Best Faucet Installation in Austin TX

Great work running some wiring for new outlets. They came in for my assessment and had the whole project finished very quickly.

Lewis is very responsive and takes his time to do a great job.  I had him address a number of issues at my rental property and my home.  He is definitely the best handyman that I ever dealt with.  If you lived in the North Austin area and need some work done, you definitely need to contact Lewis.  His prices are reasonable and he does quality work.

I'm part of the HOA board for a condo complex in South Austin. When the 2021 Winter Snowstorms burst a pipe in our complex, we were deeply concerned about getting things back online once everything thawed out.

Efficient came out quickly and made sure all 42 of our units were back online properly! They fixed up the burst pipe, inspected for other pipe issues, were incredibly courteous and helpful, and did an amazing job overall. They even stuck around to handle issues that came up afterward, such as installation of hot water heaters, toilet fix-ups, fixing leaky valves, and so much more.

Dallas and Carlyle were excellent to work with and we will happily call on them again for any complex-wide services.

Danny helped us out a lot by giving us some free advice on the phone, that saved us a bit of money. It worked! Definitely will reach out again if we have problems.

I tried to fix my outside spigot and essentially ended up flooding the inside of my house. Within hours, Lance at 1st plumbing services came out and not only fixed my spigot quickly he made it better so I'll never be able to do this kind of damage again to my house. Lance was very friendly, knowledgable, and he helped me to get in contact with someone that will help with my water damage inside my house. I was lucky to happen upon 1st plumbing and even luckier to get Lance as my plumber. Thank you and I'll be using you guys for any future problems.

First off let me say that their technicians are super professional and courteous. Probably the best interaction with service techs you'll ever have. No issues there.

The problem is they use a pricing sheet for their services regardless of how hard or easy the work is. And it rarely works to the customer's advantage. I had a couple of outside outlets that were out and a outside light that was out. I suspected a breaker issue. It was a gfci breaker and I know those can cost a little more than a basic breaker, but they take a split second to install. So I expected 2-300 for that repair. I had a Salt technician come out look at the outlets for a second, plug a tester in that showed no power to the outlets and then quote me 550ish for the repair. Didn't  check power at the breaker box or anything. So it wasn't really a diagnosis of what was really going on since they didn't trace back where in the circuit the power was still working. It would've take another couple of seconds to do that, but I wasn't done.
So it could've been a bad breaker, a bad outlet in the circuit, bad wiring, etc. But they just priced it as the most expensive possible fix and would've charged me that much regardless of how hard or easy the fix truly was.
Since I wasn't ready to drop that much without knowing what was really wrong, I went out and bought an outlet tester and a voltage tester and checked the outlet, which of course didn't have power. But the breaker that I thought was the culprit was hot. I pulled off the outlet and the wires were hot, so I knew it was either a bad outlet or a miswired outlet.
It ended up being an incorrectly wired outlet that was affecting the rest of the circuit, so that's why the other outlets weren't working. It ended up taking me about 30 minutes of diagnostic time and 10 minutes to fix. No cost in materials. Not exactly what I would call an over $500 job like they were planning on charging me...
Again, the techs are super friendly and the service is professional. But the flat rate charging they do is a complete rip off and they definitely lost a customer. Which is unfortunate for them because I used them previously for a hot tub job that got them over $1,000 in business, and had planned on using them for other things in the future.
If you have money to burn and care mainly about customer service and a good quality job, then they're great. But if your like me and you live paycheck to paycheck and care about service, but also care about not being overcharged, then find another service provider.

After my last review I received a phone call from Mike in the scheduling department wanting to make things right.  The only plumbing issue we had at that time was our bathroom sink faucet needed to be replaced as it was dripping.  My husband had already bought the faucet he just hadn't replaced it yet.  So we scheduled a plumber to come out to replace the faucet.  My husband bought a second faucet so both sinks match.  Received a call saying the plumber was available earlier then scheduled time and would it be okay for him to arrive earlier.  Yes.  Bobby, who by the way is the best Plumber on earth, asked what needs to be done, I showed him and an hour & half later he was done.  He also fixed a toilet.  I would have given 3 1/2 stars but it's not an option.  I'm still a little upset with Jon Wayne Service Company but I'm no longer outraged by them.