Best Faucet Installation in Austin TX

Worked 40 years in sales, I always wondered why a highly reviewed plumber charges less than industrial standard. Now I get it.

We hired 3 different plumbers to install 3 brand new toilets. Our neighbor found all 3 off Yelp for us. Brad has the lowest rating (4.5 out of 5, the other 2 both have 5), but since his hourly rate is also the lowest (about 2/3 of the other 2), we chose him. Turned out his invoice is the most expensive. What an irony. The strategy is to long haul hours and charge high markups on materials. It's not a bad marketing tactic, just not what we like.

After all, 4.5 star is not 5 star. Go with one of the 5 star plumbers and enjoy honesty. Quality wise, all 3 toilets survived the 3 month warranty period.

Same day service located here in Cedar Park.  Quick.  Ran 75 foot snake to clear kitchin sink.  I had tried a whole bottle if draino and my own 25 ft snake and sink still stopped up. These guys cleared it for $195.  Did not shop just called this company.

So I was enjoying a Breakfast with Santa Fundraiser for my daughter's school on a Sunday morning when I get a trouble call from my new tenants moving into our rental house.  They bled the water line to ice machine water supply which was not used by the previous tenants and discovered that they couldn't shut the valve off!  They had to shut off of the water supply to the house in order to stop the flow.  So in a panic I looked up plumbers in Yelp and ran across Blue Dragon Plumbing which appeared to have great ratings.  I called and got in touch with the Owner, Gilbert, as I darted off towards the rental house.  I explained to him that I would attempt to remedy the problem myself but not knowing the extent of issue I needed a Plan B.  Gilbert was in the middle of installing a water heater and advised me that it would be two hours before he could get to the house.  He told me to go ahead and evaluate the situation and proceed with the repairs I was comfortable doing on my own.  He said he would come out and finish anything I couldn't handle and that he wouldn't charge overtime for the Sunday house call.  

So I got to the house and managed to remove the defective valve.  I went over to Crump Plumbing Supply and picked up a replacement valve.  Minutes after I got back to the house Gilbert called and informed me that he completed the water heater install and that he could come over if I still needed him.  I figured I would sleep better at night knowing a licensed plumber completed the install instead of yours truly.  So Gilbert proceeded to install the valve I purchased and only charged me for labor.  Since he was already there I asked him to replace a suspected leaky washing machine supply valve.  Gilbert made quick work of both repairs.  I was pleasantly surprised at the bill which was quite reasonable.  I really appreciate the fact that he didn't take advantage of situation.

I only have one minor criticism about Blue Dragon.  They don't accept credit card payments which is kind of a pain when you have an emergency situation like I had and you don't have your checkbook handy.  In my case he met at a nearby bank ATM where I paid him cash immediately after the repairs.  Beyond that he showed up on a Sunday two hours after I called, picked up where I left off on the repairs, and charged a very reasonable amount for the services.  That's 5 star service in my book.

We have been having many  plumbing issues lately.   Alan helped us again.  He continued to be professional and knowledgeable.  We will be calling rooter-man austin again!

Just know you will pay $200/hour for them to source materials. In my case I paid $400 for two guys to sit in traffic to go get one part that took 30 mins to install. A bit ridiculous and a bit frustrating this was not communicated before. I even asked one of the guy prior to them leaving to get the part if I was going to have to pay for them by the hour to get this part and he said no, I hope not. That would be ridiculous.  I understand time was spent to source the material but this was a bit outrageous. $680 to change a cartridge!

Response: of course you would respond that way but I spoke to Gabriel and he did straight up say we are charged for the techs to source materials. He agreed to reduce the rate by one guy vs two guys sourcing the materials which is why $100 was taken off from the initial $680. If you want to get technical 2 hours to source. 1 hour for the actual job (30 mins for blowing 30 mins for installation of new cartilage).  And of course the invoice doesn't say I was charged for 2 hours of travel time but rather 3 hours on site doing work was is inaccurate! And the estimate that was provided was for something that wasn't even done so completely inaccurate. And I was also quoted the day before verbally from your tech a different price. Doesn't seem like I'm the only customer that thinks it's unfair you guys charge your regular hourly rate to source materials or be on hold for a phone call. Respond how you want but this is all accurate information and your future customers should know you will charge $200/ hour for 2 guys to sit in their car.
And it wasn't 4 hours. I guess you're adding another hour for the time I was talking to Gabriel about why I was being charged $200/hour for them to sit in their car during peak travel time. Thank you for not charging me for that haha ridiculous.

Good service, but I've gotta be honest here, they are too expensive.

These folks were responsive, professional, and provided solid work and service with a recently clogged drain. Given I didn't have time to check with more plumbers, I went with these guys as they were simply to be at the top of the list. And I didn't have time to shop around as much as I normally would.

However, after a recent unrelated plumbing issue, I did do just that. Not only for a water heater repair but also asked about the work they performed. In each case, it was very clear these folks were easily the most expensive of all of the quotes. In some cases, by hundreds of dollars.

For this next plumbing service, I did go with another company, who provided comparable service, for much less. Bottom line, nothing wrong with the work, but they are over-priced. Which I suspect is a demand-related premium due to the positive reviews. Which unfortunately is a bit short-sighted.

