Best Water Heater Installation in Austin TX

Hired Brad again, this time for a different plumbing job.  Polite, professional, reasonable, prompt.  I trust Brad to do what's needed -- no more, no less, no nonsense.  I'll keep his number handy for the future.

Vent holes needed to be cut in door.  I did the work evening prior to install.  Placed vent covers.  They arrived 1 hour late, told me he was calling his boss to see if my vent covers were ok.  He did not let me know boss said he should use his vent covers. He enlarged my holes and placed vent covers and then showed me.  The cover would not screw down because the hole was too big. And then charged me $250.  Ridiculous. I could have covered me holes with chicken wire and it would be ok. Price gouging.  After I speak to inspector, and ask a few questions, I'll be calling owner.  This is horrible customer service and somewhat underhanded.

I wish there was a 10 stars option.
When Best buy came to install a new washing machine, the guy pointed out that the hose lines and nozzles were rusted and he could not install it. He recommended me to call a plumber who can help me. I started researching in Yelp and in other sites cause we just recently had a terrible experience with a contractor. Anyways, we called Gilbert and he was able to come next day first thing in the morning. What a great guy. He was so nice, not only that, he did a smooth repair in less than 30 minutes. While working at it, he answered a phone call of someone who needed him for another job, but his schedule was full so he gladly recommended some colleagues. I highly recommend him, no doubt he is the best one in town.

We have used Rooter-Man a couple of times now, and they are definitely our go-to plumber from here on in. Eddie arrived on time, quickly identified the problem with our shower, explained it to us very clearly, and got it all fixed. He also gave us some good info about how to avoid a similar problem in the the future. He is super polite, very thorough and professional, and does great work.

If you want a plumber you can trust, and who will do the job right, look no further than Rooter-Man.

This group is great. The best. Super responsive when we had an issue. They offered to come that day. Once here they quickly diagnosed the problem, and they had it fixed within 30 minutes! Super friendly (and dog friendly!) technicians. They started with the let's try this inexpensive fix first, and that's all it took (and no trying to sell me more than I needed).

We used them a year ago as well, when we had a pretty major issue and needed a re-route of some pipes. Also great for this bigger job.

I'll go here first every time.

All I need to say is that this place has earned every single one of their five star reviews.

I came home from a trip and found out two of our sinks were backed up. I sent EZ Flow a message at 6pm on Labor Day and amazingly, received a message from Bill 5 mins later saying they could be here first thing in the morning.

Bill and Nick showed up at 9am the next morning and fixed the problem within the hour.  Nick was incredibly professional and able to diagnose both sink issues without any problem.  

This was my first plumber experience in Austin and I can definitely say, EZ Flow will be my go to moving forward.

On Friday night it appeared I had a pipe break. I called Pierre' at A & T Plumbing, and he was taking calls after hours.
He came out Saturday morning with his tech and discovered that my pipe hadn't broken.  What a relief!!!
His tech drove all the way over here on a Saturday morning and he was extremely friendly, willing to get to work. When it was determined that there wasn't any work to be done, Pierre' sent him on his way.  In addition, which is extremely rare, I was not charged anything.
A & T Plumbing has been my plumber for years and has completed major jobs, i.e., the replacement of my complete sewer system under the foundation of my home to the street. I have neighbors that have used them as well! Thank you to Pierre' and his crew for your personal professionalism and great attitude while doing outstanding work in residential as well as commercial jobs!

Abel is a fantastic plumber.  He was very responsive when I had a plumbing emergency and has been my go to plumber ever since.  (Old house, what can I say?)

Best plumber ever! I can tell you from experience hiring many plumbers over the years, there is nothing worse than a dirty smelly plumber, Braulio is clean, fast and he knows his stuff cold! Standard plumbing will be our plumbing company for life!
Thanks Braulio

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

I shopped for weeks to find a good reliable plumber. Jim is very honest and really wants the best for your project. I had many plumbers give me outrageous bids and try to take advantage of me. It's very hard when you're a single woman, and not familiar with the questions to ask or really know what the truth is. Jim will explain everything and you can tell he has a passion for what he does. Not only would you get a good plumber, you'll get a very honest one. Which now a days doesn't happen very often.

