Best Water Heater Installation in Austin TX

We own a rental home and discovered - the night before we had a family arriving and in a terrifically bitter cold snap - that our heater wasn't working.  Fox - and Eric D. - literally saved us (and the family - who were blissfully unaware that there was ever a problem!).  We called around 2:00, and were grateful that Fox had an after hours appointment they could give us that evening (6:00).  But about 30 minutes later we got a phone call from Eric saying that one of his earlier clients had cancelled, and would it be convenient for us if he came then.  It was incredible - and he was incredible.  Super friendly and knowledgeable - figured out the problem in no time at all and promptly fixed it.  We couldn't have been more grateful and we couldn't have asked for better service.  Thanks so much ya'll at Fox!!!

They are great! Fixed a broken bed frame, replaced a ceiling fan,  balanced another ceiling fan, and fixed a blocked lightbulb socket in our oven hood!!! I will definitely call them again!!!

The good: Quick AC service.
The bad: Charged me $648 to replace a damaged capacitor, which costs $60 at any store. I wouldn't be so upset about the price if the technician had been a little more professional. From the start he had a very sour attitude, didn't explain the process, the issue nor the pricing. I needed the AC working again so I just paid.
My advise: If you can bear the heat for a bit, shop around for more friendly service.

I hired Danny for a couple smaller projects: Replacing a sink and faucet, installing a backsplash, and installing a bathroom fan. He showed up on time, brought the necessary equipment, and started right into the projects. He completed the work within the estimated time with great workmanship. He clearly knows his stuff and I will be hiring him again.

Had another A/C problem and called Blanco HVAC. They were able to work me into the schedule later that day. Richie came out and diagnosed the problem quickly but had to order a part. Armando located the part and called me to set up installation. Richie was out again and got me up and running in short order. I love these guys.

I had a weekend/holiday plumbing service performed. It was expensive as you would expect, but the on-call plumber was very friendly and gave me some things to try on the phone that could help prevent them from coming out at all. I thought that was above and beyond. When he did arrive he was friendly and professional. He arrived quickly and  on time and then got right to work to make sure to minimize labor costs. I would use 1st plumbing again, in an emergency or not.  Great service.

When I set up my appointment I was informed there was a $79 fee to come out but they said they couldn't possibly provide even a rough quote to install a chandelier and outdoor fan. I was skeptical but figured their pricing would be reasonable. The technician arrived today and using and showing me their standard pricing book quoted me an outrageous $700! The rep on the phone could have easily used their standard pricing book to give me a minimum quote to expect but instead stole my money.

I've already scheduled another appointment with a different company who waves their fee to come out (only $49 not $79) for first time customers and was able to assure me they could do it for $300 - $350 HALF OR LESS THAN WHAT SALT LIGHT TRIED PRICE GOUGING ME FOR!!

I've filed a BBB complaint. Definitely stay away from this company if you don't want to get ripped off.

Taylor took great care of me and made sure I got an appointment right away.  She even called back after the service to make sure everything went OK and to see if I had any additional questions.  Troy was very professional and even put up with all my questions!  In this day when service sometimes seems non-existent, I really appreciate the service John Wayne provides!  They definitely know how to take care of their customers!