I've worked with a couple of plumbing companies with very high Yelp ratings in 2020. Guess which one I will call next time I need plumbing service. Yep, it will be A&T, for sure.

The tech from the other five-star plumbing company (that shall go nameless here) quickly told me he'd have the job done in less than ten minutes. He did, indeed, but when I looked over the invoice later, I noticed that he marked down 1.5 hours for labor. Anyway, the next time around I decided to try a different plumber with excellent Yelp reviews. Enter A&T.

Like the previous plumber, A&T was able to solve the issue in under ten minutes. But rather than inflating the labor charge, they charged me *LESS* than their standard base rate for a call!

Now that's the kind of above-and-beyond goodwill and professionalism that is truly worthy of a five-star rating. Kudos to you, A&T!

I highly recommend Abel! I wanted to add a laundry closet to my older home, Abel came out quickly and gave me several different options and explained the pros and cons. His quote was very reasonable. He was done within a few hours, was extremely professional and knowledgeable, and answered all my questions. He did a great job, he will be my go-to from now on.

I'm going to echo all the good reviews. I already had a quote from another plumber, so I knew what needed to be done--replacing the home shut off valve and the pressure relief valve. Other plumbers wanted to make an appointment before giving a quote but Braulio gave me a quote right away, which I really appreciated. The quote was very reasonable, and he was responsive when I had questions, and he got me on the schedule quickly, and he did the repair--plus a few other repairs I added on--quickly. He also told me I didn't need a more expensive repair that another plumber had quoted on my toilet that was running, and he fixed it with a cheaper and faster repair. He was also very pleasant and went over all the work done when I asked him to show me how the new valves worked.

Long story short-- he was great and I recommend him!

Garbage disposal stopped working and sink was backed up over the Labor Day weekend.  I couldn't cook or run the dishwasher.  Called, left a VM on Sunday and Jaime texted me back within 30 minutes.  He said he could drop by the next day at 10:30-11:00. Mind you, that was the Labor Day Monday!  He showed up on time and got to work replacing the broken disposal with another one I had bought from one of the big box stores.  Unplanned but he was also able to fix an old toilet at the same visit.  All for a reasonable price.  

Very grateful for his responsiveness and professionalism.  I've found my go to plumber now and I know my old house will have something for him come back for another visit...hopefully not soon.

Honest, on-time, thorough and reasonably priced.  I will definitely call Jim again when I need plumbing/gas line work done right!

I have known Laron for 15 years. He is a person of high integrity and honesty. He is also very competent, patient, listens well and customer oriented. I trust Laron McCoy.
Eric Copt

I told them before they came that I had a water leak. Technician came without any water leak investigation equipment.
He blindly dug in my front yard and was unable to find the leak. Charged me $400 for that, knocked off $100 when he couldn't find it. Then Said his boss had sonar equipment but would charge another $895 to bring it. I obviously declined bc thats absurd to charge almost $1200-$1300 just to find a water leak on my property.

I ended paying just $150 for another company (who had more experience) to find where my water pipe leak was and didnt want to charge a crazy $1300 just to find the leak in the first place (without actually even fixing anything yet).

Still a happy customer! I refer Ted to all of my friends. He is honest and fair--always does what he says he will do. I trust him completely.

Tech was very nice and courteous.  However a lot of unexpected charges like  credit card surcharge, PPE charge (although work was done outside), didn't honor coupon, charge an hour of work for a 5 min of tightening. Worse of all, didn't even fix the problem and wanted to charge $300 extra.  At the end, I ended up fixing it myself for less than $50.  

He is expensive but if he would had fixed it in the first place or come back and fix it properly without gouging me over again then I wouldn't had given him a poor review.

Can't say enough great things  By far the best company I have used . The workmanship is great. They were very reasonable. HIGHLY RECOMMEND !!!Do not hesitate to call them for your tile projects.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

We had to replace a leaking and rusted down faucet in our ktchen sink. We had contacted the original manufacturer for the replacement kit, but it came without instructions and since we didn't notice that during the last few months that we put it off in getting fixed (simply because there were no instructions that came with the kit), water started to damage some of the parts that were good and were not on the list to be replaced. A friend recommended us to these guys and all I can say is Thank you!!  Very professional, reliable and fanstatic work. You'll be amazed at the qualitly of their work. I will never again use another plumbing service.

Can you put a price on the enjoyment of a hot shower? Read on dear Yelper.

There is something to be said for timing and circumstances lining up. It turns out that a new Plumbing company came into creation at the beginning of the year and they would end up being our greatest help during the Icepocalypse of 2021.

Shout out first to my man Manuel (a.k.a Manny) for helping out a Pflugervillian who desperately needed to get the hot water working again. He was able to help us get the assistance we needed during a time when other plumbers had a 2-week waitlist.

Next up was Codi. The man. The myth. The legend.
He was able to diagnose the water heater's issue in a matter of moments and suggested a fix that was a simple matter of swapping one heating element for another. Even when I admitted I probably caused the issue, he just took the time to explain so I could learn vs lecturing.

Hands down - I would work with Codi and the gang again. Once we're clear of everyone else in Texas needing help, I look forward to working with them on future plumbing projects. Worth every dollar spent to get back to some sense of normalcy.

We had Geronimo and Sons replace all the stop valves in our house. They did a great job at a great price. Will definitely be using them again in the future!