The water shut-off valves feeding our washing machine were frozen, needing replacement. Javier from Stan's arrived promptly and explained that the current hardware was not to code, and explained the different valves and what is and is not permitted. He gave us a reasonable estimate, then did the work quickly, and did a thorough job cleaning up the job site. Thanks to Stan's and Javier for quality work. (We also use Stan's for HVAC work.)

The company was very responsive and kind. Jami was very knowledgeable and was able to get our repair done very quickly. He explained everything that he was doing, as well as provided recommendations for products to improve our system. However, there was no pressure to purchase. Jami also showed us an emergency switch by the water heater. This would allow us to shut the water off to the water heater while allowing the water to stay on in our house if a pipe were to break in the future. This is definitely our plumbing company for life.

I have been planning to replace my 15 year old hot water tank with some kind of Tankless Water Heater for many years. I have researched many residential and a few commercial water heaters and then read reviews.   I also inquired with a number of local and a national plumbing company in Austin and what I got were a lot of excuses and reasons why they didn't think I'd want a tankless water heater!?  

Jeff at Thunderbird was the first plumber I have talked to who not only sold the model I wanted and needed, but he also came to my house and gave me a written quote the same morning I contacted his company.  

The system he installed (Navien 240-A) is far more advanced than what I had been reading about for years.  It's a South Korean brand I have never seen before, yet it was simple to operate and very sophisticated inside.  I looked up the technical details, the diagrams, and read reviews, like these here in Yelp.  It's rated at 200,000 BTU's max, has a very high flow rate (11 GPM) and still works with my 1/2 inch gas line.

I had planned to have this tank installed outside my house, as they do in many commercial buildings and restaurants around here (like NXNW).  However, because this tank is so efficient, the exhaust is more like my drier.  It did not need expensive stainless steel vents, which can cost as much as the water heater !

My tankless system provides instant hot water, because it has a recirculation pump built-in, which worked with the existing plumbing in my house.  There is no cold/hot/cold water sandwich - just a stead supply of hot water when to turn on the tap, run a shower, or fill up my whirlpool tub (which I could not do with the old 50 gallon tank).

This is a HIGH TECH UPGRADE to my home and an improvement that will reduce the cost of natural gas and wasted water.   It's exactly what I wanted and the workmanship is worth showing off.  I'm taking pictures and sharing them with everyone.

Kudo's Jeff !

I was referred to Pure Plumbing and was very pleased with Mark's work.  He is very friendly and even took 10% off the final bill when he finished early.   Mark was on time (the same day I called) and was able to quickly and cleanly fix my garbage disposal.  He even fixed a small problem with my water softener for free when two other plumbing companies told me it would cost between $150-$300.  I would definitely recommend him to any of my friends or clients.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

We had a great experience with O & M. I chose them because they didn't charge for an on-site estimate. They immediately determined the source of our leak and gave us a fix for under $200.

My water heater was replaced by Austin Plumbing and I could not be happier with the service I received. After getting ghosted by the plumber we had used before, I was very nervous about hiring a new company. The whole process was so easy, considering the unique water heater and space we have. The plumbers and Dana, the person who answered all my questions and coordinated everything, were all very professional. On install day, 2 master plumbers came, one checked out the space, began to drain the old water heater, his partner came by a little later and both hauled and installed the new one. Very respectful of home. They were finished when they said they would be and the water heater works great. The price was fair and they are now my go-to. I have already recommended to my family and neighbors.

Geronimo and Sons were very responsive, had availability at times that were convenient, diagnosed the issue remotely, communicated throughout the process and delivered a successful result! Will definitely use them again next time we have any issues.

Although I received an immediate response through my YELP inquiry BUT just because I didn't respond to Diego's YELP text (for phone and address - which I didn't see it immediately) he dropped my appointment (which I understand) but when I called and texted to reschedule he told me he was booked indefinitely and wouldn't even try to work out another time!! This is an indication of his customer service!!! Do not book this service!!