.

I will happily recommend this company.  While I wouldn't say they're cheap, they are fair and honest and don't charge for unnecessary stuff.

Have been a customer for more than a decade. Will never use another plumber. They are courteous ,  professional and always on time.

Probably one of the most pleasant service folks I've ever spoken to.  Realized the toilet was leaking from underneath around 3pm, I'd sent out a quote request from some online service.  He called back within a few minutes and provided an estimate over the phone which the other companies I spoke to had to be beaten up for even a remote estimate.  He was at my house by 4pm replacing the seal, also swapped out the innards to the toilet because we were looking to do it anyways.  I watched the entire time as I'd never seen it done before and he took a lot of care to make sure everything was done right and cleaned properly before putting it back together.  He was finished in about an hour and a half at a very reasonable price!

Our new refinished hardwood floors look amazing.  Rik's crew did a beautiful job or restoring our floors for a very reasonable price.  We've expanded the scope of our renovations to a number of other areas of the house and, we were so happy with Rik that we've engaged him to do all of that additional work - carpentry, window and door replacement, plumbing updating, some painting.  Highly recommend.

Ray came out and fixed out sewer pump for our basement bathroom room. Can't be any happier he explained what was wrong and fixed it.  Ray was professional and knowledgeable about pumps and how they are used and should be maintained. He also installed a sewer pump alarm system so if the pump does stop working the alarm will go off. Will definitely call him back if have other plumbing problems.

Jamal has team complete a stucco project on part of the house that previous was windows and replaced with a wall. Jamal was reasonably priced, on time and delivered great work. The new stucco transitions very well into the existing stucco. Very happy customer!

Nick was prompt, courteous, professional and VERY knowledgeable. He explained what was wrong with the previous installation of my high-efficiency boiler and what was needed to make it right - basically a re-install. The price was reasonable given the extent of the work, and he did it in a day, within a week of the first visit. He was friendly, great with my dog, and made a point of cleaning up the work area. I would definitely recommend this company!

Overpriced for the easy job they did.  Would never use again.